Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1890–25K
16025–50K
29250–75K
27175–100K
324100–150K
127150K+
1,363 reports with mileage · 688 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 927 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 405 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 253 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
82 crash reports24 fire reports50 injury reports
What owners actually said
2,051 reports
Mileage unknown · Oct 21, 2015
Electrical System
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/05/16*LJ
NHTSA ODI #10785170
Mileage unknown · Oct 21, 2015
Unknown Or Other
I CALLED THE RECALL CENTER MULTIPLE TIMES SPEAKING WITH BRIANA, TIFFANY AND SHELENA (SUPERVISOR) REGARDING RECALL P41. ALL OF THEM STATED AND HAVE DOCUMENTED THAT I WOULD BE RECEIVING 2 NEW KEYS WHEN THEY FIX MY RECALL. THE DEALERSHIP IS REFUSING TO GIVE ME NEW KEYS. I THINK IT IS UNPROFESSIONAL TO MISINFORM YOUR CUSTOMERS AND N…
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I CALLED THE RECALL CENTER MULTIPLE TIMES SPEAKING WITH BRIANA, TIFFANY AND SHELENA (SUPERVISOR) REGARDING RECALL P41. ALL OF THEM STATED AND HAVE DOCUMENTED THAT I WOULD BE RECEIVING 2 NEW KEYS WHEN THEY FIX MY RECALL. THE DEALERSHIP IS REFUSING TO GIVE ME NEW KEYS. I THINK IT IS UNPROFESSIONAL TO MISINFORM YOUR CUSTOMERS AND NOT HOLD TRUE TO YOUR WORD. I HAVE BEEN EXPECTING NEW KEYS BECAUSE I AM HAVING ISSUES WITH MINE AND NOW THEY ARE REFUSING TO REPLACE IT. I HAVE BEEN WAITING FOR OVER A YEAR FOR A SOLUTION FOR THIS RECALL AND NOW THIS.
NHTSA ODI #10785080
Mileage unknown · Oct 20, 2015
Electrical System
1995 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS TO COMPLETE RECALL NOTICE AND UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD WHEN THE CONSUMER ARRIVED FOR HIS SCHEDULED APPOINTMENT, HE WAS INFORMED THE VEHICLE WOULD ONLY BE INSPECTED AND THE PARTS WERE NOT AVAILABLE. *JB
NHTSA ODI #10806828
Mileage unknown · Oct 20, 2015
Electrical SystemPower Train
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V438000 (ELECTRICAL SYSTEM) AND 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V438000 (ELECTRICAL SYSTEM) AND 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10783830
150,000 miles · Oct 20, 2015
Electrical System
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED T…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. UPDATED 1/19/16 LN *CN
NHTSA ODI #10783677
118,000 miles · Oct 20, 2015
Electrical SystemTraction Control System
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED TH…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE TRACTION CONTROL LIGHT ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
NHTSA ODI #10783641
Mileage unknown · Oct 20, 2015
Unknown Or Other
I RECEIVED SAFETY RECALL P41 CONCERNING THE IGNITION SWITCH. I HAVE BEEN WAITING FOR OVER A YEAR FOR MY DEALER TO RECEIVE THE REQUIRED PART AND THEY STILL DON'T HAVE IT. WHY CAN'T CHRYSLER PROVIDE THE PART FOR THIS SAFETY RECALL?????
NHTSA ODI #10783622
90,000 miles · Oct 20, 2015
Electrical SystemEngine
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN COULD NOT LOCATE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS A…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN COULD NOT LOCATE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
NHTSA ODI #10783593
Mileage unknown · Oct 20, 2015
Electrical System
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF TH…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10783592
70,000 miles · Oct 20, 2015
Electrical SystemService BrakesVehicle Speed Control
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE CONTACT ALSO INDICATED THAT THE SPEEDOMETER DID NOT FUNCTION. WHILE DEPRESSING THE BRAKE PEDAL, THE BRAKES MALFUNCTIONED AND THE VEHICLE WOULD NOT STOP. THE CAUSE OF THE FAILURES WERE NOT DIAGNOSED OR REPAIR…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE CONTACT ALSO INDICATED THAT THE SPEEDOMETER DID NOT FUNCTION. WHILE DEPRESSING THE BRAKE PEDAL, THE BRAKES MALFUNCTIONED AND THE VEHICLE WOULD NOT STOP. THE CAUSE OF THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) WAS RECEIVED IN SEPTEMBER OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 70,000.
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
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