IllustrationVEHICLE RANDOMLY SHUTS OFF WHILE DRIVING AT ANY SPEED AND THE STEERING IS LOST. THIS HAPPENS WHILE DRIVING AND HAS HAPPENED AT 60MPH AS WELL AS 35. THERE IS NO WARNING BEFORE IT HAPPENS. EXTREMELY DANGEROUS.
2009 Jeep Grand Cherokee
Owner reports · Recalls · Investigations
Fewer warning signs than most model years
Owner complaints for the 2009 Jeep Grand Cherokee are lower than the model-year median of 726.
About this comparison →How this year compares
Owner complaints by model year
Compare all Grand Cherokee years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
190–25K
2125–50K
3150–75K
1775–100K
19100–150K
6150K+
113 reports with mileage · 25 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
4 crash reports0 fire reports1 injury reports
Electrical System complaints
47 reportsTL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT NOTICED THAT THE IGNITION SWITCH WAS IN THE OFF POSITION. THE VEHICLE WAS TOWED TO THE DEALER (GOLLING CHRYSLER DODGE JEEP RAM, 2405 S TELEGRAPH RD, BLOOMFIELD HILLS, MI 48302, (248)-334-3600) WHERE IT WAS DIAG…
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TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT NOTICED THAT THE IGNITION SWITCH WAS IN THE OFF POSITION. THE VEHICLE WAS TOWED TO THE DEALER (GOLLING CHRYSLER DODGE JEEP RAM, 2405 S TELEGRAPH RD, BLOOMFIELD HILLS, MI 48302, (248)-334-3600) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 133,000.
VEHICLE SHIFTS INTO LOWER2ND GEAR WHILE DRIVING AT HIGHWAY SPEEDS ACCORDING TO OWNERS MANUAL THIS IS CALLED LIMP MODE AND NEEDS TO BE STOPPED PLACED IN PARK AND TURN IGNITION OFF AND RESTARTED TO CONTINUE DRIVING THIS HAS HAPPENED TO ME AND OTHERS
MY VEHICLE IS A 2009 WITH THE EXACT ISSUE AS THE 2010. PLEASE REFERENCE BELOW FOR SAFETY RECALL/CONCERN: NHTSA CAMPAIGN NUMBER: 10V200000 REMEDY: DEALERS WILL INSPECT AND REPLACE THE WIN MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 23, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-140…
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MY VEHICLE IS A 2009 WITH THE EXACT ISSUE AS THE 2010. PLEASE REFERENCE BELOW FOR SAFETY RECALL/CONCERN: NHTSA CAMPAIGN NUMBER: 10V200000 REMEDY: DEALERS WILL INSPECT AND REPLACE THE WIN MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 23, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403. NOTES: CHRYSLER'S RECALL CAMPAIGN NUMBER IS K08. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV . HTTP://WWW-ODI.NHTSA.DOT.GOV/OWNERS/...OD_IDS=781815#
4 ISSUES: 1.VEHICLE WILL NOT RESTART RIGHT AWAY AFTER THE KEY FOB HAS BEEN TURNED OFF AND SOMETIMES I HAVE TO GET OUT AND DISENGAGE THE BATTERY FOR IT TO START AGAIN. 2. KEY FOB WILL COME OUT OF IGNITION WHEN IT IS TURNED TO ACCESSORY. 4. KEY FOB IS ABLE TO COME OUT WHEN VEHICLE IS RUNNING. 3. SOMETIMES KEY WILL NOT COME …
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4 ISSUES: 1.VEHICLE WILL NOT RESTART RIGHT AWAY AFTER THE KEY FOB HAS BEEN TURNED OFF AND SOMETIMES I HAVE TO GET OUT AND DISENGAGE THE BATTERY FOR IT TO START AGAIN. 2. KEY FOB WILL COME OUT OF IGNITION WHEN IT IS TURNED TO ACCESSORY. 4. KEY FOB IS ABLE TO COME OUT WHEN VEHICLE IS RUNNING. 3. SOMETIMES KEY WILL NOT COME OUT OF IGNITION IF IT LOCKS UP. THERE ARE RECALLS ON THIS PROBLEM WITH JEEPS BUT FOR SOME REASON NOT MY VEHICLE. I DID HAVE IT FIXED AT THE JEEP DEALER BUT IT IS DOING THE SAME THING AFTER $600.00 . THIS IS A SAFETY FEATURE WHEN THE KEY COMES OUT OF THE IGNITION BEFORE TURNING VEHICLE OFF.
CAR IN PARK, REMAINS ON AFTER KEY HAS BEEN TURNED OFF AND REMOVED. KEY IS NEW AND REPLACED THIS YEAR. APPEARS TO BE SOMETHING IN THE IGNITION/ELECTRICAL SYSTEM.
09 JEEP GRAND CHEROKEE ELECTRICAL ISSUE - SECOND OCCURRENCE: LOST ALL DASH GAUGES, SPEEDOMETER, LIGHTING, RADIO, TURN SIGNALS, NO BRAKE LIGHTS AND HEAT/AC WHILE DRIVING DOWN THE HIGHWAY. I TOOK THE VEHICLE IMMEDIATELY TO THE DEALER WITH THE ISSUE SHOWING. I WAS TOLD THAT SOMEONE WOULD LOOK AT THE VEHICLE, HOWEVER, I HAD TO LEAV…
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09 JEEP GRAND CHEROKEE ELECTRICAL ISSUE - SECOND OCCURRENCE: LOST ALL DASH GAUGES, SPEEDOMETER, LIGHTING, RADIO, TURN SIGNALS, NO BRAKE LIGHTS AND HEAT/AC WHILE DRIVING DOWN THE HIGHWAY. I TOOK THE VEHICLE IMMEDIATELY TO THE DEALER WITH THE ISSUE SHOWING. I WAS TOLD THAT SOMEONE WOULD LOOK AT THE VEHICLE, HOWEVER, I HAD TO LEAVE THE VEHICLE WITH THE DEALER OVERNIGHT. IT APPEARS THE DEALER DID NOT LOOK AT THE VEHICLE UNTIL THE NEXT DAY. DEALER RETURNED THE VEHICLE UNABLE TO DETERMINE THE PROBLEM. TOLD TO BRING THE VEHICLE BACK WHEN THE PROBLEM OCCURS AGAIN. THIS IS A SAFETY ISSUE WHICH COULD HAVE RESULTED IN AN ACCIDENT. THE VEHICLE SHOULD BE RECALLED FOR SAFETY CONCERNS. THIS IS MY SECOND COMPLAINT TO NHTSA.
WHILE DRIVING, THE IGNITION SWITCH GOES INTO ACCESSORY AND THE ENGINE SHUTS OFF..JEEP HAS NO POWER STEERING OR POWER TO CONTROL THE VEHICLE. THIS SCARED THE "H" OUT OF MY WIFE YESTERDAY WHILE DRIVING IN TRAFFIC ACROSS A BRIDGE GOING TO WORK. SHE WAS TRAVELING APROX. 45 MPH ACROSS A STRAIGHT BRIDGE. THIS SAME THING HAPPENED TO MY…
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WHILE DRIVING, THE IGNITION SWITCH GOES INTO ACCESSORY AND THE ENGINE SHUTS OFF..JEEP HAS NO POWER STEERING OR POWER TO CONTROL THE VEHICLE. THIS SCARED THE "H" OUT OF MY WIFE YESTERDAY WHILE DRIVING IN TRAFFIC ACROSS A BRIDGE GOING TO WORK. SHE WAS TRAVELING APROX. 45 MPH ACROSS A STRAIGHT BRIDGE. THIS SAME THING HAPPENED TO MYSELY LAST YEAR WHILE ON THE PA TURNPIKE IN TRAFFIC. I PUT THE FLASHERS ON AND SHIFTED INTO NEUTRAL AND RESTARTED THE JEEP WITHOUT MUCH SERIOUS PROBLEMS. BUT NOW A SECOND TIME !!! I DON'T WANT ANYBODY TO GET HURT BECAUSE OF THIS
AT TIMES, THE IGNITION SWITCH TURNS OFF UNEXPECTEDLY WHILE DRIVING. ALSO, WHEN STARTING, THE IGNITION SWITCH WILL, AT TIMES, TURN OFF, RESULTING IN A FAILURE TO REMAIN RUNNING.
MY LIGHT FOR AIR BAGS WHEN I TURN WHEEL IT COMES ON
Official recalls
213V175000 · Electrical System; Power Train:transfer Case (4-WHEEL Drive)
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
09V118000 · Air Bags; Air Bags:frontal; Electrical System:wiring
Apr 9, 2009
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Air Bags:frontal
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Electrical System:wiring
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.