2024 Jeep Grand Cherokee

Not being able to park inside due to potential FIRE, messages of electric mode inoperable, emergency pedestrian ranking, going from park to auto shift it loud/clunky. Infotainment sometimes takes a while to load or recognize apple car play. Main concern would of course be fire potential and not charging it. Which defeats whole purpose of leasing it to see how it does. No other problems except for the ones we all have had with 4Xe models.

On XXX, at approximately 8:45 AM in [XXX], my wife was driving our 2025 Jeep Grand Cherokee 4xe. She was stopped at a red traffic light and, when the light turned green, proceeded to make a normal left turn through the intersection. While approximately halfway through the intersection, the vehicle unexpectedly displayed a forward collision warning ("BRAKE!") and aggressively applied the Automatic Emergency Braking system. The weather was clear and sunny, and there was no apparent vehicle, pedestrian, obstacle, or other hazard in the Jeep's path that would have justified an emergency braking intervention. The unexpected braking caused the Jeep to decelerate abruptly in the middle of the intersection. As a result, a truck traveling behind the Jeep, at an estimated speed of approximately 10 mph, rear-ended the vehicle. A second vehicle then rear-ended the truck, resulting in a multi-vehicle collision. A police report was filed, and my wife was determined not to be at fault for the accident. We are submitting this report because we are concerned that the unexpected activation of the Automatic Emergency Braking system may represent a serious safety issue that could endanger vehicle occupants and other motorists and should be investigated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On 11 October 2025, I was driving on the Interstate when an error message appeared in the cluster "Active Lane Management (ALM) Unavailable Service Required". The Lane Assistance turned OFF and could not be turned back ON until vehicle was restarted. I called the dealership and requested an appointment. They stated that unless they could repeat the issue, an appointment would be useless. The ALM error message disappeared on restart of the vehicle. On 02 January 2026, I started the vehicle when an error message appeared in the cluster "Auto Emergency Break (AEB) Limited Functionality Service Required". The Lane Assistance turned OFF but could be turned back ON. The vehicle visited the dealership on 13 February 2026 and the AEB error was repeated numerous times on start by dealership personnel. On Monday, 23 February 2026, vehicle was left at dealership for 10 days. They performed numerous software updates and returned vehicle to me on 05 March 2026. On 09 March 2026, AEB Error message appeared in cluster. Took vehicle immediately to dealership and they refused to take it back in for service. They stated Jeep had no idea how to resolve and I had to wait on a solution. AEB message happened again on 14 March 2026, 31 March 2026, 01 April 2026, 05 May 2026, 08 May 2026, 21 May 2026. On 05 May 2026, the AEB error and ALM error appeared on the same day. I drove the vehicle to the dealership and they retrieved error code U045D. Dealership finally agreed to take vehicle back in for service on Monday, 25 May 2026 which is where is still sitting today, 05 Jun 2026. Initially, dealership stated Jeep had release another software update but then 24 hours later they stated they had ordered a new cluster. The new cluster was cancelled by Jeep so they ordered it again. Dealership stated they are waiting on a new cluster to arrive. I have no idea if AEB system works or not which to me is a major safety issue. Also, how can I trust this vehicle ever again!

On 5/11/26 at approximately 7:40pm, I was driving a leased 2024 Jeep Grand Cherokee in [XXX] , turning left at the busy intersection of [XXX] and [XXX] . I was in the outside lane of a double left-turn lane with a green left-turn arrow, while opposing traffic was also moving through the intersection in its own turn movement. In the center of the intersection, the vehicle suddenly activated Forward Collision Warning and then Auto Emergency Braking without warning, even though I was lawfully proceeding through the turn. The vehicle stopped abruptly and forcefully in the middle of the intersection, leaving my car stranded in active traffic. I braced for a rear-end collision, which surprisingly did not occur as there must not have been another car behind me After the sudden stop, I was unable to shift the vehicle back into Drive for several seconds. By the time I was able to move the car again, the light had turned red and other lanes of traffic were beginning to proceed. This created an immediate risk of a serious collision from cross traffic or vehicles approaching from behind. The force of the unexpected stop was strong enough to cause neck pain. By chance, no other vehicle struck my car, but this was a near-miss event with clear potential for severe injury or death. I no longer feel safe driving this vehicle. In addition, this vehicle has had multiple recalls and other issues, which heightens my concern that this may be part of a broader safety defect involving the Forward Collision Warning, Auto Emergency Braking, or related electronic control systems. I am requesting that NHTSA investigate whether the 2024 Jeep Grand Cherokee can falsely detect a collision risk during a lawful left turn and improperly engage automatic braking or otherwise prevent the driver from promptly returning the vehicle to Drive. Relevant documentation can be provided, including VIN, mileage, service records, recall history, and any dealer inspection results INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.

The Active Lane Management (ALM) and Auto Emergency Braking (AEB) systems on this 2024 Jeep Grand Cherokee 4xe fail repeatedly while the vehicle is in motion at highway speeds. The defect began at 384 miles. The ALM system will silently disable itself, and the AEB system forces the vehicle to display an 'AEB Limited Functionality Service Required' warning. Following six distinct repair attempts, the authorized servicing dealer (Eide Chrysler) stated in writing via text message on March 5, 2026, that this is a 'known issue' and that FCA engineering currently has 'no fix' available. The manufacturer has attempted to dismiss the ongoing hardware failure as a resolved hybrid battery software recall, but the collision avoidance systems remain actively defective. Because the steering overcorrection and sudden loss of emergency braking present an immediate crash risk, the vehicle is unsafe to operate.

The contact leased a 2024 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the Lane Departure and cruise control mode unexpectedly deactivated. The vehicle was taken to the dealer, where the infotainment system was reset, and the vehicle was temporarily operated as needed. The failure recurred intermittently while driving, requiring the driver to pull over to the side of the road to reset the infotainment system. Additionally, the contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); and the vehicle was taken to the dealer for the recall repair; however, the high voltage battery was not yet available, and the vehicle remained with the dealer for 50 days. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 8,000.

The above checked AND Visibility Wiper and Auto Emergency Braking lights come on occasionally for no reason while driving The touchscreen can get very hot and go blank at times The Electric battery is not able to be utilized in cold or hot outdoor temperatures The heating system on highest temp occasionally blows cool air -not warm/hot The engine light came on last week and the electrical power system will not engage even with full charge