Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1890–25K
16025–50K
29250–75K
27175–100K
324100–150K
127150K+
1,363 reports with mileage · 688 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 927 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 405 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 253 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
82 crash reports24 fire reports50 injury reports
What owners actually said
2,051 reports
86,000 miles · Aug 1, 2016
Electrical System
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHEN THE VEHICLE WAS BEING DRIVE…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHEN THE VEHICLE WAS BEING DRIVEN AT LOWER SPEEDS, IT WOULD STALL WITHOUT WARNING. THE VEHICLE WOULD HAVE TO BE RESTARTED IN ORDER TO OPERATE NORMALLY. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #10892212
140,495 miles · Jul 25, 2016
Electrical SystemPower TrainUnknown Or Other
WHILE DRIVING THE VEHICLE IN DRIVE IT SLIPS INTO GEAR 3 BY ITSELF AND WHEN I ATTEMPT TO ACCELERATE ITS IN LIMP MODE. I ALWAYS HAVE TO PULL TO THE SIDE AND SHUT THE VEHICLE ON AND RESTART IT SEVERAL TIMES BEFORE IT ACTUALLY SHIFT THE ( D ) DRIVE.
NHTSA ODI #10888443
190,000 miles · Jul 19, 2016
Electrical SystemPower Train
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS BEING REPAIRED FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), THE DEALER ALSO REMEDIED NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). AFTER THE RECALL REPAIRS WERE COMPLETED, THE VEHICLE EXPERIENCED A FAILURE WITH THE TRANSFER C…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS BEING REPAIRED FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), THE DEALER ALSO REMEDIED NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). AFTER THE RECALL REPAIRS WERE COMPLETED, THE VEHICLE EXPERIENCED A FAILURE WITH THE TRANSFER CASE CHANGING GEARS TO AN IMPROPER GEAR WHILE DRIVING. PRIOR TO THE REPAIRS, THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
NHTSA ODI #10885826
120,000 miles · Jul 11, 2016
Air BagsCrash
MY JEEP WAS IN A REALLY BAD ACCIDENT AND THE FRONT END WAS TOTALLY BASHED IN AND NONE OF THE AIR BAGS CAME OUT. THE JEEP IS A COMPLETE TOTAL AND THE AIR BAGS ARE STILL NOT DEPLOYED. HAVE YOU HAD ANY OTHER COMPLAINTS REGARDING THIS YEAR AND TYPE OF VEHICLE? IT WAS IN MOTION AND RAN INTO A HUGE AREA WITH SEVERAL LARGE SIGNS.
NHTSA ODI #10884023
129,479 miles · Jul 10, 2016
Electrical SystemElectronic Stability Control (esc)Unknown Or Other
ON 04/23/2016 I TOOK MY VEHICLE FOR A RECALL, P41 / NHTSA 14V-438 TODAY IS 7/10/2016 AND THE VEHICLE HAS DONE THE SAME THING TWICE, ALL OF A SUDDEN ALL THE LIGHTS IN THE DASH BOARD GO ON I LOOSE POWER AND AFTER A WHILE IT STARTS UP AGAIN. LIKE I SAID BEFORE THIS HAS HAPPEN TWICE NOW I LOST MY CRUISE CONTROL AND A SERVICE ELEC…
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ON 04/23/2016 I TOOK MY VEHICLE FOR A RECALL, P41 / NHTSA 14V-438 TODAY IS 7/10/2016 AND THE VEHICLE HAS DONE THE SAME THING TWICE, ALL OF A SUDDEN ALL THE LIGHTS IN THE DASH BOARD GO ON I LOOSE POWER AND AFTER A WHILE IT STARTS UP AGAIN. LIKE I SAID BEFORE THIS HAS HAPPEN TWICE NOW I LOST MY CRUISE CONTROL AND A SERVICE ELECTRICAL BRAKE SYSTEM IS COMING ON AND ENGINE LIGHT. I FEAR THAT THIS IS GOING TO CAUSE ME TO HAVE AN ACCIDENT ONE DAY AND THERE FOR I HAVE BEEN USING ONLY SECONDARY ROADS THAT DON'T HAVE MUCH TRAFFIC.
NHTSA ODI #10883802
130,000 miles · Jul 7, 2016
Electrical SystemCrashInjury
TL* THE CONTACT OWNED A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE CONTACT AND HER SON WERE INJURED AND TRANSPORTED BY AMBULANCE TO A NEARBY HOSPITAL. THE CONTACT STATED THAT THE FAILURE WAS IDENTICAL TO NHTSA CAMPAIGN NUMBER: 14V43800…
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TL* THE CONTACT OWNED A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE CONTACT AND HER SON WERE INJURED AND TRANSPORTED BY AMBULANCE TO A NEARBY HOSPITAL. THE CONTACT STATED THAT THE FAILURE WAS IDENTICAL TO NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO A LOCAL MECHANIC AND THE DEALER. THE FAILURE MILEAGE WAS 130,000.
NHTSA ODI #10883454
137,000 miles · Jun 30, 2016
Structure
INTERIOR DOOR HANDLE ASSEMBLY HAS CRACKED ON ALL 4 DOORS (HANDLE HAS COMPLETELY FALLEN OFF ON RIGHT REAR PASSENGER DOOR) AND HANDLES ARE NOW INOPERABLE. THIS IS A HUGE SAFETY HAZAARD. DRIVER AND PASSENGERS ARE UNABLE TO OPEN DOORS FROM THE INSIDE. IF IN AN ACCIDENT THERE WOULD BE NO WAY FOR THE OCCUPANTS OF THIS VEHICLE TO EASIL…
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INTERIOR DOOR HANDLE ASSEMBLY HAS CRACKED ON ALL 4 DOORS (HANDLE HAS COMPLETELY FALLEN OFF ON RIGHT REAR PASSENGER DOOR) AND HANDLES ARE NOW INOPERABLE. THIS IS A HUGE SAFETY HAZAARD. DRIVER AND PASSENGERS ARE UNABLE TO OPEN DOORS FROM THE INSIDE. IF IN AN ACCIDENT THERE WOULD BE NO WAY FOR THE OCCUPANTS OF THIS VEHICLE TO EASILY EXIT. JEEP/CHRYSLER DOES NOT ACKNOWLEDGE THAT THIS IS A KNOWN PROBLEM ON THIS VEHICLE. THE ONLY OPTION AVAILABLE IS TO REPLACE THE ENTIRE INTERIOR DOOR PANEL WHICH IS APPROXIMATELY $700+ PER DOOR. THIS IS ABSOLUTELY ABSURD. JEEP/CHRYSLER NEEDS TO RECALL THESE VEHICLES AND FIX THIS ISSUE BEFORE SOMEONE IS KILLED BECAUSE THEY ARE TRAPPED INSIDE A VEHICLE WHOSE DOORS WILL NOT OPEN FROM THE INSIDE.
NHTSA ODI #10881859
70,000 miles · Jun 28, 2016
Engine
THE VEHICLE WAS BEING DRIVEN ON THE HIGHWAY AND THE ENGINE SHUT OFF. THIS HAS HAPPENED OTHER TIMES WHEN THE VEHICLE WAS STOPPED AT A STOP LIGHT. THE CAR NEEDED TO BE SHUT DOWN AND RESTARTED TO GO AGAIN IN ALL INSTANCES.
NHTSA ODI #10877087
Mileage unknown · Jun 26, 2016
Structure
THE TRUNK DOOR FOR THIS CAR DOES NOT STAY OPEN AND HITS YOUR HEAD OF CAN CLOSE ON YOUR HAND IF YOU ARE NOT CAREFUL. I HAVE TAKEN IT TO THE DEALER AND THEY TOLD ME THAT THE PARTS THAT HOLD THE DOOR OPEN NEED TO BE CHANGED (THEY LOOK LIKE HYDRAULIC ARMS).
NHTSA ODI #10876691
Mileage unknown · Jun 26, 2016
Unknown Or Other
MY CAR KEYS STOPPED WORKING IN 2010. THIS MEANS THAT EVERY TIME I LOCK THE DOORS I NEED TO DO IT MANUALLY WHICH CANCELS THE ALARM TO FUNCTION. MY CAR DOES NOT HAVE ANY PROTECTION FORM BEING BROKEN INTO. I HAVE SEARCHED THE PROBLEM ONLINE AND THERE ARE SEVERAL OWNERS THAT HAVE THE SAME PROBLEM WHICH IS DESCRIBED AS DEFECTIVE KEY…
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MY CAR KEYS STOPPED WORKING IN 2010. THIS MEANS THAT EVERY TIME I LOCK THE DOORS I NEED TO DO IT MANUALLY WHICH CANCELS THE ALARM TO FUNCTION. MY CAR DOES NOT HAVE ANY PROTECTION FORM BEING BROKEN INTO. I HAVE SEARCHED THE PROBLEM ONLINE AND THERE ARE SEVERAL OWNERS THAT HAVE THE SAME PROBLEM WHICH IS DESCRIBED AS DEFECTIVE KEYS.
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
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