NHTSA ODI COMPLAINT UPDATE — #XXX 2024 Jeep Grand Wagoneer L | VIN: [XXX] Date of Update: April 15, 2026 Current Odometer: 94,896 miles This is a formal update to my previously filed NHTSA complaint (ODI #XXX) to document new evidence, continued defect progression, dealer misconduct, and retaliatory conduct by an authorized Ste…
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NHTSA ODI COMPLAINT UPDATE — #XXX 2024 Jeep Grand Wagoneer L | VIN: [XXX] Date of Update: April 15, 2026 Current Odometer: 94,896 miles This is a formal update to my previously filed NHTSA complaint (ODI #XXX) to document new evidence, continued defect progression, dealer misconduct, and retaliatory conduct by an authorized Stellantis dealer following my complaint filing. DEFECT ORIGIN — 325 MILES FROM PURCHASE Stelantis’s own connected vehicle service history app confirms the electrical system defect was present from near-delivery. The complete documented service history for electrical system inspections is as follows: • February 19, 2025 — 325 miles — West Herr CDJR Orchard Park, NY — Electrical system inspection • February 24, 2025 — 326 miles — West Herr CDJR Orchard Park, NY — Electrical system inspection • March 11, 2025 — 357 miles — West Herr CDJR Orchard Park, NY — Inspect electrical system, vehicle inspections • March 21, 2025 — 779 miles — West Herr CDJR Lockport, NY — Vehicle inspection, electrical system • April 1, 2025 — 3,297 miles — West Herr CDJR Lockport, NY — Electrical system, vehicle inspection • July 16, 2025 — 32,830 miles — Dave Warren CDJR Jamestown, NY — Electrical system • July 23, 2025 — 33,406 miles — Dave Warren CDJR Jamestown, NY — Electrical system x2 • October 14, 2025 — 55,702 miles — Dave Warren CDJR — Diagnostic system test This vehicle required electrical system inspection at 325 miles — within weeks of purchase. The root cause water intrusion defect has never been identified, sealed, or permanently repaired across more than a dozen dealer visits spanning 18 months. DEFECT PROGRESSION — SUMMARY • Water intrusion on left side of vehicle destroyed: LED driver module #68590086AD, wiring harness connector (NEVER REPLACED), original battery, Uconnect/TBM module, BCM • Vehicle died mid-route with medical passengers on board — March 23, 2026 • New headlight assembly installed April 3, 2026 — moisture visible INSIDE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOI
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