2024 Jeep Wagoneer S

EV stalled, would not turn off or on, refusing to go into gear (Park, Drive, Reverse or Neutral) and the emergency brake automatically engaged. Foot pedals were unresponsive and wheels locked. Pedestrian safety chime played continuously even though the vehicle was not in gear. Park and Drive did not light up on the gear indicator and all options glowed red. Various error codes displayed one after the other on the driver's information screen. Vehicle had to be towed on a flatbed. Vehicle remained in that condition for at least four days. Attempts to reset the vehicle using door locking and key removal and also disconnecting the negative terminal on the 12v battery were unsuccessful. The vehicle would not turn off or on and would not go into gear. The vehicle was towed to a dealership where it still cannot turn off.

Supplemental Update to Complaint No. 11672058 This is an update to my July 8, 2025 complaint regarding a brake booster failure on my 2024 Jeep Wagoneer S. The vehicle has remained in dealer custody at South Pointe Chrysler Jeep Dodge Ram in Tulsa, Oklahoma since June 28, 2025 and is still out of service. Although a brake booster replacement was installed, the dealer has not identified a root cause and has not confirmed that the braking system is safe or reliable. The original defect involved a complete loss of braking while the vehicle displayed a Ready to Drive message, creating a severe safety risk. No assurance has been provided that this condition cannot recur. The issue appears to involve braking and electronic control systems, but no effective resolution has been documented. Due to the unresolved nature of a total brake failure and the continued inability to return the vehicle to safe operation, I am submitting this update for safety defect tracking and potential investigation. The vehicle remains unavailable for use due to ongoing safety concerns.

A B.E.V. has an estimated range- and the manufacturer claims up to 300 miles range in great conditions. They never pinpoint what the range is in cold climate. The only data I can find is they admit to it being "less". I am part of a large forum for this platform. I have heard several complaints on range in the cold. They all are experiencing less than 50% of the 300 advertised miles. 120-140 seems to be accurate when operating normally under 20 degrees. The concern here is with the rapid loss of battery, the average distance between possible charging locations, you could easily become stranded with no power and no way to stay warm while waiting for assistance, which could possibly lead to death.

2024 Jeep Wagoneer EV has recurring electrical/propulsion faults with turtle (reduced power/limp mode) and wrench warning light, causing sudden loss of acceleration and reduced power. This has happened while driving on the highway, making the vehicle feel unsafe and unreliable; I was nearly in an accident when it would not accelerate. Vehicle has been to the dealer at least five times and has been out of service since 12/01/2025 with no permanent fix.

At 2,000 miles car experiences an issue when going from drive to reverse the car issued warning that transmission needs to be serviced, wouldn’t go into any gear and wouldn’t turn off. Had to be dragged into flatbed truck and taken to dealer. At 3,000 miles had to stop in road due to medical helicopter and road being closed. When road opened up went to put car into drive. Same errors as before (can’t get in gear, warning lights and won’t turn off) and car had to be dragged onto a flat bed tow truck. Fire department initiated the tow due to safety issues of being in dangerous location. After a week at dealer was told it was ready to pickup. Then told to see a mechanic there who would show me what to do next time this happened. Involved unhooking 12v battery and pulling some fuses. Informed issue wasn’t fixed just a work around was done. I talked to service manager and was informed this is a known issue and factory is working on a repair. The car isn’t safe breaking down twice while driving on public roads and not being able to turn off. Note: in both cases the car wouldn’t turn off for days even while parked at dealer lot.

With only 611 miles on the odometer, and [10] days old while driving the 2024 Jeep Wagoneer S, out of nowhere started to systematically shut down while driving, causing a complete loss of power. Vehicle had to be towed to the dealer from which I purchased here in Phoenix Arizona. It has now been 36 days consecutively in the shop and the dealer is unaware what needs to be done to fix it. STAR has also been involved in no fix to this date.. I have opened up an arbitration hearing. But according to the various forms and pages I am on these vehicles are having tremendous safety risks that Jeep and its owner Stellantis are ignoring. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

this vehicle has locked my wife inside the car, it has been unable to be shut off on multiple occasions, the warning lights are constantly on, the vehicle slows down and turns off, and most recently it accelerated on its own when my wife was applying the brakes and almost crashed while trying to remain in control of the vehicle. We leased this vehicle brand new 7 months ago. This make and model is widely known to be unsafe and neither Jeep nor Stellantis are doing anything about it. I cannot even get a call back from either of their customer service departments created due to this models issues.