INSIDE DOOR HANDLE ON FRONT DOOR AND BACK DOOR IS BROKEN THERE IS NO REASON FOR THIS OTHER THEN IT BEING CHEAP. I DO NOT UNDER STAND WHY NHTSA HAS LEFT THIS VERY BAD SAFETY PROBLEM GO FOR SO LONG . IT MAY LOOK AS THOUGH THEY ARE IN JEEPS POCKETS ITS OK FOR JEEP TO CHARGE 500 FOR A NEW PANEL RIGHT THE CONSUMER IS GETTING T…
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INSIDE DOOR HANDLE ON FRONT DOOR AND BACK DOOR IS BROKEN THERE IS NO REASON FOR THIS OTHER THEN IT BEING CHEAP. I DO NOT UNDER STAND WHY NHTSA HAS LEFT THIS VERY BAD SAFETY PROBLEM GO FOR SO LONG . IT MAY LOOK AS THOUGH THEY ARE IN JEEPS POCKETS ITS OK FOR JEEP TO CHARGE 500 FOR A NEW PANEL RIGHT THE CONSUMER IS GETTING THE SHORT END OF IT HERE OR THERE WAITING FOR SOMEONE TO PANIC AND HAVE A HEART ATTACK BECAUSE I CAN'T GET OUT OF THE VEHICLE BUT I'M JUST SAYING AND OBVIOUSLY THIS IS BEEN GOING ON WELL BEFORE THE 2006 JEEP I HAVE AND OOOOOOOOOOOOO STILL NO HELP *TR
NHTSA ODI #10648609
49,000 miles · Sep 29, 2014
Structure
PASSENGER REAR DOOR HANDLE BROKEN OFF DUE TO CHEAP, DEFECTIVE PLASTIC THE DOOR PANEL IS MADE OF. UPON FURTHER INSPECTION, ALL 3 OF THE OTHER DOORS HAVE THE SAME CRACKS IN THE DOOR PANEL - IT IS ONLY A MATTER OF TIME BEFORE THE PLASTIC ON THOSE CRACKS AND CHIPS OFF, AND THOSE DOOR HANDLES ALSO BREAK OFF. YOU CAN NOT OPEN THE DO…
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PASSENGER REAR DOOR HANDLE BROKEN OFF DUE TO CHEAP, DEFECTIVE PLASTIC THE DOOR PANEL IS MADE OF. UPON FURTHER INSPECTION, ALL 3 OF THE OTHER DOORS HAVE THE SAME CRACKS IN THE DOOR PANEL - IT IS ONLY A MATTER OF TIME BEFORE THE PLASTIC ON THOSE CRACKS AND CHIPS OFF, AND THOSE DOOR HANDLES ALSO BREAK OFF. YOU CAN NOT OPEN THE DOOR FROM THE INSIDE ONCE THE HANDLES BREAK OFF - THIS IS A DEFECT IN THE DOORS. THIS IS NOT A RESULT OF WEAR AND TEAR ON A VEHICLE THAT HAD LESS THAN 50,000 MILES WHEN WE PURCHASED IT. I HAVE NEVER OWNED A VEHICLE WHERE BROKEN DOOR HANDLES ARE CONSIDERED NORMAL "WEAR AND TEAR". THE COST OF REPAIR IS $600-$700 PER DOOR PANEL - CHYRSLER NEEDS TO OWN THE FACT THAT THESE PARTS ARE DEFECTIVE AND COVER THE COST FOR THEIR OWNERS. THERE ARE MANY, MANY POSTS ON THE INTERNET REGARDING THIS ISSUE FROM HUNDREDS OF JEEP OWNERS - IT IS INEXCUSABLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10639816
Mileage unknown · Sep 17, 2014
Structure
DRIVER SIDE INTERIOR DOOR TRIM BEHIND THE DOOR HANDLE HAS BROKEN AWAY. WITHOUT THE TRIM THE DOOR HANDLE DOES NOT REMAIN IN THE CORRECT POSITION. DOOR HANDLE HAS TO BE SET BACK INTO PROPER POSITION BEFORE DOOR CAN BE OPENED. THIS IS CONCERNING WHEN I CONSIDER EXITING THE VEHICLE QUICKLY IN AN EMERGENCY. ALSO THE HANDLE/TRIM CONDI…
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DRIVER SIDE INTERIOR DOOR TRIM BEHIND THE DOOR HANDLE HAS BROKEN AWAY. WITHOUT THE TRIM THE DOOR HANDLE DOES NOT REMAIN IN THE CORRECT POSITION. DOOR HANDLE HAS TO BE SET BACK INTO PROPER POSITION BEFORE DOOR CAN BE OPENED. THIS IS CONCERNING WHEN I CONSIDER EXITING THE VEHICLE QUICKLY IN AN EMERGENCY. ALSO THE HANDLE/TRIM CONDITION IS DETERIORATING AND IT WON'T BE LONG BEFORE THE HANDLE FAILS COMPLETELY. *TR
NHTSA ODI #10637104
Mileage unknown · Sep 4, 2014
Structure
BROKEN CAR DOOR HANDLE/PANEL ON BOTH THE FRONT DRIVER AND PASSENGER DOORS. DRIVER SIDE IS GETTING SO BAD, I AM CONCERNED AND NERVOUS THAT ANY DAY NOW, I WON'T BE ABLE TO OPEN DOOR FROM INSIDE THE VEHICLE. BROUGHT IT TO A LOCAL JEEP DEALERSHIP APPROXIMATELY 6 MONTHS AGO WHEN I FIRST NOTICED THIS AND WAS INFORMED THIS ISSUE IS N…
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BROKEN CAR DOOR HANDLE/PANEL ON BOTH THE FRONT DRIVER AND PASSENGER DOORS. DRIVER SIDE IS GETTING SO BAD, I AM CONCERNED AND NERVOUS THAT ANY DAY NOW, I WON'T BE ABLE TO OPEN DOOR FROM INSIDE THE VEHICLE. BROUGHT IT TO A LOCAL JEEP DEALERSHIP APPROXIMATELY 6 MONTHS AGO WHEN I FIRST NOTICED THIS AND WAS INFORMED THIS ISSUE IS NOT COVERED UNDER "EXTENDED WARRANTY" AND COST WOULD BE OVER $1000 TO REPLACE ENTIRE DOOR PANEL AND THAT'S JUST FOR ONE DOOR. EXCEPT FOR THIS ISSUE WHICH IS BEYOND MY CONTROL, I KEEP MY VEHICLE IN EXCELLENT CONDITION AND IT HAS VERY LOW MILES, BUT THE UNSIGHTLY DOOR HANDLE/PANELS JUST MAKES THE APPEARANCE OF MY JEEP LOOK LIKE TRASH BESIDES THE FACT THAT THIS IS NOW BECOMING A SAFETY ISSUE. *TR
NHTSA ODI #10630821
90,000 miles · Aug 30, 2014
Structure
THREE OF FOUR DOOR HANDLES HAVE BROKEN, FIRST TWO BEING RARELY USED DOORS. THIS IS A FLAW AND SAFETY HAZARD. COST TO REPAIR EXTREMELY EXPENSIVE FROM MANUFACTURER. *TR
NHTSA ODI #10629627
72,000 miles · Aug 26, 2014
Structure
WHEN EXITING VEHICLE, DRIVER SIDE DOOR HANDLE FELL OFF, MAKING THE DOOR INOPERABLE. *TR
NHTSA ODI #10628564
95,000 miles · Aug 25, 2014
StructureSuspension
DOOR HANDLES ON ALL 4 DOORS ARE COMING APART. THE CHROME LEVER IS BREAKING THE PLASTIC MOLD. THE REAR PASSENGER DOOR LEVER IS TOTALLY BROKE OFF SO THE DOOR CANNOT BE OPENED FROM INSIDE THE VEHICLE. IT IS A DEFINITE DEFECT IN THE VEHICLE. *TR
NHTSA ODI #10628168
52,000 miles · Jul 8, 2014
Power TrainStructureUnknown Or Other
CAR WILL POP OUT OF GEAR AND INTO NEUTRAL WHILE DRIVING AT SPEEDS UNDER 60MPH. CAR HAS BEEN OWNED BY ME SINCE IT HAD 9000 MILES AND HAS BEEN SERVICED REGULARLY AND IS A LOW MILEAGE CAR. DESINTEGRATING DOOR PANELS, ISSUES WITH TRANSMISSION THAT COULD CAUSE LOSS OF CONTROL IN TRAFFIC, WHAT NEXT. CHRYSLER MAINTAINS THAT THERE ARE N…
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CAR WILL POP OUT OF GEAR AND INTO NEUTRAL WHILE DRIVING AT SPEEDS UNDER 60MPH. CAR HAS BEEN OWNED BY ME SINCE IT HAD 9000 MILES AND HAS BEEN SERVICED REGULARLY AND IS A LOW MILEAGE CAR. DESINTEGRATING DOOR PANELS, ISSUES WITH TRANSMISSION THAT COULD CAUSE LOSS OF CONTROL IN TRAFFIC, WHAT NEXT. CHRYSLER MAINTAINS THAT THERE ARE NO RECALLS FOR THESE KNOWN SAFETY HAZARDS. CRAZY. UPDATED 2/25/2015*JS
NHTSA ODI #10609130
100,800 miles · May 10, 2014
Structure
THE HOUSING SURROUNDING THE FRONT DRIVER AND PASSENGER INTERIOR DOOR HANDLE HAS CRACKED AND BROKEN AWAY RESULTING IN COMPROMISED EXIT FROM THE VEHICLE. THIS IS A VERY COMMON ISSUE AMONG 2005-2010 JEEP GRAND CHEROKEE VEHICLES AND SHOULD BE RECALLED BUY CHRYSLER. THE 5-6-2014 DATE IS WHEN THE PASSENGER DOOR OCCURRED WHICH RESU…
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THE HOUSING SURROUNDING THE FRONT DRIVER AND PASSENGER INTERIOR DOOR HANDLE HAS CRACKED AND BROKEN AWAY RESULTING IN COMPROMISED EXIT FROM THE VEHICLE. THIS IS A VERY COMMON ISSUE AMONG 2005-2010 JEEP GRAND CHEROKEE VEHICLES AND SHOULD BE RECALLED BUY CHRYSLER. THE 5-6-2014 DATE IS WHEN THE PASSENGER DOOR OCCURRED WHICH RESULTED IN ME INSPECTING MY DRIVER SIDE SHOWING THE DRIVER SIDE WAS SEVERELY COMPROMISED. *TR
NHTSA ODI #10587601
64,000 miles · Apr 8, 2014
StructureInjury
THE PASSENGER SIDE DOOR HANDLE HAS BROKEN COMPLETELY DUE TO THE COLLAPSE OF STRESS CRACKS IN THE PLASTIC. THE FRACTURE CAUSED A MINOR LACERATION ON MY RIGHT HAND. THE SAME INCIDENT HAPPENED A FEW DAYS LATER TO THE RIGHT REAR DOOR AND I NOTICED THAT THE REMAINING DOORS HAVE MAJOR STRESS CRACKS IN THE SAME PLACE AND ARE NOT SAFE T…
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THE PASSENGER SIDE DOOR HANDLE HAS BROKEN COMPLETELY DUE TO THE COLLAPSE OF STRESS CRACKS IN THE PLASTIC. THE FRACTURE CAUSED A MINOR LACERATION ON MY RIGHT HAND. THE SAME INCIDENT HAPPENED A FEW DAYS LATER TO THE RIGHT REAR DOOR AND I NOTICED THAT THE REMAINING DOORS HAVE MAJOR STRESS CRACKS IN THE SAME PLACE AND ARE NOT SAFE TO OPERATE. WE MUST OPEN THE WINDOW TO OPERATE THE OUTSIDE HANDLES TO EXIT THE AUTOMOBILE. IF AN ACCIDENT OCCURS ALL PASSENGERS ,ESPECIALLY CHILDREN AND THOSE UNABLE TO REACH THE OUTSIDE HANDLES QUICKLY, WOULD BE AT SERIOUS RISK OF INJURY OR DEATH. I TALKED TO THE DEALER AND TO A CHRYSLER REPRESENTATIVE AND WAS TOLD THEY WERE NOT AWARE OF THE SAFETY PROBLEM AND DID NOT OFFER ANY HELPFUL SOLUTION OTHER THAN TO REPLACE THE FOUR DOOR PANELS AT MY EXPENSE. I WILL HAVE TO DO THE REPAIRS BECAUSE OF THE HIGH RISK TO MY FAMILY HOWEVER IT IS NOT FAIR THAT A LARGE COMPANY IN THE US CAN IGNORE SUCH A MAJOR SAFETY RISK TO IT'S CUSTOMERS. HOPEFULLY AN ACCIDENT DOES NOT HAPPEN, PARTICULARLY AFFECTING CHILDREN OR SENIORS, BEFORE THEY SERIOUSLY ADDRESS THE DEFECT. THIS IS OBVIOUSLY A SERIOUS SAFETY ISSUE AND BASED UPON THE NUMBER OF CONCERNS RAISED THROUGHOUT THE INTERNET IT DEFINITELY AFFECTS MANY PEOPLE. I BELIEVE IT IS THE RESPONSIBILITY OF THE NHTSA TO PROTECT US FROM LARGE COMPANIES THAT KNOWINGLY PLACE US IN A SERIOUS SAFETY SITUATION. PLEASE DO WHAT'S RIGHT AND ISSUE A SAFETY RECALL IN ORDER TO KEEP US SAFE. *TR
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
ON CERTAIN SPORT UTILITY VEHICLES, THE INFLATOR CONNECTOR FOR THE DRIVER'S AIR BAG MAY HAVE BEEN INCORRECTLY ASSEMBLED.
Consequence & remedy
Consequence: THE AIR BAG MAY NOT INFLATE PROPERLY WHICH CAN INCREASE THE RISK OF INJURY IN CERTAIN CRASH CONDITIONS.
Remedy: DEALERS WILL REPAIR THE DRIVER'S FRONT AIR BAG INFLATOR FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN THE WEEK OF AUGUST 2, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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