Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1890–25K
16025–50K
29250–75K
27175–100K
324100–150K
127150K+
1,363 reports with mileage · 688 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 927 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 405 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 253 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
82 crash reports24 fire reports50 injury reports
What owners actually said
2,051 reports
115,000 miles · Aug 5, 2019
Engine
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IDLING, THE VEHICLE LUNGED FORWARD OR HESITATED. THE VEHICLE ALSO DROVE VERY ROUGHLY. OCCASIONALLY, THE VEHICLE DECELERATED. THE CONTACT ALSO STATED THAT AS THE ENGINE WARMED UP, THE HARNESS PLUGS PRODUCED SPARKS, AND THE TRACTION CONTROL INDICATOR AND LIGHTN…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IDLING, THE VEHICLE LUNGED FORWARD OR HESITATED. THE VEHICLE ALSO DROVE VERY ROUGHLY. OCCASIONALLY, THE VEHICLE DECELERATED. THE CONTACT ALSO STATED THAT AS THE ENGINE WARMED UP, THE HARNESS PLUGS PRODUCED SPARKS, AND THE TRACTION CONTROL INDICATOR AND LIGHTNING BOLT ICON ILLUMINATED. THE VEHICLE WAS TAKEN TO PHILLIPS CHRYSLER DODGE (3401 US-441, FRUITLAND PARK, FL 34731, (352) 702-9103) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE REPLICATED. THE CONTACT DIAGNOSED THE FAILURE AND STATED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 115,000.
NHTSA ODI #11241700
Mileage unknown · Jul 25, 2019
Electrical System
THE VEHICLE WILL NOT STAY STARTED. TOOK THE JEEP TO A DEALERSHIP AND WAS TOLD THE PART THAT IS NEEDED WILL NOT BE AVAILABLE UNTIL DECEMBER. PART IS CALLED SKIM MODULE. PART IS VIN SPECIFIC. IS THERE AN ALTERNATIVE? I USE THIS VEHICLE FOR WORK AND CANNOT BE WITHOUT A VEHICLE FOR 5 MONTHS. I WAS VERY DISAPPOINTED TO HEAR CHRYSLE…
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THE VEHICLE WILL NOT STAY STARTED. TOOK THE JEEP TO A DEALERSHIP AND WAS TOLD THE PART THAT IS NEEDED WILL NOT BE AVAILABLE UNTIL DECEMBER. PART IS CALLED SKIM MODULE. PART IS VIN SPECIFIC. IS THERE AN ALTERNATIVE? I USE THIS VEHICLE FOR WORK AND CANNOT BE WITHOUT A VEHICLE FOR 5 MONTHS. I WAS VERY DISAPPOINTED TO HEAR CHRYSLER CANNOT REPAIR MY VEHICLE DUE TO A PART AVAILABILITY AND LENGTH OF TIME. I HAVING PURCHASING CHRYSLER PRODUCTS FOR 30 YEARS.
NHTSA ODI #11234751
Mileage unknown · Jul 16, 2019
Electrical SystemPower Train
TAKATA RECALL. MY JEEP RANDOMLY AND FREQUENTLY LOSES CONNECTION WITH THE ELECTRONIC SHIFT MODULE, WHEN THIS HAPPENS IT GETS STUCK IN RANDOM GEARS AND IT WILL NOT MOVE FAST (SAFELY) WHEN I ACCELERATE UNLESS THE CAR IS RESTARTED BUT THEN IT'LL HAPPEN AGAIN ALMOST IMMEDIATELY AFTER. THIS HAPPENS ALMOST EVERY TIME I STOP, AND SOMETI…
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TAKATA RECALL. MY JEEP RANDOMLY AND FREQUENTLY LOSES CONNECTION WITH THE ELECTRONIC SHIFT MODULE, WHEN THIS HAPPENS IT GETS STUCK IN RANDOM GEARS AND IT WILL NOT MOVE FAST (SAFELY) WHEN I ACCELERATE UNLESS THE CAR IS RESTARTED BUT THEN IT'LL HAPPEN AGAIN ALMOST IMMEDIATELY AFTER. THIS HAPPENS ALMOST EVERY TIME I STOP, AND SOMETIMES HAPPENS WHILE DRIVING. THIS IS A WELL KNOWN ISSUE WITH THE 05-10 MODEL YEARS THAT JEEP HAS SWEPT UNDER THE RUG AND IGNORED FOR YEARS. IT HAS CAUSED DAMAGE TO MY CARS TRANSMISSION AND HAS MADE ME FEEL UNSAFE DRIVING MY VEHICLE.
NHTSA ODI #11232578
Mileage unknown · Jul 13, 2019
Unknown Or Other
I RECENTLY PURCHASED A USED 2005 JEEP GRAND CHEROKEE LIMITED (5.7 HEMI). THE VEHICLE IS IN VERY GOOD SHAPE FOR IT'S AGE EXCEPT FOR THE FACT THAT THREE OF THE FOUR INTERIOR DOOR HANDLES ARE BROKEN. THE ONLY HANDLE THAT ISN'T COMPLETELY BROKEN IS THE REAR DRIVER SIDE DOOR. THE REAR PASSENGER SIDE DOOR HAS HAS A HOLE IN THE PLAS…
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I RECENTLY PURCHASED A USED 2005 JEEP GRAND CHEROKEE LIMITED (5.7 HEMI). THE VEHICLE IS IN VERY GOOD SHAPE FOR IT'S AGE EXCEPT FOR THE FACT THAT THREE OF THE FOUR INTERIOR DOOR HANDLES ARE BROKEN. THE ONLY HANDLE THAT ISN'T COMPLETELY BROKEN IS THE REAR DRIVER SIDE DOOR. THE REAR PASSENGER SIDE DOOR HAS HAS A HOLE IN THE PLASTIC ABOUT THE SIZE OF A QUARTER. THE FRONT PASSENGER SIDE DOOR HAS ALSO HAS A HOLE AND ALMOST ALL OF THE PLASTIC HOUSING IS MISSING. FORTUNATELY, BOTH OF THESE DOOR HANDLES ARE STILL OPERATIONAL FROM THE INSIDE. THE FRONT DRIVER SIDE DOOR HAS THE MOST DAMAGE AND ALTHOUGH OPERATIONAL, THERE IS ONLY ONE SMALL PIECE OF PLASTIC THAT IS HOLDING THE PIN THAT CONNECTS THE CABLE TO THE HANDLE. ONCE THE PIN FALLS OUT, THE DOOR WILL NO LONGER BE OPERATIONAL FROM THE INSIDE AND THE PLASTIC THAT IS CURRENTLY HOLDING IT IN PLACE IS EXTREMELY BRITTLE. THE WHOLE MECHANISM THAT OPENS THE DOOR IS EXPOSED THROUGH THE DOOR AND THE ACTUAL HANDLE NO LONGER IS SEATED WHERE IT IS SUPPOSED BE. IT IS ONLY A MATTER OF TIME BEFORE THE DRIVER DOOR BECOMES INOPERABLE AND THAT IS A HUGE SAFETY ISSUE.
NHTSA ODI #11231533
106,000 miles · Jul 11, 2019
Unknown Or Other
"TAKATA RECALL" ALL 4 OF MY DOORS HAVE BROKEN HANDLES TO LET YOU OPEN THE DOOR FROM THE INSIDE. ALL PLASTIC HAS BROKEN. IT STARTED ABOUT A MONTH AGO ONE AT A TIME. IT'S A HUGE SAFETY ISSUE DO TO THE FACT THAN A PASSENGER OR ALL PASSENGERS MAY NOT BE ABLE TO EXIT DO TO THE FAULTY PLASTIC. FIRE, ACCIDENT OR WHATEVER THE REASON I'M…
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"TAKATA RECALL" ALL 4 OF MY DOORS HAVE BROKEN HANDLES TO LET YOU OPEN THE DOOR FROM THE INSIDE. ALL PLASTIC HAS BROKEN. IT STARTED ABOUT A MONTH AGO ONE AT A TIME. IT'S A HUGE SAFETY ISSUE DO TO THE FACT THAN A PASSENGER OR ALL PASSENGERS MAY NOT BE ABLE TO EXIT DO TO THE FAULTY PLASTIC. FIRE, ACCIDENT OR WHATEVER THE REASON I'M NOT COMFORTABLE LETTING MY FRIENDS RIDE IN MY CAR AS WELL AS MYSELF. THIS SHOULD HAVE A RECALL BECAUSE I'M SEEING MANY JEEP OWNERS WITH THE SAME PROBLEM. *LEASE MAKE THIS A RECALL DO TO SAFETY ISSUES. THANKS
NHTSA ODI #11231094
127,000 miles · Jul 8, 2019
Electrical SystemPower Train
WHEN DRIVING OR SITTING STATIONARY ALL LIGHTS AND GAUGES GO OUT ON THE DASH BOARD. WAS TOLD IT WAS THE IGNITION SWITCH. I HAD THE IGNITION SWITCH RECALL PERFORMED. VEHICLE STILL RANDOMLY HAS THE SAME ISSUE. FM RADIO VERY BAD RECEPTION. NUMEROUS POSTINGS ON INTERNET ABOUT BOTH OF THESE ISSUES.
NHTSA ODI #11230046
90,000 miles · Jul 3, 2019
EnginePower Train
SEPTEMBER/OCTOBER OF 2017 AS I WAS DRIVING HOME ON THE PARKWAY MY VEHICLE WAS NOT PICKING UP SPEED. NO POWER SO HAD TO PULL OVER TO THE SIDE OF ROAD AND THE DROVE TO PEP BOYS TO HAVE THE MECHANICS TAKE A LOOK AT IT. WAS IN THE SHOP FOR ABOUT A WEEK.
NHTSA ODI #11229126
119,489 miles · Jul 3, 2019
Unknown Or Other
TOOK VEHICLE TO PEP BOYS TO CHECK DUE TO THE FACT I WAS HAVING TROUBLE TURNING KEY IN THE IGNITION AND IT CONTINUED TO GIVE ME PROBLEMS THEN THE KEY BECAME STUCK IN THE IGNITION. A LOCKSMITH HAD TO BE CALLED TO PEP BOYS TO FIX THE IGNITION. I HAD TO PAY $200. THEN IT WAS TOLD TO ME THAT I NEEDED A STARTER, WHICH TOTALED $644. WA…
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TOOK VEHICLE TO PEP BOYS TO CHECK DUE TO THE FACT I WAS HAVING TROUBLE TURNING KEY IN THE IGNITION AND IT CONTINUED TO GIVE ME PROBLEMS THEN THE KEY BECAME STUCK IN THE IGNITION. A LOCKSMITH HAD TO BE CALLED TO PEP BOYS TO FIX THE IGNITION. I HAD TO PAY $200. THEN IT WAS TOLD TO ME THAT I NEEDED A STARTER, WHICH TOTALED $644. WANTED TO KNOW IF I GET THIS MONEY REFUNDED TO ME. I HAVE RECEIPTS. AND ALSO A REPAIR DONE ABOUT 2 YEARS AGO RELATED TO THE RECALL.
NHTSA ODI #11229125
1 miles · Jul 2, 2019
Service BrakesSuspensionUnknown Or Other
TAKATA RECALL
NHTSA ODI #11228992
162,000 miles · Jun 27, 2019
Electrical System
WHILE DRIVING THE VEHICLE ON FREEWAY IN TRAFFIC 70+ MPH THE IGNITION SHUT DOWN, CAME BACK ON, AND BACK OFF AGAIN.. AFTER I WIGGLED THE KEY IN THE IGNITION BEFORE IT CAME BACK ON... CAUSED SWAY BRAKE PROTECT TO FAIL.. EXTREMELY DANGEROUS..
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
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