2016 Jeep Renegade

TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THERE WAS GRAY SMOKE COMING FROM UNDER THE HOOD AND INSIDE THE VEHICLE FROM THE VENTS WHILE THE TEMPERATURE GAGE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE CONTACT STATED THAT THE SMOKE EXTINGUISHED INDEPENDENTLY. IN ADDITION, AFTER COOLANT WAS POURED INTO THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO CROSS CHRYSLER JEEP FIAT (1501 GARDINER LN, LOUISVILLE, KY 40218) WHERE IT WAS DIAGNOSED THAT THE RADIATOR COOLANT FAN ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 50,000.

WE HAVE HAD THE VEHICLE FOR LESS THAN A WEEK. MY WIFE COMMUTES MY DISABLED CHILD TO A STATE SCHOOL EVERY SCHOOL DAY. WHILE ON HER WAY HOME THE VEHICLE IN QUESTION SHUTTERED AND DIED WHILE DRIVING. SHE WAS ABLE TO GET THE VEHICLE OFF THE ROAD AND ONTO A ACCESS ROAD. THE VEHICLE THEN WOULD NOT START WITH SEVERAL ATTEMPTS. SHE THEN CALLED ME, WHO WAS AT WORK, AND I LEFT TO HELP CHECK THE CAR. WITH LIMITED TOOLS AT MY DISPOSAL, I CHECKED FOR BATTERY VOLTAGE AND INTAKE RESTRICTION. NO PROBLEMS FOUND. I CHECKED THE INSTRUMENT CLUSTER FOR FUEL AND HAD 2 LED BARS WITH NO LOW FUEL "DUMMY" LIGHT. CYCLED TO RANGE TILL EMPTY SECTION AND WAS SHOWING 60 MILES TO EMPTY. SO I ASSUMED FUEL WAS NOT THE ISSUE, BUT DIDN'T RULE IT OUT. SINCE SHE HAD ALREADY DRIVEN 60 MILES TO THIS POINT, I ASSUMED IGNITION WAS ALSO NOT A ISSUE. I THEN UNHOOKED THE BATTERY TO RESET ECM/PCM. HOOKED BATTERY BACK UP AND TRIED TO CRANK AGAIN WITH STILL A NO START. I THEN WENT WITH THE EASY ROUTE AND OBTAINED A FUEL CANISTER WITH FUEL AND ADDED 1.5 GALLONS OF FUEL TO THE TANK, WHICH INCREASED FUEL GAUGE TO 3 LED BARS. ONCE ABOVE PREVIOUS 2 LED BARS THE VEHICLE STARTED WITH NO HESITATION. SINCE THIS ISSUE I HAVE LOOKED FOR RECALLS ON PROGRAMMING OR ANY TSB PERTAINING TO THIS ISSUE WITH NO AVAIL. I HAVE READ ON FORUMS THIS SAME ISSUE HAPPENING TO OTHER SIMILAR VEHICLES. I FIND THAT WITH OUT THESE INDICATORS OR THE RELIABILITY OF THE RANGE TO EMPTY THAT THIS COULD LEAD TO A SAFETY ISSUES DEPENDING ON THE ENVIRONMENT THE VEHICLE STALLS IN.

I WAS ON MY WAY TO WORK AND STOPPED AT A RED LIGHT IN TOWN ON A BUSY STREET, WHEN THE LIGHT TURNED GREEN I STARTED TO ACCELERATE AND MY VEHICLE STARTED SHAKING AND STARTED TO SLOW AT THE SAME TIME. I TRIED TO PUSH ON THE GAS PEDAL BUT IT DID NOTHING. I THEN NOTICED ON MY DASH SCREEN IT SAID TO SHIFT INTO PARK TO STOP. I WAS BARELY ABLE TO GET OVER TO THE SIDE OF THE ROAD WHEN MY VEHICLE HAD JUST STOPPED. I TRIED RESTARTING MY VEHICLE AFTER TURNING MY HAZARD LIGHTS ON AND THE ENGINE JUST KEPT TURNING, SO I PRESSED THE STOP BUTTON AS THE ENGINE WOULD NOT START. THE BRAKE WAS LOCKED UP AND AND SO DID MY SHIFTER. I THEN HAD TO CALL A TOW SERVICE AND HAD MY CAR TOWED TO MY LOCAL JEEP CHRYSLER SHOP. THIS HAPPENED SUNDAY ON MY WAY TO WORK. MONDAY AFTERNOON THE DEALERSHIP CALLED AND SAID IT WAS MY FUEL PUMP. I PURCHASED MY VEHICLE NEW IN AUGUST OF 2016 AND ONLY HAVE 26975 MILES ON IT. I HAD TO PAY THE DEALERSHIP 950.36 TO REPLACE THE FUEL PUMP. AFTER DOING SOME RESEARCH I SAW THAT THE 2017-2018 MODELS OF MY SAME VEHICLE HAVE A RECALL ON THE FUEL PUMP AND WILL REPLACE THEM FOR FREE. THIS RECALL SHOULD BE EXTENDED TO THE 2016 MODELS AS I HAD THE SAME ISSUE.

TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED WHILE ATTEMPTING TO MOVE FROM A STOP WHERE THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP TUCSON 7800 E 22ND ST, TUCSON, AZ 85710, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED IN YEAR 2015 UNDER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON THREE SEPARATE OCCASIONS AND REPAIRED UNDER A MANUFACTURER EXTENDED WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,030. *BF *AS