2016 Jeep Renegade

UPDATE TO COMPLAINT # 11270456 REPORTED ON 10/23/19. I CALLED JEEP DIRECTLY TO REPORT THE ISSUE AND THEY INSTRUCTED ME NOT TO PICK THE CAR. THEY CALLED DEALERSHIP DIRECTLY. THEY ARE AWARE OF AN "OIL CONSUMPTION ISSUE" WITH 2016 RENEGADES WHICH IS RELATED TO THE CAR STALLING/GOING INTO NEUTRAL AND THE GEAR SHIFTING ISSUE. SINCE THEY DID AN OIL CHANGE ON 10/22/19, THEY WANT ME TO PUT 1,000 MILES ON THE CAR & BRING IT BACK FOR AN OIL CONSUMPTION TEST. DEPENDING ON THE RESULTS OF THAT TEST, THEY MAY HAVE TO REPLACE THE ENGINE.

SOMETIMES WHEN I START MY CAR THE TRACTION CONTROL LIGHT IS ON (MEANING TRACTION CONTROL IS OFF) THIS HAS HAPPENED TWICE IN THE LAST MONTH. IT TURNS ON JUST FINE WHEN I PRESS THE BUTTON AND THE LIGHT GOES AWAY. UNTIL YESTERDAY I WAS DRIVING I WAS ACCELERATING AT THE BOTTOM OF A SMALL HILL ABOUT TO REACH THE BOTTOM OF IT. (I WAS GOING 15-20MPH) THE LIGHT FLASHED ON AND OF REALLY FAST (LIKE STROBE LIGHT FAST) AND MY CAR FELT LIKE THE BREAK WAS PRESSED AND LET GO WITH THE LIGHT. WHILE I WAS TRYING TO SPEED UP THE CAR WOULDN'T. (LIKE IF YOU WENT BREAK, GAS, BREAK, GAS ECT,) THIS HAPPENED FOR A COUPLE SECONDS TILL I LET GO OF THE GAS AND IT STOPPED. AND EVERYTHING WENT BACK TO NORMAL. WHILE THIS WAS HAPPENING I ALSO HEARD A GRINDING SOUND I'M NOT SURE WHEN IT CAME FROM. THIS WAS ON A STRAIGHT CITY STREET THE CAR WAS IN AUTOMATION MODE WITH THE 4 WHEEL DRIVE MODE SET TO AUTOMATE. AFTER THIS I WENT TO A AUTHORIZED DEALER/MECHANIC. I DON'T REMEMBER WHAT HE SAID BUT HE SAID MY CAR WAS ON A RECALL AND I KNOW FOR A FACT THAT HE IS LYING BECAUSE I HAVE CHECKED MULTIPLE TIMES 2 RECALLS FOR THIS TYPE OF CAR HAVE BEEN MADE AND NONE EFFECT MY VEHICLE.(CHECK BY VIN NUMBER) I CAN'T TRUST THE MECHANIC TO LOOK AT THE PROBLEM.

EVER SINCE WE BOUGHT THE JEEP IT'S HAD PROBLEMS. PROBLEMS INCLUDED SHUTTERING, ELECTRICAL MALFUNCTIONING, AND DOOR LOCKS FAILING. EVEN PROBLEMS WITH THE SUN ROOF. EACH TIME WE TOOK IT BACK TO THE DEALERSHIP THE JEEP WAS RETURNED WITH 'NO PROBLEM FOUND'. JUST RECENTLY THE SERVICE ENGINE LIGHT CAME ON AND WE TOOK THE JEEP TO GET SERVICED. THE MECHANIC TOLD US ABOUT AN ISSUE OR RECALL THAT'S BEEN OCCURRING TO OUR MODEL JEEP.

WHILE DRIVING, WARNING LIGHT CAME UP "SHIFT VEHICLE TO PARK" AND CAR ESSENTIALLY GOES INTO NEUTRAL. ONCE PULLED OVER, CAR COULDN'T BE RESTARTED FOR A FEW MINUTES AND WOULDN'T SHIFT OUT OF PARK. WHEN IT FINALLY DID SHIFT, THE "SHIFT VEHICLE TO PARK" WARNING CAME UP AGAIN. LUCKILY, THIS HAPPENED ON A LOCAL ROAD AND NOT A 70MPH HIGHWAY. HAPPENED 2 MORE TIMES WHEN CAR WAS STARTED AND ATTEMPTED TO SHIFT TO D AND/OR R AND CAR WOULDN'T SHIFT.

I WAS DRIVING MY 2016 JEEP RENEGADE LATITUDE (2.4 LITER) WHEN THE VEHICLE STALLED ON ME. BEFORE IT STALLED I WAS STOPPED IN WHAT IS REFERRED TO AS A MICHIGAN LEFT. ONCE TRAFFIC WAS CLEAR I STARTED MY TURN AND AS I STARTED TO STRAIGHTEN OUT MY WHEEL, A VEHICLE IN FRONT OF ME WAS TURNING RIGHT INTO A BUSINESS. I APPLIED MY BRAKES AND THEN STARTED TO PUSH THE ACCELERATOR WHEN I NOTICED NO RESPONSE. I PUSHED A LITTLE MORE AND REALIZED THE ENGINE HAD SHUT OFF. I APPLIED THE BRAKE AND SHIFTED THE VEHICLE BACK TO PARK AND RESTARTED THE ENGINE. THERE WAS A GAS STATION NEAR SO I HEADED THERE. AS I WAS TURNING RIGHT INTO THE GAS STATION (SLIGHT INCLINED DRIVEWAY) I NOTICED A QUICK FLASH ABOUT OIL. I PARKED AT A PUMP AND POPPED THE HOOD TO CHECK THE OIL. TO MY SURPRISE I WAS GETTING VERY LITTLE TO NOTHING ON THE DIP STICK. I CHECKED MULTIPLE TIMES AND IT WAS THE SAME READING. I JUST HAD AN OIL CHANGE ON JULY 18, 2019. I HADN'T EVEN HIT THE NEXT SERVICE DATE (5,000-6,000 MILES) AND THERE HAD BEEN NO LEAKS THEY I HAD SEEN UNDER MY VEHICLE OR ANY ABNORMAL EXHAUST SMOKE (OIL BURNING) IN ANY OF THE TIME DRIVING THE VEHICLE. MY VEHICLE DOESN'T EVEN HAVE 48,000 MILES ON IT. I HAVE ONLY OWNED THE VEHICLE SINCE THE END OF JUNE. THIS STRUCK ME AS ODD AS I HAVE NEVER HAD ANY VEHICLE CONSUME THIS MUCH OIL WITH OUT SOME TYPE OF NOTICEABLE LEAK OR BURNING OF THE OIL. THERE WAS NO WARNING LIGHT PRIOR TO THIS EVENT ABOUT OIL DESPITE THERE BEING LITTLE TO NO READING OF OIL ON THE DIPSTICK.

FOR THE PAST WEEK MY ENGINE STALLS IN THE MORNING RANDOMLY WHILE DRIVING, WHEN I'M ABOUT TO TURN AND THE DASH TELLS ME TO SHIFT INTO PARK. WHEN RE-STARTING THE ENGINE STRUGGLES AND THEN COMES ON. IT JUST HAPPENED WHEN LEAVING WORK TOO. STARTED DRIVING OUT THE PARKING LOT AND THE CAR STALLED. I SEE THERE IS A RECALL FOR 2017-2018 JEEPS FOR THIS SAME PROBLEM AND MULTIPLE COMPLAINTS FOR THE 2016. LUCKILY I'VE BEEN ON STREETS AND OFF THE HIGHWAY AND GOING SLOW ENOUGH THAT WHEN IT STALLS I CAN THROW ON MY FOUR WAY FLASHERS. BUT I'M SCARED IT WILL STALL WHILE IN HEAVY TRAFFIC OR GOING FAST.

TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. WHILE DRIVING 5 MPH, THE VEHICLE SHOOK VIOLENTLY AND THE ENGINE VIBRATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO ANTWERPEN CHRYSLER JEEP (6440 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228, (410) 788-2973), BUT IT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE CONTACT LIFTED THE HOOD AND THE TECHNICIAN STATED THAT THE MOTOR MOUNT FAILED AND NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THERE WAS A DELAY IN STOPPING THE VEHICLE WHEN DEPRESSING THE BRAKE PEDAL ALONG WITH A SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.