2024 Jeep Wagoneer S

2024 Jeep Wagoneer EV has recurring electrical/propulsion faults with turtle (reduced power/limp mode) and wrench warning light, causing sudden loss of acceleration and reduced power. This has happened while driving on the highway, making the vehicle feel unsafe and unreliable; I was nearly in an accident when it would not accelerate. Vehicle has been to the dealer at least five times and has been out of service since 12/01/2025 with no permanent fix.

At 2,000 miles car experiences an issue when going from drive to reverse the car issued warning that transmission needs to be serviced, wouldn’t go into any gear and wouldn’t turn off. Had to be dragged into flatbed truck and taken to dealer. At 3,000 miles had to stop in road due to medical helicopter and road being closed. When road opened up went to put car into drive. Same errors as before (can’t get in gear, warning lights and won’t turn off) and car had to be dragged onto a flat bed tow truck. Fire department initiated the tow due to safety issues of being in dangerous location. After a week at dealer was told it was ready to pickup. Then told to see a mechanic there who would show me what to do next time this happened. Involved unhooking 12v battery and pulling some fuses. Informed issue wasn’t fixed just a work around was done. I talked to service manager and was informed this is a known issue and factory is working on a repair. The car isn’t safe breaking down twice while driving on public roads and not being able to turn off. Note: in both cases the car wouldn’t turn off for days even while parked at dealer lot.

With only 611 miles on the odometer, and [10] days old while driving the 2024 Jeep Wagoneer S, out of nowhere started to systematically shut down while driving, causing a complete loss of power. Vehicle had to be towed to the dealer from which I purchased here in Phoenix Arizona. It has now been 36 days consecutively in the shop and the dealer is unaware what needs to be done to fix it. STAR has also been involved in no fix to this date.. I have opened up an arbitration hearing. But according to the various forms and pages I am on these vehicles are having tremendous safety risks that Jeep and its owner Stellantis are ignoring. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

this vehicle has locked my wife inside the car, it has been unable to be shut off on multiple occasions, the warning lights are constantly on, the vehicle slows down and turns off, and most recently it accelerated on its own when my wife was applying the brakes and almost crashed while trying to remain in control of the vehicle. We leased this vehicle brand new 7 months ago. This make and model is widely known to be unsafe and neither Jeep nor Stellantis are doing anything about it. I cannot even get a call back from either of their customer service departments created due to this models issues.

I was stopped at a red light on a busy road. When it turned green and i accelerated the car would not move. It jerked and the dash lit up lioke a Christmas tree. A big red turtle came up on the dash and I was able to move but only 5-7 miles per hour. I drove the 8 -9 mile home at only 7 miles an hour while being honked at and near misses from the heavy trraffic. The vehiocle was towed to the dealership and I am being told that the manufacturer is aware of the problem but there is no current fix. They may actually try to return the vcehicle to me as is, but I do not feel safe driving it. On a side note, tis is the 5th time the vehile has been in the shop in the 6 months we have owned it.

On Thursday, August 7th, 2025 at approximately 6:51pm while driving my 2024 Jeep Wagoneer S the vehicle lurched forward suddenly while coming to a stop (below 5mph at the time of the lurch). Following that, multiple service lights illuminated on the dash including a large red turtle with a message that "Vehicle power may be diminished". When I went to accelerate from the stop the vehicle was sluggish and slow to respond to throttle input, but then with absolutely no throttle input began accelerating on it's own. This lurching during deceleration followed by unintended acceleration repeated itself several times while attempting to get the vehicle back to the dealership (I was less than a mile from my local Jeep dealer when this occurred). I have video of the vehicle behaving this way, and provided that video to the service department at Lithia Chrysler Jeep of Reno. I have also reached out to Stellantis directly who informed me that in spite of this, and multiple other serious problems with this vehicle they will not assist me with a re-purchase and are going to force me to pursue resolution via Nevada State Lemon Law.

1. Brake Booster Failure: On [XXX], my Wagoneer S experienced a brake booster failure, rendering the brakes inoperable. The vehicle displayed multiple error messages but still showed a misleading “Ready to Drive” message, falsely indicating it was safe to operate. The SUV was towed to SouthPointe Jeep in Tulsa on June 28, 2025. I was informed the required brake booster part is backordered until at least July 21, 2025, leaving me without a safe vehicle for nearly a month. 2. Uconnect System Freezing During Backup Camera Use: Approximately 70% of the time, the Uconnect system freezes shortly after starting the vehicle, then reboots. Critically, this often happens while backing up using the rear-view camera — the screen freezes mid-maneuver, creating an extreme hazard for collisions with pedestrians or other vehicles. 3. Other Ongoing Problems: Persistent door rattling and poor build quality. Intermittent braking response or acceleration hesitation. Multiple software glitches, contributing to system instability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Jeep Wagoneer S. The contact stated that the vehicle failed to start as intended. The contact stated that while waiting for several hours or several days, the vehicle started as needed. There were several unknown warning lights illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle jerked, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning lights were illuminated. The vehicle was taken to the dealer where the battery was replaced. The contact stated that the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown.

Purchased the car on 5/16 and it’s been at the dealership since 5/23. Was driving and I received a message telling me to “stop safely, vehicle will shit off soon”. Car immediately slowed drastically and the wheel jerked forcing my car to swerve into the next lane on the interstate. Was barely able to pull the car over safely without getting crushed on the highway. Have opened a case with Jeep Customer care and been in contact with the dealership. Car has been sitting there with no progress on a fix and no one knows what to do. Dealership is waiting for Jeep engineers and have no idea what’s wrong or how to fix it.