2006 Jeep Grand Cherokee

AFTER N23 RECALL WAS PERFORMED, MY JEEP WILL NOT ENGAGE IN 4WHEEL DRIVE LO. ON STARTUP IT STATES, "SERVICE 4WD SYSTEM". MANY PEOPLE ARE REPORTED THE SAME PROBLEM. THE CAR WILL NOT SHIFT INTO 4WD LOW OR INTO NEUTRAL FOR TOWING. CHRYSLER ERROR CODE IS C140F AND IT IS EVEN LISTED IN THE REPROGAM INSTRUCTIONS. I DID NOT HAVE THIS ISSUE PRIOR TO THE N23 RECALL. *TR

AFTER MY GRAND CHEROKEE HAD THE "N23" RECALL PERFORMED ON IT BY THE PREVIOUS OWNER, THE "SERVICE 4WD" INDICATOR COMES ON AND DISABLES MY TRANSFER CASE SHIFTING. I CLEAR THE CODES AND IT WORKS AGAIN FOR A SHORT PERIOD OF TIME THEN THE CODES RETURN (C1406, C1405, C140F) DISABLING THE SHIFTING AGAIN. THIS APPEARS TO BE A COMMON ISSUE WITH GRAND CHEROKEES ACCORDING TO THE INFORMATION I HAVE FOUND ON JEEPFORUM. *TR

I HAD N23 RECALL DONE ON MY JEEP IN 8/2013. I HAVE HAD MY JEEP TO 3 DEALERS 9 DIFFERENT TIMES. SINCE THE RECALL MY 4WHEEL LOW/ NEUTRAL HAS NOT WORKED ON JEEP. I HAVE HAD MY ACTUATOR REPLACED AND THE FINAL DRIVE CONTROLLER REPROGRAMMED MANY TIMES. THE ISSUE WILL FIX FOR A DAY AND THEN BACK TO SAY FAULT CODE. MY SERVICE 4WHEEL DRIVE LIGHT COMES ON WHEN I TRY AND ENGAGE IT. I HAVE CONTACTED JEEP CORPORATE AND HAVE BEEN WORKING WITH THEM BUT I DON'T FEEL THEY CARE. THEY HAVE HAD ME TAKING MY CAR TO ALL THESE DIFFERENT DEALERS AND EVERYONE SAYS ITS SOMETHING DIFFERENT AND SAY THEY FIXED IT. I HAVE BEEN OUT OF 800 OR MORE IN GAS, 160 IN DIAGNOSIS FEES, 170 IN TOW BILL FROM ONE DEALER TO ANOTHER, AND 600 FOR ACTUATOR. I HAVE ONLY HAD MY JEEP SERVICED AT JEEP DEALERS AND IT HAS ALWAYS HAD ALL SCHEDULED MAINTENANCE ON TIME. I FEEL THAT THE SOFTWARE THAT WAS INSTALLED ON MY JEEP HAS CAUSED ALL THESE ISSUES. I NEVER HAD ANY PROBLEMS OUT OF MY 4WHEEL DRIVE SYSTEM. MY FIRST RECALL LETTER STATED THAT MY TRANSFER CASE MAY EXPERIENCE A TRANSFER CASE ACTUATOR ENCODER ELECTRICAL FAILURE THAT RESULTS IN UNINTENTIONAL TRANSFER CASE SHIFTING INTO OR THROUGH THE NEUTRAL POSITION. MY JEEP HAS BEEN SHOWING THE SAME 4WHEEL DRIVE CODE SINCE THE RECALL. I HAD TO PAY TO REPLACE MY ACTUATOR CAUSE THEY SAID IT WENT BAD AFTER THE RECALL. I FEEL LIKE I HAVE BEEN TAKEN ADVANTAGE OF I PAID 51,000 FOR MY JEEP AND HAVE TAKEN VERY GOOD CARE OF IT. SOMEONE HAS GOT TO DO SOMETHING SO JEEP WILL FIX EVERYONE'S SUV. THERE ARE MANY OTHERS IN THIS SAME POSITION AS ME ITS POSTED ALL OVER THE INTERNET. THIS HAS BEEN GOING ON FOR 5 MONTHS AND STILL NO SOLUTION. *TR

TL* THE CONTACT OWNS A 2006 GRAND JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE FOUR-WHEEL DRIVE LOW INDICATOR LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT BEEN REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN) AND WAS REPAIRED PRIOR TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 99,831. UPDATED 03/05/14*LJ

DRIVING ON THE HIGHWAY AND THE ENTIRE DASH BOARD LIT UP, BLANK A FEW TIMES, AND THEN WENT DARK. NOTHING ON THE DASH BOARD WAS WORKING (NO MPH, GAS GAUGE, ETC.). AFTER A FEW MINUTES OF BLINKING AND GOING DARK, EVERYTHING BEGINS TO WORK AGAIN, BUT THE CHECK ENGINE LIGHT COMES ON. THIS EXACT SCENARIO HAS HAPPENED MULTIPLE TIMES. USUALLY THE LIGHT WILL STAY ON FROM ANYWHERE BETWEEN 1-5 DAYS AND THEN GO AWAY. I HAVE BEEN DEALING WITH THIS ISSUE FOR OVER A YEAR. IN ONCE INSTANCE, I WAS DRIVING AROUND THE CITY GOING 10-15 MPH AND THIS SCENARIO HAPPENED AND THE BRAKES WERE NOT WORKING PROPERLY AND THE CAR WAS VERY HARD TO TURN. EVERYTIME I HAVE BROUGHT THE CAR TO THE DEALER THEY TRY TO PULL A CODE AND NOTHING IS AVAILABLE FOR THEM. AT THIS POINT I AM FED UP SO I AM OFFICIALLY REPORTING THE ISSUE. IT IS COMPLETELY UNSAFE TO BE DRIVING WHEN THIS HAPPENS, ESPECIALLY WHEN YOU ARE ON THE HIGHWAY. LET'S HOPE SOMETHING IS OFFICIALLY DONE BEFORE ANYONE GETS HURT. *TR

MY JEEP HAS BEEN SLIPPING OUT OF GEAR WHILE DRIVING FREQUENTLY AND ALL THE CAR DOES IS REV, AS IF IT IS IN NEUTRAL. THIS HAS HAPPENED OFF AND ON OVER THE LAST TWO YEARS AND NOTHING HAS BEEN DONE ABOUT IT. I HAVE TAKEN IT TO THE DEALERSHIP MULTIPLE TIMES AND THEY TELL ME THAT EVERYTHING IS FIXED. THEN IT HAPPENS AGAIN WHEN I LEAST EXPECT IT. IT IS VERY DANGEROUS FOR THIS TO BE HAPPENING WHILE I'M DRIVING WITH MY 2 YEAR OLD DAUGHTER IN THE CAR. I CALLED THE CHRYSLER RECALL NUMBER AND THEY TOLD ME THAT I WAS NOT INCLUDED IN THE RECALL AND TO JUST TAKE IT TO THE DEALERSHIP, WHICH I HAVE ALREADY DONE SEVERAL TIMES AND AM TIRED OF WASTING MY MONEY. THIS IS HAPPENING TO MY CAR AND I DON'T WANT TO WAIT UNTIL AN ACCIDENT HAPPENS. I WILL CONTINUE TO LOG COMPLAINTS AND DOCUMENT EACH TIME THIS HAPPENS UNTIL SOMETHING IS DONE. *TR

TL*THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE LIGHTS ON THE GEAR SHIFTER ILLUMINATED AS THE VEHICLE SIMULTANEOUSLY DECELERATED AND ENGAGED INTO NEUTRAL INDEPENDENTLY. THE CONTACT HAD TO SHIFT FROM PARK TO DRIVE WHILE THE VEHICLE WAS IN MOTION IN ORDER TO RESOLVE THE FAILURE MOMENTARILY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LAMP WAS ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 130000.

TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE SHIFTED INTO NEUTRAL. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM) BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 12/24/13*LJ

I RECEIVED A RECALL LETTER IN JUNE 2013 FROM CHRYSLER RECALL N23/NHTSA 13V-175 TRANSFER CASE ACTUATOR. STATING SOFTWARE WAS NOT AVAILABLE JUST YET TO FIX. THEN IN AUGUST 2013 RECEIVED A SECOND RECALL NOTICE EXPLAINING THAT THE SOFTWARE IS NOW AVAILABLE FOR THE RECALL TO BE RESOLVED. ALL I HAVE TO DO IS GO TO A CHRYSLER/DODGE/JEEP DEALERSHIP AND HAVE THE SOFTWARE REPROGRAM THE FINAL DRIVE CONTROLLER MODULE.ON AUGUST 13/2013 I HAD THE RECALL SERVICED AT JOHNSON DODGE DEALERSHIP IN BUDD LAKE NJ ( 481 RT 46 BUDD LAKE NJ 07828). THEY DID SERVICE MY VEHICLE FOR SAID RECALL. THE NEXT DAY AND EVERYDAY SINCE I HAVE A WARNING LIGHT ON MY DASH STATING""SERVICE 4WD SYSTEM". I READ THE CAR MANUAL AND DID SOME TROUBLE SHOOTING, BUT LIGHT STILL ON. I TRIED TO PUT VEHICLE INTO 4WD LO, AS INSTRUCTED BY THE CAR MANUAL. RESULT, IS DOESN'T GO INTO 4WD LO, WARNING MESSAGE STILL COMING ON. I MADE AN APPOINTMENT (AUGUST 22/2013) FOR THE SAME DEALER TO INSPECT THIS ISSUE BECAUSE I DO BELIEVE POSSIBLY SOMETHING WAS EITHER DONE INCORRECTLY, OR WRONG SOFTWARE. END RESULT FROM SECOND VISIT TO DEALER IS , MY TRANSFER CASE ACTUATOR NEEDS REPLACING !! ($600 PLUS TAX) . THEY WILL REPLACE IT, BUT I FEEL THE TWO ISSUES ARE RELATED, AND I SHOULD NOT HAVE TO PAY THE BILL. THE DEALER REINSPECTED ALL ABOVE COMPONENTS AND STATED THE SOFTWARE IS NOT WORKING PROPERLY WITH THE ACTUATOR? SO END RESULT IS THEY WANT TO REPLACE THE ACTUATOR. MY ORIGINAL RECALL LETTER SAID I MAY HAVE A FAULT IN THE ACTUATOR, BUT THE SECOND LETTER STATED FOR THE NEW SOFTWARE TO FIX ALL. THE DEALER SAID THATS ALL THEY CAN DO! CALL CHRYSLER AND SEE WHAT THEY SAY. TRIED TO CALL A SECOND DEALER, ( DOVER DODGE IN RANDOLPH & ROCKAWAY NJ) AND STILL WAITING FOR A CALL BACK. I THEN CALLED A 800# FOR CHRYSLER A CUSTOMER HOT LINE (800-992-1997) GIVEN TO ME BY DEALER, THOSE TOO, I'M WAITING ON A RESOLUTION. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR