2017 Jeep Renegade

WE HAVE OUR OIL CHANGED REGULARLY AT THE SAME PLACE AS SOON AS THE OIL CHANGE LIGHT COMES ON OR WE MEET THE MILEAGE LISTED ON THE LAST OIL CHANGE STICKER, WHICHEVER COMES FIRST. WE HAD THE OIL CHANGED MAY 14, 2019 AND DROVE MAYBE 2500 MILES SINCE THAT DATE. LASTNIGHT MY HUSBAND AND KIDS WERE IN THE CAR SUDDENLY IT STALLED AND THE LOW OIL PRESSURE LIGHT CAME ON. THE UNIT THEN WAS FINE AND STARTED BACK UP WITH NO ISSUES, THEN THIS MORNING THE SAME THING. HE CALLED THE DEALER WE GOT IT AT AND THEY GOT IT IN RIGHT AWAY. SAID IT WAS SHOWING VERY LITTLE OIL, BUT NO VISIBLE LEAKS. IM SORRY I UNDERSTAND WANTING TO SAVE AN ENGINE BUT WHAT ABOUT LIVES IF IT STALLS AND CAUSES AN ACCIDENT. ALSO IF THE OIL IS THAT LOW, WHY DID THE OIL CHANGE LIGHT NOT COME ON. TO ME THIS SHOWING NUMEROUS REPORTS AND ISSUES AND NOTHING IS BEING DONE. WHY CHRYSLER. IS IT GOING TO TAKE A DEATH AND LAW SUIT FOR YOU TO CARE ABOUT YOUR CONSUMERS AND THEIR SAFETY?!? IM THINKING ABOUT CONTACTING A LAWYER AS NOW MY KIDS ARE AFRAID TO RIDE IN THE VEHICLE.

FUEL PUMP MODULE: ISSUES ADDRESSED BY RECALL REMAIN UNRESOLVED. WAS TOLD BY DEALER THAT THERE WAS A PART AVAILABLE, THEN HAD OUR APPOINTMENT CANCELLED BECAUSE THEY HAD RUN OUT. DRIVING THE CAR WITH THIS ISSUE IS DANGEROUS AS THE CAR TENDS TO STALL WHEN ACCELERATING ONTO A HIGHWAY OR WHEN MAKING A TURN. WE HAVE BARELY AVOIDED ACCIDENTS ON SEVERAL OCCASIONS DUE TO STALLING, INCLUDING ONE WITH A SEMI-TRUCK. ENGINE: HARD IDLE WHEN COLD. ENGINE RATTLES LOUDLY. POWER TRAIN: WHEN CAR IS ACCELERATED TO 30 MPH RANGE, IT "HICCUPS" OR JERKS WHEN ACCELERATOR IS PRESSED. WE HAVE TAKEN THE CAR IN FOR THIS ISSUE NUMEROUS TIMES, BUT EVERY TIME WE ARE TOLD THAT THE "COMPUTER ISN'T PICKING ANYTHING UP" AND PROBLEM REMAINS UNRESOLVED.

I DRIVING AND THE CARE TURN OFF??? VERY DANGEROUS ' THEN THE LOW OIL PRESSURE LIGHT SHOWS... TOOK INTO DEALER AND THEY SAY CHRYSLER KNOW ABOUT THIS ISSUE. WITH THE JEEP 2017 I HAVE 30,000 MILES SHOULD NOT HAPPEN... WHAT IS CHRYSLER GOING TO DO I WANT AN ANSWER . I HAVE TO COME IN EVERY 1000 MILES TO HAVE MY OIL CHECKED AND IF PROBLEMS CONTINUE A NEW ENGINE. SOUND LIKE NEW CAR. PUT A NEW ENGINE IN TO JUST HAVE THE SAME PROBLEM...NO..... THIS HAS HAPPEN TO ME 3 TIME ENGINE TURNING OFF... LOW PRESSURE OIL ONLY ONCE BUT WHEN I BROUGHT TO DEALER IT WAS 2 QTRS. LOW... I TAKE MY CAR REGULAR TO GET OIL CHG., JONES DEALER IN BELAIR MD I NEED TO KNOW WHAT YOU ALL PLAN ON DOING... VERY DANGEROUS TO DRIVE KNOWING THIS

FIRST BREAKDOWN CHECK ENGINE LIGHT AND AIR BAGS LIGHT CAME ON THEN THE ENGINE LOCKED UP AND I COULD NOT SWITCH GEARS AND COULD NOT ACCELERATE. SECOND BREAK DOWN EMERGENCY BREAK LOCKED UP AND WOULD NOT RELEASE AND CHECK ENGINE LIGHT AND CHECK AIRBAGS CAME ON AGAIN. THIRD BREAKDOWN EMERGENCY BREAK LOCKED UP AND WOULD NOT RELEASE AGAIN AND THE CHECK ENGINE LIGHT AND AIR BAGS LIGHT CAME ON AGAIN AND COULD NOT SWITCH GEARS. FOURTH BREAKDOWN WOULD NOT START HAD TO BE TOWED TURNS OUT BATTERY NEEDED TO BE REPLACED. FIFTH BREAKDOWN ENGINE STALLED HAD TO PULL OVER AND RESTART THE CAR. SIXTH BREAKDOWN REMOTE START THE CAR DID NOT START UP AND THEN WOULD NOT START MANUALLY. SEVENTH BREAKDOWN ENGINE STALLED AGAIN HAD TO BE TOWED WOULD NOT START BACKUP. 8TH BREAKDOWN JEEP WAS SHIFTING REALLY HARD TOOK TO DELAERSHIP NOW HAS TO HAVE TRANSMISSION REPLACED. THIS CAR IS A YEAR AND A HALF OLD AND HAS HAD ALL THESE PROBLEMS I JUST FOUND OUT THAT JEEPS THAT ARE 2017 AND 2018 HAVE RECALLS THIS VEHICLE HAS THE ELECTRICAL PROBLEM AND THE BOBY IS FALLING APART. ALL OF THIS HAS AFFECTED THE GAS MILEAGE. ALL THESE BREAK DOWN WERE CITY STREETS AND HIGHWAY.

WAS DRIVING ON THE FREEWAY AT 70MPH WHEN THE CAR SUDDENLY LOST POWER. THANKFULLY I WAS ABLE TO GET TO AN EXIT AND PULLED OVER SAFELY. CAR WOULD START BACK UP, BUT SPUTTER AND DIE. LET IT SIT FOR 10 MINUTES AND WAS ABLE TO GET IT STARTED AND DRIVE AWAY, 5 MINUTES LATER, CAR DIES AGAIN. SAME PROBLEM, SPUTTERING, NO POWER. CALLED JEEP AND WAS TOWED TO DEALERSHIP.

THE CHECK ENGINE LIGHT HAS COME ON IN MY VEHICLE TWICE. WHEN THE LIGHT COMES ON, THE VEHICLE JERKS WHEN APPLYING THE BREAKS. THE CAR HAS BEEN LOOKED AT TWICE BY THE DEALER. THE DEALER SAID IN BOTH INSTANCES THAT THIS WAS THE RESULT OF A BAD IGNITION COIL. THE IGNITION COIL WAS REPLACED EACH TIME. THE ISSUE IS NOW PRESENTING ITSELF A THIRD TIME, BUT THE CHECK ENGINE LIGHT HAS NOT COME ON. I BELIEVE THIS VEHICLE MAY HAVE BEEN MISSED IN THE RECENT RECALL FOR THE ENGINE ISSUES.

ON MAY 11TH MY JEEP RENEGADE WITH 19,637 MILES DIED ON THE SIDE OF THE ROAD AND NEVER RESTARTED. AT THE TIME, THE REASON WAS UNKNOWN AND NO WARNING LIGHTS. IT ACTED LIKE IT WAS OUT OF GAS; LUCKILY I WAS ABLE TO GET OFF A BUY ROAD. IT WAS TOWED 5 HOURS LATER(ROADSIDE ASSIST THAT CAME WITH THE VEHICLE SUCKED TOO) TO AUTOLAND (WHERE I PURCHASED THE VEHICLE BRAND NEW IN AUGUST 2017) THEY HAD MY CAR FOR ALMOST A WEEK BEFORE THEY EVEN CONTACTED ME ABOUT THE CAR. ON MAY 17TH THEY CALLED AND TOLD ME I NEEDED A NEW ENGINE AND WANTED PROOF OF VEHICLE MAINTENANCE. I BROUGHT IN PROOF OF 3 OIL CHANGES AND A TIRE ROTATION. I ASKED WHY I NEEDED A NEW ENGINE AND THEY TOLD ME IT DIDNT HAVE ANY COMPRESSION; I ASKED WHY AND JUNIOR SAID "I DON'T KNOW" ON MAY 23 I CALLED AND ASKED WHAT'S UP BECAUSE I AM RENTING A VEHICLE OUT OF POCKET AND I NEED A LOANER. JUNIOR SAID "I CAN'T JUST GIVE PEOPLE FREE CARS AND I DON'T HAVE ONE ANYWAY" I ASKED ABOUT THE STATUS OF MY CAR AND HE SAID HE HASN'T HEARD FROM THE WARRANTY PEOPLE YET. I TOLD HIM THEY HAD MY CAR FOR MORE THAN 10 BUSINESS DAYS AND THE NEXT CALL WILL BE FROM MY LAWYER. I GOT A CALL 10 MINUTES LATER SAYING MY ENGINE IS UNDER WARRANTY AND IT WILL TAKE 3 TO 5 BUSINESS DAYS TO GET MY VEHICLE BACK. WAS TOLD IT WILL BE READY ON THE 28TH. I CALLED ON THE 28TH AND THEY HAVEN'T EVEN RECEIVED THE ENGINE (ALLEGEDLY) THAT IT WILL BE ANOTHER WEEK. HERE IT IS JUNE 4TH AND I HAVEN'T HEARD FROM THEM YET. I CALLED JEEP CHRYSLER HQ AND THEY WERE SO RUDE AND USELESS. NOT CONCERNED THAT THEIR BRAND NEW VEHICLES NEEDS NEW ENGINES AT LESS THAN 20,000 MILES. I AM STILL PAYING FOR A RENTAL, NOT RECEIVING ANY COOPERATION FROM DEALERSHIP, LEMON LAW LAWYERS OR CORPORATE. SMH. I HAVE TO MAKE A PAYMENT ON A VEHICLE I HAVE NOT HAD IN NEARLY A MONTH! A BRAND NEW CAR WITH 16 ORIGINAL MILES WHEN PURCHASED. CAN ANYONE OFFER ADVISE OR ASSISTANCE? SO UPSET & FRUSTRATED!

SINCE APRIL OF 2019, MY JEEP RENEGADE HAS BEEN DYING WHILE MY 16 YEAR OLD DAUGHTER HAS BEEN DRIVING IT. WE RECEIVED NOTIFICATION OF A FUEL PUMP RECALL, SO WE THOUGHT IT COULD BE RELATED TO THAT PROBLEM. WE DID INFORM OUR DEALER, JIM HAYES, INC., OF THE DYING ISSUE AND THEY SAID THEY WOULD CHECK THE OIL AND LOOK INTO IT. WHEN I PICKED UP THE VEHICLE ON FRIDAY, MAY 31, I WAS TOLD THAT IT HAD BEEN EXTREMELY LOW ON OIL, AND THAT I WOULD NEED TO BRING IT IN EVERY 1000 MILES TO HAVE THEM CHECK TO SEE IF THE ENGINE WAS USING TOO MUCH OIL. THEY SAID THIS COULD BE THE CAUSE OF THE DYING ISSUE AND THAT THIS HAS BEEN AN ISSUE WITH OTHER CHRYSLER/JEEP VEHICLES. I WAS THEN INFORMED THAT IT COULD POSSIBLY NEED A NEW ENGINE. THE DEALER FIXED THE FUEL PUMP RECALL ON THURSDAY, MAY 30. HOWEVER, AFTER DRIVING IT ON MAY 30, IT DIED RANDOMLY WHILE DRIVING IT ON FOUR SEPARATE OCCASIONS. I IMMEDIATELY RETURNED THE VEHICLE TO JIM HAYES, INC. ON MAY 31 SO THEY COULD FIX THE PROBLEM. ON MONDAY, JUNE 3, I WAS TOLD THAT THE DEALER COULDN'T DUPLICATE THE DYING ISSUE AND THAT THEY WERE UNSURE OF HOW TO DIAGNOSE THE PROBLEM. HOWEVER, THAT DID NOT MAKE SENSE BECAUSE THEY TOLD ME ON THE PREVIOUS FRIDAY THAT IT WAS A COMMON PROBLEM AND IT COULD NEED A NEW ENGINE. AFTER READING SEVERAL JEEP FORUMS, I DISCOVERED THAT THIS IS A COMMON ISSUE THAT NEEDS ADDRESSED. I AM DEEPLY CONCERNED THAT I HAVE PURCHASED A CAR FOR MY 16 YEAR OLD THAT IS NOW A SAFETY HAZARD AND I AM AT THE MERCY OF JEEP AND THE DEALER. AS A NORMAL CITIZEN, WHO IS A TEACHER, I DO NOT HAVE THE FINANCIAL ABILITY TO PURCHASE MULTIPLE CARS AND I SHOULD BE ABLE TO TRUST THAT A CAR THAT IS FAIRLY NEW IS SAFE ENOUGH FOR MY DAUGHTER TO DRIVE. IT DISTURBS ME THAT THIS ISSUE HAS BEEN REPORTED AND THE JEEP CORPORATION IS NOT ADDRESSING THE PROBLEM. I FEAR THAT MY DAUGHTER, WHO IS A NEW DRIVER, WILL BE INVOLVED IN A WRECK.