NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
60 reportsClear category filter123,000 miles · Jan 26, 2016
Air BagsPower Train
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED INTO THE NEUTRAL POSITION. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE …
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TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED INTO THE NEUTRAL POSITION. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.
NHTSA ODI #10822304
133,000 miles · Dec 9, 2015
Air BagsCrashInjury
CAR ACCIDENT OCCURRED AND 2006 JEEP GRAND CHEROKEE AIRBAGS DID NOT DEPLOY. CAR WAS IN MOTION ON A CITY HIGHWAY IN A 40 MPH ZONE. COLLISION OCCURRED AT 30 MILES PER HOUR. JEEP REAR-ENDED A STOPPED VEHICLE AND NO AIRBAGS DEPLOYED. DRIVER OF JEEP SUFFERED HEAD CONTUSION AND MULTIPLE BROKEN BONES IN HAND.
NHTSA ODI #10809265
83,000 miles · Dec 2, 2015
Air BagsElectrical SystemService Brakes
RECALL P41- HAVING SYMPTOMS AS DESCRIBED IN RECALL , LOSS OF POWER STEERING , BRAKING AND ENGINE POWER ON 3 OCCASIONS, WHILE TRAVELING A SLOW SPEED APPROX 20MPH AND TURNING ON CITY STREET.. LOCAL DEALERSHIP HAS A WAITING LIST OF 4 MONTHS TO FIX PROBLEM
NHTSA ODI #10808088
Mileage unknown · Oct 29, 2015
Air BagsCrashInjury
TL* THE CONTACT OWNED A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE CONTACT CRASHED INTO A POLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SHOULDER AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A RESIDENCE. THE VEHICLE WAS D…
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TL* THE CONTACT OWNED A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE CONTACT CRASHED INTO A POLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SHOULDER AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A RESIDENCE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #10787118
127,000 miles · Oct 23, 2015
Air BagsElectrical System
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AND THE ENGINE STALLED INTERMITTENTLY. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V43800…
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TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AND THE ENGINE STALLED INTERMITTENTLY. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000. UPDATED 1/20/16 LN UPDATED 05/23/18*JB
NHTSA ODI #10785676
Mileage unknown · Oct 21, 2015
Air BagsService BrakesSteering
RECEIVED THE RECALL NOTICE AND CONTACTED PORTERVILLE CHRYSLER. DESPITE THE RECALL NOTICE ABOUT INCREASED RISK OF OCCUPANT INJURY AS WELL AS THE POTENTIAL TO CAUSE A COLLISION WITHOUT WARNING, THEY SAID THEY HAD NO PARTS TO REPLACE THE ONES CAUSING THE ISSUE, AND THEY HAD NO IDEA WHEN THEY WOULD. THEY CLAIM TO HAVE HAD PARTS ON…
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RECEIVED THE RECALL NOTICE AND CONTACTED PORTERVILLE CHRYSLER. DESPITE THE RECALL NOTICE ABOUT INCREASED RISK OF OCCUPANT INJURY AS WELL AS THE POTENTIAL TO CAUSE A COLLISION WITHOUT WARNING, THEY SAID THEY HAD NO PARTS TO REPLACE THE ONES CAUSING THE ISSUE, AND THEY HAD NO IDEA WHEN THEY WOULD. THEY CLAIM TO HAVE HAD PARTS ON ORDER FOR OVER A YEAR BUT NONE HAVE BEEN RECEIVED AND THAT THEY COULD NOT HELP ME OUT BY COMPLYING WITH THE RECALL NOTICE.
NHTSA ODI #10785197
151,151 miles · Oct 13, 2015
Air BagsElectrical SystemCrashInjury
TL* THE CONTACT OWNED A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP AT 10 MPH, ANOTHER VEHICLE FAILED TO YIELD AND CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD AND COLLAR BONE BRUISES THAT REQUIRED MEDICAL ATTENTION. A …
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TL* THE CONTACT OWNED A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP AT 10 MPH, ANOTHER VEHICLE FAILED TO YIELD AND CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD AND COLLAR BONE BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE AND WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 151,151.
NHTSA ODI #10781672
Mileage unknown · Sep 8, 2015
Air Bags
AFTER PICKING UP MY VEHICLE FROM MY LOCAL JEEP DEALER ON THE AFTERNOON OF THURSDAY AUG 27TH, WHERE IT HAD BEEN FOR A WEEK FOR SERVICE REPAIRS, ONE OF WHICH WAS THE REMOVAL OF THE CONSOLE TO REPAIR THE EMERGENCY BRAKE, I NOTICED THAT THE LIGHT ON THE DASHBOARD SHOWING AIR BAG DEACTIVATED WAS ILLUMINATED. I WAS OUT OF TOWN ON VA…
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AFTER PICKING UP MY VEHICLE FROM MY LOCAL JEEP DEALER ON THE AFTERNOON OF THURSDAY AUG 27TH, WHERE IT HAD BEEN FOR A WEEK FOR SERVICE REPAIRS, ONE OF WHICH WAS THE REMOVAL OF THE CONSOLE TO REPAIR THE EMERGENCY BRAKE, I NOTICED THAT THE LIGHT ON THE DASHBOARD SHOWING AIR BAG DEACTIVATED WAS ILLUMINATED. I WAS OUT OF TOWN ON VACATION UNTIL THIS LAST FRIDAY SEPT. 4TH, AND I TOOK IT BACK TO THE DEALER THIS MORNING, AND THEY DID FIND A WIRE THAT WAS DISCONNECTED, BUT THERE WAS A SENSOR THAT HAD FAILED. THEY REFUSE TO OWN UP TO THE FACT THAT THEY DID SOMETHING DURING THE EMERGENCY BREAK REPAIR PERIOD THAT DEACTIVATED THE AIR BAGS AND TOLD ME THE $480 REPAIR TO REPLACE THE SEAT SENSOR IS MY RESPONSIBILITY. UNTIL THIS PROBLEM IS REPAIRED, I CANNOT SAFELY TRANSPORT A PASSENGER IN THAT FRONT SEAT, SO I HAVE AT THIS TIME NO CHOICE BUT TO HAVE THIS DEALER MAKE THAT REPAIR.
NHTSA ODI #10762276
193,201 miles · Aug 17, 2015
Air Bags
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTUR…
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TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 193,201.
NHTSA ODI #10749034
Mileage unknown · Jul 28, 2015
Air BagsEngineService Brakes
I HAVE A RECALL THAT SAYS THAT THE IGNITION SWITCH CAN CHANGE POSITION WHILE I AM DRIVING CAUSING THE CAR TO CUT OFF WHILE DRIVING. THIS CAN CAUSE A LOSS IN ENGINE POWER, POWERE STEERING, BRAKING ASSISTANCE AND POSSIBLE FAILURE OF AIR BAGS CAUSING AN ACCIDENT. THE INCIDENT THAT I DESCRIBE ABOVE OCCURRED ON INTERSTATE 85. I B…
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I HAVE A RECALL THAT SAYS THAT THE IGNITION SWITCH CAN CHANGE POSITION WHILE I AM DRIVING CAUSING THE CAR TO CUT OFF WHILE DRIVING. THIS CAN CAUSE A LOSS IN ENGINE POWER, POWERE STEERING, BRAKING ASSISTANCE AND POSSIBLE FAILURE OF AIR BAGS CAUSING AN ACCIDENT. THE INCIDENT THAT I DESCRIBE ABOVE OCCURRED ON INTERSTATE 85. I BELEIVE THAT WAS WHAT HAPPENED AS I WAS ABLE TO COAST OFF THE RAOD TO AN EXIT. SAT FOR A WHILE TRYING TO FIQURE OUT WHAT WAS WRONG FINALLY AFTER A WHILE THE CAR STARTED BACK UP AND I GOT TO MY DESTINATION. AFTER READING THE ARTICLE AND LOOKING UP MY VIN NUMBER WHICH SHOWS THIS RECALL I BELEIVE THAT IS WHAT HAPPENDED. THIS RECALL HAS BEEN PENDING FOR MORE THAN A YEAR AND CHRYSLER STILL SAYS THEY DON'T HAV THE PARTS TO FIX IT.THE CHRYSLER RECALL # IS 14V-438.
NHTSA ODI #10744232
Official recalls
4Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Aug 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE INFLATOR CONNECTOR FOR THE DRIVER'S AIR BAG MAY HAVE BEEN INCORRECTLY ASSEMBLED.
Consequence & remedy
Consequence: THE AIR BAG MAY NOT INFLATE PROPERLY WHICH CAN INCREASE THE RISK OF INJURY IN CERTAIN CRASH CONDITIONS.
Remedy: DEALERS WILL REPAIR THE DRIVER'S FRONT AIR BAG INFLATOR FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN THE WEEK OF AUGUST 2, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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