2016 Jeep Renegade

AROUND 40,000 MILES MY CAR STARTED CONSUMING OIL AT AN ALARMING RATE. THE DEALERSHIP SERVICE DEPARTMENT SAID IT WAS NORMAL FOR MY CAR TO CONSUME 1 QUART PER 750 MILES! THAT IS INSANE. THAT SAID, CHRYSLER GUIDELINE FOR CARS IS 1 QUART PER 2000 MILES FOR CARS BELOW 50,000 MILES. THE DEALERSHIP HAS REFUSED TO REPAIR MY ENGINE. I CAN'T EVEN GO 2500 MILES ON AN OIL CHANGE WITHOUT MY CAR SEIZING UP, STALLING, HAVING ERRORS CODES (LOW OIL PRESSURE, OIL LIGHT COMES ON, ELECTRICAL ERROR), WON'T ACCELERATE OVER 35 MILES PER HOUR. THIS ALL HAPPENS WHILE I'M DRIVING WITH NO WARNING! VERY DANGEROUS ON A FREEWAY! EVEN THE GUIDELINE FOR CARS OVER 50,000 MILES THE GUIDELINE BEING THE CAR CAN BURN 1 QUART EVERY 750 MILES IS RIDICULOUS. I'VE OWNED OLDER MODELS THAT NEVER DID THAT. IS THIS A NEW CAR THING? NEW CARS JUST BURN RIDICULOUS AMOUNTS OF OIL? TO WHAT END?

HI [XXX]AT FCA - MY NAME IS [XXX]. I CALLED YOUR OFFICE AT FCA CUSTOMER SERVICE REGARDING THE 2016 JEEP RENEGADE PURCHASED AT WILDER TOYOTA. I SPOKE TO [XXX] AND SHE WAS UNABLE TO PUT ME THROUGH TO LEAVE A DIRECT MESSAGE. PLEASE CALL ME AT+[XXX] REGARDING MY NIECE [XXX] VEHICLE A 2016 JEEP RENEGADE TRAILHAWK. I HOPED YOU WOULD LISTEN AS I EXPLAIN TO YOU IN DETAIL THAT THE JEEP RENEGADE MY NIECE BOUGHT AT WILDER TOYOTA IN PORT ANGELES WASHINGTON THE IS DANGEROUS. THE VEHICLE BY THE WAY -THAT HAS ALMOST CAUSED HER AND HER SON TO BE IN FOUR ACCIDENTS DUE TO ITS SUDDEN DECELERATION AT 50 MPH TO 30MPH WITH NO WARNING. HERE IS THE ?FIXES? FOR THE SAME PROBLEM THAT NEVER ADDRESSED THE REASON THE VEHICLE CONTINUES TO DO THE SAME THING. NOTHING IS FIXED. ALSO IT HAS BROKEN DOWN FOUR TIMES -THE LAST TIME ON THE HOOD CANAL BRIDGE WHICH STOPPED TRAFFIC IN BOTH DIRECTIONS AND A TOW TRUCK HAD TO COME OUT ON THE BRIDGE TO TOW IT ALL THE WAY BACK TO WILDER TOYOTA IN PORT ANGELES. SHE HAS HAD TO HAVE IT TOWED BACK TO WILDER TOYOTA FOUR TIMES AND THEY HAVE NOT FIXED IT AT ALL. NOW APPARENTLY YOU WOULD LIKE HER TO DRIVE IT AWAY TOMORROW???? AND APPARENTLY THIS TIME IT?S FIXED BECAUSE THE ?OIL GOT CHANGED?? WHAT?? THAT?S NOT THE PROBLEM [XXX]THE PROBLEM IS THAT THE CAR IS GOING TO KILL SOMEONE IF NOT [XXX] THEN SOMEONE ELSE. WHY WOULD YOU THREATEN HER THAT SHE HAS TO BRING BACK THE LOANER WHEN WHATEVER IS WRONG HAS NOT BEEN ADDRESSED?? ARE YOU LISTENING TO HER WHEN SHE TELLS YOU SHE?S IS AFRAID OF DRIVING THAT VEHICLE DUE TO THE NUMEROUS PROBLEMS AND SCARY SITUATIONS IT HAS PUT HER IN? ARE YOU LISTENING TO ME ? CHRYSLER NEEDS TO DO THE RIGHT THING AND BUY THAT CAR BACK BEFORE IT KILLS SOMEONE WHITE THIS VEHICLE OFF OF THE ROAD IMMEDIATELY BEFORE IT KILLS MY NIECE AND HER 3YR SON. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

VARIOUS WARNING LIGHTS WILL COME ON, ESPECIALLY AT COLDER AMBIENT TEMPERATURES. HIGH COOLANT TEMP WARNING WHEN IT'S BELOW ZERO. CHECK THE PARKING BRAKE AFTER I'VE STARTING DRIVING, ETC. NAV 6.5 CANNOT SEEM TO STAY CONNECTED TO SATELLITE RADIO AND CONSTANTLY HAS TO RE-LOAD (DURING THIS TIME, NO SOUND WILL BROADCAST FROM RADIO). ALSO, TAKES UP TO 5 MINUTES MINUTES FOR THE NAV 6.5 TO LOAD - SO OFTEN I HAVE TO GO WITHOUT THE BACKUP CAMERA. ALSO, WHEN GETTING IN CAR AND ON A PHONE CALL, THE CALL WILL NOT TRANSFER TO THE CAR IMMEDIATELY. IT'S SO SLOW THAT I AM MISSING THE CONVERSATION BECAUSE DURING THE PROCESS OF TRANSFERRING THE CALL THE SOUND FROM THE CALL IS COMPLETELY CUT OFF ON THE PHONE AND HASN'T YET COME THROUGH TO THE CAR'S SPEAKERS. I AM PUTTING TODAY'S DATE ON THE FORM, BUT THESE THINGS HAPPEN EVERY SINGLE DAY THAT I DRIVE THE CAR. I HAVE HAD IT FOR 2.5 YEARS AND IT HAS 16.7K MILES.

THE CAR STALL ON THE HIGHWAY WITHOUT ANY WARNING IT WAS SUDDENLY IN SMOKE THE COOLANT TEMPERATURE WAS ALL THE WAY LOW, AFTER IS STALL CAR READ LOW IN OIL . WHEN I OPEN THE HOOD IT DIDN'T HAVE A DROP OF OIL. THIS HAPPEN A FEW MONTHS AGO THE LAST TIME THE COOLANT WAS EMPTY. THE CAR GETS SERVICE ONLY BY ARRIGO DODGE CHRYSLER JEEP PALM BEACH.

MY 2016 JEEP RENEGADE RADIATOR FAN ASSEMBLY IS SHOT. STOPPED WORKING WHEN I WAS IDLING ON MY WAY HOME.IT IS ALMOST $1000 TO FIX AND I CAN NOT SAFELY DRIVE MY VEHICLE. IT IS ONLY TWO YEARS OLD. IT HAS 45K MILES. ONLINE THERE IS A TON OF PEOPLE COMPLAINING ABOUT THIS SAME ISSUE, PARTICULARLY IN THE 2016 JEEPS. I WANT TO URGE YOU TO INVESTIGATE THIS CAR AND COMPANY TO DO THE RIGHT THING AND COVER THE COST OF THE REPAIRS.

WHILE DRIVING AT 36120 MILES I NOTICED A BURNING SMELL INSIDE MY PASSENGER CABIN. SHORTLY THEREAFTER I NOTICED THE ENGINE TEMPERATURE GAUGE WENT TO ITS HOTTEST READING AND MY CHECK ENGINE LIGHT CAME ON. AFTER PULLING OVER AND TURNING THE VEHICLE OFF I OPENED THE HOOD TO THE ENGINE COMPARTMENT AND NOTICED THAT ALTHOUGH THE ENGINE APPEARED TO BE EXTRAORDINARILY HOT, THE ELECTRIC FAN WAS NOT OPERATING. I THEN WENT INTO MY HOUSE AND DID SOME ONLINE RESEARCH AND DISCOVERED THAT IT QUITE POSSIBLY WAS A DEFECTIVE ELECTRIC ENGINE FAN THAT WAS PRONE TO FAILING DUE TO NO PROPER HEAT SHIELD. THIS HAD BEEN NOTED BY MANY OWNERS OF THE SAME VEHICLE. I MADE ARRANGEMENTS TO HAVE THE VEHICLE BROUGHT TO MY JEEP DEALER WHO THEN CONFIRM THAT THIS WAS INDEED THE CASE.