TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, WATER LEAKED INTO THE VEHICLE AND THE CONTACT NOTICED MOISTURE ON THE FRONT PASSENGER SIDE FLOORBOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER…
Read full complaint
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, WATER LEAKED INTO THE VEHICLE AND THE CONTACT NOTICED MOISTURE ON THE FRONT PASSENGER SIDE FLOORBOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO PART UNAVAILABILITY. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10860029
Mileage unknown · Mar 26, 2016
Electrical System
I RECEIVED A RECALL NOTICE FOR AN IGNITION SWITCH, LAST SUMMER. I CONTACTED FOX NEGAUNEE, WHICH IS THE ONLY JEEP DEALER IN MARQUETTE. I WAS TOLD THAT THEY DID NOT HAVE ENOUGH PARTS ON HAND TO COMPLETE ALL THE VEHICLES AT THE TIME, AND THEY WOULD GET BACK TO ME AND PUT ME ON A LIST. THAT WAS THE LAST TIME I HEARD FROM THEM. IT HA…
Read full complaint
I RECEIVED A RECALL NOTICE FOR AN IGNITION SWITCH, LAST SUMMER. I CONTACTED FOX NEGAUNEE, WHICH IS THE ONLY JEEP DEALER IN MARQUETTE. I WAS TOLD THAT THEY DID NOT HAVE ENOUGH PARTS ON HAND TO COMPLETE ALL THE VEHICLES AT THE TIME, AND THEY WOULD GET BACK TO ME AND PUT ME ON A LIST. THAT WAS THE LAST TIME I HEARD FROM THEM. IT HAS BEEN ABOUT 9 MONTHS. RECALL NUMBER,P41/NHTSA 14V-438
NHTSA ODI #10851791
108,000 miles · Mar 24, 2016
Electrical System
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING AT LOWER SPEEDS AND ATTEMPTING TO TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED THAT THE …
Read full complaint
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING AT LOWER SPEEDS AND ATTEMPTING TO TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED THAT THE IGNITION SWITCH BECAME DIFFICULT TO START THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000. UPDATED 05/11/16*LJ UPDATED 05/17/16.*JB
NHTSA ODI #10851388
Mileage unknown · Mar 23, 2016
Electrical System
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR WITH THE DEALER. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME…
Read full complaint
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR WITH THE DEALER. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER FOR THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #10851281
30,000 miles · Mar 23, 2016
Electrical System
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. AFTER RESTARTING, THE VEHICLE, IT RESUMED NORMAL OPERATION. THE FAILURE RECURRED NUMEROUS TIMES PRIOR TO THE RECALL REPAIR. IN 2016, THE VEHICLE WAS SERVICED U…
Read full complaint
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. AFTER RESTARTING, THE VEHICLE, IT RESUMED NORMAL OPERATION. THE FAILURE RECURRED NUMEROUS TIMES PRIOR TO THE RECALL REPAIR. IN 2016, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE PERSISTED AFTER THE REMEDY WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
NHTSA ODI #10851214
140,000 miles · Mar 22, 2016
Electrical SystemElectronic Stability Control (esc)Exterior Lighting
WAS DRIVING MY JEEP AT NIGHT WITH MY INFANT IN THE BACK SEAT, 55MPH. SUDDENLY ALL THE LIGHTS IN THE DASHBOARD AND PARKING ASSISTANCE LIGHTS IN THE BACK ALL LITE UP. AT THE SAME TIME THE HEATER STOPPED WORKING AND MY HEADLIGHTS WENT OUT AS WELL. THEY CAME BACK ON ABOUT 5 SECONDS LATER. I CONTINUED TO DRIVE WHEN IT DID IT AGAIN. I…
Read full complaint
WAS DRIVING MY JEEP AT NIGHT WITH MY INFANT IN THE BACK SEAT, 55MPH. SUDDENLY ALL THE LIGHTS IN THE DASHBOARD AND PARKING ASSISTANCE LIGHTS IN THE BACK ALL LITE UP. AT THE SAME TIME THE HEATER STOPPED WORKING AND MY HEADLIGHTS WENT OUT AS WELL. THEY CAME BACK ON ABOUT 5 SECONDS LATER. I CONTINUED TO DRIVE WHEN IT DID IT AGAIN. I SWITCHED THE LIGHTS OUT OF AUTO. THE SAME PROBLEM OCCURRED AGAIN BUT THIS TIME THE HEAD LAMPS DID NOT GO OUT, ALL THE WARNING LIGHTS ON THE DASH STILL FLASHED AND HEAT WENT OFF. IT RESUMED THE WHOLE WAY HOME BUT NEVER FULLY LOST POWER. IT STILL DOES THIS ON A DAILY BASIS, MULTIPLE TIMES. I FEEL AS IF IT'S GETTING WORSE BUT NO ONE CAN DIAGNOSE AND FIGURE OUT WHAT'S WRONG WITH IT. CONSIDERING THE AIRBAG WARNING AND OTHERS(ALL OF THEM) LIGHT UP, I'M CONCERNED FOR MY SAFETY AND MY SONS. TODAY AS I WAS DRIVING IT SEEMED WORSE. EVEN TURN SIGNAL LIGHTS ARE EFFECTED WHEN THIS HAPPENS. TODAY MY SPEEDOMETER, GAS GAGE... EVERYTHING ON MY DASHBOARD LITE UP AND MY METERS QUIT WORKING. IT ALL RESUMED AS NORMAL AFTER IT HAPPENED BUT IT HAPPENED APPROXIMATELY 15 TIMES DURING A 10 MINUTE DRIVE. SOMETIMES BACK TO BACK TO BACK. IT ALSO HAPPENED WHILE SITTING AT A STOP LIGHT WHEN I NOTICED MY TURN SIGNALS ALSO WENT OUT AT THAT TIME, WHILE STATIONARY AND WHILE TURNING. HAPPENS NO MATTER IF STATIONARY OR IN MOTION.
NHTSA ODI #10851149
Mileage unknown · Mar 16, 2016
Electrical System
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10849906
Mileage unknown · Mar 15, 2016
Electrical System
2006 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR IGNITION SWITCH RECALL NOTICE. *SMD
NHTSA ODI #10849534
Mileage unknown · Mar 10, 2016
Electrical System
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE…
Read full complaint
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #10845917
Mileage unknown · Mar 9, 2016
Electrical System
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. …
Read full complaint
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
ON CERTAIN SPORT UTILITY VEHICLES, THE INFLATOR CONNECTOR FOR THE DRIVER'S AIR BAG MAY HAVE BEEN INCORRECTLY ASSEMBLED.
Consequence & remedy
Consequence: THE AIR BAG MAY NOT INFLATE PROPERLY WHICH CAN INCREASE THE RISK OF INJURY IN CERTAIN CRASH CONDITIONS.
Remedy: DEALERS WILL REPAIR THE DRIVER'S FRONT AIR BAG INFLATOR FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN THE WEEK OF AUGUST 2, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
Illustration