2017 Jeep Renegade

SUNDAY, 2 JUN 2019 @ APPROXIMATELY 1900 ME AND MY FRIEND WERE RETURNING HOME FROM FISHING, GOING APPROXIMATELY 30 MPH ON A LIGHT GRAVEL ROAD INSIDE A WILDLIFE STATE PRESERVE. WHILE MAKE STARTING TO MAKE A RIGHT TURN, MY STEERING WHEEL LOCKED UP ON ME WHICH MAKE IT IMPOSSIBLE TO TURN. I SLAMMED THE BRAKES AND WAS ABLE TO FREE THE STEERING WHEEL IN TIME TO TURN HARD RIGHT CAUSING THE VEHICLE TO SLIDE AND COMING TO A STOP INCHES BEFORE GOING INTO THE RIVER. MY CAR WAS HANGING OFF THE BANK WITH THE POSSIBILITY OF ROLLING OVER INTO THE RIVER, MY FRIEND AND I HAD TO EXIT OUT OF THE PASSENGER DOOR FOR THE FEAR OF A POSSIBLE ROLLOVER. I WAS UNABLE TO SEE ANY WARNING LIGHTS (HILL ASSIST, ABS WARNING, ETC) AS EVERYTHING HAPPENED VERY FAST. I CURRENTLY HAVE A ACCIDENT CLAIM IN WITH MY INSURANCE AND THE JEEP DID SUSTAIN DAMAGE TO THE DRIVER FRONT TIRE. I WILL NOT KNOW THE RESULTS UNTIL TOMORROW OR THE NEXT DAY BUT FROM THE INITIAL LOOK, IT APPEARS THAT MY POWER STEERING FUILD IS LEAKING OUT AND ONTO MY AXLE AND ROTOR. AT THIS TIME IT IS UNCLEAR IF THIS ISSUE WAS CAUSED BEFORE OR AFTER THE IMPACT INTO THE RIVER BANK. AFTER THE TOLL TRUCK PULLED ME OUT I WAS ABLE TO DRIVE BACK HOME HOWEVER I WAS HEARING A FLIPPING NOISE COMING FROM MY DRIVER FRONT TIRE. I AM NOW VERY UNCOMFORTABLE WITH DRIVING THIS VEHICLE, AS THIS INCIDENT COULD HAVE CAUSED SERIOUS BODILY HARM. PICTURES WILL BE UPLOADED LATER AS I HAD LOST MY PHONE IN THE RIVER A D HAVE NOT RECEIVED THEM FROM MY FRIEND YET.

WHEN TURNING ON A SNOW COVERED ROAD, SLIGHTLY UP HILL, FROM A COUNTY HIGHWAY INTO A DRIVEWAY AND EXPERIENCING SLIGHT WHEEL SPIN, THE VEHICLE LOST 4-WHEEL DRIVE AND POWER STEERING. THE ESC SYSTEM BECAME DISABLED AND ERROR CODES "SERVICE HILL START ASSIST", "SERVICE ESC SYSTEM" AND "DYNAMIC STEERING TORQUE SERVICE REQUIRED" WERE DISPLAYED AS A MESSAGE ON THE INSTRUMENT PANEL SCREEN AND THE ESC DISABLED LIGHT WAS TURNED ON. THIS CAUSED MOMENTARY LOSS OF VEHICLE CONTROL.

STEERING LOCK UP. ON TWO OCCASIONS WE'VE HAD THE STEERING LOCK UP ON OUR 2017 JEEP RENEGADE TRAIL HAWK. FORTUNATELY, ONE HAPPENED AT A STOP SIGN AND THE OTHER OCCURRED WHEN WE DROPPED THE VEHICLE OFF AT THE DEALER FOR REPAIR. WHEN THE STEERING LOCKED UP, OUR JEEP WAS ALSO EXPERIENCING ILLUMINATION OF MULTIPLE MALFUNCTION INDICATOR LIGHTS. THERE IS A SAFETY RECALL (T50 / NHTSA 17V-485) THAT SPECIFICALLY ADDRESSES THE MALFUNCTIONING INDICATOR LIGHTS IN THE 2017 RENEGADE. HOWEVER, IT ONLY APPLIES TO RENEGADES BUILT FROM 9 JUN 2017 THROUGH 18 JUL 2017. UNFORTUNATELY, OUR VEHICLE WAS BUILT OUTSIDE OF THIS WINDOW AND THE SERVICE MANAGER WILL NOT REPROGRAM THE INSTRUMENT PANEL CLUSTER UNLESS IT IS IN THE VIP AS AN OPEN RECALL FOR THIS SPECIFIC RENEGADE. I HAVE CALLED JEEP CUSTOMER CARE TWICE ON THIS ISSUE AND WE STILL HAVE NO RESOLUTION.

MY DAUGHTER WAS DRIVING WITH 4 PASSENGERS ON INTERSTATE 83 IN PENNSYLVANIA WHEN SHE HEARD A LOUD CLUNK, THE ENGINE LIGHT CAME ON AND SHE HAD LOST MOST ABILITY TO STEER. SHE FORTUNATELY WAS ABLE TO GET THE CAR TO STOP ON THE SIDE.THANK GOD EVERYONE WAS SAFE - THIS COULD HAVE ENDED TERRIBLY. ACCORDING TO THE MECHANIC AND WHAT WE KNOW SO FAR, THE BCM WENT BAD AND THEY ARE REPLACING (UNDER WARRANTY). THE VEHICLE IS A 2017 AND HAS APPROXIMATELY 17,000 MILES ON IT. HOW DOES SOMETHING LIKE THIS HAPPEN. WE PURCHASED THE VEHICLE BECAUSE IT SEEMED LIKE A RELIABLE, SAFE OPTION. THIS WHOLE THING COULD HAVE ENDED DIFFERENTLY. YOU CANNOT BE TRAVELING ON A HIGHWAY AND ALL THE SUDDEN HAVE YOUR CAR STOP RUNNING. CHRYSLER MAY WANT TO DIG A LITTLE FURTHER AND SEE IF IT IS A RECALL ISSUE.

TTHE STEERING WHEEL LOCKED UP ON NEICE CAUSEING HER TO GO TOWARDS THE RIGHT SIDE, AND BACK TIRES LOCKED UP AND CAUSED HER TO SPIN.. EVENTUALLY GETTING HIT FROM BEHIND BY ANOTHER DRIVER! IT COULD HAVE KILLED HER, SHE COULDNT DO A THING WITH THE STEERING WHEEL AT ALL IT NEEDS TO BE RECALLED ASAP SO OTHERS WONT BE HURT OR WORSE KILLED. SHE WAS DRIVING DOWN THE ROAD TO AN APPT. DOUGLAS GA

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE INADVERTENTLY VEERED TO THE RIGHT AND A SEVERE VIBRATION WAS FELT. IN ADDITION, THERE WAS AN ABNORMAL NOISE AND JERKING WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO TURLOCK CHRYSLER DODGE JEEP RAM (1600 AUTO MALL DR., TURLOCK, CA), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 287.