COMPONENT SPOTLIGHT

Jeep Grand Cherokee transmission problems

1,919 distinct owner reports with a transmission-specific component in this snapshot.

General power-train reports are not automatically counted as transmission problems. Related recalls and investigations must also name this component; they are not linked by narrative keyword alone.

524 crash reports13 fire reports289 injury reports

Reports by model year

Recall and investigation columns show each year’s full history. A report naming several years can appear in more than one row.

When problems were reported

Mileage at the reported incident

Limited mileage data: 343 of 1,919 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What owners actually said

1,919 reports
1998 model year · Mileage unknown · Aug 1, 2001
Power Train

VEHICLE WAS LEFT IN PARK WITH ENGINE ON. I HAD GOTTEN OUT OF THE VEHICLE THE DRIVER'S DOOR OPEN WHILE I WALKED OVER AND GAVE THE POSTMAN MAIL. WHEN I TURNED AROUND TO RETURN TO MY VEHICLE IT WAS ROLLING IN REVERSE (FLAT PARKING LOT). I PURSUED THE VEHICLE, WAS UNABLE TO GET INTO IT BEFORE IT HIT AN EXPLORER WHICH DAMAGED MY D…

Read full complaint

VEHICLE WAS LEFT IN PARK WITH ENGINE ON. I HAD GOTTEN OUT OF THE VEHICLE THE DRIVER'S DOOR OPEN WHILE I WALKED OVER AND GAVE THE POSTMAN MAIL. WHEN I TURNED AROUND TO RETURN TO MY VEHICLE IT WAS ROLLING IN REVERSE (FLAT PARKING LOT). I PURSUED THE VEHICLE, WAS UNABLE TO GET INTO IT BEFORE IT HIT AN EXPLORER WHICH DAMAGED MY DRIVER'S DOOR AND THEN HIT A SUBURBAN.*AK

NHTSA ODI #749604

1994 model year · Mileage unknown · Aug 1, 2001
Power Train

THE VEHICLE WAS IN PARK WHEN THE CONSUMER EXITED THE VEHICLE TO RETRIEVE SOMETING, THE VEHICLE SUDDENLY TOOK OFF IN REVERSE WITH THE DRIVERS DOOR OPEN, THE DOOR JAMMED AGAINST THE CONSUMER FENCE RESULTING IN DAMAGE TO THE VEHICLE THE CONSUMER READ THAT AGENCY WAS INVESTIGATING1995-1999 JEEPS WHICH EXPERIENCED INADVERTENT ROLLAWA…

Read full complaint

THE VEHICLE WAS IN PARK WHEN THE CONSUMER EXITED THE VEHICLE TO RETRIEVE SOMETING, THE VEHICLE SUDDENLY TOOK OFF IN REVERSE WITH THE DRIVERS DOOR OPEN, THE DOOR JAMMED AGAINST THE CONSUMER FENCE RESULTING IN DAMAGE TO THE VEHICLE THE CONSUMER READ THAT AGENCY WAS INVESTIGATING1995-1999 JEEPS WHICH EXPERIENCED INADVERTENT ROLLAWAY IN REVERSE, THE CONSUMER BELIEVES 1994 JEEP EXPERIENCED THE SAME PROBLEM. NLM

NHTSA ODI #562342

1995 model year · Mileage unknown · Jul 29, 2001
Power TrainCrash

I HAVE PROVIDED THE DETAILS, DUE TO A NEWS ARTICLE THAT I HAVE JUST READ, THAT THE NHTSA IS INVESTIGATING A POSSIBLE DEFECT WITH THE 1995 MODEL OF THE JEEP GRAND CHEROKEE INADVERTENTLY GOING INTO REVERSE. ON THE MORNING OF 12/20/1994 @ 5.30 AM IT WAS VERY COLD, AND I DROVE MY JEEP OUT OF THE GARAGE, PUT IT INTO PARK, AND GOT OUT…

Read full complaint

I HAVE PROVIDED THE DETAILS, DUE TO A NEWS ARTICLE THAT I HAVE JUST READ, THAT THE NHTSA IS INVESTIGATING A POSSIBLE DEFECT WITH THE 1995 MODEL OF THE JEEP GRAND CHEROKEE INADVERTENTLY GOING INTO REVERSE. ON THE MORNING OF 12/20/1994 @ 5.30 AM IT WAS VERY COLD, AND I DROVE MY JEEP OUT OF THE GARAGE, PUT IT INTO PARK, AND GOT OUT OF MY JEEP TO CLOSE THE GARAGE DOORS, LEAVING MY DRIVERS DOOR OPEN, AND AFTER ABOUT A MINUTE I HEARD THE JEEP'S ENGINE TONE CHANGE, LOOKED UP TO SEE THE JEEP REVERSING BACK, I JUST MANAGED TO GET OUT OF THE WAY, AND THE JEEP CAME BACK INTO THE GARAGE, REMOVING THE OPEN DRIVERS DOOR. I REACHED IN AS IT WAS MOVING AND TURNED THE IGNITION OFF. I KNEW THE VEHICLE HAD A PROBLEM, AND IT WAS LOOKED AT BY BOTH THE DEALER AND THE MANUFACTURER, WHO REFUSED TO REPAIR UNDER WARRANTY. ALTHOUGH TODAY I NO LONGER OWN THE VEHICLE, THE DEALER HAS ALL THE COMPLAINT DETAILS. ABOUT 1 YEAR LATER, THE SAME PROBLEM HAPPENED AGAIN IN A CAR PARK WITH THE SAME VEHICLE. MY WIFE AND I PULLED INTO A CAR PARKING BAY, PUT THE VEHICLE INTO PARK, LEFT THE ENGINE RUNNING WHILEST WE SAT IN THE CAR AND TALKED, SUDDENLY AFTER ABOUT 30 SECS THE JEEP STARTED TO MOVE BACK. AGAIN I QUICKLY TURNED THE IGNITION OFF. AGAIN I COMPLAINED TO THE DEALER, WHO REMEMBERED THE SAME PROBLEM EARLIER, BUT STATED THAT JEEP HAD NOT ISSUED ANY RECALL IF THERE WAS AN PROBLEM, SO ONCE AGAIN THEY JUST PAST IT OFF AS MISOPERATION ON MY PART. I WOULD BE EXTREMELY PLEASED TO SUPPORT THE NHTSA WITH ANY FURTHER HELP/INFO, DUE TO MY EXPERIENCE, I KNOW A REAL DEFECT EXISTS WITH THIS MODEL/YEAR OF JEEP.*AK

NHTSA ODI #749394

1996 model year · Mileage unknown · Jul 26, 2001
Power TrainCrash

I WAS DRIVING DOWN THE ROAD AND HAD TO STOP TO REMOVE SOMETHING THAT WAS IN THE ROAD. I PLACED THE JEEP IN PARK AND LEFT MY VEHICLE. AFTER I LEFT THE VEHICLE, IT STARTED ROLLING BACKWARDS AND STRUCK THE CAR BEHIND ME. I THOUGHT AT THE TIME THAT THE TRANSMISSION HAD SLIPPED FROM PARK TO REVERSE BUT I DID NOT HAVE IT CHECKED OU…

Read full complaint

I WAS DRIVING DOWN THE ROAD AND HAD TO STOP TO REMOVE SOMETHING THAT WAS IN THE ROAD. I PLACED THE JEEP IN PARK AND LEFT MY VEHICLE. AFTER I LEFT THE VEHICLE, IT STARTED ROLLING BACKWARDS AND STRUCK THE CAR BEHIND ME. I THOUGHT AT THE TIME THAT THE TRANSMISSION HAD SLIPPED FROM PARK TO REVERSE BUT I DID NOT HAVE IT CHECKED OUT SINCE IT ONLY HAPPENED ONCE. NOW I AM READING THAT THERE IS AN INVESTIGATION INTO THE EXACT PROBLEM WITH THE JEEP.*AK

NHTSA ODI #749233

2001 model year · Mileage unknown · Jul 24, 2001
Power TrainCrash

WAS TOWING A BOAT TRAILER. STOPPED THE VEHICLE AND PUT IN PARK. EXITED JEEP AND IT JUMPED FROM PARK TO REVERSE. VEHICLE BACKED DOWN STREET WITH BOAT ATTACHED. I CHASED AND TRIED TO JUMP IN, FELL, SCRAPING KNEE. FORTUNATELY THE TRAILER JACKNIFED AT THAT TIME JUST BEFORE THE CAR WOULD HAVE RUN OVER ME. MY BELIEF IS THAT THE FLEXIB…

Read full complaint

WAS TOWING A BOAT TRAILER. STOPPED THE VEHICLE AND PUT IN PARK. EXITED JEEP AND IT JUMPED FROM PARK TO REVERSE. VEHICLE BACKED DOWN STREET WITH BOAT ATTACHED. I CHASED AND TRIED TO JUMP IN, FELL, SCRAPING KNEE. FORTUNATELY THE TRAILER JACKNIFED AT THAT TIME JUST BEFORE THE CAR WOULD HAVE RUN OVER ME. MY BELIEF IS THAT THE FLEXIBLE PLASTIC COVER OVER THE BUTTON ONT HE SHIFT LEVER BECAME WEDGED IN THE BUTTON PREVENTING THE BUTTON FROM RELEASING AND ENABLING THE LEVER TO JUMP FROM PARK TO REVERSE.*AK

NHTSA ODI #749062

1999 model year · Mileage unknown · Jul 24, 2001
Power Train

KEY COULD NOT BE TAKEN OUT OF IGNITION BECAUSE OF SHIFTER NOT LOCKING IN THE PARK POSITION. SHIFTER WOULD MOVE FORM PARK TO REVERSE AND DRIVE WITHOUT DEPRESSING THE BUTTON ON THE SHIFTER. USUALLY, THIS HAS TO BE HELD IN TO SHIFT IN AND OUT OF GEARS. BUT NOW IT WILL SHIFT GEARS IF IT IS EVEN BUMPED.

NHTSA ODI #9003678

1998 model year · Mileage unknown · Jul 24, 2001
Power TrainCrashInjury

JEEP WAS AT IDLE IN PARK, UNOCCUPIED, THEN SLIPPED INTO REVERSE AND RAN BACKWARDS, KNOCKING OWNER DOWN AS THEY ATTEMPTED TO ENTER TO STOP VEHICLE. NEARLY RAN OVER OWNER, BROKE GLASSES AND CUT HEAD WHEN HIT BY DOOR. JEEP WENT BACKWARDS INTO A WOODS AND STRUCK A TREE, BADLY DAMAGING ENTIRE DRIVER SIDE AND REAR OF VEHICLE. SHIFT …

Read full complaint

JEEP WAS AT IDLE IN PARK, UNOCCUPIED, THEN SLIPPED INTO REVERSE AND RAN BACKWARDS, KNOCKING OWNER DOWN AS THEY ATTEMPTED TO ENTER TO STOP VEHICLE. NEARLY RAN OVER OWNER, BROKE GLASSES AND CUT HEAD WHEN HIT BY DOOR. JEEP WENT BACKWARDS INTO A WOODS AND STRUCK A TREE, BADLY DAMAGING ENTIRE DRIVER SIDE AND REAR OF VEHICLE. SHIFT LEVER NOT IN REVERSE WHEN VEHICLE WAS ENTERED, STILL HALFWAY IN PARK. *AK

NHTSA ODI #749095

1997 model year · Mileage unknown · Jul 24, 2001
Power TrainCrash

PULLING OUT OF PARKING SPACE, I THOUGHT I HAD A FLAT. I LEFT CAR IDLING, IN PARK, AND GOT OUT TO LOOK AT BACK TIRE. DRIVER SIDE LOOKED OK, I THEN WENT AROUND BACK TO LOOK AT PASSENGER SIDE AND CAR STARTED ROLLING IN REVERSE. OPEN DRIVER DOOR KNOCKED ME DOWN AND RAN OVER HEEL OF SHOE, COULDN'T CATCH CAR TO STOP IT AND IT HIT 2…

Read full complaint

PULLING OUT OF PARKING SPACE, I THOUGHT I HAD A FLAT. I LEFT CAR IDLING, IN PARK, AND GOT OUT TO LOOK AT BACK TIRE. DRIVER SIDE LOOKED OK, I THEN WENT AROUND BACK TO LOOK AT PASSENGER SIDE AND CAR STARTED ROLLING IN REVERSE. OPEN DRIVER DOOR KNOCKED ME DOWN AND RAN OVER HEEL OF SHOE, COULDN'T CATCH CAR TO STOP IT AND IT HIT 2 PARKED CARS IN LOT. *AK

NHTSA ODI #749055

1996 model year · Mileage unknown · Jul 23, 2001
Power TrainCrash

VEHICLE WAS PARKED IN DRIVEWAY WITH EMERGENCY PARKING BRAKE IN UP POSITON WHEN IT JUMPED FROM PARK TO REVERSE, CAUSING FRONT DRIVER'S SIDE DOOR TO BE KNOCKED OFF THE HINGES, AND THE REAR OF VEHICLE TO BE SMASHED IN. ESTIMATED DAMAGE TO VEHICLE WAS FOUR THOUSAND DOLLARS. CONSUMER CONTACTED DEALER FOR PROBLEM, BUT INFORMED CON…

Read full complaint

VEHICLE WAS PARKED IN DRIVEWAY WITH EMERGENCY PARKING BRAKE IN UP POSITON WHEN IT JUMPED FROM PARK TO REVERSE, CAUSING FRONT DRIVER'S SIDE DOOR TO BE KNOCKED OFF THE HINGES, AND THE REAR OF VEHICLE TO BE SMASHED IN. ESTIMATED DAMAGE TO VEHICLE WAS FOUR THOUSAND DOLLARS. CONSUMER CONTACTED DEALER FOR PROBLEM, BUT INFORMED CONSUMER THAT SITUATION WAS IMPOSSIBLE FOR THAT VEHICLE. *AK *JB

NHTSA ODI #893134

1999 model year · Mileage unknown · Jul 20, 2001
Power TrainCrash

WHILE THE JEEP WAS IN PARK, THE GEAR SHIFTED INTO REVERSE AND HIT A TELEPHONE POLE. *AK

NHTSA ODI #748846

Related Official recalls

4

18V280000 · Power Train:automatic Transmission

May 1, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Consequence & remedy

Consequence: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

16V240000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Apr 25, 2016

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

Consequence & remedy

Consequence: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

05V396000 · Power Train:automatic Transmission

Sep 14, 2005

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.

Consequence & remedy

Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.

Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

02V053000 · Power Train:automatic Transmission:lever And Linkage:floor Shift

Feb 15, 2002

ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.

Consequence & remedy

Consequence: INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

Related NHTSA investigations

2

EA16002 · Vehicle Rollaway, Engine On

Opened Feb 3, 2016 · Closed Jun 24, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Additional source detail variants (2)

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

PE15030 · Powered Vehicle Rollaway

Opened Aug 20, 2015 · Closed Feb 5, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Additional source detail variants (2)

Power Train:automatic Transmission

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.