2010 Jeep Grand Cherokee

I'VE TRIED PASSING SMOG NOW FOR 5 MONTHS AND I KEEP GETTTING OB11 NOT READY. I'VE HAD MY CAR LOOKED AT AND SERVICED BY TWO MECH TO RUN DIAGNOSTICS - NOTHING COMES UP. I TAKE METICULOUS CARE AND HAVE FULL RECORDS OF MY SERVICE RECORDS. I'M AT A LOSS AND ALTHOUGH I'VE PAID MY REGISTRATION - I CANNOT GET CURRENT TAGS. I DON'T KNOW WHAT TO DO.

IN DECEMBER 2019 I RECEIVED A RECALL NOTICE V51 FOR AN SYSTEM UPDATE TO THE POWERTRAIN (POWER CONTROL MODULE). ON 1/30/20 I TOOK MY BELOVED JEEP TO PUTNUM CHRYSLR JEEP IN BURLINGAME, CA TO PERFORM THE UPDATE. ON 4/24/20 I WENT TO PERFORM A STAR SMOG AND I FAILED DUE TO OBD11 NOT READY (OXYGEN SENSORS). I COULDN'T BELIEVE IT. I TAKE EXCEPTIONAL CARE FOR MY CAR AND DON'T HESITATE TO TAKE IT TO THE MECHANIC AND WAS SUPRISED. THEREAFTER, I TOOK IT BACK TO AND IT STATED THE SAME THING OBD11 NOT READY. ON 6/10/20 I TOOK IT TO ANOTHER SMOG PLACE AND AGAIN FAILED DUE TO OBD11 NOT READY. I THEN HAD THE SYSTEM RESET. DROVE IT FOR OVER 40 MILES AND TOOK IT TO THE SAME PLACE FOR SMOG AND AGAIN OBD11 NOT READY. I SPOKE TO BAR AND THEY CAN'T FIGURE THIS OUT. I NOW HAVE TO DEAL WITH THE REF AND THEY NOTED THAT THEY CAN PASS ME DUE TO THE AMOUNT OF MONEY I'VE SPENT TRYING TO CORRECT THIS OBD11 NOT READY. I EVEN REPLACED THE UPSTREAM OXYGEN SENSORS FOR NO REASON. I HAD A DIAGOSTIC PERFORMED AND THERE'S NOTHING WRONG WITH MY CAR. WHAT ARE YOU DOING ABOUT THIS OXYGEN SENSOR ISSUE?

THE VEHICLE WILL START ON IT'S OWN. YOU TURN IT OFF AND IT WILL RESTART WHETHER YOU ARE IN THE VEHICLE OR NOT. THE VEHICLE WILL LOCK AND UNLOCK SEVERAL TIMES WHILE IN OR OUT OF THE CAR. THE FOB WILL NOT OPEN THE LOCKS OR THEY JUMP BETWEEN LOCKED AND UNLOCKED BY THEMSELVES. THE WINDOWS WILL OPEN ON THEIR OWN ESPECIALLY THE LIFT WINDOW IN THE BACK WHEN DRIVING OR SITTING STILL. THE PANIC ALARM GOES OFF WITHOUT A REASON.IT WILL START ON IT'S OWN IN THE MIDDLE OF THE NIGHT OR IN A PARKING LOT. MAKES NO DIFFERENCE WHETHER I AM THERE OR NOT .DEALERSHIP SAYS THEY CAN NOT GET IT TO DO THESE THINGS.IT BOUGHT THE VEHICLE IN JUNE AND IT HAS BEEN HAPPENING SINCE THEN.

JULY 8, 2019 I WAS DRIVING MY 2010 JEEP GRAND CHEROKEE LAREDO ON A BUSY HIGHWAY IN A CONSTRUCTION AREA OF THE HIGHWAY WHEN JEEP STARTED LOSING SPEED AS IF IT HAD SWITCHED ITSELF INTO NEUTRAL. I WAS IN VERY HEAVY TRAFFIC WHEN THIS HAPPENED. I MANAGED TO GET JEEP OUT OF THE WAY OF HEAVY TRAFFIC BEHIND ME. I WAITED ABOUT FIVE MINUTES THEN TURNED THE WIN KEY ON AND JEEP STARTED UP AND I DROVE LESS THAN A MILE JEEP STARTED LOSING SPEED AGAIN BARELY MOVING. MANAGED TO COAST OFF TO SIDE OF ROAD. WAITED AGAIN FOR ABOUT FIVE MINUTES TURN KEY ON JEEP STARTED UP AGAIN. DROVE ABOUT TWO MILES SAME THING HAPPENED AGAIN. LET JEEP SIT FOR A FEW MORE MINUTES AT WHICH TIME I WAS THINKING THIS JEEP IS A DEATH TRAP WAITING TO HAPPEN. STARTED JEEP UP AGAIN AND THIS TIME I MANAGED TO GET HOME WITHOUT ANY MORE LOSS OF SPEED AS IF JEEP WAS IN NEUTRAL MODE. I AM NOW VERY UNEASY EACH TIME I DRIVE MY JEEP WORRYING IF IT WILL DO THIS AGAIN. VERY DANGEROUS SITUATION TO BE IN.

ON 4/30/19 12.49 PM I WAS DRIVING THE VEHICLE ON ALTON PARKWAY GOING NORTH, SUDDENLY THE CAR ACCELERATED WENT OUT OF CONTROL, HIT THE CURVE , CRASHED AGAINST THE TRAFFIC SIGNAL POLE, ON EAST YALE LOOP, IN THE CITY OF IRVINE. THE VEHICLE WAS TOTAL LOSS AND CAUGHT ON FIRE. I WAS SEVERELY INJURED WITH BROKEN RIBS AND STERNUM. PARAMEDICS TOOK ME TO THE HOSPITAL FOR EMERGENCY TREATMENT. I WAS HOSPITALIZED FOR FOUR DAYS AND TOOK SIX WEEKS TO RECOVER PARTLY WITH THE HELP OF HOME CARE SERVICES.I WAS THE SOLE DRIVER OF THE VEHICLE, NONE ELSE WAS INJURED. POLICE IMPOUNDED THE VEHICLE FOR INVESTIGATION, REMOVED BLACK BOX. I HAVE THE POLICE REPORT. *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB