NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,051 reports70,000 miles · Feb 14, 2011
Latches/locks/linkagesStructure
2005 JEEP GRAND CHEROKEE PLASTIC SURROUNDING THE DRIVER SIDE DOOR HANDLE CRACKED AND FELL APART. IT WAS TAKEN APART AND GLUED BACK TOGETHER. THIS LASTED A SHORT WHILE AND IT THEN BROKE AGAIN. IT IS NOT AN EASY FIX. THE WHOLE DOOR PANEL FOR $600 DOLLARS MUST BE REPLACED. AT TIMES THE WINDOW MUST BE ROLLED DOWN TO OPEN THE DOOR US…
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2005 JEEP GRAND CHEROKEE PLASTIC SURROUNDING THE DRIVER SIDE DOOR HANDLE CRACKED AND FELL APART. IT WAS TAKEN APART AND GLUED BACK TOGETHER. THIS LASTED A SHORT WHILE AND IT THEN BROKE AGAIN. IT IS NOT AN EASY FIX. THE WHOLE DOOR PANEL FOR $600 DOLLARS MUST BE REPLACED. AT TIMES THE WINDOW MUST BE ROLLED DOWN TO OPEN THE DOOR USING THE OUTSIDE HANDLE.IN CASE OF AN ELECTRICAL FAILURE IN AN ACCIDENT YOU WOULD NOT BE ABLE TO EXIT THE VEHICLE.THIS IS DEFINITELY A SAFETY ISSUE. MANY JEEPS HAVE HAD ALL 4 DOOR HANDLES BREAK. THIS IS POOR CONSTRUCTION. CHRYSLER NEEDS TO STEP UP AND RECALL AND FIX THIS ISSUE AND NOT BY REPLACING IT WITH MORE CHEAP PLASTIC. *TR
NHTSA ODI #10382528
52,000 miles · Feb 12, 2011
Electrical System
I FILED A COMPLIANT EARLIER ABOUT MY 2005 JEEP GRAND CHEROKEE. THE CD NUMBER IS 10374691. I WILL LIKE TO UPDATE THAT COMPLIANT. I HAVE HAD THE IGNITION REPLACED, THE COMPUTER REPLACED AND THEY DID NOT FIX THE PROBLEMS THAT I INCURRED IN MY PREVIOUS COMPLIANT. THE DASHBOARD WARNING LIGHTS ALL CAME ON AGAIN LAST NIGHT AS I WAS…
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I FILED A COMPLIANT EARLIER ABOUT MY 2005 JEEP GRAND CHEROKEE. THE CD NUMBER IS 10374691. I WILL LIKE TO UPDATE THAT COMPLIANT. I HAVE HAD THE IGNITION REPLACED, THE COMPUTER REPLACED AND THEY DID NOT FIX THE PROBLEMS THAT I INCURRED IN MY PREVIOUS COMPLIANT. THE DASHBOARD WARNING LIGHTS ALL CAME ON AGAIN LAST NIGHT AS I WAS DRIVING DOWN THE ROAD. THIS IS A SERIOUS PROBLEM AND THE DEALER HAS NO IDEA HOW TO FIX THIS PROBLEM. *TR
NHTSA ODI #10381679
Mileage unknown · Feb 11, 2011
Latches/locks/linkagesStructure
INTERIOR DOOR HANDLES HAVE BROKEN. REAR PASSENGERS CANNOT EXIT VEHICLE. SOON THE DRIVER SIDE DOOR WILL COMPLETELY FAIL. *TR
NHTSA ODI #10381644
60,000 miles · Feb 8, 2011
Latches/locks/linkagesStructure
INTERIOR DOOR HANDLES ARE BROKEN. THIS IS VERY DANGEROUS BECAUSE YOU CANNOT GET OUT OF THE CAR - ESPECIALLY IN AN EMERGENCY. THE REAR DOOR HANDLES HAVE BEEN VERY RARELY USED, AND STILL HAVE BROKEN. THIS IS DEFINITELY A MFG DEFECT THAT THEY ARE AVOIDING. VERY DANGEROUS AND UNACCEPTABLE THAT THEY (JEEP) ARE NOT RECOGNIZING THIS IS…
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INTERIOR DOOR HANDLES ARE BROKEN. THIS IS VERY DANGEROUS BECAUSE YOU CANNOT GET OUT OF THE CAR - ESPECIALLY IN AN EMERGENCY. THE REAR DOOR HANDLES HAVE BEEN VERY RARELY USED, AND STILL HAVE BROKEN. THIS IS DEFINITELY A MFG DEFECT THAT THEY ARE AVOIDING. VERY DANGEROUS AND UNACCEPTABLE THAT THEY (JEEP) ARE NOT RECOGNIZING THIS ISSUE. *TR
NHTSA ODI #10381206
97,000 miles · Feb 4, 2011
Structure
THE INTERIOR DOOR HANDLES BOTH FRONT AND BACK ARE CRACKING AND BREAKING OFF IN MY JEEP GRAND CHEROKEE LIMITED 2005. NO LONGER IS IT POSSIBLE TO OPEN THE FRONT PASSENGER SIDE DOOR FROM THE INSIDE. THE BACK PASSENGER SIDE DOOR IS THE SAME. BOTH THE FRONT AND BACK DRIVER SIDE HANDLES ARE CRACKING WITH PIECES OF PLASTIC BROKEN OF…
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THE INTERIOR DOOR HANDLES BOTH FRONT AND BACK ARE CRACKING AND BREAKING OFF IN MY JEEP GRAND CHEROKEE LIMITED 2005. NO LONGER IS IT POSSIBLE TO OPEN THE FRONT PASSENGER SIDE DOOR FROM THE INSIDE. THE BACK PASSENGER SIDE DOOR IS THE SAME. BOTH THE FRONT AND BACK DRIVER SIDE HANDLES ARE CRACKING WITH PIECES OF PLASTIC BROKEN OFF. THEY ARE EVENTUALLY GOING TO BREAK OFF AS WELL. THIS IS NOT OCCURRING TO ABUSE OF OPENING THE DOORS. I HAVE PROBABLY HAD THE BACK DOORS OPENED FROM THE INSIDE A TOTAL OF 30 TIMES FOR THE THREE YEARS I HAVE OWNED THE VEHICLE. DO NOT HAVE CHILDREN THAT RIDE IN THE BACK (HAVE NONE), AND DO NOT TRANSPORT PEOPLE PLACES FROM THE BACKSEAT OF MY CAR VERY OFTEN. I HAVE SEARCHED ON LINE AND THIS IS A ISSUE FOR THOUSANDS OF OTHER 2005 JEEP CHEROKEE OWNERS. IT IS A HAZARD AND DANGER IF SOMEONE IS UNABLE TO GET OUT OF MY JEEP IN A EMERGENCY. *TR
NHTSA ODI #10380208
37,000 miles · Jan 27, 2011
Power Train
MY JEEP TRANSMISSION IS DEFECTIVE AND KEEPS BLOWING FILTER OFF OR SPLITTING THEM...WHEN THIS HAPPENS I AM TRAVELING DOWN THE ROAD AT 60 MPH..MY VEHICLE JOLTS AS IF I HAVE SLAMMED THE GEARS IN PARK...THIS COULD RESULT IN MAJOR INJURY IF THE WHEELS LOCK WHILE IM GOING THAT RATE OF SPEED...AFTER EXTENSIVE RESEARCH ONLINE I HAVE FOU…
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MY JEEP TRANSMISSION IS DEFECTIVE AND KEEPS BLOWING FILTER OFF OR SPLITTING THEM...WHEN THIS HAPPENS I AM TRAVELING DOWN THE ROAD AT 60 MPH..MY VEHICLE JOLTS AS IF I HAVE SLAMMED THE GEARS IN PARK...THIS COULD RESULT IN MAJOR INJURY IF THE WHEELS LOCK WHILE IM GOING THAT RATE OF SPEED...AFTER EXTENSIVE RESEARCH ONLINE I HAVE FOUND THAT MANY CONSUMERS WHO HAVE 05 JEEP GRAND CHEROKEE ARE HAVING THE SAME PROBLEM HOWEVER THE DEALERSHIPS SEEM TO DENY THE FACT THAT THERE IS AN ISSUE WITH THE COMPONENTS OF THE TRANSMISSION...I HAVE FOUND MANY CONSUMERS HAVE HAD ISSUES WITH THE TRANSMISSION CONTROL MODULE, SHIFT SOLENOID, AND THE FILTERS FOR THE TRANSMISSION.. THIS HAS BEEN A ONGOING ISSUE AND I AM SURPRISED THAT THIS HAS NOT BEEN RECALLED...THIS CAN HAPPEN AT ANY TIME...WHILE DRIVING DOWN THE ROAD...OR PULLING OUT IN FRONT OF TRAFFIC....I AM WORRIED THAT I WILL CRASH OR SOMEONE ELSE WILL CRASH INTO ME IN THE EVENT THAT MY TRANSMISSION FAILS AGAIN...I HAVE HAD IT REPAIRED 6 TIMES OVER 3 YEARS NOW FOR THE SAME ISSUE AND NO LONGER FEEL SAFE WHILE DRIVING...I WOULD LIKE TO HAVE THIS MATTER INVESTIGATED WITH CHRYSLER, LLC SO THAT THEY MAY RECALL THE PRODUCTS AND TAKE THE TIME TO REPAIR THESE DEFECTIVE TRANSMISSION COMPONENTS.. *TR
NHTSA ODI #10379366
48,000 miles · Jan 26, 2011
Suspension
LOWER BALL JOINT ON RIGHT-FRONT OF VEHICLE IS VERY LOOSE AND ON THE VERGE OF SEPARATING, CAUSING LOSS OF LEFT, FRONT TIRE. CAUGHT BEFORE THIS OCCURRED AND AM HAVING REPLACED. ONLINE SEARCH SHOWS THAT THIS IS NOT UNCOMMON WITH THIS MODEL YEAR (HTTP://WWW.ARFC.ORG/COMPLAINTS/2005/JEEP/GRAND_CHEROKEE/SUSPENSION/PROBLEM.ASPX) YET IT…
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LOWER BALL JOINT ON RIGHT-FRONT OF VEHICLE IS VERY LOOSE AND ON THE VERGE OF SEPARATING, CAUSING LOSS OF LEFT, FRONT TIRE. CAUGHT BEFORE THIS OCCURRED AND AM HAVING REPLACED. ONLINE SEARCH SHOWS THAT THIS IS NOT UNCOMMON WITH THIS MODEL YEAR (HTTP://WWW.ARFC.ORG/COMPLAINTS/2005/JEEP/GRAND_CHEROKEE/SUSPENSION/PROBLEM.ASPX) YET IT IS NOT BEING ADDRESSED BY THE MANUFACTURER. *TR
NHTSA ODI #10378799
75,900 miles · Jan 26, 2011
Visibility
ON A COLD DAY, MY HUSBAND WAS SITTING IN HIS 2005 JEEP GRAND CHEROKEE WITH THE DEFROSTERS ON. HE HEARD A POP AND SAW THE WINDSHIELD CRACK FROM LEFT TO RIGHT. THE CAR WAS NOT MOVING AND NOTHING HAD HIT THE WINDSHIELD. THERE HAD NOT BEEN A CHIP OR CRACK BEFORE THIS HAPPENED. THE WINDSHIELD CRACKED FOR NO APPARENT REASON.I CALLE…
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ON A COLD DAY, MY HUSBAND WAS SITTING IN HIS 2005 JEEP GRAND CHEROKEE WITH THE DEFROSTERS ON. HE HEARD A POP AND SAW THE WINDSHIELD CRACK FROM LEFT TO RIGHT. THE CAR WAS NOT MOVING AND NOTHING HAD HIT THE WINDSHIELD. THERE HAD NOT BEEN A CHIP OR CRACK BEFORE THIS HAPPENED. THE WINDSHIELD CRACKED FOR NO APPARENT REASON.I CALLED CHRYSLER TO REPORT THE INCIDENT. THE SERVICE REP TOLD ME THAT THE SAME THING HAD HAPPENED TO HER. I WAS TOLD TO TAKE IT TO A JEEP DEALERSHIP TO HAVE IT LOOKED AT, WHICH I DID. AFTER 6 DAYS OF GIVING ME THE RUNAROUND, CHRYSLER SAID THAT THEY WILL NOT PAY TO HAVE IT REPAIRED BECAUSE IT IS OUT OF WARRANTY.I LOOKED ON THE INTERNET AND SAW THAT OTHER PEOPLE HAVE HAD THE SAME PROBLEM. THE DEALERSHIP TOLD ME THAT THEY HAD JUST HAD A JEEP WITH THE SAME PROBLEM THE PREVIOUS WEEK. A SECOND SERVICE REP AT CHRYSLER HAD TOLD ME THAT SHE HAD THE SAME PROBLEM. IT OBVIOUSLY WAS NOT AN ISOLATED INCIDENT. *TR
NHTSA ODI #10378792
35,000 miles · Jan 21, 2011
Unknown Or Other
SUMMARY: LATCHES/LOCKS/LINKAGES: I OWN A 2005 JEEP GRAND CHEROKEE LAREDO. THE HANDLE ON THE DRIVER SIDE AND THE FRONT PASSENGER DOOR ARE BREAKING FROM THE DOOR PANEL, THEY ARE LITERALLY HANGING BY A THREAD. THIS IS A HUGE PROBLEM AS I CAN'T GET THE DOORS OPEN SOMETIMES UNLESS I ROLL THE WINDOWS DOWN AND REACH THROUGH. THIS I…
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SUMMARY: LATCHES/LOCKS/LINKAGES: I OWN A 2005 JEEP GRAND CHEROKEE LAREDO. THE HANDLE ON THE DRIVER SIDE AND THE FRONT PASSENGER DOOR ARE BREAKING FROM THE DOOR PANEL, THEY ARE LITERALLY HANGING BY A THREAD. THIS IS A HUGE PROBLEM AS I CAN'T GET THE DOORS OPEN SOMETIMES UNLESS I ROLL THE WINDOWS DOWN AND REACH THROUGH. THIS IS A HUGE SAFETY CONCERN BECAUSE IF IN EMERGENCY WE COULD BE TRAPPED IN THE VEHICLE. THIS PROBLEM STARTED ABOUT 3 YEARS AGO AND HAS ESCALATED SINCE. I DON'T FEEL AS THOUGH I SHOULD BE FINANCIALLY RESPONSIBLE FOR WHAT SEEMS TO BE A WIDESPREAD PROBLEM WITH THIS VEHICLE. CHRYSLER IS EVEN DENYING THAT THEY KNOW OF ANY SUCH PROBLEM, WHICH IS ABSOLUTELY RIDICULOUS. SOMETHING NEEDS TO BE DONE ABOUT THIS!
NHTSA ODI #10378976
40,000 miles · Jan 21, 2011
Latches/locks/linkagesStructure
2005 JEEP GRAND CHEROKEE, PLASTIC DOOR PANEL AND HANDLE ASSEMBLY IS CRACKED AND OR BROKEN BEHIND WHERE THE PULL HANDLE IS. JEEP REFUSES TO FIX THIS ISSUE WITHOUT CHARGING OVER 3K FOR PARTS AND LABOR. FAILURE ON DRIVE AND PASSENGER DOOR @ 50K MILES. HANDLES ARE NOW JUST FLOATING IN DOOR CAVITY. SERIOUS BASIC SAFETY ISSUE. PLEASE…
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2005 JEEP GRAND CHEROKEE, PLASTIC DOOR PANEL AND HANDLE ASSEMBLY IS CRACKED AND OR BROKEN BEHIND WHERE THE PULL HANDLE IS. JEEP REFUSES TO FIX THIS ISSUE WITHOUT CHARGING OVER 3K FOR PARTS AND LABOR. FAILURE ON DRIVE AND PASSENGER DOOR @ 50K MILES. HANDLES ARE NOW JUST FLOATING IN DOOR CAVITY. SERIOUS BASIC SAFETY ISSUE. PLEASE MAKE THEM FIX THIS VIA RECALL. *TR
NHTSA ODI #10378153
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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