NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
47 reportsClear category filter26,000 miles · Feb 10, 2015
Electrical SystemPower Train
TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DECELERATED WITHOUT ANY WARNING. THE CONTACT MENTIONED THAT THE VEHICLE WAS EXHIBITING THE SAME FAILURES AS MENTIONED IN RECALL NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). HOWEVER, THE VIN…
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TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DECELERATED WITHOUT ANY WARNING. THE CONTACT MENTIONED THAT THE VEHICLE WAS EXHIBITING THE SAME FAILURES AS MENTIONED IN RECALL NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). HOWEVER, THE VIN NUMBER WAS NOT INCLUDED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS AWAITING TO BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
NHTSA ODI #10682416
81,249 miles · Dec 8, 2014
Electrical System
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THE KEY BECAME STUCK AND FAILED TO EJECT FROM THE IGNITION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE FAILURE WAS REPAIRED BUT THE FAILURE PERSISTED. THE…
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TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THE KEY BECAME STUCK AND FAILED TO EJECT FROM THE IGNITION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE FAILURE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATELY FAILURE MILEAGE WAS 81,249. UPDATED 1/16/15*CN THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. UPDATED 4/26/2016 *JS UPDATED 9/8/2017*CN
NHTSA ODI #10662931
29,718 miles · Dec 7, 2014
Electrical SystemPower Train
VEHICLE WOULD NOT START. COMPLETELY DEAD. VEHICLE WAS TOWED TO DEALER. DEALER SAID BATTERY WAS BAD. REPLACED BATTERY. VEHICLE WAS OK FOR 3 DAYS. SAME PROBLEM OCCURRED. THIS TIME DEALER FOUND VEHICLE WAS NOT GETTING PROPER VOLTAGE TO TRANSMISSION. NEEDED WIRING HARNESS REPLACED. VERY EXPENSIVE REPAIR JOB. LUCKY FOR ME I …
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VEHICLE WOULD NOT START. COMPLETELY DEAD. VEHICLE WAS TOWED TO DEALER. DEALER SAID BATTERY WAS BAD. REPLACED BATTERY. VEHICLE WAS OK FOR 3 DAYS. SAME PROBLEM OCCURRED. THIS TIME DEALER FOUND VEHICLE WAS NOT GETTING PROPER VOLTAGE TO TRANSMISSION. NEEDED WIRING HARNESS REPLACED. VERY EXPENSIVE REPAIR JOB. LUCKY FOR ME I HAVE A "LIFETIME" WARRANTY ON POWER TRAIN. I AM WONDERING IF THE TRANSMISSION WOULD STOPPED WORKING IF I WAS MOVING??? I TALK TO SOME WITH A 2007 MODEL AND THE SAME THING HAPPENED. *TR
NHTSA ODI #10662613
107,000 miles · Dec 4, 2014
Electrical SystemSteering
WE WERE DRIVING AT APPROX 55 MPH (NOT BRAKING OR TURNING) WHEN SUDDENLY THE VEHICLE LOST ALL ACCELERATION, THE GAS AND MPH AS WELL AS DIRECTIONAL AND TEMPERATURE GAUGES WENT DARK/DROPPED TO ZERO, THEN THE CAR LOST POWER STEERING. WE WERE ABLE TO PULL OFF THE SIDE OF THE ROAD, PLACE THE CAR INTO PARK, REMOVED THE KEY, AND THEN RE…
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WE WERE DRIVING AT APPROX 55 MPH (NOT BRAKING OR TURNING) WHEN SUDDENLY THE VEHICLE LOST ALL ACCELERATION, THE GAS AND MPH AS WELL AS DIRECTIONAL AND TEMPERATURE GAUGES WENT DARK/DROPPED TO ZERO, THEN THE CAR LOST POWER STEERING. WE WERE ABLE TO PULL OFF THE SIDE OF THE ROAD, PLACE THE CAR INTO PARK, REMOVED THE KEY, AND THEN RETURNED THE KEY AND RESTARTED THE CAR. THE CAR THEN STARTED NORMALLY. *TR
NHTSA ODI #10662135
68,000 miles · Sep 16, 2014
Electrical System
I PURCHASED A USED 2009 GRAND CHEROKEE LIMITED ABOUT 1 YEAR AGO. SINCE THEN, I HAVE HAD NOTHING BUT ELECTRICAL PROBLEMS WITH THE VEHICLE. OVER THE PAST 6 MONTHS, I HAVE HAD IT INTO THE SAME DEALERSHIP APPROXIMATELY 10+ TIMES FOR THE SAME REASON, ELECTRICAL. CLEARLY CHRYSLER IS AWARE THERE IS AN ISSUE, AS THEY HAVE REPEATEDLY P…
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I PURCHASED A USED 2009 GRAND CHEROKEE LIMITED ABOUT 1 YEAR AGO. SINCE THEN, I HAVE HAD NOTHING BUT ELECTRICAL PROBLEMS WITH THE VEHICLE. OVER THE PAST 6 MONTHS, I HAVE HAD IT INTO THE SAME DEALERSHIP APPROXIMATELY 10+ TIMES FOR THE SAME REASON, ELECTRICAL. CLEARLY CHRYSLER IS AWARE THERE IS AN ISSUE, AS THEY HAVE REPEATEDLY PICKED UP THE REPAIR TAB SINCE I STARTED AN ACTUAL CLAIM WITH CHRYSLER CUSTOMER SERVICE. I WILL START THE VEHICLE UP TO TEN TIMES NO PROBLEM, THEN STOP SOMEWHERE COME BACK TO START VEHICLE AGAIN AND IT JUST WONT START. CHRYSLER CUSTOMER SERVICE HAS DRAGGED THEIR FEET SO FAR, AND THEIR FOLLOW UP HAS BEEN POOR AT BEST. ALL THE DEALERSHIP HAS DONE IS CONTINUE TO RE DIAGNOSE THAT THERE IS A DIFFERENT PROBLEM EACH TIME AS I THE CONSUMER CONTINUE TO PAY THOUSANDS FOR THE FAULTY ELECTRICAL, AND CHEAP PARTS THAT HAVE BEEN ENGINEERED IN MY TRUCK. ONCE AGAIN, THE CONSUMER FOOTS THE BILL FOR CORPORATE AMERICAS SHORTCOMINGS. THEIR IS DEFINITELY A PROBLEM WITH CHRYSLERS WIRELESS IGNITION CYLINDER, VERY SIMILAR TO THE GM RECALL ON IGNITIONS IF YOU ASK ME. NOW I HAVE NO VEHICLE AGAIN AS I SIT HERE WAITING FOR CHRYSLER TO DO SOMETHING, COMPLETELY ON CHRYSLERS TIME CLOCK. FOR WHAT WE SPEND ON THESE VEHICLES TODAY, THE PRODUCTS AND SERVICE PROVIDED BY JEEP AND CHRYSLER HAVE MADE ME SICK TO MY STOMACH. I WILL NEVER BUY ANOTHER JEEP PRODUCT IN THE NEXT 30 YEARS THAT I PURCHASE VEHICLES DUE TO THE POOR QUALITY OF PARTS, AND THE TERRIBLE FOLLOW UP AND SERVICE BY CHRYSLER CORPORATION... *TR
NHTSA ODI #10633481
32,000 miles · Jul 21, 2014
Electrical SystemEngineSteering
WHILE DRIVING THE JEEP GRAND CHEROKEE, THE CAR COMPLETELY TURNS OFF WHILE IN DRIVE. WITHIN SECONDS POWER STEERING IS LOST. THIS OCCURS WITHOUT ANY INITIATING EVENT AND OCCURS AT RANDOM. MOST RECENTLY THE ISSUE OCCURRED WHILE DRIVING AT 65 MPH. THE CAR HAS BEEN SERVICED 8 TIMES, WITHOUT ANYTHING BEING RESOLVED. *TR
NHTSA ODI #10615153
84,000 miles · Jun 25, 2014
Electrical SystemFuel System, Gasoline
TWICE WITHIN THE PAST MONTH, MY 2009 JEEP GRAND CHEROKEE WITH APPROXIMATELY 85,000 MILES HAS STALLED ON ME WHILE DRIVING. BOTH TIMES I TOOK IT TO A GARAGE; THE SECOND TIME I TOOK IT TO A JEEP DEALER/SERVICE CENTER. NO CODES WERE THROWN EITHER TIME AND NEITHER SERVICE PERSON WAS ABLE TO DUPLICATE THE PROBLEM. IT MAY BE A COINCI…
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TWICE WITHIN THE PAST MONTH, MY 2009 JEEP GRAND CHEROKEE WITH APPROXIMATELY 85,000 MILES HAS STALLED ON ME WHILE DRIVING. BOTH TIMES I TOOK IT TO A GARAGE; THE SECOND TIME I TOOK IT TO A JEEP DEALER/SERVICE CENTER. NO CODES WERE THROWN EITHER TIME AND NEITHER SERVICE PERSON WAS ABLE TO DUPLICATE THE PROBLEM. IT MAY BE A COINCIDENCE, BUT BOTH TIMES THIS HAPPENED, I HAD FILLED MY TANK WITH GAS THAT DAY. ON BOTH INSTANCES, I WAS ABLE TO PUT THE CAR IN PARK AND RESTART THE CAR WITH NO ISSUES. ADDITIONALLY, FOR THE PAST FEW MONTHS, THE CAR OFTEN DOES NOT START ON THE FIRST TRY. IT WILL START WITH NO PROBLEMS ON THE SECOND ATTEMPT. DEALERSHIP HAS REPLACED THE WIN MODULE; THIS DID NOT SEEM TO HELP. THE THROTTLE BOTTLE WAS ALSO REPLACED IN CASE THAT WAS CAUSING THE STALLING; THAT DID NOT HELP EITHER.I NOW FEEL AS IF I AM RISKING MY LIFE AND MY KIDS' LIVES EVERY TIME I STEP INTO THE CAR AND TAKE IT ON THE HIGHWAY. IF THIS STALLING ISSUE HAPPENS ON A HIGHWAY, WE COULD BE KILLED IN AN INSTANT. VERY DANGEROUS AND THE SERVICE PEOPLE DON'T SEEM ALL THAT CONCERNED...THEY CAN'T PINPOINT THE ISSUE SO THEY CHARGE ME $100+ AND SEND ME ON MY WAY. *TR
NHTSA ODI #10605813
Mileage unknown · Jun 23, 2014
Electrical System
WHILE I AM DRIVING THE KEY WILL FLIP BACK, THUS SHUTTING THE CAR OFF WHILE IN MOTION. IT HAS HAPPENED SEVERAL TIMES, HITTING BUMPS, AND SIMPLY DRIVING ALONG THE ROAD. EVERYTHING WILL LOCK UP, CAN NOT STEER, I HAVE ALMOST WRECKED ON SEVERAL OCCASIONS. *TR
NHTSA ODI #10605296
65,652 miles · Mar 11, 2014
Electrical System
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE POWER LOCKS, WINDOWS, AND INTERIOR LIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT A WIRE IN DRIVER'S SIDE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE F…
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TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE POWER LOCKS, WINDOWS, AND INTERIOR LIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT A WIRE IN DRIVER'S SIDE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,652. *TR
NHTSA ODI #10568552
40,000 miles · Mar 3, 2014
Electrical SystemPower Train
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO NEUTRAL. THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILUR…
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TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO NEUTRAL. THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TR
NHTSA ODI #10566762