NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,051 reports137,800 miles · Jul 27, 2015
Electrical System
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ADVISED BY THE DEALER THAT THE VEHICLE WAS INCLUDED IN NHTSA CA…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ADVISED BY THE DEALER THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,800.
NHTSA ODI #10743690
210,000 miles · Jul 27, 2015
EngineExterior LightingSteering
THE FIRST INCIDENT TOOK PLACE APPROXIMATELY ON THE ABOVE DATE. AS MY DAUGHTER, FRIENDS AND I WERE PULLING ONTO THE ROAD, I BUMPED THE KEY WITH MY KNEE AND THE VEHICLE SHUT OFF COMPLETELY. EVERYTHING WENT DEAD. I PUT IT IN NEUTRAL, TURNED THE KEY, STARTED IT, AND CONTINUED ON. IT HAS HAPPENED 3 TIMES SINCE THEN, TWICE WITH MY DAU…
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THE FIRST INCIDENT TOOK PLACE APPROXIMATELY ON THE ABOVE DATE. AS MY DAUGHTER, FRIENDS AND I WERE PULLING ONTO THE ROAD, I BUMPED THE KEY WITH MY KNEE AND THE VEHICLE SHUT OFF COMPLETELY. EVERYTHING WENT DEAD. I PUT IT IN NEUTRAL, TURNED THE KEY, STARTED IT, AND CONTINUED ON. IT HAS HAPPENED 3 TIMES SINCE THEN, TWICE WITH MY DAUGHTER DRIVING. WE FOLLOWED THE RECALL POSTED BY CHRYSLER AND REMOVED EVERYTHING FROM THE KEY CHAIN, MOVED THE SEAT BACK, ETC. (THERE IS NO FIX OFFERED FOR THIS). THIS PAST SATURDAY NIGHT, 7/25/15, MY 18 YEAR OLD DAUGHTER WAS RETURNING HOME FROM A FRIENDS HOUSE WHEN SHE SNEEZED AND AS SHE WAS RECOVERING AND RE-ADJUSTING, SHE BUMPED THE KEY AND SHUT THE CAR OFF. WHEN THIS HAPPENS, EVERYTHING IS CUT OFF. LIGHTS, BRAKES, GAUGES, EVERYTHING. BEING DARK, SHE COULD NOT SEE, COULD BARELY STEER, BRAKE, ETC. AND WAS BASICALLY "ALONG FOR THE RIDE". AS SHE WAS IN A LEFT TURN AT THE TIME, SHE PULLED THE WHEEL TO THE RIGHT TO TRY AND STAY ON THE ROAD AND NOT GO "BEYOND THE TURN" AND CRASH. BECAUSE THE BRAKES WERE NOT WORKING, SHE WAS GOING TOO FAST, MANAGED TO GET THE CAR GOING TO THE RIGHT BUT ENDED UP IN A SLIDE. THE CAR SLID SIDEWAYS AND THEN BACKWARDS, SLIDING OFF THE ROAD TO THE RIGHT SIDE AND ONTO A DRIVEWAY WHERE THE DRIVER SIDE FRONT WHEEL CAUGHT THE CULVERT UNDER THE DRIVEWAY, FLIPPING THE JEEP ONTO THE DRIVERS SIDE WHERE IT REMAINED AS IT SLID BACKWARDS FOR ABOUT 10 FEET, STOPPING IN A RESIDENTS YARD. THANKFULLY, MY DAUGHTER WAS ABLE TO CLIMB UP AND OUT THE PASSENGER WINDOW, UNHARMED, GO TO A HOUSE AND GET HELP. BECAUSE THERE IS NOT A "FIX" FOR THIS PROBLEM (CHRYSLER ADMITS THIS ON THE RECALL NOTICE), I AM OUT A VEHICLE BECAUSE OF A DEFECT THEY CAN NOT/WILL NOT FIX. BECAUSE OF THE YEAR MODEL AND MILEAGE, I ONLY CARRIED LIABILITY INSURANCE, SO THE DAMAGE TO THE VEHICLE WILL EXCEED THE COST TO REPAIR. I FEEL CHRYSLER OWES ME THE REPLACEMENT COST.
NHTSA ODI #10743617
112,000 miles · Jul 24, 2015
Electrical System
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED AND THE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE PART FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) WAS N…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED AND THE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE PART FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
NHTSA ODI #10743411
Mileage unknown · Jul 24, 2015
Electrical SystemPower Train
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT 60 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE STEERING WHEEL SEIZED COMPLETELY AND ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT 60 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE STEERING WHEEL SEIZED COMPLETELY AND ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V438000 (ELECTRICAL SYSTEM) AND 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. MA 10/23/15
NHTSA ODI #10736212
60,000 miles · Jul 23, 2015
Electrical SystemService BrakesSteering
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. WHILE DRIVING 5 MPH, THE VEHICLE SHUT OF AND THE POWER STEERING AND POWER BRAKES FAILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SY…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. WHILE DRIVING 5 MPH, THE VEHICLE SHUT OF AND THE POWER STEERING AND POWER BRAKES FAILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #10736058
63,900 miles · Jul 22, 2015
Electrical SystemPower TrainSteering
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT ANY SPEED, THE VEHICLE FAILED TO ACCELERATE AND SHOOK VIOLENTLY AS THE STEERING WHEEL SEIZED. THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED …
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT ANY SPEED, THE VEHICLE FAILED TO ACCELERATE AND SHOOK VIOLENTLY AS THE STEERING WHEEL SEIZED. THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 05V396000 (POWER TRAIN) AND 14V438000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,900.
NHTSA ODI #10735881
Mileage unknown · Jul 22, 2015
Electrical System
I RECEIVED A SAFETY RECALL IN 2014 AS OF THIS DATE NO HAS CONTACTED ME. THE PART WAS BACK ORDERED ACCORDING TO THE DEALER. PLEASE ADVISE I HAVE CONTACTED THE DEALER/CHRYSLER
NHTSA ODI #10735869
115,000 miles · Jul 22, 2015
Electrical System
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT 25 MPH, THE VEHICLE LOST ENGINE POWER, POWER STEERING, AND BRAKING ASSIST WITHOUT WARNING. THE CONTACT WAS ABLE TO DECELERATE AND MERGE TO THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO RESTART IMMEDIATELY. THE VEHICLE WAS TAKEN TO THE DEALER. THE VIN WAS INCLUDED …
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT 25 MPH, THE VEHICLE LOST ENGINE POWER, POWER STEERING, AND BRAKING ASSIST WITHOUT WARNING. THE CONTACT WAS ABLE TO DECELERATE AND MERGE TO THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO RESTART IMMEDIATELY. THE VEHICLE WAS TAKEN TO THE DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V43800 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
NHTSA ODI #10735813
Mileage unknown · Jul 22, 2015
Electrical System
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
NHTSA ODI #10735740
Mileage unknown · Jul 20, 2015
Electrical System
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT …
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10735284
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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