NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,051 reports40,000 miles · Mar 29, 2011
Latches/locks/linkages
TL*THE CONTACT OWNS A 2005 GRAND JEEP CHEROKEE. THE CONTACT STATED THAT THE DOOR HANDLES BROKE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REFUSED TO PROVIDE ANY SERVICE SINCE THERE WERE NO RELATED RECALLS. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE W…
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TL*THE CONTACT OWNS A 2005 GRAND JEEP CHEROKEE. THE CONTACT STATED THAT THE DOOR HANDLES BROKE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REFUSED TO PROVIDE ANY SERVICE SINCE THERE WERE NO RELATED RECALLS. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 40,000.
NHTSA ODI #10393652
115,000 miles · Mar 29, 2011
Power TrainFire
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, SMOKE WAS PRESENT UNDERNEATH THE HOOD. WHEN THE CONTACT STOPPED THE VEHICLE IN ORDER TO INSPECT IT FIRE WAS UNDER HIS FEET, UNDER THE HOOD AND THE ENTIRE UNDER CARRIAGE OF THE VEHICLE. THE CONTACT WAS ABLE TO REMOVE A CHILD PASSENGER FROM THE VEH…
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TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, SMOKE WAS PRESENT UNDERNEATH THE HOOD. WHEN THE CONTACT STOPPED THE VEHICLE IN ORDER TO INSPECT IT FIRE WAS UNDER HIS FEET, UNDER THE HOOD AND THE ENTIRE UNDER CARRIAGE OF THE VEHICLE. THE CONTACT WAS ABLE TO REMOVE A CHILD PASSENGER FROM THE VEHICLE WITHOUT ANY INJURIES. THE FIRE DEPARTMENT ARRIVED TO ASSIST WITH EXTINGUISHING THE FIRE. AN INVESTIGATOR WITH THE MANUFACTURER TOOK PICTURES OF THE VEHICLE THREE WEEKS AGO AND THE CONTACT HAD NOT RECEIVED A FOLLOW UP CALL. THE INSURANCE COMPANY PROVIDED THE CONTACT WITH A COPY OF THE RECALL NOTICE AND STATED THAT THEY WERE UNABLE TO ASSIST HIM SINCE THE FAILURE WAS MECHANICAL. THE CONTACT STATED THAT THE VEHICLE WAS NOT COMPLETELY DESTROYED BUT IT WAS SEVERELY DAMAGED. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. CASE # 20554289 WAS FILED WITH THE MANUFACTURER. THE MANUFACTURER DID NOT CONFIRM IF HIS VIN WAS A PART OF NHTSA RECALL 05V396000, POWER TRAIN AUTOMATIC TRANSMISSION ALTHOUGH THE FAILURE WAS IDENTICAL. THE FAILURE MILEAGE WAS 115,000.
NHTSA ODI #10393577
52,000 miles · Mar 23, 2011
Latches/locks/linkagesCrashInjury
BAD PLASTIC RESIN COMPOUND WAS USED TO MANUFACTURE 2005 JEEP GRAND CHEROKEE IN SEVERAL BATCHES OF DOOR PANELS, USED TO HOLD DOOR HANDLES. THE PLASTIC CRACKS, CRUMBLES, AND DISINTEGRATES AROUND THE DOOR HANDLE AFTER ONLY A FEW (3-5) YEARS OF USE. MANY DOOR HANDLES ARE NO LONGER USABLE. THIS CREATES A FIRE SAFETY ISSUE AND A CR…
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BAD PLASTIC RESIN COMPOUND WAS USED TO MANUFACTURE 2005 JEEP GRAND CHEROKEE IN SEVERAL BATCHES OF DOOR PANELS, USED TO HOLD DOOR HANDLES. THE PLASTIC CRACKS, CRUMBLES, AND DISINTEGRATES AROUND THE DOOR HANDLE AFTER ONLY A FEW (3-5) YEARS OF USE. MANY DOOR HANDLES ARE NO LONGER USABLE. THIS CREATES A FIRE SAFETY ISSUE AND A CRASH SAFETY ISSUE, BECAUSE VEHICLE OCCUPANTS CANNOT USE THE DOOR HANDLE TO ESCAPE FROM THE VEHICLE. THE DOOR HANDLE MAY HAVE BEEN INTACT BEFORE A CRASH, BUT DUE TO THE WEAK PLASTIC BE INOPERABLE AFTER A CRASH BY FURTHER CRACKING AND CRUMBLING. NUMEROUS VIDEO'S AND PICTURES HAVE SURFACED IN THE PUBLIC SHOWING THIS PROBLEM, AND CHRYSLER/JEEP IS NOT OWNING UP TO THEIR PROBLEM, AND THEIR SUPPLIER'S PROBLEM. CONSUMERS ARE FACED WITH A $2,400.00 REPAIR BILL OR DESIGNING THEIR OWN SOLUTIONS (AT THE PERIL OF THE PUBLIC)!!! HERE ARE SOME EXAMPLE VIDEOS AND COMMENTS ON DEALING WITH JEEP DEALERS AND CORPORATE ON THIS ISSUE: HTTP://WWW.YOUTUBE.COM/WATCH?V=QSFRZ7CIBKY AND HTTP://WWW.YOUTUBE.COM/WATCH?V=U3ZGRQRRMCA AND HTTP://WWW.YOUTUBE.COM/WATCH?V=BYCJ4PNDKKO AND HTTP://WWW.YOUTUBE.COM/WATCH?V=J4FIOFRFXGG I WAS IN A CAR ACCIDENT ON 07/18/2010 AND COULD NOT OPEN MY DOOR BECAUSE OF THIS PROBLEM. I HAD TO ROLL DOWN MY WINDOW, AND REACH OUTSIDE AND USE THE EXTERIOR DOOR HANDLE, BECAUSE THE INTERIOR HANDLE WAS DISCONNECTED AND WOULD NOT WORK. CHRYSLER JEEP REFUSES TO ACKNOWLEDGE THIS VEHICLE SAFETY DEFECT DESPITE HUNDREDS OF COMPLAINTS. ONLY WHEN THREATENED WITH LEGAL ACTION OR A CLASS ACTION LAW SUIT DO THEY RESPOND. THE NHTSA MUST STEP IN TO ADDRESS THIS AS A SAFETY RECALL. *TR
NHTSA ODI #10392639
35,000 miles · Mar 23, 2011
Latches/locks/linkagesStructure
2005 JEEP GRAND CHEROKEE LIMITED AUTOMOBILES HAVE CRACKING AND CRUMBLING PLASTIC SURROUNDING THE DOOR HANDLES. IN CASE OF FIRE OR CRASH, YOU WOULD NOT BE ABLE TO OPEN THE DOOR TO GET OUT OF A DEADLY SITUATION, DUE TO CRACKING AND CRUMBLING PLASTIC THAT WAS USED IN THE DOOR PANELS AND HOLD THE DOOR HANDLE. IN MANY CASES 2 INCH …
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2005 JEEP GRAND CHEROKEE LIMITED AUTOMOBILES HAVE CRACKING AND CRUMBLING PLASTIC SURROUNDING THE DOOR HANDLES. IN CASE OF FIRE OR CRASH, YOU WOULD NOT BE ABLE TO OPEN THE DOOR TO GET OUT OF A DEADLY SITUATION, DUE TO CRACKING AND CRUMBLING PLASTIC THAT WAS USED IN THE DOOR PANELS AND HOLD THE DOOR HANDLE. IN MANY CASES 2 INCH LARGE HOLES ARE NEXT TO THE DOOR HANDLES DUE TO PLASTIC FAILURE, AND IN SOME CASES THE ENTIRE DOOR HANDLE IS NO LONGER CONNECTED TO PLASTIC AND IS INOPERABLE. THIS APPEARS TO BE THE RESULT OF A BAD MIX OF PLASTIC COMPOUNDS, AND/OR IMPROPER PRESSURES/TEMPERATUES IN INJECTION MOLDING, DURING THE ORIGINAL DOOR PANEL MANUFACTURING. CHRYSLER HAS SUPPLIER RECOVERY OPTIONS TO PAY FOR THIS REPAIR/REPLACEMENT, BUT WILL NOT ALLOW IT UNLESS EXCESSIVE PRESSURE IS PUT UPON THEM, INSTEAD PUSHING CONSUMERS TO PAY FOR THE $2200.00 REPAIR ON THEIR OWN. *TR
NHTSA ODI #10392623
50,000 miles · Mar 22, 2011
Latches/locks/linkages
I OWN TWO 2005 JEEP GRAND CHERROKE LIMITED, THE INTERIOR DOOR PANELS WHERE THE DOOR HANDLES ATTACHED ARE FALLING APART. THE PLATSIC WHICH THE HANDLE ATTACHES TO IS CRACKED AND CAUSED THE DOOR HANDLE TO BE NONE USABLE. *TR
NHTSA ODI #10392513
98,000 miles · Mar 12, 2011
Latches/locks/linkagesStructureTires
MANUFACTURER DEFECT. ALL FOUR DOOR HANDLES NOT OPERABLE. PLASTIC HINGES AND PINS ALL FRACTURED. FAULTY PLASTIC COMPONENTS. SAFETY ISSUE. UNABLE TO EXIT CAR FROM INSIDE. FAILURES STARTED AT 98,000 MILES. COST TO REPAIR EXCEEDS $2000.00. JEEP WILL NOT COVER. JEEP ISSUED NO RECALL YET COMPONENT FAILURE IS A KNOWN CATASTROPHIC FAIL…
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MANUFACTURER DEFECT. ALL FOUR DOOR HANDLES NOT OPERABLE. PLASTIC HINGES AND PINS ALL FRACTURED. FAULTY PLASTIC COMPONENTS. SAFETY ISSUE. UNABLE TO EXIT CAR FROM INSIDE. FAILURES STARTED AT 98,000 MILES. COST TO REPAIR EXCEEDS $2000.00. JEEP WILL NOT COVER. JEEP ISSUED NO RECALL YET COMPONENT FAILURE IS A KNOWN CATASTROPHIC FAILURE ACROSS THE MODEL. *TR
NHTSA ODI #10389909
Mileage unknown · Mar 9, 2011
Latches/locks/linkagesStructure
I OWN A 2005 JEEP GRAND CHEROKEE LIMITED. 3 OF THE 4 INTERIOR DOOR HANDLES ARE BROKEN. THE 2 IN THE BACK SEAT ARE NOT FUNCTIONAL. YOU HAVE TO ROLL DOWN THE WINDOW TO GET OUT OF THE VEHICLE. YOU WILL FIND THERE ARE MANY COMPLAINTS ABOUT THE DOOR HANDLES IN THE 2005-2006 JEEP GRAND CHEROKEES. THIS A FACTORY DEFECT AND SHOULD …
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I OWN A 2005 JEEP GRAND CHEROKEE LIMITED. 3 OF THE 4 INTERIOR DOOR HANDLES ARE BROKEN. THE 2 IN THE BACK SEAT ARE NOT FUNCTIONAL. YOU HAVE TO ROLL DOWN THE WINDOW TO GET OUT OF THE VEHICLE. YOU WILL FIND THERE ARE MANY COMPLAINTS ABOUT THE DOOR HANDLES IN THE 2005-2006 JEEP GRAND CHEROKEES. THIS A FACTORY DEFECT AND SHOULD BE REPLACED BY THE FACTORY. THERE HAS BEEN NO ABUSE TO THESE DOOR HANDLES, JUST REGULAR USE HAS CAUSED ALL THE BROKEN HANDLES. *TR
NHTSA ODI #10389628
Mileage unknown · Mar 8, 2011
Electrical SystemPower TrainService Brakes, Hydraulic
2005 JEEP CHEROKEE. CONSUMER STATES SEVERAL PROBLEMS WITH VEHICLE INCLUDING ELECTRICAL, BRAKE SYSTEM ISSUES, BATTERY FAILURE, ALTERNATOR FAILURE, 3 BROKEN STEMS AND REPETITIVE ISSUES WITH A TRANSMISSION FILTER *TGW THE CONSUMER STATED THE TRANSMISSION PROBLEM WOULD OFTEN LEAVE HIM STRANDED. THE TRANSMISSION WOULD OFTEN CAUSE TH…
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2005 JEEP CHEROKEE. CONSUMER STATES SEVERAL PROBLEMS WITH VEHICLE INCLUDING ELECTRICAL, BRAKE SYSTEM ISSUES, BATTERY FAILURE, ALTERNATOR FAILURE, 3 BROKEN STEMS AND REPETITIVE ISSUES WITH A TRANSMISSION FILTER *TGW THE CONSUMER STATED THE TRANSMISSION PROBLEM WOULD OFTEN LEAVE HIM STRANDED. THE TRANSMISSION WOULD OFTEN CAUSE THE VEHICLE TO LURCH FORWARD OR BACKWARDS WHEN THE TRANSMISSION FINALLY ENGAGED. THE VEHICLE HAS STALLED AT INTERSECTIONS WHILE MAKING TURNS WHICH CAUSED THE CONSUMER TO LOSE STEERING ABILITY. *JB
NHTSA ODI #10387928
69,000 miles · Mar 3, 2011
Latches/locks/linkagesStructure
3 OUT OF 4 INSIDE DOOR HANDLES BROKEN DUE TO CHEAP PLASTIC USED. UNABLE TO GET OUT OF JEEP FROM THE INSIDE. IF THERE WAS AN ACCIDENT, YOU COULD BE TRAPPED INSIDE. COULD CAUSE DEATH OR INJURY. DEALERSHIP CHARGING OVER $2000 OUT OF POCKET TO FIX WHEN IT WAS CAUSED BY FAULTY, BRITTLE PLASTIC. UNSAFE TO DRIVE WITH MY KIDS IN THE BAC…
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3 OUT OF 4 INSIDE DOOR HANDLES BROKEN DUE TO CHEAP PLASTIC USED. UNABLE TO GET OUT OF JEEP FROM THE INSIDE. IF THERE WAS AN ACCIDENT, YOU COULD BE TRAPPED INSIDE. COULD CAUSE DEATH OR INJURY. DEALERSHIP CHARGING OVER $2000 OUT OF POCKET TO FIX WHEN IT WAS CAUSED BY FAULTY, BRITTLE PLASTIC. UNSAFE TO DRIVE WITH MY KIDS IN THE BACK SEAT. *TR
NHTSA ODI #10386367
90,000 miles · Feb 28, 2011
Latches/locks/linkages
TL- THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE LIMITED. THE CONTACT STATED THE INTERIOR DOOR HANDLES FOR ALL THE DOORS IN THE VEHICLE HAVE BROKEN OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS INFORMED THE CONTACT THERE WAS NO RECALL AND THE CONTACT WOULD HAVE TO COVER ALL COSTS OF REPAIRS. THE VEHICLE WAS NOT…
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TL- THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE LIMITED. THE CONTACT STATED THE INTERIOR DOOR HANDLES FOR ALL THE DOORS IN THE VEHICLE HAVE BROKEN OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS INFORMED THE CONTACT THERE WAS NO RECALL AND THE CONTACT WOULD HAVE TO COVER ALL COSTS OF REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. DS
NHTSA ODI #10384804
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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