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2014 Jeep Patriot

Owner reports · Recalls · Investigations

More warning signs than most Patriot years

Owner complaints for the 2014 Jeep Patriot are substantially higher than the model-year median of 188.

About this comparison →

When problems were reported

Mileage at the reported incident

374 reports with mileage · 174 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 156 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 149 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Seat Belts. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

31 crash reports7 fire reports32 injury reports

What owners actually said

548 reports
4,300 miles · Nov 3, 2014
Engine

IT IS A JEEP PATRIOT 2014, WHEN I DRIVE AT HIGH SPEEDS HALF THE ENGINE DIES. WITHOUT DISPLAYING ANY NOTICE OR CODE. I WAS OFF TO A 6-7 TIMES. I'VE TAKEN TO THE DEALER BUT THIS INDICATES THAT THE VEHICLE DOES NOT SHOW THE FAULT. THE GAS CAP HAS TO LEAVE FOR VARIOUS OCCASIONS. *TR

NHTSA ODI #10652054

19,342 miles · Oct 27, 2014
Engine

WHILE DRIVING MY CAR, I SLOWED DOWN TO TURN INTO A PARKING LOT..AS I WAS TURNING, THE CAR CUT OFF..THERE WAS NO WARNING OR NOISES. JUST DEAD..I WAS ABLE TO RESTART IT WITH NO PROBLEMS. .LATER THAT DAY I WAS PULLING OUT OF A PARKING SPOT AND IT CUT OFF AGAIN. IT IS STILL COVERED UNDER THE WARRANTY SO I TOOK IT TO THE DEALERSHIP. …

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WHILE DRIVING MY CAR, I SLOWED DOWN TO TURN INTO A PARKING LOT..AS I WAS TURNING, THE CAR CUT OFF..THERE WAS NO WARNING OR NOISES. JUST DEAD..I WAS ABLE TO RESTART IT WITH NO PROBLEMS. .LATER THAT DAY I WAS PULLING OUT OF A PARKING SPOT AND IT CUT OFF AGAIN. IT IS STILL COVERED UNDER THE WARRANTY SO I TOOK IT TO THE DEALERSHIP. AFTER A FULL DAY THEY TOLD ME THAT THEY CAN'T DUPLICATE MY PROBLEM AND NO SERVICE LIGHTS WERE ON SO THEY GAVE ME MY CAR BACK. TOLD TO WAIT TILL A LIGHT COMES ON. I HAVE GIVEN IT 1 WEEK WITH IT CUTTING OFF SEVERAL TIMES. AND YET NO ENGINE LIGHT IS ON..I AM SO SCARED TO DRIVE MY CAR ESPECIALLY AFTER SOMEONE ALMOST HIT ME WHEN IT STALLED. LASTLY, WHILE DRIVING MY CAR, I WAS TURNING AT A MAJOR INTERSECTION AND IT STALLED AGAIN IN THE MIDDLE OF THE STREET. NEXT UP, DEALERSHIP TOMORROW MORNING. *TR

NHTSA ODI #10650520

2,800 miles · Oct 14, 2014
Structure

I WAS DRIVING MY JEEP ON THE THRUWAY AND IT SEEMED TO SOUND REALLY LOUD, LIKE A MOTORCYCLE, THE JEEP WAS NOT RUNNING RIGHT, COULD NOT ACCELERATE NORMALLY, AND I COULD SMELL A FUNNY SMELL. AFTER A WHILE THE NOISE STARTED TO DROP, BUT IT WAS STILL NOTICEABLY LOUDER THAN BEFORE. I WAS NOT SURE WHAT WAS GOING ON AND I TOLD MY DAD AB…

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I WAS DRIVING MY JEEP ON THE THRUWAY AND IT SEEMED TO SOUND REALLY LOUD, LIKE A MOTORCYCLE, THE JEEP WAS NOT RUNNING RIGHT, COULD NOT ACCELERATE NORMALLY, AND I COULD SMELL A FUNNY SMELL. AFTER A WHILE THE NOISE STARTED TO DROP, BUT IT WAS STILL NOTICEABLY LOUDER THAN BEFORE. I WAS NOT SURE WHAT WAS GOING ON AND I TOLD MY DAD ABOUT IT AFTER I GOT HOME. HE WENT OUTSIDE TO CHECK IT OUT AND NOTICED THE EXHAUST SYSTEM HAD FLIPPED AND THE TAIL PIPE WAS LODGED UP IN THE BUMPER, THE PLASTIC WAS MELTED, A HOLE WAS BURNT IN THE BUMBER, AND PART OF THE FRAME WAS MELTED TOO. WE CALLED THE DEALERSHIP TO GET IT FIXED SINCE THE VEHICLE IS STILL UNDER WARRANTY (BEFORE THE FIRST OIL CHANGE) BUT THEY REFUSED CLAIMING THAT THE CAR WAS HIT, ALTHOUGH NO SIGN OF IMPACT CAN BE FOUND. WE CALLED CHRYSLER AND AFTER A FEW MONTHS OF GOING BACK TO THE DEALERS TO HAVE PICTURES TAKEN AND DISCUSSIONS THEY REFUSED TO FIX THE JEEP TOO. I KNOW, THIS IS AN ISSUE ON THE PATRIOT ESPECIALLY SINCE I FOUND A FEW IDENTICAL COMPLAINTS (SOMETHING ABOUT TOLERANCE STACK UP RESULTING IN A SHORTED EXHAUST SYSTEM), AND SINCE IT IS SO CLOSE TO THE GAS TANK, I AM VERY LUCKY THE VEHICLE DID NOT CATCH ON FIRE BEFORE RESETTING THE EXHAUST SYSTEM INTO POSITION. I AM NOT SURE WHAT TO DO NEXT! I AM 100% SURE I SHOULD NOT BE RESPONSIBLE FOR THIS REPAIR. *TR

NHTSA ODI #10644471

2,800 miles · Sep 26, 2014
Air BagsStructureUnknown Or OtherCrashInjury

WE WERE DRIVING NORTH AND CAME UPON AN INTERSECTION WHERE WE PUT OUR TURN SIGNAL ON, AND SLOWED DOWN AND STOPPED, ABOUT TO TURN WEST. THE LIGHT TURNED RED, AND WE SLOWLY DROVE WEST ONTO THE CROSSING STREET. ANOTHER VEHICLE THAT WAS DRIVING SOUTH PROCEEDED THROUGH THE RED LIGHT, AT ABOUT 45 MPH, AND HIT THE 2014 JEEP PATRIOT BRO…

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WE WERE DRIVING NORTH AND CAME UPON AN INTERSECTION WHERE WE PUT OUR TURN SIGNAL ON, AND SLOWED DOWN AND STOPPED, ABOUT TO TURN WEST. THE LIGHT TURNED RED, AND WE SLOWLY DROVE WEST ONTO THE CROSSING STREET. ANOTHER VEHICLE THAT WAS DRIVING SOUTH PROCEEDED THROUGH THE RED LIGHT, AT ABOUT 45 MPH, AND HIT THE 2014 JEEP PATRIOT BROADSIDE, PASSENGER SIDE. THE JEEP WAS PUSHED AND SPUN 90 DEGREES FROM THE IMPACT OF THE COLLISION, WE WERE TOSSED AROUND VIOLENTLY IN OUR SEATS, WITH THE PASSENGER OBTAINING CONTUSIONS AND ABRASIONS TO HER ARM CLOSEST TO THE IMPACT SITE. SHE HAD ALSO BANGED HER HEAD AGAINST THE WINDOW AND STRAINED HER NECK FROM THE IMPACT, ON THE PASSENGERS SIDE OF THE JEEP. AND FINALLY, HAD STRAINED THE MUSCLES IN HER LOWER BACK FROM GETTING THRUST AT THE DIRECTION OF THE IMPACT SITE. THE DRIVER HAD SUFFERED AN IMPACT ABRASION TO HIS LEFT ARM, LEAVING AN IMPRINT OF THE SEAT BELT MATERIAL INTO HIS SKIN. HE HAD ALSO SUFFERED MUSCLE STRAINS AND LOWER BACK STRAINS FROM THE FORCE OF THE IMPACT. AGAIN, WHILE BEING HIT FROM A VEHICLE GOING 45 MPH, AND LEAVING DAMAGE THAT HAD LITERALLY STARTED TO FOLD THE VEHICLE AT THE MIDPOINT, AND COLLAPSED THE WHEEL AND AXLE, NOT A SINGLE AIRBAG HAD DEPLOYED IN THIS VEHICLE. IF THE VEHICLE THAT HAD COLLIDED WITH THIS JEEP HAD BEEN DRIVING NEAR 65 MPH, DEATH WOULD HAVE BEEN ALMOST CERTAIN...UPDATED 10/06/14 *BF UPDATED 3/25/2015 *JS

NHTSA ODI #10639201

204 miles · Sep 9, 2014
Latches/locks/linkages

THIS CAR I PURCHASED HAS MANUAL DOOR LOCKS. MY WIFE HAS GREAT DIFFICULTY UNLOCKING THE REAR DOORS AND FOR MY MOTHER IN LAW IT IS IMPOSSIBLE. THE CAR WAS ORDERED SO I WAS UNAWARE OF THIS PROBLEM. I BELIEVE THE YOUNG, ELDERLY, AND THOSE PHYSICALLY IMPAIRED WOULD FIND IT IMPOSSIBLE TO UNLOCK THE REAR DOORS. PERSONNEL AT THE DEALERS…

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THIS CAR I PURCHASED HAS MANUAL DOOR LOCKS. MY WIFE HAS GREAT DIFFICULTY UNLOCKING THE REAR DOORS AND FOR MY MOTHER IN LAW IT IS IMPOSSIBLE. THE CAR WAS ORDERED SO I WAS UNAWARE OF THIS PROBLEM. I BELIEVE THE YOUNG, ELDERLY, AND THOSE PHYSICALLY IMPAIRED WOULD FIND IT IMPOSSIBLE TO UNLOCK THE REAR DOORS. PERSONNEL AT THE DEALERSHIP AGREE WITH MY ASSESSMENT AND I HAVE TAKEN IT BACK THREE TIMES AND WAS TOLD THEY COULD NOT FIX IT. MY LAST VISIT WAS TODAY AND SPOKE TO THE FIELD SERVICE MANAGER AND HE SAID NOTHING COULD BE DONE. I SINCERELY BELIEVE THAT NOT BEING ABLE TO OPEN THE BACK DOOR IS AN ACCIDENT WAITING TO HAPPEN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10631895

1,500 miles · Sep 2, 2014
Service BrakesVehicle Speed Control

TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY ACCELERATED TO APPROXIMATELY 60 MPH ON ITS OWN. THE CONTACT WAS UNABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL AND HAD TO SHIFT THE VEHICLE INTO THE PARK POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO FURTHER INFOR…

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TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY ACCELERATED TO APPROXIMATELY 60 MPH ON ITS OWN. THE CONTACT WAS UNABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL AND HAD TO SHIFT THE VEHICLE INTO THE PARK POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO FURTHER INFORMATION WAS AVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500.

NHTSA ODI #10629979

Mileage unknown · Sep 1, 2014
Steering

I AM REPORTING THIS INFORMATION BECAUSE I WOULD LIKE TO KNOW IF HOW MANY INCIDENTS ARE THE SAME. MY JEEP PATRIOT DOES NOT HANDLE WELL ON GROOVED CONCRETE ROADWAYS. IT SWAYS, QUITE A LOT AND FEELS LIKE I WILL LOSE CONTROL OF THE VEHICLE. THE FIRST INCIDENT OF THIS WAS ON HWY 287 NORTH OF LONGMONT, CO. UNFORTUNATELY, THE DEALER SA…

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I AM REPORTING THIS INFORMATION BECAUSE I WOULD LIKE TO KNOW IF HOW MANY INCIDENTS ARE THE SAME. MY JEEP PATRIOT DOES NOT HANDLE WELL ON GROOVED CONCRETE ROADWAYS. IT SWAYS, QUITE A LOT AND FEELS LIKE I WILL LOSE CONTROL OF THE VEHICLE. THE FIRST INCIDENT OF THIS WAS ON HWY 287 NORTH OF LONGMONT, CO. UNFORTUNATELY, THE DEALER SAYS THERE IS NOTHING WRONG WITH THE VEHICLE. I HAVE NEVER HAD THIS HAPPEN IN ANY OTHER VEHICLE I HAVE OWNED IN THE PAST 30 YEARS. I HAVE HAD OTHER INCIDENTS SINCE THE FIRST, JUST YESTERDAY. IT IS VERY HARD TO GO ANYWHERE THAT I AM NOT FAMILIAR OR WHEN ITS DARK, I DON'T KNOW WHEN I WILL ENCOUNTER THIS TYPE OF ROADWAY. IT IS QUITE SCARY. *TR

NHTSA ODI #10629926

467 miles · Aug 26, 2014
Engine And Engine Cooling

I NEED YOUR HELP. I SENT TO THE OWNER OF THE FREEDOM JEEP DEALERSHIP BUT, TO DATE, I HAVE NOT RECEIVED A RESPONSE. I TOOK THE CAR TO THE SALES MANAGER FOR THE SECOND TIME ON THE 29TH OF JULY. YESTERDAY, I RECEIVED A CALL FROM HIM STATING THERE IS NOTHING WRONG WITH THE CAR! I KNOW THE FUMES FROM THE CAR MADE MY DAUGHT…

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I NEED YOUR HELP. I SENT TO THE OWNER OF THE FREEDOM JEEP DEALERSHIP BUT, TO DATE, I HAVE NOT RECEIVED A RESPONSE. I TOOK THE CAR TO THE SALES MANAGER FOR THE SECOND TIME ON THE 29TH OF JULY. YESTERDAY, I RECEIVED A CALL FROM HIM STATING THERE IS NOTHING WRONG WITH THE CAR! I KNOW THE FUMES FROM THE CAR MADE MY DAUGHTER AND I ILL AND I KNOW THAT THEY ADDED 2K TO THE SALE OF THE CAR WHEN THEY DID THE CONTRACT. I NEED HELP. PLEASE ADVISE. [XXX] PS I WOULD HAVE ATTACHED A COPY OF THE LETTER, BUT IT IS RATHER LONG AND COULD NOT FIT THIS SPACE. I CAN SEND IT TO YOU VIA EMAIL ATTACHMENT IF YOU WANT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10628593

2,800 miles · Aug 26, 2014
Visibility/wiperInjury

TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER SIDE DOOR WINDOW SUDDENLY SHATTERED CAUSING GLASS TO SCATTER INSIDE THE VEHICLE. THE DRIVER SUFFERED LACERATIONS TO THE LEG, CHEST AND BACK AREA. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO INFORMATION WAS AVAILA…

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TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER SIDE DOOR WINDOW SUDDENLY SHATTERED CAUSING GLASS TO SCATTER INSIDE THE VEHICLE. THE DRIVER SUFFERED LACERATIONS TO THE LEG, CHEST AND BACK AREA. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 2,800.

NHTSA ODI #10628513

140 miles · Aug 20, 2014
Power Train

I WAS DRIVING DOWN THE ROAD, WHEN THE VEHICLE SHIFTED FROM DRIVE TO 4TH GEAR WITHOUT BEING TOUCHED.THIS PARTICULAR VEHICLE HAS AN OPTION TO MANUALLY SHIFT THROUGH THE SEVEN GEARS BY BUMPING THE SHIFTER SIDEWAYS. BUT NOTHING HAD CAME IN CONTACT WITH THE SHIFTER WHEN IT HAPPENED. IT HAS SINCE THIS FIRST INCIDENT, SHIFTED INTO LOW…

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I WAS DRIVING DOWN THE ROAD, WHEN THE VEHICLE SHIFTED FROM DRIVE TO 4TH GEAR WITHOUT BEING TOUCHED.THIS PARTICULAR VEHICLE HAS AN OPTION TO MANUALLY SHIFT THROUGH THE SEVEN GEARS BY BUMPING THE SHIFTER SIDEWAYS. BUT NOTHING HAD CAME IN CONTACT WITH THE SHIFTER WHEN IT HAPPENED. IT HAS SINCE THIS FIRST INCIDENT, SHIFTED INTO LOWER GEARS MULTIPLE TIMES AND LEAVING THE RPMS NEAR OR IN RED LINES. THE ONLY WAY TO GET IT BACK INTO NORMAL DRIVING IS TO PULL THE SHIFTER UP INTO NEUTRAL AND BACK DOWN INTO DRIVE. IT WILL ALSO DE-ACCELERATE THE VEHICLE QUICKLY WHEN YOU TAKE YOUR FOOT OFF THE ACCELERATOR PEDAL AND PUT IT ON THE BRAKE TO SHIFT BACK INTO NORMAL DRIVING. *TR

NHTSA ODI #10626924

Official recalls

2

16V668000 · Air Bags; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner

Sep 15, 2016

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.

Consequence & remedy

Consequence: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

Remedy: Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.

Additional source detail variants (3)

Seat Belts:pretensioner

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.

Consequence: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

Remedy: Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.

Consequence: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

Remedy: Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.

Air Bags

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.

Consequence: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

Remedy: Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.

13V552000 · Engine

Nov 6, 2013

Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Avenger and Chrysler 200, and model year 2014 Jeep Compass and Patriot vehicles equipped with 2.4L engines. Due to abrasive debris in the balance shaft bearings, these engines may have a loss of engine oil pressure, possibly resulting in an engine stall or engine failure.

Consequence & remedy

Consequence: If the engine stalls while driving it may increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the engine balance shaft module, free of charge. The recall began on December 24, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N52.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

PE19014 · Active Head Rest Inadvertent Deployment

Opened Sep 9, 2019 · Closed Feb 25, 2026

Status: closed (inferred from source dates) · Seats; Seats:front Assembly:head Restraint

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (2)

Seats

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Seats:front Assembly:head Restraint

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.