2017 Jeep Renegade

The contact owns a 2017 Jeep Renegade. The contact stated that while driving at various speeds, at an altitude of 10,000 ft., the vehicle experienced a loss of automotive power before the vehicle stalled. The contact stated that there were construction barriers on the road, and the contact was not able to get to the side of the road. The vehicle was taken to the dealer; however, the cause of the failure could not be determined. The contact stated that the failure had occurred approximately seven times. The vehicle was not repaired. The contact was informed that a diagnostic test was needed. The contact declined and stated that the failure occurred while the temperature outside was high and hot, and the vehicle was driven on a steep hill. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 18V731000 (Fuel System, Gasoline). The manufacturer was notified of the failure and advised the contact to have the dealer check the Flex Fuel/E85 system. The manufacturer advised the contact to have the dealer open a star case. The failure mileage was unknown.

The contact owns a 2017 Jeep Renegade. The contact stated that while driving at various speeds the vehicle had suddenly experienced a loss of automotive power and reduced speeds before stalling. The failure had occurred on multiple occasions and during the failures the message "Vehicle must be in park to shift gear" had also displayed. The vehicle was taken to the local dealer who was unable to duplicate the failure or diagnose the cause of the failure and the vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number: 18V731000(Fuel System, Gasoline) but the failure continued to occur. The failure mileage was 100,000.

The contact owns a 2017 Jeep Renegade. The contact stated while driving at approximately 35 MPH, the vehicle had stalled while the contact was in traffic, as she attempted to pull off the road, the power steering failed as well. The contact stated she hit the curb and lost control and crashed into a tree with the driver's side front fender and headlight. The vehicle had only slight damage to the headlight and front fender. The contact had suffered no injuries. The contact stated that the check engine light was illuminated. The contact had attempted to restart the vehicle and finally had it towed to her residence. The contact stated a non-certified mechanic had attempted to diagnose the failure and added a fuel system treatment solution to the fuel system. The contact stated that the vehicle finally restarted, however, the vehicle was idling roughly. The contact stated that the failure reoccurred, on a highway. The contact managed to pull off the highway and had the vehicle towed back to her residence. The vehicle had been checked again by the non-certified mechanic who said the failure was with the fuel pump. The vehicle had not been diagnosed by a dealer or certified mechanic and had not been repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 18V731000 (Fuel System, Gasoline). The manufacturer had not been informed of the failure. The failure mileage was unknown.

The contact owns a 2017 Jeep Renegade. The contact stated that she would have to make frequent stops to refuel the vehicle as the fuel level would quickly become low. A dealer was contacted and made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 71,000.

The contact owns a 2017 Jeep Renegade. The contact stated while refueling the vehicle, the nozzle failed to pump gas into the fuel tank. The contact stated upon retrieving the nozzle the contact became aware fractured pieces of the fuel filler neck. The contact stated that the failure recurred several times and became significantly worse. The vehicle was taken to the dealer where it was diagnosed that the fuel line stellar neck housing needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 23,570.

The contact owns a 2017 Jeep Renegade. The contact stated while reversing out of the driveway, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact stated she turned off the vehicle and was unable to restart it after several attempts. The contact also stated that the vehicle was making an abnormal clicking sound while attempting to restart the vehicle. The vehicle was towed to the dealer who diagnosed that the fuel pump needed to be replaced. The manufacturer was made aware of the failure and a case was opened. The contact was still awaiting a call back. The vehicle was not repaired. The approximate failure mileage was 95,000.

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE FAILED TO DRIVE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS LATER TAKEN TO HELFMAN DODGE CHRYSLER JEEP RAM (LOCATED AT 7720 KATY FWY SUITE A, HOUSTON, TX 77024, (713) 533-6100) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 58112038. THE APPROXIMATE FAILURE MILEAGE WAS 26,580.