2017 Jeep Renegade

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO UNDERWOOD JEEP CHRYSLER (2626 CLEVELAND RD, WOOSTER, OH) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. IN ADDITION, WHILE OPERATING THE VEHICLE, THE EMERGENCY BRAKE WOULD SUDDENLY ACTIVATE AND CAUSED THE VEHICLE TO STOP ABRUPTLY IN THE MIDDLE OF TRAFFIC. THE VEHICLE WAS TAKEN TO HAASZ CHRYSLER (315 S. MILL ST, DALTON, OH) AND REPAIRED, BUT THE FAILURE RECURRED. THE REPAIR SPECIFICS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 200.

FUEL PUMP MODULE: ISSUES ADDRESSED BY RECALL REMAIN UNRESOLVED. WAS TOLD BY DEALER THAT THERE WAS A PART AVAILABLE, THEN HAD OUR APPOINTMENT CANCELLED BECAUSE THEY HAD RUN OUT. DRIVING THE CAR WITH THIS ISSUE IS DANGEROUS AS THE CAR TENDS TO STALL WHEN ACCELERATING ONTO A HIGHWAY OR WHEN MAKING A TURN. WE HAVE BARELY AVOIDED ACCIDENTS ON SEVERAL OCCASIONS DUE TO STALLING, INCLUDING ONE WITH A SEMI-TRUCK. ENGINE: HARD IDLE WHEN COLD. ENGINE RATTLES LOUDLY. POWER TRAIN: WHEN CAR IS ACCELERATED TO 30 MPH RANGE, IT "HICCUPS" OR JERKS WHEN ACCELERATOR IS PRESSED. WE HAVE TAKEN THE CAR IN FOR THIS ISSUE NUMEROUS TIMES, BUT EVERY TIME WE ARE TOLD THAT THE "COMPUTER ISN'T PICKING ANYTHING UP" AND PROBLEM REMAINS UNRESOLVED.

TRAVELING AT 75 MPH ON HIGHWAY 25 IN NEW MEXICO, THE BEGAN DECELERATING DESPITE MY FOOT PUSHING THE GAS PEDAL. SERVICE ENGINE KIGHT ILLUMINATED. VEHICLE HAD TO BE TOWED TO JEEP DEALERSHIP SIERRA BLANCA MOTORS IN RUIDOSO NM. LUCKILY I HAD CELL SERVICE TO CONTACT AAA. FUEL PUMP IS BEING REPLACED NOW FOR THE SECOND TIME IN 21,000 MILES. DEALER TOLD ME THERE IS NO WAY TO RECONFIGURE IT SO THAT WON'T HAPPEN AGAIN. IM AFRAID NOW TO DRIVE IT. I HAVE TO DRIVE TO DESOLATE LOCATIONS WITH NO CELL SERVICE FOR MY JOB. I WAS IN MOTION ON A HIGHWAY WHEN THIS LATEST INCIDENT OCCURRED. THEVFIRST INCIDENT I WAS ALSO IN MOTION ON A HIGHWAY NEAR SANTA FE. FUEL PUMP WAS REPLACED THEN AT 5,000 MILES ON THE CAR.

I TOOK THE VECHICLE FOR THE RECALL FOR A REPLACEMENT ON THE FUEL PUMP MODULE AND I WAS TOLD THEY DIDN'T HAVE IT AND THAT I WOULD GET A CALL FOR THE REPLACEMENT. I STILL HAVE NOT RECEIVED A CALL AND NOW I CANNOT RENEW MY VEHICLE REGISTRATION. I HAVE CALLED THEM MULTIPLE TIMES AND I JUST GET THE RUN AROUND. I AM NOW GOING TO HA E TO PAY LATE FEES AND I MY TAGS WILL BE EXPIRED. THIS VEHICLE IS MY PRINCIPAL CAR FOR TRANSPORTATION TO GET TO WORK. WHO IS GOING TO BE RESPONSIBLE FOR THIS NOW.

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHRYSLER DODGE (18803 STUDEBAKER RD, CERRITOS, CA 90703, (888) 879-5229) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BONIFACE-HIERS CHRYSLER DODGE JEEP (1775 E MERRITT ISLAND CAUSEWAY, MERRITT ISLAND, FL 32952) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GLADSTONE DODGE, CHRYSLER, JEEP, RAM (5610 N OAK TRAFFICWAY, GLADSTONE, MO 64118, (816) 455-3500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.