2006 Jeep Grand Cherokee

LIKE OTHERS VEHICLE HAS STALLED WHILE AT LOW SPEEDS. AT RANDOM TIMES, TOOK TO MY MECHANIC AND HE NEVER COULD DUPLICATE THE PROBLEM. UNTIL, I TOOK IT THERE FOR AN ELECTRICAL PROBLEM AND TO CHECK OUT THE STEERING. WHILE HE WAS TEST DRIVING THE CAR, IT STALLED ON HIM AND STILL COULD NEVER FIND THE PROBLEM, MY LIGHTS FLICKER ON THE INSIDE, DASH OVER HEAD LIGHT ALL INSIDE LIGHTS, AT NIGHT WHEN I HAVE MY LIGHTS ON, TILL I TURN THEM VERY LOW AND STILL FLICKERS BUT CAN'T NOTICE IT AS MUCH, INSIDE LIGHTS DON'T TURN ON AT ALL WHEN I TRY TO SWITCH THEM ON AS WELL. THE AIR BAG LIGHT HAS STAYED AND BEEN ON FOR A WHILE, MY MECHANIC RAN A TEST ON THAT AS AIR BAG IS FINE BUT LIGHT STAYS ON. I KNOW THERE WHERE RECALLS SO I CALLED CHRYSLER AND THEY SAID MY CAR DOES NOT QUALIFY UNDER ANY OF THE RECALLS. NOW MY ABS AND ESP/BAS, TRACTION CONTROL LIGHT ARE ON. AT FIRST THEY CAME ON WHILE I WAS DRIVING WHEN WENT TO SLOW DOWN MY BREAKS RATTLED, THE LIGHTS CAME ON THEN WENT OFF. NOW THEY HAVE BEEN ON AND WON'T TURN OFF. AND MY CRUISE CONTROL STOPPED WORKING AS WELL SAME TIME. THERE SEEMS TO BE NOTHING THAT COMES UP WHILE RUNNING TEST AND STUFF. MY CAR HAS 115756 MILES ON IT AND THESE PROBLEMS KEEP HAPPENING. ALSO WHEN I START IT THE CAR IDEALS ROUGH AND WHEN I'M STOPPED AT A LIGHT TRIED AND REPLACED PARTS AND STILL DOES IT. I LOVE MY JEEP AND WOULD LIKE TO HAVE THESE PROBLEMS FOUND OUT AND FIX I'M ALMOST DONE PAYING IT OFF AND WANT TO KEEP IT BUT IT SCARES ME THAT IT'S COULD STALL ANY MOMENT RANDOMLY. *JB

I RECEIVED A RECALL LETTER IN JUNE 2013 FROM CHRYSLER RECALL N23/NHTSA 13V-175 TRANSFER CASE ACTUATOR. STATING SOFTWARE WAS NOT AVAILABLE JUST YET TO FIX. THEN IN AUGUST 2013 RECEIVED A SECOND RECALL NOTICE EXPLAINING THAT THE SOFTWARE IS NOW AVAILABLE FOR THE RECALL TO BE RESOLVED. ALL I HAVE TO DO IS GO TO A CHRYSLER/DODGE/JEEP DEALERSHIP AND HAVE THE SOFTWARE REPROGRAM THE FINAL DRIVE CONTROLLER MODULE.ON AUGUST 13/2013 I HAD THE RECALL SERVICED AT JOHNSON DODGE DEALERSHIP IN BUDD LAKE NJ ( 481 RT 46 BUDD LAKE NJ 07828). THEY DID SERVICE MY VEHICLE FOR SAID RECALL. THE NEXT DAY AND EVERYDAY SINCE I HAVE A WARNING LIGHT ON MY DASH STATING""SERVICE 4WD SYSTEM". I READ THE CAR MANUAL AND DID SOME TROUBLE SHOOTING, BUT LIGHT STILL ON. I TRIED TO PUT VEHICLE INTO 4WD LO, AS INSTRUCTED BY THE CAR MANUAL. RESULT, IS DOESN'T GO INTO 4WD LO, WARNING MESSAGE STILL COMING ON. I MADE AN APPOINTMENT (AUGUST 22/2013) FOR THE SAME DEALER TO INSPECT THIS ISSUE BECAUSE I DO BELIEVE POSSIBLY SOMETHING WAS EITHER DONE INCORRECTLY, OR WRONG SOFTWARE. END RESULT FROM SECOND VISIT TO DEALER IS , MY TRANSFER CASE ACTUATOR NEEDS REPLACING !! ($600 PLUS TAX) . THEY WILL REPLACE IT, BUT I FEEL THE TWO ISSUES ARE RELATED, AND I SHOULD NOT HAVE TO PAY THE BILL. THE DEALER REINSPECTED ALL ABOVE COMPONENTS AND STATED THE SOFTWARE IS NOT WORKING PROPERLY WITH THE ACTUATOR? SO END RESULT IS THEY WANT TO REPLACE THE ACTUATOR. MY ORIGINAL RECALL LETTER SAID I MAY HAVE A FAULT IN THE ACTUATOR, BUT THE SECOND LETTER STATED FOR THE NEW SOFTWARE TO FIX ALL. THE DEALER SAID THATS ALL THEY CAN DO! CALL CHRYSLER AND SEE WHAT THEY SAY. TRIED TO CALL A SECOND DEALER, ( DOVER DODGE IN RANDOLPH & ROCKAWAY NJ) AND STILL WAITING FOR A CALL BACK. I THEN CALLED A 800# FOR CHRYSLER A CUSTOMER HOT LINE (800-992-1997) GIVEN TO ME BY DEALER, THOSE TOO, I'M WAITING ON A RESOLUTION. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT IN JUNE OF 2013, HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE CONTACT STATED THAT HE CONTACTED THE DEALER AND THEY STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT EIGHT WEEKS LATER, HE RECEIVED A SECOND NOTIFICATION BUT THE PARTS WERE STILL UNAVAILABLE. THE CONTACT STATED THAT HE FELT THAT IT WAS A SAFETY ISSUE THAT NEEDED TO BE CORRECTED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED THE SAFETY RECALL NOTICE N23/NHTSA 13V-175 IN THE MAIL AND CALLED A LOCAL DEALERSHIP TO TRY TO SCHEDULE A SERVICE APPOINTMENT TO HAVE THIS CORRECTED. THE DEALERSHIP IS DON WHITE'S TIMONIUM CHRYSLER JEEP DODGE LOCATED IN COCKEYSVILLE, MD. I CALLED ON THE PHONE TWICE TO ATTEMPT TO SCHEDULE THIS SERVICE AND WAS DISCONNECTED BOTH TIMES. THEN, I PROCEEDED TO TRY AND SCHEDULE AN APPOINTMENT ONLINE THRU THEIR LIVE CHAT SERVICE AND WAS TOLD THAT I WOULD BE CONTACTED BY THE SERVICE DEPARTMENT TO CONFIRM MY APPOINTMENT, BUT I NEVER WAS. I JUST THOUGHT SOMEONE SHOULD KNOW THE LACK OF PROFESSIONALISM I EXPERIENCED AND THE MESSAGE I RECEIVED FROM THIS EXPERIENCE IS, "WE DO NOT WANT TO DEAL WITH YOUR SAFETY RECALL." I HAVE SINCE SCHEDULED AN APPOINTMENT AT ANOTHER LOCAL DEALERSHIP. *TR

WHILE DRIVING MY VEHICLE SUDDENLY SHIFTED GEARS AS IF IT WERE IN NEUTRAL WHILE RPMS SHOT UP RAPIDLY TO 3,000. IT THEN SUDDENLY LUNGED FORWARD AND PICKED UP SPEED. THE CHECK ENGINE LIGHT CAME ON. AFTER A DAY OR SO, THE LIGHT WOULD GO OFF. IT WAS VERY SCARY TO HAVE IT CHANGE GEARS AND NOT BE ABLE TO MAINTAIN SPEED AND SUDDENLY SPEED UP AGAIN WHILE TRAVELING WITH VEHICLES IN FRONT OF ME AND BEHIND ME. YOU ESSENTIALLY HAVE NO CONTROL OF THE VEHICLE IN THAT MOMENT, NOR DO YOU HAVE ANY WARNING THAT IT IS ABOUT TO HAPPEN. DRIVERS AROUND YOU ALSO HAVE NO WARNING THAT YOUR CAR WILL SUDDENLY SLOW DOWN OR LUNGE FORWARD. MOST OF THE TIME I HAVE TO PULL OVER AND PUT THE VEHICLE IN PARK AND THEN BACK INTO DRIVE FOR IT TO WORK. HAPPENS AT ANY GIVEN TIME, WHETHER IM GOING 5 MPH OR 65 MPH.. EVEN ON HIGHWAYS. CAN BE VERY DANGEROUS. *TR

FOR THE LAST 3 MONTHS, BOTH THE INTERIOR AND EXTERIOR LIGHTS WILL FLICKER AND THEN GO OFF. THERE IS NO WARNING BEFORE IT HAPPENS. MANY TIMES YOU CAN TURN THE LIGHT SWITCH OFF AND THEN ON AGAIN AND EVERYTHING WILL BE FINE. BUT LATELY, THIS DOES NOT SOLVE THE PROBLEM. I HAVE TAKEN IT TO A JEEP DEALER TO FIX BUT SINCE THEY CAN NOT DUPLICATE THE PROBLEM, THEY DON'T KNOW WHAT TO FIX. THIS IS A HUGE SAFETY ISSUE AS IT HAS HAPPENED AT NIGHT ON A ROAD WITH NO STREET LIGHTS. IT ALSO MAKES THE CAR UNABLE TO BE SEEN BY OTHERS..... AN ACCIDENT WAITING TO HAPPEN. *TR

PURCHASED THE 2006 JEEP GRAND CHEROKEE LIMITED (4.7L) NEW FROM DEALERSHIP. IT STALLS UNEXPECTEDLY. USUALLY AT LOW SPEEDS. MOST OF THE TIME WHILE TURNING. IT DOES IT PROBABLY ONCE EVERY TWO OR THREE MONTHS, WHICH MAKES IT NEXT TO IMPOSSIBLE TO DUPLICATE AT THE DEALERSHIP. IN ADDITION, NO CODES ARE EVER TRIPPED, LEAVING NO PROOF OF AN EXISTING PROBLEM. WE HAVE TAKEN IT TO THE DEALERSHIP ON THREE SEPARATE OCCASIONS OVER THE YEARS WHILE IT WAS STILL UNDER WARRANTY, HOWEVER, THE DEALERSHIPS MAINTAINED THAT IF THEY COULD NOT DUPLICATE THE PROBLEM, THEY COULD NOT FIX THE PROBLEM, LEAVING IT UNRESOLVED. THE JEEP NOW HAS OVER 100K ON IT (OUT OF WARRANTY) AND IT CONTINUES TO STALL. WHAT I FIND ODD, IS THAT THIS PARTICULAR PROBLEM WAS HAPPENING TO THOUSANDS OF PEOPLE WITH JEEPS LIKE MINE OVER THE YEARS, BUT ON THE THREE SEPARATE OCCASIONS WE TOOK IT INTO THE DEALERSHIP, THEY ACTED LIKE THEY HAD NEVER HEARD OF THE PROBLEM. HOW IS THIS POSSIBLE? *TR

TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM) IN THE MAIL AND STATED THE DEALER INFORMED HER THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED BUT THEY WERE UNABLE TO PROVIDE A DATE THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

MY 2006 JEEP GRAND CHEROKEE HAS NOW STARTED SPORADIC HEADLIGHT SERVICE. FOR THE LAST FEW YEARS I HAVE NOTICED THE DASHBOARD LIGHTS DIMMING FOR NO APPARENT REASON BUT NOW THE HEADLIGHTS ARE ALSO CUTTING IN AND OUT. IT SEEMS THERE IS NO REAL SOLUTION FROM WHAT I HAVE BEEN READING ONLINE AND CHRYSLER NEEDS TO ADDRESS THIS SINCE IT IS VERY UNNERVING TO NOT HAVE HEADLIGHTS WHILE DRIVING AT NIGHT. *TR

ON THE DATE MENTIONED THE VEHICLE DESCRIBED BECAME LOCKED IN PLACE UNABLE TO SHIFT GEARS. THE VEHICLE WAS TOWED INTO THE DEALER AND THE WORK PERFORMED . THIS INVOLVED THE REPLACEMENT OF THE TRANSMISSION TRANSFER CASE. AT THE TIME I QUESTIONED THE POSSIBLE REASONS FOR THE INCIDENT AND RECEIVED NO ANSWER. THE TOTAL COST WAS IN EXCESS OF 3000 DOLLARS PAID BY ME. I HAVE SINCE (UPON CONDUCTING RESEARCH) LEARNED THAT THE CHRYSLER CORP. HAS RELUCTANTLY ISSUED A RECALL FOR THIS EXACT ISSUE. IT WAS ISSUED IN MAY OF THIS YEAR. THE AGENCY REPORT SPECIFICALLY CHARACTERIZES THE ELECTRICAL TRANSFER CASE ISSUE. I MADE REPEATED CALLS TO THE CHRYSLER CORP. AND HAVE BEEN REBUFFED WITH THE EXPLANATION BEING "YOUR VIN IS NOT INCLUDED IN THIS ACTION." I FIND THIS INCREDULOUS. MY VEHICLE, A 2006 JEEP GRAND CHEROKEE ABSOLUTELY FALLS INTO THE RECALL CATEGORY. THE INVOICE (#[XXX]) I RECEIVED FROM WORLD JEEP WHERE THE REPAIR WORK WAS COMPLETED IDENTIFIES THE CAUSE AND REPAIR AS TRANSMISSION/TRANSFER CASE 2168CPDCA. THE CASE NUMBER I WAS GIVEN BY CHRYSLER CORP. IS IDENTIFIED UNDER # [XXX]. THE RECALL CAMPAIGN NUMBER UNDER YOUR AGENCY 13V175000. IT IS CARRIED BY CHRYSLER UNDER CAMPAIGN NUMBER N23. I CANNOT UNDERSTAND THE ARROGANCE OF A CORPORATION SUCH AS CHRYSLER IN LIGHT OF SUCH ABSOLUTE EVIDENCE TO THE CONTRARY OF THEIR STANCE. I AM REQUESTING YOUR ASSISTANCE IN THIS MATTER. ANY DOCUMENTATION HERETOFORE MENTIONED CAN BE FORWARDED TO YOUR AGENCY IF NECESSARY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR