IllustrationMY COMPLAINT RELATES TO MY 2007 JEEP LIBERTY. I AM HAVING PROBLEMS WITH THE POWER WINDOWS. THIS HAS HAPPENED ON 3 DIFFERENT WINDOWS SINCE I BOUGHT THE CAR NEW ALMOST 3 NEWS AGO. THE POWER WINDOWS FAIL TO WORK AND THE WINDOW DROPS DOWN INTO THE DOOR. *TR
2007 Jeep Liberty
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2007 Jeep Liberty do not stand out strongly from the model-year median of 541.
About this comparison →How this year compares
Owner complaints by model year
Compare all Liberty years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
950–25K
11225–50K
11250–75K
6475–100K
78100–150K
32150K+
493 reports with mileage · 210 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Visibility. Review the 220 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel System, Gasoline. Review the 110 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
25 crash reports12 fire reports14 injury reports
What owners actually said
703 reports3RD INCIDENT IN 6MO, WINDOW FALLS OFF TRACK INTO DOOR AND HAS TO BE REPLACED, COST OVER $500 TO FIX, NOT COVERED BY JEEP? *TR
FOR THE FOURTH TIME THE POWER WINDOW REGULATORS ON MY 2007 JEEP LIBERTY HAVE BROKEN ONE BY ONE, THE VEHICLE'S WARRANTY HAS EXPIRED AND JEEP WILL NOT TAKE RESPONSIBILITY FOR THIS DEFECT. DURING WARRANTY PERIOD ALL REGULATORS WERE REPLACED ONE BY ONE AND NOW MY PASSENGER FRONT WINDOW IS BROKEN AGAIN AND I CAN HEAR THE OTHER WINDOW…
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FOR THE FOURTH TIME THE POWER WINDOW REGULATORS ON MY 2007 JEEP LIBERTY HAVE BROKEN ONE BY ONE, THE VEHICLE'S WARRANTY HAS EXPIRED AND JEEP WILL NOT TAKE RESPONSIBILITY FOR THIS DEFECT. DURING WARRANTY PERIOD ALL REGULATORS WERE REPLACED ONE BY ONE AND NOW MY PASSENGER FRONT WINDOW IS BROKEN AGAIN AND I CAN HEAR THE OTHER WINDOWS THAT ARE ABOUT READY TO GIVE IN AGAIN. *TR
ELECTRIC WINDOWS DON'T WORK. ONE DAY IT WORKED THEY NEXT DAY IT DIDN'T. THERE WAS NO EVENT TO CAUSE THIS. I HAVE 2 WINDOWS THAT DO NOT WORK, PASSENGER SIDE FRONT WINDOW AND DRIVER SIDE REAR WINDOW. AFTER CHECKING ON LINE I DISCOVERED THAT THIS WAS A PROBLEM THAT IS OCCURRING WITH A LOT OF PEOPLE AND THAT CHRYSLER JEEP IS AWA…
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ELECTRIC WINDOWS DON'T WORK. ONE DAY IT WORKED THEY NEXT DAY IT DIDN'T. THERE WAS NO EVENT TO CAUSE THIS. I HAVE 2 WINDOWS THAT DO NOT WORK, PASSENGER SIDE FRONT WINDOW AND DRIVER SIDE REAR WINDOW. AFTER CHECKING ON LINE I DISCOVERED THAT THIS WAS A PROBLEM THAT IS OCCURRING WITH A LOT OF PEOPLE AND THAT CHRYSLER JEEP IS AWARE OF THE PROBLEMS. *TR
2007 JEEP LIBERTY TWO-WHEELED DRIVE. LEFT REAR ELECTRIC WINDOW HAD TO BE REPLACED WHEN WINDOW REGULATOR FAILED ON MAY 20, 2010, WITH ONLY 29,794 MILES ON THE CAR. WINDOW WENT DOWN INTO LEFT REAR DOOR, BEHIND DRIVER, AND BECAME TOTALLY INOPERABLE. DEALER-SHAVER AUTOMOTIVE GROUP IN THOUSAND OAKS, CA, CHANGED REGULATOR AND GLAS…
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2007 JEEP LIBERTY TWO-WHEELED DRIVE. LEFT REAR ELECTRIC WINDOW HAD TO BE REPLACED WHEN WINDOW REGULATOR FAILED ON MAY 20, 2010, WITH ONLY 29,794 MILES ON THE CAR. WINDOW WENT DOWN INTO LEFT REAR DOOR, BEHIND DRIVER, AND BECAME TOTALLY INOPERABLE. DEALER-SHAVER AUTOMOTIVE GROUP IN THOUSAND OAKS, CA, CHANGED REGULATOR AND GLASS AND CHARGED US AN EXORBITANT $482.60. DID NOT EVEN HONOR DISCOUNT COUPON FOR $50 OFF OF SERVICE. POINT IS, THAT THIS SEEMS TO BE A KNOWN DEFECT BASED ON THE AMOUNT OF COMPLAINTS, AND CHRYSLER SHOULD PAY FOR IT. IN ADDITION THE REPLACEMENT REGULATORS SHOULD BE DIFFERENT OR BE REDESIGNED TO BE MORE ROBUST, BECAUSE IT MAKES NO SENSE TO REPLACE WITH THE SAME REGULATORS THAT MIGHT EVENTUALLY FAIL AGAIN, AS SEEMS TO BE THE CASE WITH OTHER COMPLAINANTS WHO HAVE EXPERIENCED MULTIPLE FAILURES WITH THE SAME OR DIFFERENT WINDOWS. *TR
WE BOUGHT OUR 2007 JEEP LIBERTY LIMITED IN NOVEMBER 2007, IN THE FIRST 6 MONTHS WE TOOK IT TO THE DEALER TO HAVE THE WINDOWS FIXED 3 TIMES AS THEY KEPT FALLING OFF THE TRACKS. FIRST IT WAS THE PASSENGER FRONT WINDOW, SECOND WAS THE DRIVERS WINDOW, AND THE THIRD TIME WAS BOTH REAR WINDOWS. ON ALL 3 OCCASIONS WE TOOK THE VEHICLE I…
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WE BOUGHT OUR 2007 JEEP LIBERTY LIMITED IN NOVEMBER 2007, IN THE FIRST 6 MONTHS WE TOOK IT TO THE DEALER TO HAVE THE WINDOWS FIXED 3 TIMES AS THEY KEPT FALLING OFF THE TRACKS. FIRST IT WAS THE PASSENGER FRONT WINDOW, SECOND WAS THE DRIVERS WINDOW, AND THE THIRD TIME WAS BOTH REAR WINDOWS. ON ALL 3 OCCASIONS WE TOOK THE VEHICLE IN FOR SERVICING OF THE WINDOWS, THE WINDOW MOTORS WERE REPLACED AND THE TRACKS WERE EITHER CLEANED OR REPLACED. I NOTIFIED JEEP OF THE TROUBLES I WAS HAVING WITH THE WINDOWS REGARDLESS OF THE REPAIRS ALREADY DONE AND WAS ADVISED THAT THERE WAS NO RECALL ON SUCH ISSUES AS IT DID NOT IMPOSE A SAFETY THREAT. ON ONE SUCH INCIDENT WHEN ONE OF THE REAR PASSENGER WINDOWS FELL OFF IT'S TRACK, MY 3 MONTH OLD SON WAS SITTING IN HIS CAR SEAT NEXT TO THE WINDOW, NORMALLY THIS MAY NOT HAVE IMPOSED ANY SAFETY THREAT TO HIM EXCEPT THAT WE HAPPENED TO BE TRAVELING AT A TIME WHEN THERE WAS A HUGE EXTREMELY WINDY MONSOON STORM IN PROCESS...I BEG TO DIFFER THAT THIS DID NOT IMPOSE A POSSIBLY EXTREMELY DANGEROUS SAFETY SITUATION FOR MY 3 MONTH OLD BABY AS HE WAS PELTED BY HEAVY RAIN AND WIND UNTIL I COULD REACH A DESTINATION TO GET HIM TO SAFETY. JEEP NEEDS TO TAKE OWNERSHIP AND ACCOUNTABILITY FOR THEIR POOR WORKMANSHIP AND DESIGN OF THE WINDOW STRUCTURES IN JEEP LIBERTY AND ANY OTHER JEEP VEHICLES THAT HAVE THIS SAME ISSUE! *TR
I HAVE NOW HAD 3 OF MY WINDOWS FALL DOWN INTO THE DOORS RESULTING IN EXTREMELY COSTLY REPAIRS IN MY 2007 JEEP LIBERTY. UPON READING MANY OTHER COMPLAINTS I SEE CHRYSLER IS QUITE AWARE OF THIS PROBLEM. IT IS VERY SCARY WHEN DRIVING DOWN THE ROAD AND IT HAPPENS. I AM VERY THANKFUL THIS DID NOT CAUSE A SEVERE MISHAP, BUT THE POT…
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I HAVE NOW HAD 3 OF MY WINDOWS FALL DOWN INTO THE DOORS RESULTING IN EXTREMELY COSTLY REPAIRS IN MY 2007 JEEP LIBERTY. UPON READING MANY OTHER COMPLAINTS I SEE CHRYSLER IS QUITE AWARE OF THIS PROBLEM. IT IS VERY SCARY WHEN DRIVING DOWN THE ROAD AND IT HAPPENS. I AM VERY THANKFUL THIS DID NOT CAUSE A SEVERE MISHAP, BUT THE POTENTIAL IS THERE. *TR
2007 JEEP LIBERTY WINDOW JUST FALLS INTO THE DOOR FRAME. HAVE HAD 2 REGULATORS FIXED UNDER WARRANTY NOW A THIRD ONE JUST BROKE. VEHICLE ONLY HAS 31,000 MILES ON IT. THE DEALER ADVISED IT WOULD COST $520.00 TO REPAIR IT. APPARENTLY, THIS HAS BEEN AN ONGOING PROBLEM AND IT SHOULD BE RECALLED. *TR
MY WINDOW REGULATOR KEEPS BREAKING ALLOWING MY WINDOWS TO FALL INTO THE DOOR FRAME. I WILL BE DRIVING DOWN THE ROAD AND HEAR A LOAD NOISE AND LOOK AND SEE THAT ONE OF MY WINDOWS HAS FALLEN AGAIN. MY YOUNG SON LIKES TO STICK HIS HAND OUT THE WINDOW WHEN IT FALLS AND IT WORRIES ME THAT HIS HAND COULD HIT SOMETHING OUTSIDE THE VE…
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MY WINDOW REGULATOR KEEPS BREAKING ALLOWING MY WINDOWS TO FALL INTO THE DOOR FRAME. I WILL BE DRIVING DOWN THE ROAD AND HEAR A LOAD NOISE AND LOOK AND SEE THAT ONE OF MY WINDOWS HAS FALLEN AGAIN. MY YOUNG SON LIKES TO STICK HIS HAND OUT THE WINDOW WHEN IT FALLS AND IT WORRIES ME THAT HIS HAND COULD HIT SOMETHING OUTSIDE THE VEHICLE. THIS HAS HAPPENED TO MY CAR 3 TIMES AND THE DEALER TOLD ME THAT IT WASN'T A SAFETY ISSUE. I THINK WHEN I AM HAVING TO LOOK AROUND AND SEE WHERE NOISES ARE COMING FROM AND HAVING TO MONITOR MY SON NON STOP SO HE DOESN'T PUT HIS HAND OUT THE WINDOW, I AM DEFINITELY NOT FOCUSED ON MY DRIVING. THIS IS A FAIRLY NEW CAR, NO WARRANTY, BUT THE PROBLEM STARTED UNDER WARRANTY, AND CONTINUES. NOW THEY WANT ME TO PAY FOR SOMETHING THAT WAS WRONG FROM THE MANUFACTURER AND SOMETHING THE MANUFACTURER COULDN'T FIX WHILE IT WAS UNDER WARRANTY. *TR
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT ALL OF THE WINDOWS ON HER VEHICLE FAILED AT LEAST ONCE AT DIFFERENT TIMES. THE WINDOWS FELL INTO THE DOOR PANEL AND SHE WAS UNABLE TO RECOVER THEM. THE VEHICLE WAS TAKEN TO THE DEALER REGARDING EACH FAILURE AND THE DEALER REPLACED THE WINDOW REGULATOR. THE REAR DR…
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TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT ALL OF THE WINDOWS ON HER VEHICLE FAILED AT LEAST ONCE AT DIFFERENT TIMES. THE WINDOWS FELL INTO THE DOOR PANEL AND SHE WAS UNABLE TO RECOVER THEM. THE VEHICLE WAS TAKEN TO THE DEALER REGARDING EACH FAILURE AND THE DEALER REPLACED THE WINDOW REGULATOR. THE REAR DRIVERS SIDE WINDOW RECENTLY FAILED AND THE DEALER ADVISED HER TO REPLACE THE REAR WINDOW REGULATOR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 50,000.
Official recalls
618V278000 · Suspension:rear
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2004-2007 Jeep Liberty vehicles. The rear suspension lower control arms can fracture due to excessive corrosion, causing a loss of vehicle control.
Consequence & remedy
Consequence: A fractured control arm can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the rear lower control arms, free of charge. The recall began June 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U38. Note: This recall is an expansion of recall 12V-085. Vehicles included in that campaign are not included in this recall.
13V252000 · Fuel System, Gasoline:storage:tank Assembly; Structure
Jun 19, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
Additional source detail variants (2)
Structure
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
Fuel System, Gasoline:storage:tank Assembly
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
12V085000 · Suspension:rear
Mar 5, 2012
IN JUNE 2012, CHRYSLER EXPANDED THIS RECALL TO INCLUDE MODEL YEAR 2006 AND 2007 JEEP LIBERTY VEHICLES, REPRESENTING AN ADDITIONAL 137,176 VEHICLES. THIS RECALL NOW CONCERNS CERTAIN MY 2004-2007 JEEP LIBERTY VEHICLES. THE TOTAL NUMBER VEHICLES BEING RECALLED IS NOW 346,900. THESE VEHICLES WERE MANUFACTURED FROM JULY 3, 2003 THROUGH JUNE 29, 2007. THE RECALL ADDRESSES THOSE VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. SOME VEHICLES MAY BE EQUIPPED WITH REAR LOWER CONTROL ARMS THAT CAN EXPERIENCE A REAR SUSPENSION LOWER CONTROL ARM FRACTURE DUE TO EXCESSIVE CORROSION DUE TO APPLICATION OF ROAD SALTS DURING WINTER WEATHER CONDITIONS.
Consequence & remedy
Consequence: A FRACTURE OF THE REAR LOWER CONTROL ARM MAY RESULT IN A LOSS OF VEHICLE CONTROL AND MAY LEAD TO A VEHICLE CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE REAR LOWER CONTROL ARMS ON ALL AFFECTED VEHICLES ORIGINALLY SOLD IN, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 26, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
07V089000 · Electrical System
Mar 9, 2007
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH VALEO HEATING, VENTILATION AND AIR CONDITIONING (HVAC), THE BLOWER MOTOR MAY OVERHEAT.
Consequence & remedy
Consequence: THIS COULD CAUSE AN INTERIOR FIRE.
Remedy: DEALERS WILL REPLACE THE HVAC BLOWER MOTOR FREE OF CHARGE. THE RECALL BEGAN ON MAY 28, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
06V493000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Dec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
06V341000 · Power Train:automatic Transmission
Sep 7, 2006
ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE SOFTWARE PROGRAMMED INTO THE POWERTRAIN CONTROL MODULE CAN CAUSE A MOMENTARY LOCK UP OF THE DRIVE WHEELS IF THE VEHICLE IS TRAVELING OVER 40 MPH AND THE OPERATOR SHIFTS FROM DRIVE TO NEUTRAL AND BACK TO DRIVE.
Consequence & remedy
Consequence: IF THE DRIVE WHEELS LOCKED UP, LOSS OF VEHICLE CONTROL COULD OCCUR INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 2, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA12005 · Crash Related Fuel Tank Fires
Opened Jun 12, 2012 · Closed Nov 14, 2014
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings; Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly; Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
Additional source detail variants (4)
Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
Fuel System, Gasoline:storage
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
Fuel System, Gasoline:storage:tank Assembly
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
PE06056 · Interior Fire, Passenger Side Dash Area
Opened Nov 21, 2006 · Closed Mar 12, 2007
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:interior/under Dash; Visibility:defroster/defogger/hvac System:fan/motor
THIS INVESTIGATION WAS OPENED ON NOVEMBER 21, 2006 BASED ON TWO OWNER REPORTS AND ONE E-MAIL REPORT ALLEGING AN INTERIOR FIRE IN THE PASSENGER SIDE AREA OF THE DASH PANEL.DAIMLERCHRYSLER (DCC) HAS IDENTIFIED A DEFECT IN THE BLOWER MOTOR OF THE HVAC SYSTEM IN THE SUBJECT VEHICLES AND IN CERTAIN 2007 MODEL YEAR LIBERTY VEHICLES.THE DEFECT REPORT STATES, UNDER CERTAIN CONDITIONS THE HEATING, VENTILATION AND AIRCONDITIONING (HVAC) BLOWER MOTOR MAY OVERHEAT AND CAUSE AN INTERIOR FIRE.DCC WILL RECALL 149,065 VEHICLES TO REPLACE THE ORIGINAL HVAC BLOWER MOTOR WITH ONE OF A NEW DESIGN.THE VEHICLES INCLUDED IN THE RECALL ARE ALL 2006 MODEL YEAR AND 2007 MODEL YEAR JEEP LIBERTY VEHICLES BUILT FROM START OF PRODUCTION THROUGH AUGUST 15, 2006.SEE NHTSA RECALL NUMBER 07V089 FOR DETAILS.
Additional source detail variants (3)
Electrical System
THIS INVESTIGATION WAS OPENED ON NOVEMBER 21, 2006 BASED ON TWO OWNER REPORTS AND ONE E-MAIL REPORT ALLEGING AN INTERIOR FIRE IN THE PASSENGER SIDE AREA OF THE DASH PANEL.DAIMLERCHRYSLER (DCC) HAS IDENTIFIED A DEFECT IN THE BLOWER MOTOR OF THE HVAC SYSTEM IN THE SUBJECT VEHICLES AND IN CERTAIN 2007 MODEL YEAR LIBERTY VEHICLES.THE DEFECT REPORT STATES, UNDER CERTAIN CONDITIONS THE HEATING, VENTILATION AND AIRCONDITIONING (HVAC) BLOWER MOTOR MAY OVERHEAT AND CAUSE AN INTERIOR FIRE.DCC WILL RECALL 149,065 VEHICLES TO REPLACE THE ORIGINAL HVAC BLOWER MOTOR WITH ONE OF A NEW DESIGN.THE VEHICLES INCLUDED IN THE RECALL ARE ALL 2006 MODEL YEAR AND 2007 MODEL YEAR JEEP LIBERTY VEHICLES BUILT FROM START OF PRODUCTION THROUGH AUGUST 15, 2006.SEE NHTSA RECALL NUMBER 07V089 FOR DETAILS.
Electrical System:wiring:interior/under Dash
THIS INVESTIGATION WAS OPENED ON NOVEMBER 21, 2006 BASED ON TWO OWNER REPORTS AND ONE E-MAIL REPORT ALLEGING AN INTERIOR FIRE IN THE PASSENGER SIDE AREA OF THE DASH PANEL.DAIMLERCHRYSLER (DCC) HAS IDENTIFIED A DEFECT IN THE BLOWER MOTOR OF THE HVAC SYSTEM IN THE SUBJECT VEHICLES AND IN CERTAIN 2007 MODEL YEAR LIBERTY VEHICLES.THE DEFECT REPORT STATES, UNDER CERTAIN CONDITIONS THE HEATING, VENTILATION AND AIRCONDITIONING (HVAC) BLOWER MOTOR MAY OVERHEAT AND CAUSE AN INTERIOR FIRE.DCC WILL RECALL 149,065 VEHICLES TO REPLACE THE ORIGINAL HVAC BLOWER MOTOR WITH ONE OF A NEW DESIGN.THE VEHICLES INCLUDED IN THE RECALL ARE ALL 2006 MODEL YEAR AND 2007 MODEL YEAR JEEP LIBERTY VEHICLES BUILT FROM START OF PRODUCTION THROUGH AUGUST 15, 2006.SEE NHTSA RECALL NUMBER 07V089 FOR DETAILS.
Visibility:defroster/defogger/hvac System:fan/motor
THIS INVESTIGATION WAS OPENED ON NOVEMBER 21, 2006 BASED ON TWO OWNER REPORTS AND ONE E-MAIL REPORT ALLEGING AN INTERIOR FIRE IN THE PASSENGER SIDE AREA OF THE DASH PANEL.DAIMLERCHRYSLER (DCC) HAS IDENTIFIED A DEFECT IN THE BLOWER MOTOR OF THE HVAC SYSTEM IN THE SUBJECT VEHICLES AND IN CERTAIN 2007 MODEL YEAR LIBERTY VEHICLES.THE DEFECT REPORT STATES, UNDER CERTAIN CONDITIONS THE HEATING, VENTILATION AND AIRCONDITIONING (HVAC) BLOWER MOTOR MAY OVERHEAT AND CAUSE AN INTERIOR FIRE.DCC WILL RECALL 149,065 VEHICLES TO REPLACE THE ORIGINAL HVAC BLOWER MOTOR WITH ONE OF A NEW DESIGN.THE VEHICLES INCLUDED IN THE RECALL ARE ALL 2006 MODEL YEAR AND 2007 MODEL YEAR JEEP LIBERTY VEHICLES BUILT FROM START OF PRODUCTION THROUGH AUGUST 15, 2006.SEE NHTSA RECALL NUMBER 07V089 FOR DETAILS.