2010 Jeep Grand Cherokee

WAS DRIVING MY VEHICLE AT APPROXIMATELY 25 MILES PER HOUR WHEN MY CAR SHUT OFF COMPLETELY. MY POWER STEERING AND BRAKES STOPPED WORKING AS WELL AND I ALMOST REAR ENDED ANOTHER VEHICLE. I ASSUMED IT WAS THE BATTERY AND REPLACED THE VEHICLE BATTERY AT A COST OF $225.00. THE CAR WORKED INTERMITTENTLY FOR THE NEXT FEW DAYS UNTIL TODAY, WHEN I HAD SHUT IT OFF AND THEN IT WOULDN'T RESTART. I WAS FINALLY ABLE TO GET THE VEHICLE RESTARTED AND GOT IT TO GARDEN CITY JEEP WHERE THEY TOLD ME IT WAS INDEED A WIN MODULE. I HAVE NOTICED THAT THERE IS A RECALL FOR THAT EXACT PART FOR APPROXIMATELY 7,000 OTHER 2010 GRAND CHEROKEES AND WONDERING WHY OTHERS WERE NOT INCLUDED. THIS IS A DANGEROUS AND EXPENSIVE SITUATION AND I WOULD LIKE TO HAVE IT REMEDIED AS SOON AS POSSIBLE. THANK YOU, [XXX] [XXX] VALLEY STREAM, NY 11581 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *JB

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE THERMOSTAT DISPLAY INCREASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THREE MONTHS LATER, WHILE DRIVING AT 35 MPH, THE BATTERY WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT ALSO NOTICED A BURNING PLASTIC ODOR COMING FROM THE AIR VENTS. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INITIAL FAILURE. THE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE INSTRUMENT PANEL LIGHTS WOULD INDEPENDENTLY DIM. THE CONTACT ALSO STATED THAT WHEN IDLED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS JUMP STARTED IN ORDER TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 12/19/14*CN THE CONSUMER STATED WHEN THE VEHICLE STALLED, HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. UPDATED 01/07/15

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. WHILE OPERATING THE VEHICLE, A LOUD TICKING NOISE EMITTED FROM THE TOTALLY INTEGRATED POWER MODULE LOCATED UNDER THE HOOD. THE NOISE WAS INTERMITTENT, BUT THE HEADLIGHTS WOULD DIM AND THE INSTRUMENT CLUSTER FLASHED OFF AND ON WHEN THE NOISE WAS PRESENT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 77,000.

MULTIPLE ELECTRICAL ISSUES. SUNROOF NOT CLOSING, PASSENGER WINDOW WOULD GO DOWN BUT NOT UP (FROM PASSENGER SWITCH ONLY - DRIVER'S SIDE WOULD WORK THE PASSENGER WINDOW FINE), RADIO WOULD TURN OFF AT RANDOM, AND THE SWITCHES THAT CAN BE PROGRAMMED TO WORK THE GARAGE DOOR -HAVE NEVER WORKED. *TR WHEN THESE ISSUES ARE TAKEN TO THE DEALER - THEY CANNOT REPLICATE THE PROBLEM SO THEY WILL NOT FIX OR REPAIR. ON ONE OCCASION THE DEALER SAW THE WINDOW SWITCH NOT WORKING...BUT HAD TO HAVE THE WARRANTY PEOPLE COME AND SEE FOR THEMSELVES (CAR WAS ON AN EXTENDED WARRANTY) WELL, LOW AND BEHOLD IT WORKED WHEN THEY WERE THERE. THESE ISSUES WERE EXTREMELY FRUSTRATING AND THE DEALER WAS NOT HELPFUL. I EXPLAINED THE CAR CLEARLY HAD ELECTRICAL ISSUES IN GENERAL. THE CAR ONLY HAS 22,600 MILES ON IT AND I PLANNED ON KEEPING IT FOR MANY YEARS. HOWEVER, IF I AM HAVING THIS MANY PROBLEMS NOW - THERE IS NOW WAY I WILL KEEP IT. *TR

I PURCHASED THE VEHICLE IN EARLY FEBRUARY 2014. JEEP WOULD NOT START. THIS HAD HAPPENED 4 TIMES BEFORE ABOUT 2 OR 3 MONTHS APART THEN RECENTLY ABOUT 3 WEEKS APART, . THIS TIME I HAD TO HAVE IT TOWED. SOMEONE SUGGESTED IT COULD BE THE INFAMOUS TIPM THAT IS DISCUSSED ALL OVER THE INTERNET. THERE ARE THE SAME ELECTRICAL WIRING COMPLAINTS ALL OVER THE INTERNET, HOW CAN JEEP NOT BE RESPONSIBLE FOR STRANDING MOTORISTS ALL OVER FOR THE SAME REPEATED PROBLEMS. *TR

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL THE WARNING GAUGES ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT MENTIONED THAT THE TURN SIGNALS AND REAR BRAKE LIGHTS FAILED. THE BATTERY WAS DISCONNECTED FROM THE TERMINAL AND THE VEHICLE WAS RESTARTED. THE FAILURE OCCURRED ON TWO DIFFERENT OCCASIONS. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 72,157 AND THE CURRENT MILEAGE WAS 77,000.

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE KEY SUDDENLY SLIPPED OUT OF THE IGNITION SWITCH HOWEVER, THE ENGINE DID NOT POWER OFF. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER AND WAS INFORMED THAT THE WIN MODULE WAS DEFECTIVE. NO REPAIRS WERE PERFORMED ON THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE FAILURE MILEAGE WAS 72,000.