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2023 Jeep Grand Cherokee

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Jeep Grand Cherokee do not stand out strongly from the model-year median of 726.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 51 of 384 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 177 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 83 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

14 crash reports3 fire reports9 injury reports

Forward Collision Avoidance complaints

40 reports
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Mileage unknown · Jun 9, 2026
Forward Collision Avoidance

As I was driving the warning system alerting me to BRAKE! came on and jerked the vehicle to a stop even though no one was in front of me and there were no cars next to me either. Extremely dangerous to have the vehicle stop out of the blue while driving 20 mph. The component has not been inspected yet and the warning lights came…

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As I was driving the warning system alerting me to BRAKE! came on and jerked the vehicle to a stop even though no one was in front of me and there were no cars next to me either. Extremely dangerous to have the vehicle stop out of the blue while driving 20 mph. The component has not been inspected yet and the warning lights came on the dashboard.

NHTSA ODI #11742925

Mileage unknown · Mar 18, 2026
Electrical SystemForward Collision AvoidanceService Brakes

Vehicle previously brought to dealership for recall and reported issue where vehicle abruptly stops/brakes without cause. Dealer did not resolve. On 3/16/26 vehicle came to a complete stop in roadway, shifted into park, and could not be moved into drive, neutral, or reverse. Driver was stranded in a dangerous situation with infa…

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Vehicle previously brought to dealership for recall and reported issue where vehicle abruptly stops/brakes without cause. Dealer did not resolve. On 3/16/26 vehicle came to a complete stop in roadway, shifted into park, and could not be moved into drive, neutral, or reverse. Driver was stranded in a dangerous situation with infant in vehicle. Dealer unable to inspect for weeks and refused loaner. This presents a serious safety hazard.

NHTSA ODI #11725155

Mileage unknown · Feb 18, 2026
Electrical SystemForward Collision Avoidance

Since shortly after taking delivery of my 2023 Jeep Grand Cherokee 4xe, I have repeatedly experienced intermittent safety-related malfunctions involving sudden steering stiffness and braking intervention. From early in ownership, the vehicle would unexpectedly engage what I later learned is the Automatic Emergency Braking (AEB) …

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Since shortly after taking delivery of my 2023 Jeep Grand Cherokee 4xe, I have repeatedly experienced intermittent safety-related malfunctions involving sudden steering stiffness and braking intervention. From early in ownership, the vehicle would unexpectedly engage what I later learned is the Automatic Emergency Braking (AEB) system. During these events, the steering would feel locked or restricted and the brakes would apply without driver input. In order to restore normal operation, I was required to pull over, turn the vehicle off, and restart it. These concerns were reported multiple times to the dealership over the course of ownership. On January 13, 2026, while traveling at approximately 60 mph on the highway in normal traffic conditions, the vehicle suddenly lost propulsion without warning. At that time, the instrument cluster displayed a “HYBRID / ELECTRIC MODE UNAVAILABLE” message along with a wrench indicator light. The vehicle immediately began losing power and was unable to maintain highway speed. As the vehicle slowed unexpectedly in active traffic, two tractor-trailers were approaching from behind. The sudden loss of propulsion created an immediate risk of a rear-end collision. The driver was forced to maneuver across lanes while the vehicle was losing power in order to reach the shoulder safely. The loss of propulsion and warning messages occurred simultaneously. The vehicle was towed to the authorized dealership, where it remains. The dealership has indicated they have been unable to duplicate the failure. These recurring electrical, braking, steering, and hybrid propulsion malfunctions present serious safety concerns, particularly when occurring at highway speeds or in traffic. Due to severe weather conditions, the vehicle was not towed until January 29, 2026. The vehicle was removed from service following the incident and subsequently transported to the authorized dealership, where it remains.

NHTSA ODI #11718792

Mileage unknown · Jan 2, 2026
Electrical SystemForward Collision AvoidanceSteering

I was driving down the interstate with my two babies in the car seats and all of a sudden all of the dash lights came on, and the power steering locked up. I was driving 70 miles per hour and had to pry my wheel as hard as i could to be able to pull over on the side of the interstate. Once I pulled over i turned the car off hopi…

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I was driving down the interstate with my two babies in the car seats and all of a sudden all of the dash lights came on, and the power steering locked up. I was driving 70 miles per hour and had to pry my wheel as hard as i could to be able to pull over on the side of the interstate. Once I pulled over i turned the car off hoping it would reset whatever happened and the car was completely dead. It would not crank at all. I ended up having to call someone to come get me and my kids off the side of the interstate and tow the car to the dealership. this car has less than 70,000 miles on it and still is not fixed. It has been at the dealership for over 3 weeks with what they are telling me is electrical issues. I do not feel comfortable driving this car anymore as it is a safety hazard and could have gotten me and my children killed.

NHTSA ODI #11708273

Mileage unknown · Dec 29, 2025
Forward Collision Avoidance

Forward collision warning. While attempting to make a left hand turn with a green arrow onto a busy highway, the car suddenly slammed to a stop almost causing a collision. The problem has not been reproduced as it hasn’t been driven again. It is not yet at the dealership. The vehicle has not been inspected. No warning lights pri…

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Forward collision warning. While attempting to make a left hand turn with a green arrow onto a busy highway, the car suddenly slammed to a stop almost causing a collision. The problem has not been reproduced as it hasn’t been driven again. It is not yet at the dealership. The vehicle has not been inspected. No warning lights prior to the problem.

NHTSA ODI #11707449

Mileage unknown · Dec 5, 2025
Electrical SystemForward Collision AvoidanceSteering

Vehicle Purchased 05/27/2025 6/6/2025 - 9 days after purchasing the vehicle i was left stranded in the parking lot due to the battery issues. The vehicle showed a warning stating to "Service Charging System" and the entire system locked out and the vehicle was towed to to the dealer for evaluation and was there for over a week.…

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Vehicle Purchased 05/27/2025 6/6/2025 - 9 days after purchasing the vehicle i was left stranded in the parking lot due to the battery issues. The vehicle showed a warning stating to "Service Charging System" and the entire system locked out and the vehicle was towed to to the dealer for evaluation and was there for over a week. When I received the car back they stated it was just the battery and not the charging system/hybrid system. 12/03/25 - While driving on the freeway, warning lights started coming up and the seat belt bell started going off even though everyone was buckled. Then my power steering was disabled, the ABS system was disabled and the breaks stiffened, lane assist was disabled, the airbags were disabled, and the SOS calling, and the engine shut off. When trying to change lanes we had to use extreme force to turn the wheel and the emergency lights wouldn't engage when the button was pressed. Due to the brakes being stiff beyond reason it took us passing 3 freeway exits to slow down enough to force the car off of the road. I had my children in the car and was terrified i was going to be in a crash or worse, lose control and veer off of the road. When i was able to pull off of the freeway, I was not able to drive as the car was continuing to shut off every few feet. I had to have my vehicle towed home and they next day when driving it to the dealer it was still without power steering, the ABS system, Airbags, the brake pedal was extremely stiff and the seatbelt bells were going off even though I had my seatbelt on from first getting into the car. Myself, my fiancé and our children's live were put at risk due to this vehicle failure. I picked my car up from the dealer today 12/5/2025 and they advised this was an issue with a connector that was replaced but the entire system had to be reset. I would also like to include that the vehicle now has an open recall that has no remedy and the dealer/Mfr. have yet to provide any updates.

NHTSA ODI #11703368

Mileage unknown · Dec 1, 2025
Electrical SystemForward Collision AvoidanceUnknown Or Other

This vehicle can create a fire. My home is at risk, other cars/structures parked near it, and people who drive the vehicle are at risk of fire. This is the 2nd time we have received notice of fire hazard for this make/model. The dealership is aware of the problems. check engine light stays on and nobody can figure out why. I can…

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This vehicle can create a fire. My home is at risk, other cars/structures parked near it, and people who drive the vehicle are at risk of fire. This is the 2nd time we have received notice of fire hazard for this make/model. The dealership is aware of the problems. check engine light stays on and nobody can figure out why. I cannot charge my car, park near anyone/anything, and constant fear of my car setting fire while driving it.

NHTSA ODI #11702280

Mileage unknown · Nov 17, 2025
Forward Collision AvoidanceService Brakes

-What component or system failed or malfunctioned, and is it available for inspection upon request? Automatic breaks engaged for no reason. -How was your safety or the safety of others put at risk? It could have caused someone to rear end me. -Has the problem been reproduced or confirmed by a dealer or independent service ce…

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-What component or system failed or malfunctioned, and is it available for inspection upon request? Automatic breaks engaged for no reason. -How was your safety or the safety of others put at risk? It could have caused someone to rear end me. -Has the problem been reproduced or confirmed by a dealer or independent service center? No. -Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No -Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No

NHTSA ODI #11699745

Mileage unknown · Oct 9, 2025
Back Over PreventionForward Collision AvoidanceFuel/propulsion System

1) Vehicle lost power in traffic with no warning other then a dashboard red wrench 2) Rear collision warning does not work intermittently 3) Forward collision warning not operable 4) Rain sensing wipers do not work intermittently

NHTSA ODI #11692410

Mileage unknown · Sep 15, 2025
Electrical SystemForward Collision Avoidance

I am filing this complaint regarding my 2023 Jeep Grand Cherokee 4xE due to repeated and ongoing electrical system failures that present a serious safety hazard. Beginning in April 2025, the vehicle began displaying the warning “Service Hybrid Electrical System.” Shortly after the warning appears, the vehicle will often shut dow…

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I am filing this complaint regarding my 2023 Jeep Grand Cherokee 4xE due to repeated and ongoing electrical system failures that present a serious safety hazard. Beginning in April 2025, the vehicle began displaying the warning “Service Hybrid Electrical System.” Shortly after the warning appears, the vehicle will often shut down completely while in operation. I have taken the vehicle to an authorized Jeep dealership on multiple occasions. Each time, I was informed that Jeep is aware of the defect but that no repair is available, as a required software update has not yet been released. In June 2025, I escalated the issue directly to Jeep. During this time, I experienced an incident in which the vehicle lost all power and shut down on a highway, creating a significant risk of collision. Jeep representatives acknowledged the defect as a known safety concern but advised that there was no available fix. Because I cannot afford to park the vehicle indefinitely, I have been forced to continue driving it despite the dangers. Jeep has only provided one month’s car payment as a “goodwill” gesture, which in no way addresses the underlying safety hazard. In September 2025, after seeing a news report about a recall affecting this model, I contacted Jeep again. Initially, Jeep denied that a recall had been issued. Only after I provided them with the recall notice did they confirm that a recall was in effect. To date, no remedy or repair timeline has been provided. This issue has persisted for several months. Jeep has admitted that the defect is a safety concern, yet they have failed to provide a safe and operable vehicle. I, my children, and other motorists have been placed at extreme risk due to Jeep’s inaction. I respectfully request that NHTSA investigate Jeep’s handling of this defect, their delay in providing a remedy, and their failure to ensure that affected vehicles are safe to operate.

NHTSA ODI #11687462

Official recalls

21

26V562000 · Suspension:rear:springs:coil Springs

Sep 1, 2026

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Consequence & remedy

Consequence: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.

26V413000 · Power Train:automatic Transmission:gear Position Indication (prndl)

Jun 30, 2026

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."

Consequence & remedy

Consequence: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.

Remedy: Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.

26V328000 · Air Bags: Air Bag/restraint Control Module:software

May 21, 2026

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Consequence & remedy

Consequence: Delayed air bag deployment during a crash increases the risk of injury.

Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

26V051000 · Suspension:rear:springs:coil Springs

Jan 29, 2026

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Consequence & remedy

Consequence: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.

25V741000 · Electrical System:propulsion System:traction Battery

Oct 30, 2025

Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Consequence & remedy

Consequence: A vehicle fire can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.

25V576000 · Electrical System:propulsion System

Sep 4, 2025

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.

Consequence & remedy

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.

25V472000 · Seats:mid/rear Assembly:head Restraint

Jul 17, 2025

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Consequence & remedy

Consequence: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

Remedy: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

25V430000 · Visibility:defroster/defogger/hvac System:fan/motor

Jun 26, 2025

Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Consequence & remedy

Consequence: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.

24V897000 · Air Bags:side/window

Nov 27, 2024

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Consequence & remedy

Consequence: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

24V434000 · Seat Belts:critical Fasteners

Jun 13, 2024

Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee vehicles. A bolt for the second-row seat belt buckle may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Consequence & remedy

Consequence: An improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the risk of injury.

Remedy: Dealers will inspect and tighten the second-row seat buckle bolt as necessary, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 70B.

24V436000 · Back Over Prevention: Sensing System: Camera

Jun 13, 2024

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

24V289000 · Back Over Prevention: Sensing System: Camera

Apr 25, 2024

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

Remedy: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.

24V291000 · Back Over Prevention: Sensing System: Camera

Apr 25, 2024

Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles. Improperly fastened screen module connections may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

Remedy: Dealers will secure the display screen module connections, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44B.

24V199000 · Air Bags:frontal:driver Clockspring/spiral Cassette; Steering:column

Mar 14, 2024

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Additional source detail variants (2)

Air Bags:frontal:driver Clockspring/spiral Cassette

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Steering:column

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

24V130000 · Electrical System:body Control Module:software; Exterior Lighting:headlights

Feb 22, 2024

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.

Additional source detail variants (2)

Exterior Lighting:headlights

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.

Electrical System:body Control Module:software

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.

24V132000 · Steering:linkages:knuckle:spindle:arm; Suspension:front:control Arm:upper Ball Joint

Feb 22, 2024

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.

Consequence & remedy

Consequence: A loss of vehicle control increases the risk of a crash.

Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.

Additional source detail variants (2)

Suspension:front:control Arm:upper Ball Joint

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.

Consequence: A loss of vehicle control increases the risk of a crash.

Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.

Steering:linkages:knuckle:spindle:arm

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.

Consequence: A loss of vehicle control increases the risk of a crash.

Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.

24V111000 · Visibility:defroster/defogger/hvac System

Feb 15, 2024

Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Consequence & remedy

Consequence: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.

23V577000 · Back Over Prevention:display Function

Aug 14, 2023

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

Remedy: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.

23V413000 · Suspension:rear:springs:coil Springs

Jun 8, 2023

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.

Consequence & remedy

Consequence: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.

Remedy: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.

23V352000 · Steering:column

May 18, 2023

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.

Consequence & remedy

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.

23V336000 · Equipment:other:labels

May 11, 2023

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

Remedy: FCA US, LLC will mail owners the warning label information, free of charge. Dealers will inspect unsold vehicles and install the required label, as necessary, free of charge. Owner notification letters were mailed May 25, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 52A.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ25005 · Recall 23V-413 Post Remedy Failures

Opened Dec 11, 2025 · No close date supplied

Status: open (inferred from source dates) · Suspension:rear:springs:coil Springs

On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase the risk of a crash for following motorists and may result in injury to other road users. Since the filing of Recall 23V-413, the National Highway Traffic Safety Administration (NHTSA) has received twenty (20) unique consumer complaints alleging rear coil spring detachments occurring after the recall remedy was performed. These reports raise concerns regarding the effectiveness of the recall remedy and suggest the possibility of additional factors not addressed by the original recall campaign. Accordingly, the Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to assess the adequacy of FCA’s remedy procedure under Recall 23V-413 and to evaluate the root cause(s) of post-remedy coil spring detachments. ODI will review complaint data, field reports, and FCA’s technical analysis to determine whether further action is warranted. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, visit NHTSA.gov.

Additional source detail variants (2)

Suspension:rear:springs:coil Springs

On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase the risk of a crash for following motorists and may result in injury to other road users. Since the filing of Recall 23V-413, the National Highway Traffic Safety Administration (NHTSA) has received twenty (20) unique consumer complaints alleging rear coil spring detachments occurring after the recall remedy was performed. These reports raise concerns regarding the effectiveness of the recall remedy and suggest the possibility of additional factors not addressed by the original recall campaign. Accordingly, the Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to assess the adequacy of FCA’s remedy procedure under Recall 23V-413 and to evaluate the root cause(s) of post-remedy coil spring detachments. ODI will review complaint data, field reports, and FCA’s technical analysis to determine whether further action is warranted. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, visit NHTSA.gov.

Suspension:rear:springs:coil Springs

On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase the risk of a crash for following motorists and may result in injury to other road users. Since the filing of Recall 23V-413, the National Highway Traffic Safety Administration (NHTSA) has received twenty (20) unique consumer complaints alleging rear coil spring detachments occurring after the recall remedy was performed. These reports raise concerns regarding the effectiveness of the recall remedy and suggest the possibility of additional factors not addressed by the original recall campaign. Accordingly, the Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to assess the adequacy of FCA’s remedy procedure under Recall 23V-413 and to evaluate the root cause(s) of post-remedy coil spring detachments. ODI will review complaint data, field reports, and FCA’s technical analysis to determine whether further action is warranted. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, visit NHTSA.gov.

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