NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
753 reportsClear category filter10,000 miles · May 14, 2007
Electrical System
TL*THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE LAREDO 4X4. WHILE DRIVING 15 MPH, THE ALTERNATOR LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HEARD A GRINDING NOISE, THE STEERING WHEEL JERKED, THE BRAKE PEDAL FAILED TO DEPRESS PROPERLY, ALL OF THE INSTRUMENT PANEL LIGHTS DIMMED, AND THE TURN SIGNALS DID NOT WORK. THE…
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TL*THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE LAREDO 4X4. WHILE DRIVING 15 MPH, THE ALTERNATOR LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HEARD A GRINDING NOISE, THE STEERING WHEEL JERKED, THE BRAKE PEDAL FAILED TO DEPRESS PROPERLY, ALL OF THE INSTRUMENT PANEL LIGHTS DIMMED, AND THE TURN SIGNALS DID NOT WORK. THE FAILURES OCCURRED ON TWO OCCASIONS. THE DEALER WAS CONTACTED TWICE AND STATED THAT THERE WAS A SHORT IN THE COMPUTER MODULE. THE VEHICLE IS NOT DRIVABLE. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 19,500 AND FAILURE MILEAGE WAS 10,000.
NHTSA ODI #10190692
Mileage unknown · May 10, 2007
Electrical SystemEngine And Engine Cooling
PURCHASED NEW JEEP GRAND CHEROKEE IN MAY 2006. THE PROBLEM STARTED ALMOST IMMEDIATELY AND CONTINUE. , DEALERSHIP COULD NOT FIND OR FIX THE PROBLEM. THE VEHICLE LOST ENGINE POWER WHILE DRIVING, RESULTING IN NO STEERING OR BRAKES. THIS HAPPENED EVERY FEW DAYS, WITHOUT WARNING, MOST RECENTLY AT SPEED OF 50 MPH, CAUSING ME TO HAVE …
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PURCHASED NEW JEEP GRAND CHEROKEE IN MAY 2006. THE PROBLEM STARTED ALMOST IMMEDIATELY AND CONTINUE. , DEALERSHIP COULD NOT FIND OR FIX THE PROBLEM. THE VEHICLE LOST ENGINE POWER WHILE DRIVING, RESULTING IN NO STEERING OR BRAKES. THIS HAPPENED EVERY FEW DAYS, WITHOUT WARNING, MOST RECENTLY AT SPEED OF 50 MPH, CAUSING ME TO HAVE TO MANUALLY, WITH MUCH DIFFICULTY, STEERED OFF ROAD INTO FIELD TO AVOID A COLLISION WITH OTHER VEHICLES. THIS WAS EXTREMELY DANGEROUS, I COULD ONLY IMAGINE IF IT HAPPENED ON AN EXPRESSWAY DURING HEAVY TRAFFIC HOW MANY PEOPLE WOULD BE KILLED. THE LOCAL DEALERSHIP ALWAYS STATED THEY COULD NOT DUPLICATE PROBLEM, AND ASKED ME TO KEEP DRIVING UNTIL IT HAPPENED AGAIN, THEN BRING THE CAR BACK IN. THIS COULD NOT GO ON! SOMEONE OR MANY PEOPLE WERE GOING TO BE KILLED BECAUSE OF THIS DANGEROUS VEHICLE, BUT I HAVE TO HAVE SOMETHING TO DRIVE. PLEASE HELP. *AK
NHTSA ODI #10190451
4,000 miles · Mar 21, 2007
Electrical System
WHILE SITTING AT A TRAFFIC LIGHT OR IDLING THE VEHICLE RPMS WILL DROP AND THE VEHICLE STARTS TO IDLE ROUGH AND SKIP AND HAS ON OCCASION SHUT OFF. THE JEEP HAS BEEN TO THE DEALER ABOUT 15 OR 20 TIMES WITH 7 ATTEMPTS TO REPAIR THE ISSUE, THE FINAL ATTEMP I WAS TOLD THAT IT WAS AN COMPUTER PROGRAMMING ISSUE AND THEY WERE NOT ABLE…
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WHILE SITTING AT A TRAFFIC LIGHT OR IDLING THE VEHICLE RPMS WILL DROP AND THE VEHICLE STARTS TO IDLE ROUGH AND SKIP AND HAS ON OCCASION SHUT OFF. THE JEEP HAS BEEN TO THE DEALER ABOUT 15 OR 20 TIMES WITH 7 ATTEMPTS TO REPAIR THE ISSUE, THE FINAL ATTEMP I WAS TOLD THAT IT WAS AN COMPUTER PROGRAMMING ISSUE AND THEY WERE NOT ABLE TO FIX. *AK
NHTSA ODI #10185790
18,300 miles · Feb 26, 2007
Electrical SystemVehicle Speed ControlCrash
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING 5 MPH THE VEHICLE ACCELERATED UNCONTROLLABLY AND WITHOUT WARNING ACCELERATED 30-40 MPH. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE FOR A QUARTER OF A MILE. THE CONTACT ATTEMPTED TO APPLY THE BRAKES AND WAS UNABLE TO STOP THE VEHICLE. THE VEHICLE WAS DRIVEN I…
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TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING 5 MPH THE VEHICLE ACCELERATED UNCONTROLLABLY AND WITHOUT WARNING ACCELERATED 30-40 MPH. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE FOR A QUARTER OF A MILE. THE CONTACT ATTEMPTED TO APPLY THE BRAKES AND WAS UNABLE TO STOP THE VEHICLE. THE VEHICLE WAS DRIVEN INTO THE SNOW LOCATED ON THE SHOULDER, WHICH ALLOWED THE CONTACT TO STOP THE VEHICLE. THE ROAD CONDITIONS WERE WET. THE VEHICLE SMELLED AS IF IT WAS ON FIRE. THE VEHICLE WAS TOWED TO THE DEALER AND IS CURRENTLY BEING DIAGNOSED. AN ELECTRONIC DIAGNOSTIC TEST ON FEB 22, 2007 INDICATED DUE TO THE PERFORMANCE LIILLUMINATING THE VEHICLE NEEDED A NEW IGNITION SWITCH. THE VEHICLE'S CURRENT AND FAILURE MILEAGE WAS 18,300. *AK
NHTSA ODI #10183521
Mileage unknown · Jan 12, 2007
Electrical SystemUnknown Or Other
WHILE DRIVING A RENTED 2006 JEEP GRAND CHEROKEE ON AN INTERSTATE HIGHWAY, THE ENGINE STOPPED RUNNING. I WAS ABLE TO STEER THE VEHICLE TO THE SHOULDER AND RESTART THE ENGINE. I DROVE CAUTIOUSLY WITHOUT FURTHER INCIDENTS. ON THE RETURN TRIP ON A STATE HIGHWAY, THE ENGINE UNEXPECTEDLY STOPPED. AGAIN, I SAFELY STEERED THE VEHICL…
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WHILE DRIVING A RENTED 2006 JEEP GRAND CHEROKEE ON AN INTERSTATE HIGHWAY, THE ENGINE STOPPED RUNNING. I WAS ABLE TO STEER THE VEHICLE TO THE SHOULDER AND RESTART THE ENGINE. I DROVE CAUTIOUSLY WITHOUT FURTHER INCIDENTS. ON THE RETURN TRIP ON A STATE HIGHWAY, THE ENGINE UNEXPECTEDLY STOPPED. AGAIN, I SAFELY STEERED THE VEHICLE TO THE SHOULDER AND RESTARTED THE ENGINE. THIS TIME, I REALIZED THAT MOVING MY RIGHT LEG WHILE DRIVING, MY RIGHT KNEE HAD HIT THE KEY AND MOVED IT TO THE "OFF" POSITION. BOTH INCIDENTS DID NOT RESULT IN AN ACCIDENT SINCE THE ROADWAY WAS EMPTY OF OTHER VEHICLES. *JB
NHTSA ODI #10178559
3,500 miles · Aug 28, 2006
Electrical System
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, WHEN THE KEY IN THE IGNITION WAS GENTLY PRESSED, THE IGNITION SHUTS OFF WITHOUT WARNING. THE ENGINE WAS EASILY RESTARTED. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THIS WAS A DESIGN FLAW. THE MANUFACTURER WAS NOT ALERTED.
NHTSA ODI #10166746
Mileage unknown · Jun 15, 2006
Electrical System
2006 GRAND CHEROKEE ENGINE SHUTS DOWN WHEN THE DRIVER GENTLY GRAZES THE IGNITION SWITCH. *KB THE IGNITION SWITCH IS LOCATED LOW ON THE VEHICLE'S DASHBOARD RATHER THAN ON THE VEHICLE'S STEERING COLUMN, WHERE IS HAS BEEN LOCATED ON PREVIOUS MODELS. THE SWITCH'S NEW LOCATION RESULTED IN FREQUENT CONTACT WITH THE DRIVER'S KNEE, ES…
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2006 GRAND CHEROKEE ENGINE SHUTS DOWN WHEN THE DRIVER GENTLY GRAZES THE IGNITION SWITCH. *KB THE IGNITION SWITCH IS LOCATED LOW ON THE VEHICLE'S DASHBOARD RATHER THAN ON THE VEHICLE'S STEERING COLUMN, WHERE IS HAS BEEN LOCATED ON PREVIOUS MODELS. THE SWITCH'S NEW LOCATION RESULTED IN FREQUENT CONTACT WITH THE DRIVER'S KNEE, ESPECIALLY WHEN THE DRIVER IS MOVING HIS OR HER FOOT FROM THE THROTTLE TO THE BRAKE. *NM
NHTSA ODI #10160506
13,000 miles · May 24, 2006
Electrical SystemCrash
DT*: THE CONTACT STATED WHILE DRIVING BETWEEN 25-30MPH, THE KEY WAS SLIGHTLY TAPPED, THE IGNITION TURNED OFF, CAUSING THE CONTACT TO HIT A TREE. THERE WERE NO INJURIES SUSTAINED IN THE ACCIDENT. THIS PROBLEM HAS OCCURRED ON TWO SEPARATE OCCASIONS. THE DEALERSHIP AND MANUFACTURER WERE ALERTED AND DETERMINED THERE WAS NOTHING W…
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DT*: THE CONTACT STATED WHILE DRIVING BETWEEN 25-30MPH, THE KEY WAS SLIGHTLY TAPPED, THE IGNITION TURNED OFF, CAUSING THE CONTACT TO HIT A TREE. THERE WERE NO INJURIES SUSTAINED IN THE ACCIDENT. THIS PROBLEM HAS OCCURRED ON TWO SEPARATE OCCASIONS. THE DEALERSHIP AND MANUFACTURER WERE ALERTED AND DETERMINED THERE WAS NOTHING WRONG WITH THE VEHICLE. THE POLICE WERE ALERTED AND A REPORT WAS FILED AT THE SCENE.
NHTSA ODI #10158165
1,200 miles · Apr 28, 2006
Electrical SystemStructureInjury
TWO ISSUES. 1. THE DRIVER AND PASSENGER DOORS ON THE VEHICLE ARE NOT DESIGNED TO STAY OPEN. THEY RETURN WITH EXCESSIVE FORCE AND HAVE DINGED ANKLES SEVERAL TIMES. ANYONE MORE FRAIL WILL HAVE A CRACKED ANKLE. 2. THE HORN IS TOO DIFFICULT TO ACTIVATE. *NM
NHTSA ODI #10156407
520 miles · Apr 13, 2006
Electrical System
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE IGNITION SWITCH CAME OFF 4 TIMES WHILE DRIVING DUE TO LIGHT CONTACT FROM CONTACT'S RIGHT KNEE. BOTH THE DEALER AND MANUFACTURER WERE CONTACTED. UPDATED 05/16/2006 - A COMPLAINT WAS REGISTERED WITH DAIMLER/CHRYSLER, AND CONTACT MET WITH THE GENERAL MANAGER OF THE D…
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DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE IGNITION SWITCH CAME OFF 4 TIMES WHILE DRIVING DUE TO LIGHT CONTACT FROM CONTACT'S RIGHT KNEE. BOTH THE DEALER AND MANUFACTURER WERE CONTACTED. UPDATED 05/16/2006 - A COMPLAINT WAS REGISTERED WITH DAIMLER/CHRYSLER, AND CONTACT MET WITH THE GENERAL MANAGER OF THE DEALERSHIP. THE SERVICE DEPARTMENT AT THE DEALERSHIP ALREADY KNEW ABOUT THE PROBLEM. THE SERVICE MANAGER TOLD THE GENERAL MANGER THAT THE PROBLEM WAS CAUSED BY KEY CHAINS. HOWEVER, THE CONTACT HAD REMOVED THE KEY FROM THE KEY CHAIN AND STILL EXPERIENCED THE PROBLEM. SINCE THE VEHICLE WAS INOPERATIVE THE CONTACT HAD TO TRADE IT IN AND EXPERIENCED A HUGE FINANCIAL LOSS. *AK *NM
NHTSA ODI #10155291
Official recalls
4Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Aug 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE INFLATOR CONNECTOR FOR THE DRIVER'S AIR BAG MAY HAVE BEEN INCORRECTLY ASSEMBLED.
Consequence & remedy
Consequence: THE AIR BAG MAY NOT INFLATE PROPERLY WHICH CAN INCREASE THE RISK OF INJURY IN CERTAIN CRASH CONDITIONS.
Remedy: DEALERS WILL REPAIR THE DRIVER'S FRONT AIR BAG INFLATOR FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN THE WEEK OF AUGUST 2, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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