NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
117 reports15 miles · Nov 15, 2016
EngineFuel/propulsion System
THE ENGINE (5.7 HEMI) SHUTS OFF SHORTLY AFTER FILLING UP THE TANK. ITS HAPPENS 3 TIMES EACH TIME AFTER FULLY FILLING UP THE GAS TANK. ENGINE WILL SHUT OFF (NO STUTTERING) WHILE DRIVING JUST HALF MILE (CITY DRIVING) FROM THE LAST FILL UP. THE ENGINE WILL START RIGHT UP ONCE THE CAR COMES TO A STOP AND DOESN'T HAPPEN AGAIN UNTIL …
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THE ENGINE (5.7 HEMI) SHUTS OFF SHORTLY AFTER FILLING UP THE TANK. ITS HAPPENS 3 TIMES EACH TIME AFTER FULLY FILLING UP THE GAS TANK. ENGINE WILL SHUT OFF (NO STUTTERING) WHILE DRIVING JUST HALF MILE (CITY DRIVING) FROM THE LAST FILL UP. THE ENGINE WILL START RIGHT UP ONCE THE CAR COMES TO A STOP AND DOESN'T HAPPEN AGAIN UNTIL FILL UP.
NHTSA ODI #10926257
54,000 miles · Sep 20, 2016
Seat Belts
TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SEAT BELT FAILED TO UNLOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE SEAT BELT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS,…
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TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SEAT BELT FAILED TO UNLOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE SEAT BELT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
NHTSA ODI #10908170
85,000 miles · Aug 17, 2016
Engine
I'VE HAD THIS CAR SINCE 2011. THERE IS ONE PROBLEM AFTER ANOTHER. I REPLACED THE AC CONTROL MODULE 3 TIMES, REPLACED THE EVAPORATOR SENSOR THAT WAS DEFECTIVE, REPLACED THE TIPM KIT, ETC. ON FRIDAY, JULY 29 THE CAR BROKE DOWN AND I WAS TOLD THE 8TH CYLINDER STOPPED WORKING. I TOOK IT TO THE JEEP DEALER IN PLACENTIA FOR REPAIRS. I…
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I'VE HAD THIS CAR SINCE 2011. THERE IS ONE PROBLEM AFTER ANOTHER. I REPLACED THE AC CONTROL MODULE 3 TIMES, REPLACED THE EVAPORATOR SENSOR THAT WAS DEFECTIVE, REPLACED THE TIPM KIT, ETC. ON FRIDAY, JULY 29 THE CAR BROKE DOWN AND I WAS TOLD THE 8TH CYLINDER STOPPED WORKING. I TOOK IT TO THE JEEP DEALER IN PLACENTIA FOR REPAIRS. I PAID $2400. ON AUGUST 5TH I WAS TOLD I COULD PICK UP THE CAR AND THE MECHANIC CAME AND SHOWED ME HOW THE CYLINDER WAS DEFECTIVE AND ALONG WITH THE MANAGER AND TWO OTHER TECHNICIANS ASSURED ME THAT I WOULD NOT HAVE A PROBLEM AGAIN FOR YEARS TO COME. UPON LEAVING THE DEALERSHIP I CALLED AND TOLD THEM THAT THE CAR STILL DOES NOT SOUND RIGHT, I WAS TOLD TO GIVE IT TIME. ON AUGUST 5TH I WAS DRIVING ON THE FREEWAY AND ALL OF A SUDDEN THE CAR'S DASHBOARD'S LIGHTS STARTED GOING OFF, THE STEERING WHEEL BLOCKED AND THE CAR SLOWLY STOPPED. I COULD NOT START THE CAR AGAIN. I WAS ABLE TO MANAGE TO BRING THE CAR ALMOST TO THE WALL AND TOTALLY FELT THAT MY LIFE WAS IN DANGER. I HAD IT TOWED TO THE DEALER. THE TOWING DRIVER WHEN HE REACHED UNDER THE CAR TO HOOK IT UP PULED THE GLOVE AND SHOWED ME THAT THE TRANSMISSION OIL IS ALL OVER THE ENGINE. AT THE JEEP DEALER I WAS GIVEN ME A RENTAL AND TOOK THE CAR IN. TO THIS DAY, I AM STILL DRIVING THE RENTAL, I HAVE NO ANSWER ABOUT THE CAR AND EVEN THOUGH THEY WILL BE FIXING IT, I WILL NO LONGER FEEL SAFE IN THAT VEHICLE. WHAT DO I DO? THIS IS RIDICULOUS.
NHTSA ODI #10896674
117,961 miles · May 2, 2016
Air BagsCrashInjury
TL* THE CONTACT OWNED A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 65 MPH AROUND A CURVE, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A FRACTURED ARM THAT REQUIRED MEDICAL ATTENTION. …
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TL* THE CONTACT OWNED A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 65 MPH AROUND A CURVE, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A FRACTURED ARM THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,961.
NHTSA ODI #10862518
54,100 miles · Jan 21, 2016
Wheels
WHILE TRAVELLING ON THE INTERSTATE AT 75 MPH THE VALVE STEM EXPLODED. THE TIRE LOST ALL OF ITS AIR WITHIN ABOUT 10 SECONDS. THE ALUMINIUM NUT ON THE OUTSIDE THAT HOLDS THE VALVE STEM AND TIRE PRESSURE MONITOR ONTO THE WHEEL HAD BROKEN APART. UPON FURTHER INSPECTION OF THE OTHER VALVE STEMS I FOUND THAT 2 OF THE REMAINING THRE…
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WHILE TRAVELLING ON THE INTERSTATE AT 75 MPH THE VALVE STEM EXPLODED. THE TIRE LOST ALL OF ITS AIR WITHIN ABOUT 10 SECONDS. THE ALUMINIUM NUT ON THE OUTSIDE THAT HOLDS THE VALVE STEM AND TIRE PRESSURE MONITOR ONTO THE WHEEL HAD BROKEN APART. UPON FURTHER INSPECTION OF THE OTHER VALVE STEMS I FOUND THAT 2 OF THE REMAINING THREE WERE ALSO PLAGUED WITH CRACKED NUTS.
NHTSA ODI #10821435
61,377 miles · Dec 7, 2015
Vehicle Speed Control
WHILE TRAVELING ON THE EXPRESS WAY AT A STEADY SPEED OF 70 MPH, WITHOUT CRUISE CONTROL, THE ACCELERATOR PEDAL MOVED SUDDENLY AWAY FROM THE FOOT AND STAYED IN THE FULL GAS POSITION ACCELERATING THE CAR TO WELL OVER 80 MPH. ATTEMPTS TO RETURN THE PEDAL TO A SAFE POSITION FAILED. THERE WAS NO FLOOR MAT INTERFERENCE OF ANY KIND AND …
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WHILE TRAVELING ON THE EXPRESS WAY AT A STEADY SPEED OF 70 MPH, WITHOUT CRUISE CONTROL, THE ACCELERATOR PEDAL MOVED SUDDENLY AWAY FROM THE FOOT AND STAYED IN THE FULL GAS POSITION ACCELERATING THE CAR TO WELL OVER 80 MPH. ATTEMPTS TO RETURN THE PEDAL TO A SAFE POSITION FAILED. THERE WAS NO FLOOR MAT INTERFERENCE OF ANY KIND AND CRUISE CONTROL WAS NOT ACTIVE THAT DAY BECAUSE OF EXCESSIVE TRUCK TRAFFIC. ONLY EXTRAORDINARY BRAKING SLOWED THE CAR TO ALLOW SQUEEZING BETWEEN TRUCKS ON THE RIGHT LANE AND EVENTUALLY COMING TO A STOP ON THE FREE WAY SHOULDER. AFTER LETTING THINGS COOL DOWN FOR A FEW MINUTES AND RESTARTING THE ENGINE, THINGS APPEARED TO HAVE RETURNED TO NORMAL AND THE TRIP HOME COULD BE COMPLETED WITHOUT INCIDENT. THE CAR WAS NOT DRIVEN SUBSEQUENTLY UNTIL A LOCAL DEALERSHIP WAS ABLE TO INVESTIGATE THE EVENT. NOTHING WAS FOUND EXCEPT THE ON-BOARD COMPUTER DISPLAYS THE CODE INDICATING THAT BOTH THE ACCELERATOR AND BRAKE SYSTEMS WERE ACTIVE AT THE SAME TIME.- AT THE MOMENT WE ARE AT OUR SECOND DEALERSHIP AND ARE UNDER ADVISEMENT FROM CHRYSLER TO CONTINUE THE INVESTIGATION. HOWEVER NOTHING DIFFERENT HAS BEEN DETERMINED SO FAR. WE ARE UNWILLING TO USE THE CAR DUE TO THE IMMINENT THREAT OF A RECURRENCE OF THE UNKNOWN PHENOMENON.
NHTSA ODI #10808783
100,720 miles · Nov 17, 2015
EnginePower Train
SEPT 26, 2015 DRIVING DOWN THE HIGHWAY AT ABOUT 65 MPH IN CRUISE CONTROL, MY JEEP JUST DIED. WOULD NOT START OR TURN OVER THE ENGINE LIGHT OIL LIGHT AND ECT LIGHT CAME ON. TURNS OUT THE TIMING CHAIN BROKE DAMAGED INTAKE VALVE ON #2 CYLINDER AND EXHAUST VALVE ON #8 CYLINDER. HAD THE HEADS INSPECTED VALVES AND TIMING CHAIN REPLACE…
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SEPT 26, 2015 DRIVING DOWN THE HIGHWAY AT ABOUT 65 MPH IN CRUISE CONTROL, MY JEEP JUST DIED. WOULD NOT START OR TURN OVER THE ENGINE LIGHT OIL LIGHT AND ECT LIGHT CAME ON. TURNS OUT THE TIMING CHAIN BROKE DAMAGED INTAKE VALVE ON #2 CYLINDER AND EXHAUST VALVE ON #8 CYLINDER. HAD THE HEADS INSPECTED VALVES AND TIMING CHAIN REPLACED. AND NEW SPARK PLUGS, IT HAD 100565 MILES ON IT. PICKED IT UP FROM THE SHOP ON NOV 13, 2015 RAN PERFECTLY NO VIBRATIONS SPARK KNOCK SMOOTH.. NOT EVEN 200 MILES ON IT AND THE SAME THING DRIVING ABOUT 65 MPH IN ECO MODE AND IT JUST DIED. THE ENGINE LIGHT TRACTION CONTROL LIGHT AND ECT LIGHT AND OIL LIGHT CAME ON. PULLED OVER ON THE SHOULD IT WOULD NOT START. HAD IT TOWED BACK TO THE SHOP.. THE SAME THING TIMING CHAIN BROKE AND TWO CYLINDERS HAVE NO COMPRESSION. THE SHOP CALLED THE MANUFACTURER OF THE TIMING CHAIN AND THEY ARE PUZZLED AS WELL ABOUT THE TIMING CHAIN BREAKING SO SOON AFTER BEING REPAIRED. SOMETHING IN THE ENGINE IS CAUSING EXTREME HARMONICS AND/OR VIBRATION INSIDE THE ENGINE AND CAUSING EXCESSIVE FORCE ON THE TIMING CHAIN TENSIONER AND GUIDE. HOWEVER, NEW PARTS SIMPLY DON'T BREAK LIKE THIS IF EVERYTHING IS COPACETIC UNDER THE HOOD.
NHTSA ODI #10794408
54,000 miles · Nov 10, 2015
Air Bags
TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A HOLE AND EXCESSIVE CRACKS NEAR THE CENTER OF THE STEERING WHEEL WHERE THE AIR BAG HOUSING WAS LOCATED. THE VEHICLE WAS TAKEN TO THE DEALER ON FOUR SEPARATE OCCASIONS; HOWEVER, THE REPLACEMENT PART WAS NO LONGER BEING PRODUCED TO SERVICE THE VEHI…
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TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A HOLE AND EXCESSIVE CRACKS NEAR THE CENTER OF THE STEERING WHEEL WHERE THE AIR BAG HOUSING WAS LOCATED. THE VEHICLE WAS TAKEN TO THE DEALER ON FOUR SEPARATE OCCASIONS; HOWEVER, THE REPLACEMENT PART WAS NO LONGER BEING PRODUCED TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
NHTSA ODI #10789496
120,000 miles · Oct 9, 2015
Electrical System
TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY WAS ABLE TO BE REMOVED FROM THE IGNITION WHILE THE TRANSMISSION WAS STILL ENGAGED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V200000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED TH…
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TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY WAS ABLE TO BE REMOVED FROM THE IGNITION WHILE THE TRANSMISSION WAS STILL ENGAGED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V200000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WIN (WIRELESS IGNITION NODE) MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA ODI #10781144
100,500 miles · Oct 1, 2015
Electrical SystemPower TrainUnknown Or Other
I WAS DRIVING ALONG ON THE HIGHWAY ABOUT 65 MPH AND ALL OF A SUDDEN THE ENGINE LIGHT OIL LIGHT AND THE 23. ELECTRONIC THROTTLE CONTROL (ETC) WARNING LIGHT ALL CAME ON IN THAT ORDER AND THE ENGINE JUST DIED.. NO SAFE PLACE TO PARK AND NO POWER STEERING BUT WAS ABLE TO GET IT IN A DRIVEWAY OFF THE ROAD.. IT WOULD CRANK BUT NOT TUR…
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I WAS DRIVING ALONG ON THE HIGHWAY ABOUT 65 MPH AND ALL OF A SUDDEN THE ENGINE LIGHT OIL LIGHT AND THE 23. ELECTRONIC THROTTLE CONTROL (ETC) WARNING LIGHT ALL CAME ON IN THAT ORDER AND THE ENGINE JUST DIED.. NO SAFE PLACE TO PARK AND NO POWER STEERING BUT WAS ABLE TO GET IT IN A DRIVEWAY OFF THE ROAD.. IT WOULD CRANK BUT NOT TURN OVER.. HAD TO HAVE IT TOWED HOME.. CALLED CHRYSLER TO SEE IF IT HAD ANY RECALLS AND THEY SAID THERE WERE NONE..THEN HAD IT SCANNED READ P0340 CAMSHAFT SENSOR HAD THAT REPLACED STILL DID NOT WORK.. THE MECHANIC CALLED TWO DAYS LATER AND SAID THAT IT WAS THE TIPM MODULE AND HAD IT TOWED OVER TO THE DEALERSHIP.. HE SAID HE HAD TO DIG TO FIND THE RECALL AND THAT MY JEEP WAS MANUFACTURED IN FEBURARY 2010 AND IT FALLS INTO THE RECALL.. THIS IS NOT THE FIRST TIME I HAVE HAD ELECTRICAL ISSUES SUCH AS THE RADIO SHUTTING DOWN AND RESTARTING FOR NO REASON THE REMOTE HAVING NEW BATTERIES AND NOT UNLOCKING THE VEHICLE..
NHTSA ODI #10778936
Official recalls
5May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
May 11, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER 300, DODGE CHALLENGER, CHARGER, JEEP COMMANDER, GRAND CHEROKEE AND DODGE RAM VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH A WIRELESS IGNITION NODE (WIN) MODULE EXHIBITING A BINDING CONDITION OF THE SOLENOID LATCH.
Consequence & remedy
Consequence: THE RESULT OF THE DEFECT COULD LEAD TO A CONDITION WHERE THE KEY MAY BE REMOVED FROM THE IGNITION SWITCH (WIN MODULE) PRIOR TO PLACING THE SHIFTER IN PARK. THIS COULD RESULT IN THE POTENTIAL FOR UNINTENDED VEHICLE MOVEMENT AND COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE WIN MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 23, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Mar 5, 2010
CHRYSLER IS RECALLING MODEL YEAR 2010 JEEP COMMANDER AND GRAND CHEROKEE VEHICLES. THEY MAY HAVE BEEN BUILT WITH AN IMPROPERLY MANUFACTURED REAR TRACK BAR.
Consequence & remedy
Consequence: REDUCED VEHICLE STABILITY COULD OCCUR INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE REAR TRACK BAR BUSHING RETAINING HOOP AND REPLACE THE REAR TRACK BAR IF ANY ARE FOUND TO BE MIS-POSITIONED. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING APRIL 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Jan 11, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER SEBRING; DODGE AVENGER AND NITRO; JEEP LIBERTY, COMMANDER AND GRAND CHEROKEE; AND MODEL YEAR 2009-2010 DODGE RAM TRUCK. THESE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY FORMED OR MISSING BRAKE BOOSTER INPUT ROD RETAINING CLIP.
Consequence & remedy
Consequence: THIS COULD RESULT IN BRAKE FAILURE WITHOUT WARNING WHICH COULD CAUSE A CRASH.
Remedy: CHRYSLER WILL REPLACE THE BRAKE BOOSTER INPUT ROD RETAINING CLIP FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Nov 25, 2009
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 JEEP GRAND CHEROKEE PASSENGER VEHICLES MANUFACTURED FROM OCTOBER 22 THROUGH NOVEMBER 12, 2009. THE PASSENGER SIDE AIRBAG MAY NOT PROPERLY DEPLOY THROUGH THE INSTRUMENT PANEL TEAR SEAM.
Consequence & remedy
Consequence: THE AIRBAG MAY NOT PROPERLY PROTECT THE PASSENGER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPLACE THE TOP COVER OF THE INSTRUMENT PANEL FREE OF CHARGE. THE CAMPAIGN IS EXPECTED TO BEGIN IN DECEMBER 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗