2019 Jeep Renegade

Due to the rear camera not working due to a software issue for over a year now I can't adjust my wipers during the rain. I can't turn on or off the lights or anything else that is controlled by the screen, it doesn't work due to software issue. Since I can't use my camera I can't see things behind me. Sometimes when backing the parking brake will engage on its own with warning light parking brake sensor. Since I can't see the screen I can't adjust the heat or A/C, which makes driving in the winter difficult. I can't turn on the defroster since I can't see the screen, It's just black. I have done a live chat several times and they tell me they aren't issuing a recall. The screen has been black for over a year now. They have fixed other models but not the Renegade or Compass.

Infotainment Console system crashes and has definite Failure which causes driver to lose visibility of climate controls and other safety features like backup camera settings and controls, this issue is reported amongst a widespread amount of Jeep renegade 2019 owners and after inspection dealer is only recommending 100% replacement at cost of driver. This is a national risk issue.

The display screen for the back up camera, heating/cooling, radio, and all other settings has stopped functioning. The screen comes on, but with flashing static lines in the screen instead of the proper display. This makes it very hard to reverse at night, and downright dangerous... the screen can't be turned off, so when you put the engine in reverse, the screen automatically comes on and can't be turned off. But the bright flashing static display it shows make it hard to use mirrors to see to back up. Other factors make the screen not working inconvenient, but this point makes the malfunction an actual danger.

The backup up camera screen stops working when the car is warm. The screen divides into three columns. As it warms up the columns fail. They become electronically distorted beyond recognition and eventually go black. This backup camera screen is also the touch screen that controls lots of functions of the vehicle. Defroster, climate controlls, radio, hands free phone usage, car settings for lights, horns, and much more. The car is available for inspection upon request. There is a large blind spot behind the vehicle when backing up. We only buy a car if it has a backup camera. We do not ever want to back over a child. The camera and viewing screen must work to help prevent this. On this vehicle it does not work. Unacceptable. We called the dealership. They are familiar with the problem. It happens to many jeeps they said. They quoted us $1050 dollars to fix it. I went online and found that many people that had paid to have this repaired at the dealership, had the screens fail again soon after the repair. We have not had it repaired yet. Because we don't have confidence that Jeep has a viable solution yet. It has not been inspected by anyone yet. The problem starts to appear as a separation of the screen into three columns. One by one, those columns begin to fail. They fail rather quickly. As the vehicle gets warmer, the screen fails faster. Often the screen doesn't work at all when you first turn the car on. There have not been any warning signs or lights warning us of a failure. The failure started around August 2024. The vehicle had only 24500 miles.

2019 Jeep Renegade Uconnect screen started displaying vertical lines on the screen and eventually goes black. Cannot use any of the screen controls or use the backup camera. I have seen owners of various year models on Reddit experiencing the same issues with no recourse from Jeep since they are out of warranty. Our only option is to buy an aftermarket head unit or pay Jeep over $1200 to replace it with something that will fail again