2016 Jeep Renegade

WHILE DRIVING MY 2016 JEEP RENEGADE TRAILHAWK ON A CITY STREET IT BEGAN ACCELERATING RAPIDLY ON ITS OWN. I BEGAN ENGAGING THE BRAKES TO TRY TO SLOW THE VEHICLE INITIALLY AND THE ENGINE CONTINUED TO THE POINT OF REDLINE. I ATTEMPTED TO SHIFT THE CAR INTO NEUTRAL BUT THE COMMAND CENTER KEPT OVERRIDING MY INPUT; I WAS FINALLY ABLE TO JAM THE CAR INTO NEUTRAL BY SLAMMING THE PALM OF MY HAND INTO THE SHIFTER DRIVING FORCING THE NEUTRAL SHIFT. I WAS ABLE TO PULL OFF TO THE SHOULD OF THE ROAD WHERE THE CAR CONTINUED RUNNING AT REDLINE FOR SEVERAL MINUTES WHILE I ATTEMPTED TO STOMP ON THE ACCELERATOR HOPING TO GET THE VEHICLE TO DISENGAGE. DUE TO THE ELECTRONIC CONTROLS YOU CANNOT TURN THE CAR OFF WHILE IN NEUTRAL AND THE ENGINE RUNNING AT SUCH HIGH RPMS. AFTER ROUGHLY 10 ATTEMPTS AT STOMPING ON THE ACCELERATOR HOPING TO GET THE VEHICLE TO RESPOND IT DROPPED TO A STANDARD IDLE. ONLY BEING A SHORT DISTANCE FROM MY NEIGHBORHOOD AT THE TIME OF INCIDENT I LIMPED THE CAR BACK HOME. DURING THAT TIME THE TRACTION CONTROL LIGHT BEGAN FLASHING, THE BATTERY LIGHT CAME ON, THE TEMP SENSOR SPIKED TO MAX TEMP, THE OIL PRESSURE WARNING LIGHT CAME ON AND THE A/C BEGAN TO BLOW HOT AND THE ENGINE LIGHT CAME ON. UPON SAFELY PULLING IN MY DRIVEWAY IT SMELLED OF A HOT BURNING RUBBER/OIL SMELL AND THERE WAS SOME TYPE OF FLUID LEAKING FROM THE CAR THAT APPEARED TO BE THE SYNTHETIC OIL.

THE VEHICLE HAS A 3 SECOND DELAY WHEN STEPPING ON THE GAS PEDAL BEFORE IT ACTUALLY EXECUTES ON DOWNSHIFTING AND ACCELERATING THE VEHICLE. THE VEHICLE HAS AN AUTOMATIC TRANSMISSION. THE DELAY IS ONLY WHEN THE VEHICLE IS IN MOTION STEPPING ON THE GAS PEDAL FROM 0 MPH WILL NOT REPRODUCE THE ISSUE. I ADDRESSED THE ISSUE WITH JEEP THEY PERFORMED A FIRMWARE UPDATE THEN STATED THEY WERE UNABLE TO REPRODUCE THE ISSUE HOWEVER I DO NOT BELIEVE THEY ACTUALLY TESTED DRIVING THE CAR. THE VEHICLE USED TO HAVE THE SAME ISSUE FROM STATIONARY UNTIL THE JEEP DEALERSHIP PERFORMED A FIRMWARE UPDATE ON THE VEHICLE NOW THE DELAY IS ONLY WHEN THE VEHICLE IS IN MOTION. THIS IS HOW IT GOES: WHEN I STEP ON GAS PEDAL @1 MISSISSIPPI - NOTHING HAPPENS @2 MISSISSIPPI - NOTHING HAPPENS @3 - I HEAR THE CAR RPMS INCREASE - @MISSISSIPPI - TRANSMISSION RESPONDS AND VEHICLE EXECUTES ACCELERATE FUNCTION. THIS HAPPENS EVERY TIME WITH OUT FAILURE THAT THE GAS PEDAL IS PRESSED ALL THE WAY TO THE FLOOR "PEDAL TO THE METAL" SO TO SPEAK WHEN THE VEHICLE IS IN MOTION.

ELECTRICAL. SERVICE 4X4 REOCCURING. DEALER CAN'T FIGURE OUT. 4X4 NOT WORKING WHEN LIGHT IS ON. WHOLE DASH BOARD LIT UP TODAY AND PROMPTED 4X4 SERVICE THEN JUST WENT TO SERVICE 4X4( AS IN PICTURE BELOW)RANDOMLY TURNS ON AND OFF WITH SEEMINGLY NO RHYME OR REASON. WAS IN DEALER 8 DAYS LAST WEEK. GOT BACK COUPLE DAYS AGO, GOING INTO DEALER NEXT WEEK TO SEE IF THEY CAN FIGURE OUT, AGAIN. PROB LOSE JEEP FOR COUPLE MORE DAYS. JEEP SEES MORE OF DEALER THAN MY OWN GARAGE. THEY HAVE GIVEN RENTAL EACH TIME WHICH I APPLAUD SINCE IS UNDER WARRANTY AND LESS THAN 1 YR OLD BUT I HAVE A DOG AND OBLIGATIONS SO MAKES VERY INCONVENIENT.

TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. WHILE DRIVING 10 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION SOFTWARE NEEDED TO BE UPDATED. THE SOFTWARE UPDATE WAS PERFORMED; HOWEVER, THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,300.

TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. WHILE DRIVING 60 MPH, THE VEHICLE MADE A "ROUGH TRUCK" SOUND, INDEPENDENTLY SHIFTED INTO A LOWER GEAR AND INDEPENDENTLY DECELERATED TO 25 MPH. THE ENGINE OVERHEATING AND OIL WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED THREE MORE TIMES. THE VEHICLE WAS TOWED TO A DEALER. DIAGNOSTIC TESTING WAS PERFORMED, BUT NO ISSUES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 2,200. UPDATED 06/02/17*LJ *AS

THE VEHICLE WITH ONLY 340 MILES ELECTRICAL SYSTEM WENT COMPLETELY HAYWIRE WITH ALL THE WARNING LIGHTS AND DISPLAYS GOING OFF AND THE TRANSMISSION DISENGAGING, RIGHT IN THE MIDDLE OF A BUSY INTERSECTION. VERY DANGEROUS. HAD TO TURN OFF, MOVE GEAR SHIFT BACK AND FORTH, THEN START CAR AND GET TRANSMISSION TO MOVE OFF THE ROAD. WARNING LIGHTS TAKE TURNS GOING OFF AND USUALLY FOLLOWING THE AIRBAG WARNING THE TRANSMISSION DISENGAGES. DANGEROUS!

TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. WHILE PARKED AND/OR DRIVING AT ANY SPEED, THE CONTACT HEARD A DING SOUND AND THE CHECK ENGINE INDICATOR ILLUMINATED. A GIANT "P" APPEARED ON THE INSTRUMENT PANEL, A VEHICLE ICON APPEARED, AND "ETS, AIR COOLANT TEMPERATURE, SERVICE HILL START ASSIST" APPEARED. THE CONTACT STATED THAT THE ENGINE SHUT OFF. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. *CN

TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE, LOUNGE, OR STALL AT SPEEDS RANGING FROM 0-40 MPH. WHEN THE VEHICLE WAS DRIVEN ABOVE 40 MPH, THE FAILURE WOULD NO LONGER OCCUR. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE COMPUTER WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 5,825.

ON THE HUTCHINSON PARKWAY ,COULD NOT SHIFT GEARS IN MY MANUAL CAR. MIDDLE LANE NOT ABLE TO ENGAGE TRANSMISSION IN TO ANY 6 FORWARD GEARS. THIS OCCURRED NOVEMBER 23, 2016 THANKSGIVING EVE. AT 2:30 PM. I'M ALIVE BUT THIS WAS THE WORST EXPERIENCE IN MY 40 PLUS YEARS OF DRIVING. THREE TOWS LATER,AND STILL HAVE NOT HEARD WHAT IS WRONG WITH THE JEEP ,GOING ON A MONTH. STATIONARY HAD TO BE PUSHED FROM MIDDLE LANE OF THIS MAJOR HIGHWAY IN THE BRONX,NY. *TR

INCIDENT WITH NEW 2016 JEEP RENEGADE RESULTING IN AN ACCIDENT. I WAS SLOWLY PULLING IN A PARKING SPACEWHEN THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN AND I WAS UNABLE TO BRING THE VEHICLE TO A STOP BEFORE ITWENT OVERTHE PARKING CURB AND HIT THE SIDE OF THE RESTAURANT. I CONTACTEDJEEP ROADSIDE ASSISTANCE ON MONDAY MORNING 11/21/16 TO HAVE IT TOWED TO CAPITOL CITY JEEP IN JEFFERSON CITY. I EXPLAINED THE ACCELERATION INCIDENT.I CONTACTED MY INSURANCE COMPANY (AAA - POLICY NUMBER A4-150117-1; CLAIM # PA1401055). I CONTACTED NATIONAL JEEP CUSTOMER ASSISTANCE THAT MORNING, EXPLAINED THE INCIDENT, AND WAS ASSIGNED A CASE FILE NUMBER (30543876). THAT SAME AFTERNOON, THE SERVICE TECHNICIAN AT THE DEALERSHIP CONTACTED MY CELL PHONE AND LEFT A MESSAGE (WHICH I HAVE RETAINED), STATING THEY HAD INSTALLED SEVERAL FLASH UPDATES TO CORRECT THE ACCELERATION. THE VEHICLE DAMAGE WAS $862.MY INSURANCE ADJUSTER WAS TOLD BY THE DEALERSHIP THAT THE FLASHUPDATES THAT WERE INSTALLED HAD NOTHING TO DO WITH ACCELERATION ISSUES. THESE WERE TWO CONFLICTING RESULTS ENTIRELY.MR. PEYTON CONTACTED ME NEXT ON 11/30/16AND SAID HE HAD BEEN TO LOOK AT THE VEHICLE (HE DID NOT NOTIFY ME WHEN HE WAS GOING, AS HE HAD SAID HE WOULD). HE ASKED ME THE DATE AND TIME OF THE ACCIDENT, IF THERE WERE ANY INJURIES (NO), ANY PASSENGERS (NO), ANY PROPERTY DAMAGE (4500) AND MY INSURANCE COMPANY (AAA). HE ALSO ASKED ME MY PREFERRED OUTCOME - AND I SAID TO HAVE A FULL REFUND SINCE THE VEHICLE ONLY HAD 630 MILES ON IT AND FOR JEEP TO COVER DAMAGE TO THE VEHICLE ($862), ASSOCIATEDPROPERTY DAMAGE IN MY SUBSEQUENT RESEARCH ON THE 2015 AND 2016 JEEP RENEGADE, I FOUND A HIGH VOLUME OF COMPLAINTS WITH TRANSMISSION/POWER TRAIN PROBLEMS, INCLUDING SEVERAL SUDDEN ACCELERATION EVENTS.THIS IS A VERY DANGEROUS SITUATION FOR JEEP. RECEIVED LETTER FROM JEEP 12/1216 - NO ACKNOWLEDGMENT OF DEFECTIVE PARTS.