NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
384 reports21,722 miles · Jul 21, 2025
Engine And Engine Cooling
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while his wife was driving 70 MPH, the temperature gauge rose extremely high, with the message “Engine Overheating” displayed on the instrument panel and the vehicle lost motive power. The contact’s wife pulled over and parked the vehicle while awaiting tow tru…
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The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while his wife was driving 70 MPH, the temperature gauge rose extremely high, with the message “Engine Overheating” displayed on the instrument panel and the vehicle lost motive power. The contact’s wife pulled over and parked the vehicle while awaiting tow truck service. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 21,722.
NHTSA ODI #11675138
Mileage unknown · Jul 13, 2025
Engine
Vehicle loses power and warning lights come on “maintenance on the hybrid system”. A little red wrench appears down the lower left corner. It all goes away after about a minute and a half vehicle only loses power for a brief moment.
NHTSA ODI #11673227
Mileage unknown · Jul 11, 2025
Electrical SystemEngineUnknown Or Other
My 2023 Jeep GC Overland 4XE was at the Jeep service center for the same issue in a week. I get a Service throttle control warning, CEL, then every warning light on the dashboard lit up. It happened on my driveway the other day and I would not drive. I had Jeep roadside tow it to a Jeep service center. On 7/9/2025 I picked up t…
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My 2023 Jeep GC Overland 4XE was at the Jeep service center for the same issue in a week. I get a Service throttle control warning, CEL, then every warning light on the dashboard lit up. It happened on my driveway the other day and I would not drive. I had Jeep roadside tow it to a Jeep service center. On 7/9/2025 I picked up the Jeep. Service tec said no open recalls, no software updates and the throttle body module was reprogrammed. A 14-mile test drive was done and the codes did not return. Shortly after pickup, while driving at 65 MPH on the thruway, I got the same error message, Service throttle control along with a check engine light and all warning lights again lit up. The Jeep displayed a reduced power warning, and many other warning but I didn’t have time to look at the dashboard. The vehicle slowed to a crawl in limp mode at 23 MPH, the steering became very heavy and slow to respond. I was able to quickly move over to the shoulder, and I was almost rear ended by a tracker trailer. I got off the thruway, shut the engine off, then back on and was able to get full power back. I immediately drove it to the dealership service center. This is NOT safe vehicle to be in and there are many other reports of this happening.
NHTSA ODI #11672688
Mileage unknown · Jul 9, 2025
Electrical SystemPower Train
Driving down interstate going 78mph in hybrid mode and the car shuts off and I was able to get over to the side of the road since traffic wasn't bad at the time. Restarted the car and went on my way with no other issues until last week. Driving down the interstate again in hybrid mode and the "service hybrid " light starts fla…
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Driving down interstate going 78mph in hybrid mode and the car shuts off and I was able to get over to the side of the road since traffic wasn't bad at the time. Restarted the car and went on my way with no other issues until last week. Driving down the interstate again in hybrid mode and the "service hybrid " light starts flashing and so I changed to all gas for the remainder of the trip. Took it to the dealer yesterday and they had no answers other then they updated the software. We shall see but how it works but I have my doubts that it wont cut off again or have issues. Only has 14K miles on it when this stuff happened.
NHTSA ODI #11672254
Mileage unknown · Jul 8, 2025
EngineForward Collision AvoidancePower Train
While driving, the vehicle sends a message that the automatic cruise control has shut down, the car starts slowing down and doesn't respond to pressing on the gas. Only recourse is to move off to the side of the road, shut everything down and turn it back on. The batteries show two miles left on the electric system. This is th…
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While driving, the vehicle sends a message that the automatic cruise control has shut down, the car starts slowing down and doesn't respond to pressing on the gas. Only recourse is to move off to the side of the road, shut everything down and turn it back on. The batteries show two miles left on the electric system. This is the second occurrence. Both have occurred at highway speed.
NHTSA ODI #11672048
Mileage unknown · Jul 8, 2025
Fuel/propulsion SystemLane DepartureSteering
My Jeep has been a consistent problem. The vehicle gives many warning and "service powertrain" warnings in the dashboard. Additionally, at the same time as the warnings, the vehicle will lurch - slowing down significantly and making passengers in the vehicle panic. I have gone to the dealer to already fix not 1 but 5, yes FIVE,…
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My Jeep has been a consistent problem. The vehicle gives many warning and "service powertrain" warnings in the dashboard. Additionally, at the same time as the warnings, the vehicle will lurch - slowing down significantly and making passengers in the vehicle panic. I have gone to the dealer to already fix not 1 but 5, yes FIVE, recalls related to the powertrain system. This last visit (today) I was told that Stellantis acknowledges the issue, but does not have a fix. This vehicle was clearly not ready for production and Stellantis needs to be held accountable to it's customers.
NHTSA ODI #11671894
Mileage unknown · Jul 3, 2025
Forward Collision Avoidance
The 2024 Jeep Grand Cherokee 4xe's Automatic Emergency Braking (AEB) system engaging while turning left when there was no car or pedestrian in front of us. This scared us as the car stopped in the middle of a large intersection putting us all in danger of potentially getting hit. The BRAKE message appeared followed by three loud…
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The 2024 Jeep Grand Cherokee 4xe's Automatic Emergency Braking (AEB) system engaging while turning left when there was no car or pedestrian in front of us. This scared us as the car stopped in the middle of a large intersection putting us all in danger of potentially getting hit. The BRAKE message appeared followed by three loud beeps before the car applied full pressure on the breaks and brought the car to a full stop.
NHTSA ODI #11671186
Mileage unknown · Jul 2, 2025
Electrical SystemEngine
When my plug-in hybrid vehicle’s service engine light came on, an authorized Jeep Dealership diagnosed and fixed the electric coolant heater then also performed a software up to address the recall 95B/NHTSA 24V-720. In less than 2 weeks, my vehicle flagged a hybrid system error code “B273C.” The Jeep dealership immediately impou…
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When my plug-in hybrid vehicle’s service engine light came on, an authorized Jeep Dealership diagnosed and fixed the electric coolant heater then also performed a software up to address the recall 95B/NHTSA 24V-720. In less than 2 weeks, my vehicle flagged a hybrid system error code “B273C.” The Jeep dealership immediately impounded my vehicle per the regional Stellantis technical team’s orders. My vehicle has been held at the dealership for over a month with no repairs or timeline for when a repair will be available. It’s unacceptable for a custom built fully paid off vehicle (2023 JGC 4xe Summit) to become such a huge liability and poorly reflects on the Jeep/Stellantis brand. There has been no support from their case management team and no urgency/ timeline provided for when this issue will be resolved. When manufacturing defects result in making a vehicle un-driveable, the manufacturer should prioritize finding a solution and provide customers with a rental of equitable quality to ensure the Jeep brand experience is maintained. Most importantly, for a vehicle that is only 2 years old, it is concerning from a safety perspective that it has had so many issues with the hybrid system for which the manufacturer has no solutions available.
NHTSA ODI #11670945
Mileage unknown · Jul 2, 2025
EngineFuel/propulsion SystemPower Train
The vehicle is a Jeep Grand Cherokee 4xe plug-in hybrid SUV. While driving in heavy traffic on a 45 mph road, the vehicle suddenly lost propulsion, with the dash lighting up with a large "Service Hybrid System" warning. After several seconds of no response, with traffic trying to work its way around my stalled SUV, the vehicle b…
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The vehicle is a Jeep Grand Cherokee 4xe plug-in hybrid SUV. While driving in heavy traffic on a 45 mph road, the vehicle suddenly lost propulsion, with the dash lighting up with a large "Service Hybrid System" warning. After several seconds of no response, with traffic trying to work its way around my stalled SUV, the vehicle began to move again, albeit very slowly, just enough to limp it to a side street. After another 30 seconds or so, the problem cleared itself and the vehicle returned to a normal state of propulsion. I took the car to the dealer where I left it for more than a week. Apparently this is a known issue, and a code appeared (B273C-00, Digital Crash Input), but they were not able to replicate the issue while they had the vehicle and so they just reset the code. The automaker is also aware of this problem, but doesn't deem it severe enough to issue a warning to customers or provide alternative transportation while a fix is developed. The dealer's advice is to let them know when it happens again. At this point, I don't feel the vehicle is safe to drive, and it will remain parked until a fix is available.
NHTSA ODI #11670676
Mileage unknown · Jun 30, 2025
Fuel/propulsion System
The “Service Hybrid Electric Vehicle System” has been coming on intermittently for several months. The vehicle was taken to the dealer and they replaced a wiring harness. That did not fix the issue. The light continues to come on and Jeep technicians have no idea how to fix the issue. Today the light came on and the vehicle stal…
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The “Service Hybrid Electric Vehicle System” has been coming on intermittently for several months. The vehicle was taken to the dealer and they replaced a wiring harness. That did not fix the issue. The light continues to come on and Jeep technicians have no idea how to fix the issue. Today the light came on and the vehicle stalled and lost propulsion for about 3 seconds and then lurched hard forward as the power returned to the engine. This issue is widespread across social media yet Jeep has done nothing to remedy it. This is a major safety issue, especially with the unexpected lurching forward of the vehicle.
NHTSA ODI #11670406
Official recalls
21Sep 1, 2026
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Consequence & remedy
Consequence: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.
Jun 30, 2026
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
Consequence & remedy
Consequence: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.
Remedy: Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.
May 21, 2026
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Consequence & remedy
Consequence: Delayed air bag deployment during a crash increases the risk of injury.
Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Jan 29, 2026
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Consequence & remedy
Consequence: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.
Oct 30, 2025
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence & remedy
Consequence: A vehicle fire can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Sep 4, 2025
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.
Jul 17, 2025
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Consequence & remedy
Consequence: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Remedy: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Jun 26, 2025
Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Consequence & remedy
Consequence: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.
Nov 27, 2024
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Consequence & remedy
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Jun 13, 2024
Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee vehicles. A bolt for the second-row seat belt buckle may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Consequence & remedy
Consequence: An improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and tighten the second-row seat buckle bolt as necessary, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 70B.
Jun 13, 2024
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Apr 25, 2024
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Remedy: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.
Apr 25, 2024
Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles. Improperly fastened screen module connections may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Remedy: Dealers will secure the display screen module connections, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44B.
Mar 14, 2024
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Additional source detail variants (2)
Air Bags:frontal:driver Clockspring/spiral Cassette
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Steering:column
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Feb 22, 2024
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.
Additional source detail variants (2)
Exterior Lighting:headlights
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.
Electrical System:body Control Module:software
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.
Feb 22, 2024
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Consequence & remedy
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
Additional source detail variants (2)
Suspension:front:control Arm:upper Ball Joint
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
Steering:linkages:knuckle:spindle:arm
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
Feb 15, 2024
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Consequence & remedy
Consequence: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
Aug 14, 2023
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Remedy: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
Jun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Consequence & remedy
Consequence: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
Remedy: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.
May 18, 2023
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
Consequence & remedy
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.
May 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: FCA US, LLC will mail owners the warning label information, free of charge. Dealers will inspect unsold vehicles and install the required label, as necessary, free of charge. Owner notification letters were mailed May 25, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 52A.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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