Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1890–25K
16025–50K
29250–75K
27175–100K
324100–150K
127150K+
1,363 reports with mileage · 688 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 927 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 405 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 253 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
82 crash reports24 fire reports50 injury reports
What owners actually said
2,051 reports
Mileage unknown · Sep 18, 2022
Unknown Or Other
DOOR HANDLES HAVE CRUMBLED INTO NOTHING, EVERY DOOR WON'T OPEN FROM INSIDE THIS IS RIDICULOUSLY AN EMERGENCY EXIT PROBLEM, JUST LIKE OLD REFRIDGERATOR DOORS AND KIDS GETTING LOCKED INSIDE, JUST THINK IF A CHILD CRAWALED INTO THE JEEP ON A 90-100 DEGREE DAY , THIS IS CRIMINAL NEGLIGENCE, HOW CAN YOU MAKE SUCH A PASSENGER DEATH TR…
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DOOR HANDLES HAVE CRUMBLED INTO NOTHING, EVERY DOOR WON'T OPEN FROM INSIDE THIS IS RIDICULOUSLY AN EMERGENCY EXIT PROBLEM, JUST LIKE OLD REFRIDGERATOR DOORS AND KIDS GETTING LOCKED INSIDE, JUST THINK IF A CHILD CRAWALED INTO THE JEEP ON A 90-100 DEGREE DAY , THIS IS CRIMINAL NEGLIGENCE, HOW CAN YOU MAKE SUCH A PASSENGER DEATH TRAP , AND NOT FIX THIS , THERE IS OVER 1MILLION JEEPS WITH THIS PROBLEM , YEA HOW DO YOU ESCAPE A FIRE , OR FLOOD, THOUGHT JEEP WAS AMERICAN MADE , BEST OF THE BEST, GET YOU THERE AND BACK SAFELY, GUESS JUST NOT IN OR OUT LIKE THE BACK SEAT OF A COP CAR , OR YOUR FAMILIES TOMB.
NHTSA ODI #11485130
Mileage unknown · Aug 17, 2022
Structure
drivers side rear interior door handle plastic cup securing the handle broken. Cannot open door from inside.
NHTSA ODI #11479763
Mileage unknown · Jul 24, 2022
Engine
Vehicle slips into neutral when driving. Only ways you fix is to put in park turn off the car and turn it back on.
Entering my exit I noticed my 1month old was no longer sound asleep but screaming I turned around noticing she was being approached by smoke arising from the back of the vehicle.As panic set in I immediately tried to come to stop moving off the exit. At the same time clear fluid gushed out of the hood and smoke immediately en…
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Entering my exit I noticed my 1month old was no longer sound asleep but screaming I turned around noticing she was being approached by smoke arising from the back of the vehicle.As panic set in I immediately tried to come to stop moving off the exit. At the same time clear fluid gushed out of the hood and smoke immediately entered the front of the vehicle making it difficult to come to a stop see or breath. I went blank out of fear or pure confusion as I reached for my infant in the back as quickly as I could at that point she was. No longer crying. I shot out of the vehicle as fast as possible and stayed in a safety spot attempting to shield her from the sun as I watched the jeep ignite and continue to smoke itself out witnesses gathered around one allowing me to sit in her vehicle with my baby until help arrived. NO warning signs once so ever no indication of an over heating vehicle drove perfectly and not frequently it may be inspected at the towing it was taken to as for the safety of my newborn and myself we both could’ve tragically ended up gone because I was not and would not have thought twice about leaving my daughter in that vehicle. she just got into this world to be taken that fast it wasnt an option. I’ve been very uneasy since the incident with absolutely anything that functions or is electronic. Continues replay in my head over and over again in detail and nothing new pops up truly a very Traumatic experience and an unexpected loss. appointments I can’t make it to have had to cancel I do not have family here especially not close by to help me this accident was by far caused by the vehicle because it definitely look like he had a mind of its own suddenly
NHTSA ODI #11471460
Mileage unknown · Apr 27, 2022
Air BagsCrashInjury
The vehicle flipped down an embankment and into a creek and none of the air bags deployed, frontal or side curtains. Insurance adjuster has inspected vehicle. No warning lamps, messages or other symptoms of the problem prior to failure.
NHTSA ODI #11462393
Mileage unknown · Dec 3, 2021
Power Train
Automatic Transmission contamination caused from rain water or AC condensation dripping directly on to transmission dipstick tube . During times of heavy rainfall, contaminated transmission fluid will overflow and puddle underneath the vehicle. Transmission fluid has been analyzed at Blackstone Laboratories and provided results…
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Automatic Transmission contamination caused from rain water or AC condensation dripping directly on to transmission dipstick tube . During times of heavy rainfall, contaminated transmission fluid will overflow and puddle underneath the vehicle. Transmission fluid has been analyzed at Blackstone Laboratories and provided results showing h2o being present in the fluid, with no traces of engine coolant. Transmission shutters and shifts hard, reaches excessive temperatures under moderate loads. Dealership and independent transmission shop both have acknowledged an issue with the transmission and a water contamination.
NHTSA ODI #11442499
Mileage unknown · Sep 7, 2021
Electrical SystemPower TrainVehicle Speed Control
PCM HAS BEEN REPLACEMENT MULTIPLE TIMES BY DIFFERENT REPAIR SHOP. When computer fails it has failed a circuit with 02 sensors which kills engine power randomly while driving on highways. It has turned ABS light on and Service 4x4 randomly and won’t let the vehicle travel over 10mph. Very dangerous on roads. I’ve had three comput…
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PCM HAS BEEN REPLACEMENT MULTIPLE TIMES BY DIFFERENT REPAIR SHOP. When computer fails it has failed a circuit with 02 sensors which kills engine power randomly while driving on highways. It has turned ABS light on and Service 4x4 randomly and won’t let the vehicle travel over 10mph. Very dangerous on roads. I’ve had three computers installed in the last Year and a half and have given me 3 close calls almost causing accident. That’s 3 too many. I’m not the only one with the computer issues ask around to owners with these jeeps. How many close called does someone need for Chrysler to not even repair but Just to look into. Do people need to die in an accident for people to take this seriously. The issue is NOT from lack of maintenance either. If my ABS module was failed I would no. My vehicle has a 115,000miles on it and when this dangerous intermittent issues occur there are no DTC codes stored. This is a total epic failure done by Chrysler. If they don’t find something soon about theses vehicles. I will be sure never to by another Jeep product. I don’t drive this vehicle unless I’m alone never-mind one of my niece or nephews With me in this death trap I’ve learned my lesson On this one Chrysler Please help NHTSA!!
NHTSA ODI #11432072
Mileage unknown · Sep 5, 2021
Electrical SystemPower Train
Driving down the road the vehicle cuts off had to try and pull off the road. It would not crank back. Had to have it towed.
NHTSA ODI #11431807
100,000 miles · Jun 9, 2021
Electrical System
The contact owns a 2005 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle made an abnormal sound and independently shifted to a low gear causing the vehicle to slow down. The contact stated that the oil and battery warning lights were illuminated. The vehicle was taken to a local dealer where t…
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The contact owns a 2005 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle made an abnormal sound and independently shifted to a low gear causing the vehicle to slow down. The contact stated that the oil and battery warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was serviced under NHTSA campaign number: 14V438000 (Electrical system). The vehicle was repaired. The contact then stated a month later while driving at 25 mph, the vehicle stalled. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000. Consumer stated vehicle is not responding.*JB
NHTSA ODI #11420259
Mileage unknown · Jun 2, 2021
Electrical System
While operating the 2005 Jeep Grand Cherokee, the instrument cluster acts as if it's disconnected..., Speedodemeter, Tachometer, fuel gauge, and temperature gage all go to zero, yet the engine continues to run without interruption. Then, with no rhyme or reason, the entire dashboard lights up (as if just turning the car on). A…
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While operating the 2005 Jeep Grand Cherokee, the instrument cluster acts as if it's disconnected..., Speedodemeter, Tachometer, fuel gauge, and temperature gage all go to zero, yet the engine continues to run without interruption. Then, with no rhyme or reason, the entire dashboard lights up (as if just turning the car on). All of this occurs within 26 seconds. No effect on the radio, A/C, etc., only seems to affect the instrument cluster. Not sure if the lights/brake lights/turn signals work when this occurs. I have a video, but cannot upload via this website - it is a .mov file.
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
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