COMPONENT SPOTLIGHT

Jeep Grand Cherokee transmission problems

1,919 distinct owner reports with a transmission-specific component in this snapshot.

General power-train reports are not automatically counted as transmission problems. Related recalls and investigations must also name this component; they are not linked by narrative keyword alone.

524 crash reports13 fire reports289 injury reports

Reports by model year

Recall and investigation columns show each year’s full history. A report naming several years can appear in more than one row.

When problems were reported

Mileage at the reported incident

Limited mileage data: 343 of 1,919 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What owners actually said

1,919 reports
2007 model year · 49,800 miles · Nov 27, 2010
Electrical SystemEquipmentLatches/locks/linkages

AUTO TRANSMISSION GEAR SHIFT NOT SHIFTING INTO GEARS CORRECTLY; LOSS POWER AROUND CURVES; SOMETIMES ENGINE LIGHT COMES ON; SOMETIMES ALL GEAR INDICATORS COME ON DASH; FEELS AS THOUGH CAN'T ACCELERATE WHEN ENTERING ONTO HIGHWAY OR PASSING. NOTHING DONE YET. CALLED DEALER, ONLINE SEARCHES. VERY VERY MANY SAME-SIMILAR ONLIN…

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AUTO TRANSMISSION GEAR SHIFT NOT SHIFTING INTO GEARS CORRECTLY; LOSS POWER AROUND CURVES; SOMETIMES ENGINE LIGHT COMES ON; SOMETIMES ALL GEAR INDICATORS COME ON DASH; FEELS AS THOUGH CAN'T ACCELERATE WHEN ENTERING ONTO HIGHWAY OR PASSING. NOTHING DONE YET. CALLED DEALER, ONLINE SEARCHES. VERY VERY MANY SAME-SIMILAR ONLINE & VERY EXPENSIVE REPAIR $700+. APPEARS TO BE DEFECTIVE PART & SHOULD BE RECALL/DEALER REPLACE/REPAIR!! *TR

NHTSA ODI #10367936

2007 model year · 29,000 miles · Nov 18, 2010
Power Train

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BEGAN TO DECELERATE WITH THE ILLUMINATION OF THE TRANSMISSION WARNING INDICATOR. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF AND RESTARTED. THE VEHICLE RESUMED NORMALLY WITHOUT THE WARNING LIGH…

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TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BEGAN TO DECELERATE WITH THE ILLUMINATION OF THE TRANSMISSION WARNING INDICATOR. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF AND RESTARTED. THE VEHICLE RESUMED NORMALLY WITHOUT THE WARNING LIGHT ILLUMINATED. THE FAILURES OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE OCCASIONS AND THEY WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE GEAR SHIFTER MODULE WAS REPLACED. THE FAILURE RECURRED TWO TIMES AFTER THE REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

NHTSA ODI #10366685

2007 model year · 30,000 miles · Oct 27, 2010
Power Train

2007/ 30 000 MILES. SHIFTER MALFUNCTIONS INTERMITTENTLY AND CAUSES LOSS OF ACCELERATION BY GOING NEUTRAL OR STICKING IN 1ST GEAR UNEXPECTEDLY. TYPICALLY, ALL THE LETTERS ARE LIFT PRND SIMULTANEOUSLY AND CHECK ENGINE LIGHT COMES ON. STOPPING AND RESTARTING (ANNOYING AND DANGEROUS IN HIGHWAY DRIVING) SEEMS TO RESET THE SHIFTER. DE…

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2007/ 30 000 MILES. SHIFTER MALFUNCTIONS INTERMITTENTLY AND CAUSES LOSS OF ACCELERATION BY GOING NEUTRAL OR STICKING IN 1ST GEAR UNEXPECTEDLY. TYPICALLY, ALL THE LETTERS ARE LIFT PRND SIMULTANEOUSLY AND CHECK ENGINE LIGHT COMES ON. STOPPING AND RESTARTING (ANNOYING AND DANGEROUS IN HIGHWAY DRIVING) SEEMS TO RESET THE SHIFTER. DEALER SAYS ESM PART NO 52124138AD IS RESPONSIBLE FOR THE PROBLEM. I BELIEVE FOR SAFETY REASONS, THERE SHOULD BE A RECALL ON THIS PART BEFORE SOMEBODY GETS KILLED AS A SITTING DUCK IN THE MIDDLE OF THE HIGHWAY. *TR

NHTSA ODI #10362570

2007 model year · 31,000 miles · Oct 7, 2010
Power Train

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE SUDDENLY LOST THE ABILITY TO ACCELERATE AFTER THE SHIFT INDICATOR LIGHT ILLUMINATED. THE CONTACT STOPPED THE VEHICLE AND RESTARTED. SHE WAS ABLE TO ACCELERATE FOR A FEW SECONDS BEFORE SHE LOST THE ABILITY TO ACCELERATE AGAIN AND THE CHECK ENGINE LIGHT I…

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TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE SUDDENLY LOST THE ABILITY TO ACCELERATE AFTER THE SHIFT INDICATOR LIGHT ILLUMINATED. THE CONTACT STOPPED THE VEHICLE AND RESTARTED. SHE WAS ABLE TO ACCELERATE FOR A FEW SECONDS BEFORE SHE LOST THE ABILITY TO ACCELERATE AGAIN AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ELECTRONIC SHIFT MODULE WAS REPLACED AT THAT TIME. THE CONTACT STATED THAT IN OCTOBER 2010, THE FAILURE OCCURRED AGAIN. THE ELECTRONIC SHIFT MODULE WAS BEING REPLACED AGAIN. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED TO PAY FOR THE COST OF THE PART. THE CURRENT MILEAGE WAS APPROXIMATELY 53,200. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000.

NHTSA ODI #10359553

2005 model year · 26,039 miles · Sep 29, 2010
Power Train

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE LAREDO (N/A). THE CONTACT STATED THAT THE METAL PIECE THAT COVERED THE GEAR SHIFT BOX BROKE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE COLUMN SHIFT ASSEMBLY BOX NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE…

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TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE LAREDO (N/A). THE CONTACT STATED THAT THE METAL PIECE THAT COVERED THE GEAR SHIFT BOX BROKE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE COLUMN SHIFT ASSEMBLY BOX NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THERE WERE NO RELATED RECALLS AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 26,039.

NHTSA ODI #10358320

2006 model year · 77,500 miles · Sep 5, 2010
Power Train

TRANSMISSION FAILS AT HIGHWAY SPEEDS. DASHBOARD SAYS ITS IN DRIVE BUT WHEN YOU REV THE ENGINE ITS IN NEUTRAL. I HAD TO COAST OFF THE HIGHWAY AND RESTART THE ENGINE. IT WORKED FINE, BUT ISN'T IT DANGEROUS LOSING POWER IN THE MIDDLE OF THE HIGHWAY WITH TRACTOR TRAILERS COMING AT YOU AT FULL SPEED FROM BEHIND? THIS ISN'T THE FIRST …

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TRANSMISSION FAILS AT HIGHWAY SPEEDS. DASHBOARD SAYS ITS IN DRIVE BUT WHEN YOU REV THE ENGINE ITS IN NEUTRAL. I HAD TO COAST OFF THE HIGHWAY AND RESTART THE ENGINE. IT WORKED FINE, BUT ISN'T IT DANGEROUS LOSING POWER IN THE MIDDLE OF THE HIGHWAY WITH TRACTOR TRAILERS COMING AT YOU AT FULL SPEED FROM BEHIND? THIS ISN'T THE FIRST TIME IT HAS HAPPENED. IT HAPPENED MANY TIMES BEFORE. *TR

NHTSA ODI #10353946

2007 model year · 27,000 miles · Aug 27, 2010
Power Train

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED AS HE STARTED THE VEHICLE, HE NOTICED FLUIDS LEAKING FROM THE TRANSMISSION. THE DEALER REPLACED THE PLUGGED ADAPTER GUIDE BUSHING TO CORRECT THE FAILURE. AT 29,500 MILES, THE CONTACT WAS DRIVING 20 MPH AND ATTEMPTING A RIGHT TURN WHEN THE TRANSMISSION SLI…

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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED AS HE STARTED THE VEHICLE, HE NOTICED FLUIDS LEAKING FROM THE TRANSMISSION. THE DEALER REPLACED THE PLUGGED ADAPTER GUIDE BUSHING TO CORRECT THE FAILURE. AT 29,500 MILES, THE CONTACT WAS DRIVING 20 MPH AND ATTEMPTING A RIGHT TURN WHEN THE TRANSMISSION SLIPPED AND THE VEHICLE WOULD NOT ACCELERATE OVER 10 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONSOLE SHIFT WAS REPAIRED. AT 34,500 MILES, THE FAILURE RECURRED AND THE VEHICLE WOULD NOT ACCELERATE OVER 30 MPH. ALL FOUR TRANSMISSION GEAR SELECTOR WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS DRIVABLE YET THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE DEALER ADVISED THAT THE SOFTWARE WOULD NEED AN UPDATE TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 34,600. UPDATED 11/16/10*BF THE CONSUMER STATED THE VEHICLE IS STILL NOT SHIFTING PROPERLY AND STAYS IN FIRST GEAR TOO LONG. UPDATED 11/16/10*JB

NHTSA ODI #10352266

2006 model year · 85,000 miles · Aug 11, 2010
Power Train

WHEN DRIVING MY 2006 JEEP GRAND CHEROKEE LAREDO THE LIGHTS AROUND THE PND21 WILL CIRCLE ALL OF THE GEARS AND EITHER GO INTO NEUTRAL OR 1ST GEAR ON ITS OWN WHILE YOU ARE DRIVING IT, IT HAPPENS AT LEAST 2-3 TIMES A WEEK. IT IS VERY DANGEROUS WHEN YOU ARE DRIVING DOWN THE ROAD - HAVE TAKEN TO DEALER SAID IT NEEDS ELECTRONIC SHIFT…

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WHEN DRIVING MY 2006 JEEP GRAND CHEROKEE LAREDO THE LIGHTS AROUND THE PND21 WILL CIRCLE ALL OF THE GEARS AND EITHER GO INTO NEUTRAL OR 1ST GEAR ON ITS OWN WHILE YOU ARE DRIVING IT, IT HAPPENS AT LEAST 2-3 TIMES A WEEK. IT IS VERY DANGEROUS WHEN YOU ARE DRIVING DOWN THE ROAD - HAVE TAKEN TO DEALER SAID IT NEEDS ELECTRONIC SHIFT MODULE AT A COST OF $750. CALLED CUSTOMER SERVICE JEEP THEY SAID THEY COULDN'T HELP WITH THE COST OF REPAIR. I HAVE LOOKED INTO THIS PROBLEM AND IT SEEMS THAT THERE A LOT OF THESE SAME 2006 JEEPS WITH THE SAME PROBLEM. THEY SAID MY JEEP HAS TO MANY MILES 85,000 - BUT IT SEEMS LIKE IT HAPPENS TO CALL JEEPS NO MATER WHAT THE MILEAGE - I THINK THIS IS A DEFECTIVE PART AND THEY SHOULD MAKE IT RIGHT - NOW MATTER HOW MANY MILES. THIS IS A VERY DANGEROUS PROBLEM. I HAVE ALMOST BEEN IN 3 ACCIDENTS DUE TO THIS PROBLEM. *TR

NHTSA ODI #10348729

2007 model year · 69,290 miles · Jul 29, 2010
Power Train

OWN A 2007 JEEP GRAND CHEROKEE 4X4, BOUGHT 4 MTHS AGO, I CAN BE DRIVING IT DOWN A ROAD AND ALL THE SUDDEN IT LOSES POWER LIKE AN ACCELERATION PROBLEM, THEN IT WILL SUDDENLY JUST TAKE OFF VERY QUICKLY, THE TRANSMISSION KEEPS SLIPPING, I CAN BE ON THE INTERSTATE GOING 65, TAKE MY FOOT OFF THE GAS TO SLOW DOWN SOME AND HEAR A HARSH…

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OWN A 2007 JEEP GRAND CHEROKEE 4X4, BOUGHT 4 MTHS AGO, I CAN BE DRIVING IT DOWN A ROAD AND ALL THE SUDDEN IT LOSES POWER LIKE AN ACCELERATION PROBLEM, THEN IT WILL SUDDENLY JUST TAKE OFF VERY QUICKLY, THE TRANSMISSION KEEPS SLIPPING, I CAN BE ON THE INTERSTATE GOING 65, TAKE MY FOOT OFF THE GAS TO SLOW DOWN SOME AND HEAR A HARSH SHIFTING PROBLEM. I HAVE TAKEN IT TO THE DEALERSHIP 3 DIFFERENT TIMES, EACH TIME THEY TELL ME THERE IS NO PROBLEM WITH THE CAR, I AGREE WITH THE OTHER COMPLAINTS ON THESE ISSUES WHICH I HAVE HAD THEM ALL IN 4 MTHS. WINDOWS GET STUCK AND WON'T ROLL UP AND DOWN, CAR HAS NOT STARTED 3 TIMES AND HAD TO PUT IN A NEW STARTER, CRAZY DANGEROUS ACCELERATION, SHIFTING ISSUES WITH THE TRANSMISSION!!!!!!!! I HAVE OWNED A 1995 JEEP CHEROKEE SINCE 2003 AND NO PROBLEMS, GOT THIS ONE AND PROBLEM AFTER PROBLEM. THIS ACCELERATION/ SHIFTING ISSUE IS GOING TO KILL SOMEONE IF THIS CAR ISN'T RECALLED FOR THIS PROBLEM!!!!! *TR

NHTSA ODI #10346026

2004 model year · 85,000 miles · Jul 13, 2010
Power TrainCrashInjury

MY JEEP WAS PARKED FACING DOWN A HILL IN A PARKING LOT. I WENT TO GET INTO IT, STARTED IT AND THEN EXITED THE VEHICLE AS IT WAS HOT AND I WAS LETTING THE AC GET GOING. AS I EXITED THE VEHICLE IT STARTED TO ROLL DOWN THE HILL AND PROCEEDED TO HIT 2 PARKED CARS , JUMP A CURB THROWING MY SISTER IN LAW OUT AS SHE WAS NOT ALL THE WAY…

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MY JEEP WAS PARKED FACING DOWN A HILL IN A PARKING LOT. I WENT TO GET INTO IT, STARTED IT AND THEN EXITED THE VEHICLE AS IT WAS HOT AND I WAS LETTING THE AC GET GOING. AS I EXITED THE VEHICLE IT STARTED TO ROLL DOWN THE HILL AND PROCEEDED TO HIT 2 PARKED CARS , JUMP A CURB THROWING MY SISTER IN LAW OUT AS SHE WAS NOT ALL THE WAY IN THEN CONTINUED DOWN THE HILL UNTIL IT HIT A TREE AND STOPPED. I NEVER TOOK IT OUT OF PARK AND WHEN WE GOT TO IT THE GEAR SHIFT WAS IN NEUTRAL. MY SISTER SUFFERED A BROKEN CLAVICLE, TORN LIGAMENTS IN HER KNEE, SEVERELY BRUISED RIBS AND PELVIS AND MY JEEP IS TOTALED. APPARENTLY THIS IS NOT A NEW PROBLEM AS I HAVE BEEN DOING MY RESEARCH. WHEN WILL THIS BE STOPPED AND HOW MANY MORE PEOPLE HAVE TO DIE OR BE INJURED? *TR

NHTSA ODI #10342996

Related Official recalls

4

18V280000 · Power Train:automatic Transmission

May 1, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Consequence & remedy

Consequence: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

16V240000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Apr 25, 2016

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

Consequence & remedy

Consequence: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

05V396000 · Power Train:automatic Transmission

Sep 14, 2005

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.

Consequence & remedy

Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.

Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

02V053000 · Power Train:automatic Transmission:lever And Linkage:floor Shift

Feb 15, 2002

ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.

Consequence & remedy

Consequence: INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

Related NHTSA investigations

2

EA16002 · Vehicle Rollaway, Engine On

Opened Feb 3, 2016 · Closed Jun 24, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Additional source detail variants (2)

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

PE15030 · Powered Vehicle Rollaway

Opened Aug 20, 2015 · Closed Feb 5, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Additional source detail variants (2)

Power Train:automatic Transmission

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.