2017 Jeep Renegade

WHILLE DRIVING THE VEHICLE ON A CITY STREET AND MAKING A RIGHT TURN AND DESCENDING A SMALL HILL THE VEHICLE "SERVICE ENGINE LIGHT" ILLUMINATES, CHIMES AND THE VEHICLE TRANSMISSION LOCKS INTO A RANDOM GEAR (TYPICALLY 3 OR 5TH GEAR) AND REMAINS IN THIS GEAR. IT HAPPENS OVER HALF OF THE TIME AND RESULTS IN A VERY UNSAFE DRIVING CONDITION AS THE VEHICLE IS UNABLE TO ACCELERATE PROPERLY OR MAINTAIN ADEQUATE SPEED DEPENDING ON THE GEAR IN WHICH IT IS STUCK. THE VEHICLE HAS TO DODGE TRAFFIC AND PULL OVER IN A SAFE PLACE WHERE THE VEHICLE CAN BE SHUT OFF AND RESTARTED, WHICH IN MOST CASES WILL RESET THE TRANSMISSION AND ALLOW IT TO FUNCTION CLOSER TO NORMAL. FCA IN CONJUNCTION WITH THE DEALER HAVE BEEN ATTEMPTING TO REMEDY THIS EXTREMELY DANGEROUS SITUATION FOR 6 MONTHS. THEY HAVE REPLACED THE TRANSMISSION CONTROL MODULE, THE TRANSMISSION, THE EVAP CANISTER AND THE FUEL PUMP. FCA AND THE DEALER ARE STATING THIS IS "NORMAL" FUNCTION AND THAT THE TURN OR THE HILL MUST BE EXTREME OPERATION. THIS IS HAPPENING AT A SLOW SPEED TURN OF 10-15 MPH. I HAVE VIDEO RECORDINGS WHICH HAVE BEEN SHARED WITH FCA AND THE DEALER AND I WOULD GLADLY SHARE WITH NHTSA. AS A FORMER VP AT A TIER ONE AUTOMOTIVE SUPPLIER, I CAN ASSURE YOU THIS IS NOT EXTREME OPERATION AND IS A SIGNIFICANT SAFETY ISSUE WHICH THE MANUFACTURER IS UNWILLING TO RECTIFY. IF THE MANUFACTURER IS UNABLE TO IDENTIFY THE ROOT CAUSE OF WHAT COULD POTENTIALLY BE A SOFTWARE RELATED SAFETY DEFECT IT COULD RESULT IN ADDITIONAL JEEP RENEGADES OPERATING UNSAFELY ON PUBLIC ROADWAYS. PLEASE ADVISE WHERE I CAN SEND ALL THE VIDEO EVIDENCE.

AUGUST 24TH, 2018, TRIP TO COLORADO, DRIVING ON HIGHWAY, WENT TO EXIT AND THE CAR STALLED ALL THE WARNING LIGHTS CAME ON, TOOK TO DEALERSHIP, THEY DIDN'T KNOW WHAT HAPPENED, CODES RESET. MILAGE 15000 MARCH 27, 2019, TURNED ON CAR, THE RADIO DIDN'T WORK AND THE MILEAGE WAS FLASHING, TURNED THE CAR OFF AND LET SIT FOR A MINUTE OR TWO, TURNED BACK ON, THE RADIO STILL DIDN'T WORK AND THE MILEAGE WAS FLASHING. RADIO CAME BACK ON EVENTUALLY. DROVE HOME AND THE CAR WAS SLUGGISH AND NOT SHIFTING LIKE USUAL...SO MAD TO TO DEALERSHIP AND TOLD THEM TO NOT GIVE IT BACK TO ME UNTIL FIXED. MILEAGE 29800 THIS CAR WAS BRAND NEW WHEN I PURCHASED IT FEBRUARY 2018. THIS SHOULD NOT BE HAPPENING ESPECIALLY SINCE YOU GUYS HAVE BEEN SUED FOR THE EXACT SAME THINGS IN 2015....IS IT GOING TO TAKE ANOTHER CLASS ACTION SUIT TO GET YOU TO PAY ATTENTION????

ENGINE SHUTS OFF WHEN TURNING. AT APPROXIMATELY 23,000 MILES OCTOBER 2018, DASH MESSAGE BRIEFLY ILLUMINATED "CHECK ENGINE OIL" ONLY ONE TIME (THEN TURN OFF) WHEN IN A SHARP TURN (LEFT AND RIGHT DIRECTIONS). THIS HAPPENED 3 DIFFERENT TIMES. THE 4TH TIME, THE ENGINE COMPLETE SHUT OFF IN THE MIDDLE OF THE TURN. I WAS LEAVING MY WORK PARKING LOT AND DECIDED TO DRIVE TOWARD THE DEALERSHIP. THE ENGINE TURNED ON WITHOUT HESITATION AND NO WARNING ON DASH. 1/10TH MILE FROM WORK, THE ENGINE TURNED OFF AGAIN IN A TURN, ALMOST CAUSING A REAR-END COLLISION. I PULLED TO THE SHOULDER AND CALLED THE PURCHASING DEALERSHIP TO EXPLAIN AND ASKED IF I CAN DRIVE TO THEM. I EXPLAINED THE ONLY ISSUE WAS THIS AND IT WAS TIME TO CHANGE OI. THE TECHNICIAN SAID THAT CHANGING THE OIL WILL RESOLVE THE PROBLEM. IT DID. IT IS NOW MATCH 2019 AND THE VEHICLE HAS NOT SHUT OFF SINCE OCTOBER. I AM NOT THRILLED ABOUT THIS "SO CALLED" SAFETY FEATURE. SAVE THE ENGINE BY SHUTTING OFF.... BUT PUT PASSENGERS IN DANGER. NOT HAPPY - ESPECIALLY SINCE I AM A SINGLE MOM OF 3.

AT APPROXIMATELY 23,000 MILES, THE CHECK ENGINE OIL LIGHT BRIEFLY FLASHED ON ONCE WHEN TAKING A SHARP TURN (LEFT OR RIGHT). THIS OCCURRED TWICE. THE THIRD TIME WAS WHEN PULLING OUT OF A PARKING LOT AT STANDARD SPEED (NOT A FAST ACCELERATION) BUT THE ENGINE COMPLETELY TURNED OFF. I WAS ABLE TO TO RESTART THE ENGINE WITH NO DELAY AND NO WARNING LIGHTS ON DASH. 1/10TH OF A MILE I WAS ENTERING THE INTERSTATE (SAME DAY) AND THE ENGINE COMPLETELY TURNED OFF AGAIN - ALMOST CAUSING A REAR-END COLLISION. AGAIN, THE CAR RESTART WITHOUT DELAY AND NO WARNING LIGHTS. I PULLED THE CAR TO THE SHOULDER OF ROAD AND CALLED THE DEALERSHIP. I EXPLAINED DETAILS AND SAID THE ONLY OTHER EXPERIENCE I HAD WAS IT WAS TIME TO CHANGE THE OIL. THE DEALERSHIP SAID CHANGE YOUR OIL AND THAT SHOULD FIX THE PROBLEM. ??REALLY?? I WAS CONFUSED OF WHY & HOW BUT I'M NO MECHANIC AND I DROVE IT DIRECTLY TO VALVOLINE AND IT CORRECTED THE PROBLEM. I AM DEEPLY CONCERNED ABOUT STALLS WITH MY 3 CHILDREN IN THE CAR DAILY. NOW I AM EXPERIENCE TRANSMISSION ISSUES AT 31,500 MILES. I WILL SUPPLY DETAILS IS A SEPARATE REPORT.

I BOUGHT MY JEEP WITH 17MILES ON IT. SINCE I HAVE HAD IT I HAVE HAD MANY REACURRING PROBLEMS. 1ST AROUND THE 8000 MILE MARK MY JEEP STARTED SKIPPING GEARS LIKE WHEN YOU SHIFT A OLD TEN SPEED BIKE. BROUGHT IT TO DEALERSHIP IT TOOK A WEEK OR SO AND GOT IT BACK THE HAD TO REPROGRAM THE SHIFTING MODULE?? THEN 2ND AS I WAS DRIVING MY CAR IT WOULD JUST LOSE POWER AND SHUT OFF, NOT FUN WHEN DRIVING ON THE HIGHWAY GOING 60MPH. I CALLED THE DEALER THEY SAID THEY DIDN'T KNOW WHY IT DID THIS. A FEW DAY LATER I WAS CROSSING A INTERSECTION AND IT DID IT AGAIN. AND I ALMOST GOT HIT BY A SEMI TRUCK. THIS WAS AT ABOUT 30000 MILES. WHEN I BROUGHT IT TO THE DEALERSHIP THEY SAID I HAD A OIL PROBLEM. AND THAT IS WHY. THEY REPLACED TOP END OF MY ENGINE?? WELL WHAT ABOUT THE BOTTOM? NOW I'M AT 50000 AND ALL THE PROBLEMS THAT I HAD ARE HAPPENING AGAIN IT IS BUCKING WHEN SHIFTING. RANDOMLY SHUTTING OFF. I'M FEED UP. AND MY CAR ISN'T COVERED UNDER A WARRANTY ANY MORE. AS OF NOW I HAVE A BEAUTIFUL LARGE CAR PAYMENT ON A CAR THAT IS TWO YEARS OLD THAT I DON'T THINK IS GOING TO LAST AS LONG AND MY PAYMENTS. I'M SCARED TO DRIVE IT. I'M SCARED TO DRIVE MY DAUGHTER AROUND IN IT.

WAS DRIVING THIS EVENING, AND GOT ABOUT 2 BLOCKS FROM MY HOUSE. AFTER STOPPING AT A STOP SIGN, AND THEN CONTINUING THROUGH, HALFWAY THROUGH THE INTERSECTION, ALL SERVICE LIGHTS CAME ON (SERVICE ELECTRONIC PARKING BRAKE, SERVICE ESC, SERVICE ENGINE, SERVICE TRANSMISSION), AND THEN IT SAID TO SHIFT INTO PARK WHILE I LOST POWER AND HAD TO COAST TO THE CURB. WHEN I GOT TO THE CURB, THE LIGHTS NEXT TO THE SHIFTER (PRND) WERE FLASHING UNTIL I PUT IT IN PARK. I SHUT THE CAR OFF, AND WHEN IT CAME BACK ON, ONLY THE SERVICE ENGINE LIGHT REMAINED. I PHONED JEEP, AND THEY WERE GOING TO HAVE IT TOWED TO A DEALERSHIP, BUT NONE WERE OPEN, SO I HAVE TO WAIT UNTIL THE MORNING, AND HAD TO LEAVE MY CAR ON THE STREET, BECAUSE IF I WENT MORE THAN 10 FEET, THE POWER WOULD GO OUT AGAIN AND WOULD LOSE ACCELERATION. THERE HAVE BEEN ISSUES WITH TRANSMISSION JAMMING INTO GEAR WHEN SLOWING TO A STOP AT A RED LIGHT, AND THEN ACCELERATING WHEN IT TURNS GREEN, AND RANDOMLY IDLING ROUGH. THE ENGINE CODE IS U0001. IF I HAD BEEN ON THE FREEWAY WHEN IT LOST POWER, I WOULD NOT HAVE HAD TIME TO GET OVER TO THE SHOULDER AND COULD HAVE BEEN BADLY HURT OR KILLED IF I GOT HIT BY ANOTHER CAR.