NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
25 reportsClear category filter38,000 miles · Jul 8, 2014
Latches/locks/linkages
AFTER 4+ YEARS OF CONSUMER COMPLAINTS ABOUT HIS VERY SERIOUS SAFETY HAZARD, STILL NOTHING HAS BEEN DONE. THE DOOR HANDLES OF MY 2006 JEEP GRAND CHEROKEE STARTED CRUMBLING AND CRACKING ABOUT TWO YEARS AGO AT ABOUT 38,000 MILES. A YEAR AGO, THE FIRST DOOR HANDLE SIMPLY BROKE OFF AMONGST SHARDS OF PANELING AROUND IT, MAKING THE DOO…
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AFTER 4+ YEARS OF CONSUMER COMPLAINTS ABOUT HIS VERY SERIOUS SAFETY HAZARD, STILL NOTHING HAS BEEN DONE. THE DOOR HANDLES OF MY 2006 JEEP GRAND CHEROKEE STARTED CRUMBLING AND CRACKING ABOUT TWO YEARS AGO AT ABOUT 38,000 MILES. A YEAR AGO, THE FIRST DOOR HANDLE SIMPLY BROKE OFF AMONGST SHARDS OF PANELING AROUND IT, MAKING THE DOOR INOPERABLE. TODAY, THREE OUT OF FOUR PANELS HAVE DESINTEGRATED AROUND THE HANDLES TO THE POINT WHERE THEY ARE INOPERABLE AS WELL, EFFECTIVELY TRAPPING SOMEONE IN THE BACK OF THE VEHICLE IF I DARED TO TO HAVE PASSENGERS AND GOT INTO AN ACCIDENT. THE DRIVER'S SIDE IS HANGING BY A THREAD. I AM UNABLE TO DRIVE MY CLIENTS ANYMORE DUE TO LIABILITY ISSUES AND THE DANGER THAT STEMS FROM THIS AWFULLY POOR DESIGN AND QUALITY. I HAVE READ 100S OF TESTIMONIALS TO THIS AVAIL FROM OTHER JEEP OWNERS AND THIS GRAVE SAFETY ISSUE PERSISTS AND IS ALIVE AND WELL WITHOUT ANY OFFICIAL PUSH FOR REMEDIATION. THE DEALERS WANT ALMOST $3000 TO REPLACE THEIR SHODDY AND DANGEROUS DOOR PANELS. PLEASE. IT IS IMPERATIVE THAT AFTER YEARS OF COLLECTING DATA ON THIS ISSUE, SOMETHING WILL BE DONE. THESE FAULTY DOOR PANELS ARE TURNING THE VEHICLE POTENTIALLY INTO A DEATH TRAP FOR ANYONE INSIDE... *JS
NHTSA ODI #10609126
75,000 miles · Jan 28, 2013
Electrical SystemLatches/locks/linkages
THE LATCH ON THE BACK DOOR MAKES A BUZZ OR A DUCK LIKE NOISE WHEN LOCKS. SEAT BELT DOES NOT RETRACT ALL THE WAY WHEN UNFASTENED. *TR
NHTSA ODI #10495007
Mileage unknown · Oct 26, 2011
Latches/locks/linkages
ALL FOUR INTERIOR DOOR OPENING HANDLES BREAKING/FAILING: 1 REAR DOOR TOTALLY INOPERABLE. ***THIS IS A DANGEROUS SAFETY ISSUE - IF HANDLES BREAK OR ARE INOPERABLE IN CERTAIN EMERGENCY SITUATIONS, PASSENGERS MAY NOT BE ABLE TO EXIT THE VEHICLE, CAUSING SERIOUS INJURY OR DEATH!*** MANUFACTURER CHARGE TO REPLACE/REPAIR HANDL…
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ALL FOUR INTERIOR DOOR OPENING HANDLES BREAKING/FAILING: 1 REAR DOOR TOTALLY INOPERABLE. ***THIS IS A DANGEROUS SAFETY ISSUE - IF HANDLES BREAK OR ARE INOPERABLE IN CERTAIN EMERGENCY SITUATIONS, PASSENGERS MAY NOT BE ABLE TO EXIT THE VEHICLE, CAUSING SERIOUS INJURY OR DEATH!*** MANUFACTURER CHARGE TO REPLACE/REPAIR HANDLES IS PROHIBITIVELY EXPENSIVE: IN MY CASE, THE COST OF EIGHT (8) MONTHLY CAR PAYMENTS! MANUFACTURER SAFETY RECALL WARRANTED! *TT
NHTSA ODI #10432933
56,000 miles · Sep 2, 2011
Latches/locks/linkages
DOOR HANDLES OPENING AND CLOSING DURING NORMAL USE ON ALL FOUR DOORS AT APPROXIMATELY 50000 MILES CAUSED INTERIOR DOOR PANEL TO CRACK. THIS CAUSES DOOR HANDLE TO NOT FUNCTION PROPERLY WHICH IS A SAFETY ISSUE IF SOMEONE NEEDS TO EXIT VEHICLE QUICKLY SUCH AS DURING AN ACCIDENT. I SPOKE WITH CHRYSLER WHO INSISTS IT IS A COSMETIC…
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DOOR HANDLES OPENING AND CLOSING DURING NORMAL USE ON ALL FOUR DOORS AT APPROXIMATELY 50000 MILES CAUSED INTERIOR DOOR PANEL TO CRACK. THIS CAUSES DOOR HANDLE TO NOT FUNCTION PROPERLY WHICH IS A SAFETY ISSUE IF SOMEONE NEEDS TO EXIT VEHICLE QUICKLY SUCH AS DURING AN ACCIDENT. I SPOKE WITH CHRYSLER WHO INSISTS IT IS A COSMETIC ISSUE, WHICH IT CERTAINLY IS NOT. ENTIRE INTERIOR DOOR PANEL NEEDS TO BE REPLACE ON EACH DOOR AT COST OF $600 EACH TO FIX THIS AND THIS HAS NOT BEEN DONE AS OF YET. *TR
NHTSA ODI #10423036
45,000 miles · Aug 14, 2011
Latches/locks/linkagesStructure
ALL 4 OF THE INSIDE DOOR HANDLES HAVE BROKEN WITH NO MISUSE WHATSOEVER, AS A MATTER OF FACT EACH DOOR WAS "BROKEN" BY DIFFERENT PEOPLE BY SIMPLY TRYING TO OPEN THE DOOR. I AM WORRIED THAT IF THERE WAS AN ACCIDENT MY PASSENGERS OR MYSELF COULD NOT GET OUT OF THE TRUCK. *TR
NHTSA ODI #10419397
25,000 miles · Jul 20, 2011
Latches/locks/linkages
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED ALL OF THE INTERIOR DOOR HANDLES HAVE CRACKED; THEREFORE, THE CONTACT WAS ONLY ABLE TO USE THE OUTSIDE HANDLE TO OPEN THE DOOR. THE CONTACT CALLED THE DEALER REGARDING THE CRACKED HANDLES AND THE THEY STATED THE ENTIRE DOOR PANEL NEEDED TO BE REPLACED. THE C…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED ALL OF THE INTERIOR DOOR HANDLES HAVE CRACKED; THEREFORE, THE CONTACT WAS ONLY ABLE TO USE THE OUTSIDE HANDLE TO OPEN THE DOOR. THE CONTACT CALLED THE DEALER REGARDING THE CRACKED HANDLES AND THE THEY STATED THE ENTIRE DOOR PANEL NEEDED TO BE REPLACED. THE CONTACT STATED THERE WERE NUMEROUS COMPLAINTS REGARDING THE FAULTY DOOR HANDLES FOR HER YEAR, MAKE, AND MODEL. THE MANUFACTURER DID NOTHING TO REMEDY THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
NHTSA ODI #10413720
Mileage unknown · Jul 5, 2011
Latches/locks/linkagesStructure
DURING THE MONTH OF MAY 2011 THE PLASTIC INTERIOR DOOR HANDLE RECESSES BEGAN TO CRACK AND ULTIMATELY THE PIECES LITERALLY BEGAN TO FALL OF THE VEHICLE RENDERING THE DOOR HANDLES USELESS WHEN ATTEMPTING TO OPEN THE DOOR FROM INSIDE AS DOOR HANDLES NO LONGER HAD A PIVOT POINT TO OPERATE AGAINST WHEN ATTEMPTING TO PULL THE INTERIOR…
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DURING THE MONTH OF MAY 2011 THE PLASTIC INTERIOR DOOR HANDLE RECESSES BEGAN TO CRACK AND ULTIMATELY THE PIECES LITERALLY BEGAN TO FALL OF THE VEHICLE RENDERING THE DOOR HANDLES USELESS WHEN ATTEMPTING TO OPEN THE DOOR FROM INSIDE AS DOOR HANDLES NO LONGER HAD A PIVOT POINT TO OPERATE AGAINST WHEN ATTEMPTING TO PULL THE INTERIOR DOOR HANDLE IN AN EFFORT TO OPERATE THE DOOR LATCH MECHANISM. THIS FAILURE MAKES IT IMPOSSIBLE TO OPEN THE DOOR FROM INSIDE THE VEHICLE SHORT OF ROLLING DOWN THE POWER WINDOWS AND PULLING ON THE OUTSIDE DOOR HANDLE. ON THE TENTH OF JUNE 2011 THE SELLING DEALER WAS CALLED CONCERNING THIS ISSUE AND THE OPERATIONS MANAGER STATED HE COULD NOT DO ANYTHING. SUBSEQUENTLY CHRYSLER CUSTOMER ASSISTANCE WAS CALLED AND AFTER SEVERAL EXCHANGES WITH TWO DIFFERENT CASE MANAGERS, ON THE 21ST OF JUNE I WAS TOLD BY THE PRESIDING CASE MANAGER THAT DUE TO THE FACT THAT THE VEHICLE HAD APPROXIMATELY 80,000 MILES ON IT AND HAD BEEN OUT OF WARRANTY FOR SO LONG (2006 JEEP GRAND CHEROKEE LARADO) CHRYSLER WOULD DO NOTHING. *KB
NHTSA ODI #10410617
48,000 miles · Jun 29, 2011
Latches/locks/linkagesStructure
2006 JEEP GRAND CHEROKEE INTERIOR DOOR HANDLES DISINTEGRATE MAKING IT IMPOSSIBLE TO OPEN DOORS FROM INSIDE. OBVIOUSLY A TREMENDOUS SAFETY CONCERN IN CASE OF MISHAP AS ALL FOUR DISINTEGRATE AT THE SAME RATE. WE HAD 2 TOTALLY FAIL RENDERING DOOR INOPERATIVE AND OCCUPANT UNABLE TO EXIT. *TR
NHTSA ODI #10409349
14,000 miles · May 24, 2011
Latches/locks/linkages
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DOOR HANDLES BEGAN TO CRACK FROM THE INTERIOR OF THE VEHICLE. THE METAL DOOR PART WAS NO LONGER ATTACHED TO THE PLASTIC. THE VEHICLE WAS TAKEN TO TWO AUTHORIZED DEALERS WHO TOOK PICTURES OF THE FAILURE BUT COULD NOT PROVIDE A REASON FOR THE FAILURE. ONE…
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TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DOOR HANDLES BEGAN TO CRACK FROM THE INTERIOR OF THE VEHICLE. THE METAL DOOR PART WAS NO LONGER ATTACHED TO THE PLASTIC. THE VEHICLE WAS TAKEN TO TWO AUTHORIZED DEALERS WHO TOOK PICTURES OF THE FAILURE BUT COULD NOT PROVIDE A REASON FOR THE FAILURE. ONE DEALER ADVISED THAT THE FAILURE WAS CAUSED BY VANDALISM. THE CONTACT STATED THAT THE FRONT DOOR HANDLES WERE PROGRESSIVELY WORSE THAN THE REAR HANDLES. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED THAT THEY WOULD NOT BE ABLE TO ASSIST. THE CURRENT MILEAGE WAS 30,225. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
NHTSA ODI #10402564
70,000 miles · May 5, 2011
Latches/locks/linkages
2006 JEEP GRAND CHEROKEE, 3 INTERIOR DOOR HANDLES HAVE BROKEN AND DOORS CANNOT BE OPEN FROM THE INSIDE OF THE VEHICLE. THIS IS A SAFETY ISSUE. IN THE EVENT OF AN ACCIDENT EXITING THE VEHICLE WOULD BE DIFFICULT IF NOT IMPOSSIBLE. JEEP IS NOT STANDING BEHIND THESE MANUFACTURERS DEFECTS AND A RECALL IS IN ORDER. *TR
NHTSA ODI #10399241
Official recalls
4Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Aug 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE INFLATOR CONNECTOR FOR THE DRIVER'S AIR BAG MAY HAVE BEEN INCORRECTLY ASSEMBLED.
Consequence & remedy
Consequence: THE AIR BAG MAY NOT INFLATE PROPERLY WHICH CAN INCREASE THE RISK OF INJURY IN CERTAIN CRASH CONDITIONS.
Remedy: DEALERS WILL REPAIR THE DRIVER'S FRONT AIR BAG INFLATOR FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN THE WEEK OF AUGUST 2, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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