2017 Jeep Renegade

MY 2017 RENEGADE JEEP IS STALLING AT STOP LIGHTS, STOP SIGNS, OR AS I ACCELERATE TO LEAVE A STOP LIGHT OR STOP SIGN. I ALMOST GOT HIT BY A 18 WHEELER TRUCK 2 WEEKS AGO BECAUSE THE JEEP STALLED AND I COULD NOT MOVE OUT OF THE TRUCK'S WAY. MY JEEP ALSO ACCELERATES, OR LOSES POWER. IT IS RATTLING SINCE 3 MONTHS AFTER I BOUGHT IT. IT HAS A PROBLEM WITH MASSIVE OIL CONSUMPTION AND I AM AFRAID I MAY HAVE A FIRE. I HAVE ALERTED RUSSELL WESTBROOK JEEP DEALERSHIP WHERE I BOUGHT IT 9/10/2017. THESE PROBLEMS HAVE GOTTEN WORSE SINCE 3/01/2019. *JS

A RECALL WITHOUT A REMEDY WAS ISSUED FOR PART OF THE FUEL PUMP SYSTEM AND IT CAN SHUT THE VEHICLE DOWN IN HIGHER THAN AVERAGE TEMPERATURES. I HAD THIS HAPPEN LAST JUNE (2018) AND THE RECALL WAS ISSUED IN OCTOBER. THE ORIGINAL NOTICE SAID IT WOULD BE RESOLVED BY Q4 OF 2018. IT IS NOW APRIL OF 2019 AND I LIVE IN FLORIDA, WHICH MEANS HIGHER THAN AVERAGE TEMPERATURES EVERY DAY. I HAVE TWO CHILDREN UNDER 5 AND CANNOT RISK THE SAFETY HAZARD OF MY CAR POTENTIALLY SHUTTING DOWN IN THE MIDDLE OF THE HIGHWAY! THIS SHOULD HAVE BEEN FIXED 5 MONTHS AGO!

WHEN I STARTED MY VEHICLE MULTIPLE WARNING LIGHTS CAME ON SHOWING THAT ONE DAYTIME RUNNING LIGHT WAS OUT, RIGHT BLINKER LIGHT OUT, AND THE THE LICENSE PLATE LIGHT. I SHUT THE VEHICHLE.OFF AND RESTARTED IT. ALL WARNING LIGHTS REMAINED. I THEN PROCEEDED TO DRIVE TO WORK. THE REAR LICENSE PLATE LIGHT WARNING CONTINUED TO FLASH ON AND OFF AS I DROVE.(THIS WAS VERY DISTRACTING) BEFORE I ARRIVED TO MY DESTINATION ALL WARNING LIGHTS WENT OFF. ALL OF MY LIGHT WERE WORKING UPON MY ARRIVAL. THE NEXT TIME I STARTED THE VEHICLE THERE WERE NO WARNING LIGHTS AND ALL WENT BACK TO NORMAL. I HAVE NO.IDEA WHY THESE WARNING LIGHTS WERE ON OR IF THE WILL RETURN. NOTE: VEHICLE WAS STARTED USING REMOTE START BEFORE PUTTING IN RUN MODE. WARNING LIGHTS DID NOT COME ON UNTIL I PUT THE VEHICLE IN RUN MODE. THERE IS AN OPEN RECALL FOR THIS ISSUE, BUT MY VIN NUMBER IS NOT INCLUDED

VEHICLE'S OIL CONSUMPTION IS HIGHER THAN OWNER MANUAL INDICATES. ENGINE IS CONSUMING APPROX. A LITER EVERY 750-1,000 MILES. HAVE BROUGHT VEHICLE IN FOR SERVICE DUE TO LOW OIL LIGHT COMING ON AND WAS TOLD THAT THE 2.4 ENGINE TENDS TO BURN OIL AND THIS WAS NORMAL. THEY ADVISED THAT I JUST CHECK THE OIL LEVELS AND ADD OIL WHEN LOW. THIS FIRST STARTED SHORTLY AFTER BUYING THE VEHICLE AND CONTINUE AS OF TODAY 04/05/19.* *DT CONSUMER STATED DEALER INDICATED THAT THIS TYPE OF ENGINE BURNS OIL AND THAT CONSUMER COULD COME MONTHLY TO HAVE THE OIL CHECKED. THERE IS NO VISIBLE LEAK. CONSUMER HAD THE OIL CHANGED FOUR TIMES AT ROUGHLY 22,000 MILES.*JB

WHILLE DRIVING THE VEHICLE ON A CITY STREET AND MAKING A RIGHT TURN AND DESCENDING A SMALL HILL THE VEHICLE "SERVICE ENGINE LIGHT" ILLUMINATES, CHIMES AND THE VEHICLE TRANSMISSION LOCKS INTO A RANDOM GEAR (TYPICALLY 3 OR 5TH GEAR) AND REMAINS IN THIS GEAR. IT HAPPENS OVER HALF OF THE TIME AND RESULTS IN A VERY UNSAFE DRIVING CONDITION AS THE VEHICLE IS UNABLE TO ACCELERATE PROPERLY OR MAINTAIN ADEQUATE SPEED DEPENDING ON THE GEAR IN WHICH IT IS STUCK. THE VEHICLE HAS TO DODGE TRAFFIC AND PULL OVER IN A SAFE PLACE WHERE THE VEHICLE CAN BE SHUT OFF AND RESTARTED, WHICH IN MOST CASES WILL RESET THE TRANSMISSION AND ALLOW IT TO FUNCTION CLOSER TO NORMAL. FCA IN CONJUNCTION WITH THE DEALER HAVE BEEN ATTEMPTING TO REMEDY THIS EXTREMELY DANGEROUS SITUATION FOR 6 MONTHS. THEY HAVE REPLACED THE TRANSMISSION CONTROL MODULE, THE TRANSMISSION, THE EVAP CANISTER AND THE FUEL PUMP. FCA AND THE DEALER ARE STATING THIS IS "NORMAL" FUNCTION AND THAT THE TURN OR THE HILL MUST BE EXTREME OPERATION. THIS IS HAPPENING AT A SLOW SPEED TURN OF 10-15 MPH. I HAVE VIDEO RECORDINGS WHICH HAVE BEEN SHARED WITH FCA AND THE DEALER AND I WOULD GLADLY SHARE WITH NHTSA. AS A FORMER VP AT A TIER ONE AUTOMOTIVE SUPPLIER, I CAN ASSURE YOU THIS IS NOT EXTREME OPERATION AND IS A SIGNIFICANT SAFETY ISSUE WHICH THE MANUFACTURER IS UNWILLING TO RECTIFY. IF THE MANUFACTURER IS UNABLE TO IDENTIFY THE ROOT CAUSE OF WHAT COULD POTENTIALLY BE A SOFTWARE RELATED SAFETY DEFECT IT COULD RESULT IN ADDITIONAL JEEP RENEGADES OPERATING UNSAFELY ON PUBLIC ROADWAYS. PLEASE ADVISE WHERE I CAN SEND ALL THE VIDEO EVIDENCE.

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN DECEMBER OF 2018. HILL-KELLY DODGE CHRYSLER JEEP RAM (6171 PENSACOLA BLVD, PENSACOLA, FL 32505) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MALFUNCTION LIGHTS ON THE INSTRUMENT PANEL ILLUMINATE WHEN THERE IS NO MALFUNCTION. WHILE DRIVING IN HEAVY TRAFFIC, THE INSTRUMENT PANEL DISPLAYED A WARNING MESSAGE INDICATING THE LEFT AND RIGHT TURN SIGNALS BOTH FRONT AND REAR, BOTH BRAKE LIGHTS, DAYTIME RUNNING LIGHTS, AND HEADLIGHTS WERE NOT OPERATING. AFTER PULLING OVER, WITH THE MESSAGE STILL DISPLAYED, IT WAS SEEN THAT EVERY LIGHT WAS ACTUALLY WORKING PROPERLY. THE SAME HAS HAPPENED REGARDING OTHER WARNING MESSAGES IN THE VEHICLE WHERE THE PROBLEM DID NOT ACTUALLY EXIST. THIS PROBLEM HAS BEEN IDENTIFIED AS A RECALL WITH OTHER OF THIS SAME MODEL OF VEHICLE, BUT NOT WITH THIS SPECIFIC VIN

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE IDLED ROUGHLY AND RANDOMLY SHUT OFF ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO STEP ONE AUTOMOTIVE (8701 ABERCORN ST, SAVANNAH, GA) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE WAS FAULTY. THE MODULE WAS REPLACED, BUT THE FAILURES CONTINUED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM), BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 20,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AUGUST 24TH, 2018, TRIP TO COLORADO, DRIVING ON HIGHWAY, WENT TO EXIT AND THE CAR STALLED ALL THE WARNING LIGHTS CAME ON, TOOK TO DEALERSHIP, THEY DIDN'T KNOW WHAT HAPPENED, CODES RESET. MILAGE 15000 MARCH 27, 2019, TURNED ON CAR, THE RADIO DIDN'T WORK AND THE MILEAGE WAS FLASHING, TURNED THE CAR OFF AND LET SIT FOR A MINUTE OR TWO, TURNED BACK ON, THE RADIO STILL DIDN'T WORK AND THE MILEAGE WAS FLASHING. RADIO CAME BACK ON EVENTUALLY. DROVE HOME AND THE CAR WAS SLUGGISH AND NOT SHIFTING LIKE USUAL...SO MAD TO TO DEALERSHIP AND TOLD THEM TO NOT GIVE IT BACK TO ME UNTIL FIXED. MILEAGE 29800 THIS CAR WAS BRAND NEW WHEN I PURCHASED IT FEBRUARY 2018. THIS SHOULD NOT BE HAPPENING ESPECIALLY SINCE YOU GUYS HAVE BEEN SUED FOR THE EXACT SAME THINGS IN 2015....IS IT GOING TO TAKE ANOTHER CLASS ACTION SUIT TO GET YOU TO PAY ATTENTION????