2017 Jeep Renegade

The contact owns a 2017 Jeep Renegade. The contact stated that while operating the vehicle, the odor of burning oil was present. The vehicle was taken to the local dealer who diagnosed that the engine oil was extremely low. Oil was added to the engine and it was later discovered that the engine oil had rapidly been consumed. The manufacturer performed an oil consumption test which the vehicle failed. The manufacturer was notified of the failure but no assistance was offered. Also, while driving on the freeway at an undisclosed speed, the vehicle suddenly lost motive power and stalled. The vehicle was towed to the local dealer who replaced the alternator. Also, the vehicle had experienced various intermittent electrical failures where the doors locks, key fob, and instrument cluster would not operate. The vehicle was taken to the local dealer who diagnosed the failure as due to an electrical failure in the entertainment system. The entertainment system was replaced. The failure mileage was 20,000.

The contact owns a 2017 Jeep Renegade. The contact stated that while operating the vehicle with the radio turned off, the backup camera would not display when the transmission was shifted into Reverse. Additionally, while the radio was turned on, the failure occurred intermittently. After contacting the local dealer, the owner was informed that a software update was needed to resolve the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 85,000.

There is a recall on the 2017 renegade but somehow my jeep isn’t on the list even though I am having the exact issue - they think the oil pump isn’t working correctly. The vehicle just stops driving when in drive. Which is terrifying. It happened twice and we contacted FCA twice to have them do nothing. They said we have to drive the vehicle for 2000 miles in order to read the oil level - which is nuts. I can’t get in a vehicle that just stops working while driving, it’s a huge liability. It’s been sitting at the service department in a dealership for a year and a half and no one will help.

My fog light has now caught fire and burned twice. The entire assembly has melted to pieces. This is a safety concern and can result in someone's vehicle burning to the ground and possible injury to someone. This is not ok that my fog lights are catching fire like they are doing that is from the manufacturer. I'm being held responsible for repairs also that's not ok as I'm not at fault for this occurring.

The contact owns a 2017 Jeep Renegade. The contact stated that after she left her battery running, she returned to start the vehicle; however, the vehicle failed to start without warning. As she made multiple attempts to start the vehicle, she heard an abnormal ticking noise emit from the vehicle. The contact had her vehicle jump-started and the vehicle resumed normal operation. As the contact began driving at 40 MPH, the vehicle started to hesitate upon the depression of the accelerator pedal without warning. The contact had yet to take the vehicle to be serviced or diagnosed. The dealer nor the manufacturer was yet notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown