COMPONENT SPOTLIGHT

Jeep Grand Cherokee transmission problems

1,919 distinct owner reports with a transmission-specific component in this snapshot.

General power-train reports are not automatically counted as transmission problems. Related recalls and investigations must also name this component; they are not linked by narrative keyword alone.

524 crash reports13 fire reports289 injury reports

Reports by model year

Recall and investigation columns show each year’s full history. A report naming several years can appear in more than one row.

When problems were reported

Mileage at the reported incident

Limited mileage data: 343 of 1,919 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What owners actually said

1,919 reports
1996 model year · Mileage unknown · Jul 17, 2001
Power TrainCrashInjury

VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED, SUDDENLY VEHICLE WENT BACKWARD, CONSUMER OPENED DRIVERS DOOR AND KNOCKED CONSUMER DOWN AS SHE TRIED TO JUMP INTO VEHICLE TO STOP IT, VEHICLE CAME TO A STOP WHEN IT HIT A ROCK FENCE, CONSUMER WAS BRUISED, AND HIT HER HEAD ON DRIVERS DOOR. DAMAGE TO VEHICLE $ 30…

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VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED, SUDDENLY VEHICLE WENT BACKWARD, CONSUMER OPENED DRIVERS DOOR AND KNOCKED CONSUMER DOWN AS SHE TRIED TO JUMP INTO VEHICLE TO STOP IT, VEHICLE CAME TO A STOP WHEN IT HIT A ROCK FENCE, CONSUMER WAS BRUISED, AND HIT HER HEAD ON DRIVERS DOOR. DAMAGE TO VEHICLE $ 3000.00. *AK *SLC

NHTSA ODI #893025

1997 model year · Mileage unknown · Jul 17, 2001
Power Train

WHEN SHIFTED THE TRANSMISSION HAS A 5 SEC LAG TIME TO SHIFTING. IF THE JEEP HAS BEEN PARKED FOR MORE THAN 2 DAYS THE TIME IS MORE THAN 20SEC. TRANSMISSION HAS ALSO BEEN IN "D" BUT ACTUALLY IT WAS IN "2".*AK

NHTSA ODI #748612

2001 model year · Mileage unknown · Jul 16, 2001
Power TrainCrash

VEHICLE WAS IDLING IN PARK WHEN IT JUMPED FROM PARK INTO REVERSE, RESULTING IN A COLLISION. DEALER HAS INSPECTED VEHICLE, AND INSTALLED A SAFETY LOCK ON GEAR SHIFTER. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

NHTSA ODI #892817

2001 model year · Mileage unknown · Jul 16, 2001
EquipmentPower Train

TRANSMISSION PROBLEM/ THE TRANSMISSION BANGS, AND I DO MEAN BANGS INTO GEAR. CHRYSLER SAID THIS IS NORMAL FOR AN ELECTRONIC TRANSMISSION. THIS DOES NOT HAPPEN ALL THE TIME, BUT IT DOES OCCUR AT ANY SPEED AND IN ANY GEAR EXCEPT 1ST. CHRYSLER DISTRICT REP SAID THIS IS THE ELECTRONIC TRANSMISSION SEARCHING FOR THE NEXT GEAR, HE C…

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TRANSMISSION PROBLEM/ THE TRANSMISSION BANGS, AND I DO MEAN BANGS INTO GEAR. CHRYSLER SAID THIS IS NORMAL FOR AN ELECTRONIC TRANSMISSION. THIS DOES NOT HAPPEN ALL THE TIME, BUT IT DOES OCCUR AT ANY SPEED AND IN ANY GEAR EXCEPT 1ST. CHRYSLER DISTRICT REP SAID THIS IS THE ELECTRONIC TRANSMISSION SEARCHING FOR THE NEXT GEAR, HE CALLED IT A BURP. I HAVE FELT WHAT HE IS TALKING ABOUT, I HAVE DRIVEN MANY OTHER VEHICLES WITH ELECTRONIC TRANSMISSIONS, BUT WHAT I AM SAYING IS THIS SUV ACTUALLY BANGS OR KLUNKS INTO GEAR SOMETIMES, ESPECIALLY WHEN I FIRST DRIVE IT FOR THE DAY, IT WILL SLAM, NOT BURP,INTO SECOND GEAR . ALSO IT SEEMS TO OCCUR MORE OFTEN WHEN GOING INTO 4TH GEAR, WHEN MY SPEED IS IN THE 45 TO 50 MILES PER HOUR RANGE. THIS SUV HAS SLAMMED INTO GEAR WHILE UP SHIFTING AND DOWN SHIFTING. THERE IS NO WAY THIS SLAMMING / BANGING / KLUNKING INTO GEAR CAN BE CONSIDERED NORMAL. A/C PROBLEM - THE VEHICLE HAS A MISS IN IT WHEN A/C IS ON. MOST NOTICABLE WHEN ON THE HIGHWAY, OCCURS ABOUT EVERY 10 SECONDS. IT FEELS LIKE THE VEHICLE HAS JUST GONE OVER A BUMP IN THE ROAD. I WAS TOLD THIS IS ALSO NORMAL . THIS IS THE A/C SYSTEM CYCLING. I HAVE DRIVEN WELL OVER A HUNDRED VEHICLES OR MORE, ALL OF THEM AUTOMATICS, ALL OF THEM HAD A/C , NO OTHER CAR ,TRUCK OR SUV I HAVE EVER DRIVEN HAS HAD A MISS OR LURCH EVERY 10 SECONDS WHEN THE A/C IS ON OR SLAMS INTO GEAR. CHRYSLER SAYS THIS IS COMPLETELY NORMAL, I HAVE GONE AND TEST DRIVEN 3 OTHER GRAND CHEROKEE LIMITEDS, I DID NOT NOTICE THESE PROBLEMS WITH THOSE VEHICLES.*AK

NHTSA ODI #748547

1999 model year · Mileage unknown · Jul 16, 2001
Power Train

THE CAR WAS LEFT RUNNING WHILE IN PARK. THE VEHICLE EVIDENTLY SHIFTED INTO REVERSE IT THEN ROLLED DOWN AN EMBANKMENT AND HIT A MAIL BOX POST BEFORE SOMEONE WAS ABLE TO GET INTO THE VEHICLE TO GET IST STOPED. THE ONLY DAMAGE TO THE VEHICLE WAS THE LEFT FRONT DOOR HINGE WAS SPRUNG RESULTING IN THE DOOR NOT CLOSING PROPERLY. I H…

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THE CAR WAS LEFT RUNNING WHILE IN PARK. THE VEHICLE EVIDENTLY SHIFTED INTO REVERSE IT THEN ROLLED DOWN AN EMBANKMENT AND HIT A MAIL BOX POST BEFORE SOMEONE WAS ABLE TO GET INTO THE VEHICLE TO GET IST STOPED. THE ONLY DAMAGE TO THE VEHICLE WAS THE LEFT FRONT DOOR HINGE WAS SPRUNG RESULTING IN THE DOOR NOT CLOSING PROPERLY. I HAVE CONTACTED CHRYSLER AND THEY SENT SOMEONE TO INVESTIGATE. THE REPLY I RECEIVED BACK WAS THAT THERE WAS NO PROBLEM AND THEY WOULD NOT BE RESPONSIBLE FOR ANY DAMAGES TO THE VEHICLE.*AK

NHTSA ODI #748551

1998 model year · Mileage unknown · Jul 16, 2001
Power Train

WHILE DRIVING AND WHEN GOING AROUND A LEFT HAND CURVE VEHICLE JUMPS FROM DRIVE TO NEUTRAL. CONTACTED DEALER. PLEASE ADD VIN. *AK

NHTSA ODI #892866

1994 model year · Mileage unknown · Jul 16, 2001
Power TrainCrash

AFTER PARKING VEHICLE TRANSMISSION SLIPPED, CAUSING THE VEHICLE TO ROLL BACK INTO TRAFFIC WAY. SHIFT GEAR INDICATED THAT VEHICLE WAS IN PARK.*AK

NHTSA ODI #892928

2000 model year · Mileage unknown · Jul 16, 2001
Power TrainCrash

VEHICLE WAS PARKED ON INCLINE OF DRIVEWAY. CONSUMER STARTED IT UP, GOT OUT WHILE WARMNG UP. WHEN GETTING BACK IN VEHICLE, IT ROLLED DOWN HILL INTO GARAGE DOOR. DEALER COULDN'T FIND AN EXPLANATION.*AK THE KEY WOUL NOT COME OUT OF THE IGNITION ALTHOUGH THE VEHICLE WAS IN PARK, ROADSIDE ASSISTANCE PUT THE LEVER IN PARK AGAIN AN…

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VEHICLE WAS PARKED ON INCLINE OF DRIVEWAY. CONSUMER STARTED IT UP, GOT OUT WHILE WARMNG UP. WHEN GETTING BACK IN VEHICLE, IT ROLLED DOWN HILL INTO GARAGE DOOR. DEALER COULDN'T FIND AN EXPLANATION.*AK THE KEY WOUL NOT COME OUT OF THE IGNITION ALTHOUGH THE VEHICLE WAS IN PARK, ROADSIDE ASSISTANCE PUT THE LEVER IN PARK AGAIN AND THE KEY COULD BE REMOVED. NLM

NHTSA ODI #892910

2000 model year · Mileage unknown · Jul 16, 2001
Power TrainCrash

CONSUMER PUT VEHICLE IN PARK WHILE STILL RUNNING, CONSUMER WENT INTO HOUSE FOR ABOUT 2 MINUTES/ VEHICLE JUMPED INTO REVERSE/ STARTED TO ROLL BACKWARDS, AND HIT AN OAK TREE. DRIVERS SIDE DOOR CAME OFF. CONSUMER HAS CONTACTED DEALER. *AK *SLC

NHTSA ODI #892892

1995 model year · Mileage unknown · Jul 16, 2001
Power Train

AFTER CONSUMER BACKED OUT OF THE DRIVEWAY AND GOT OUT TO DROP OFF SOME MAIL; THE VEHICLE WAS LEFT ON AND THEN THE VEHICLE WENT INTO REVERSE AND WAS GOING BACKWARDS UNTIL IT RAN INTO A PILE OF DIRT. HAS NOT CONTACTED DEALER. *SLC

NHTSA ODI #892929

Related Official recalls

4

18V280000 · Power Train:automatic Transmission

May 1, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Consequence & remedy

Consequence: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

16V240000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Apr 25, 2016

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

Consequence & remedy

Consequence: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

05V396000 · Power Train:automatic Transmission

Sep 14, 2005

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.

Consequence & remedy

Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.

Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

02V053000 · Power Train:automatic Transmission:lever And Linkage:floor Shift

Feb 15, 2002

ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.

Consequence & remedy

Consequence: INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

Related NHTSA investigations

2

EA16002 · Vehicle Rollaway, Engine On

Opened Feb 3, 2016 · Closed Jun 24, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Additional source detail variants (2)

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

PE15030 · Powered Vehicle Rollaway

Opened Aug 20, 2015 · Closed Feb 5, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Additional source detail variants (2)

Power Train:automatic Transmission

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.