Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1890–25K
16025–50K
29250–75K
27175–100K
324100–150K
127150K+
1,363 reports with mileage · 688 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 927 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 405 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 253 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
82 crash reports24 fire reports50 injury reports
What owners actually said
2,051 reports
50,000 miles · Jul 1, 2011
Latches/locks/linkagesStructure
THERE IS A POTENTIALLY SERIOUS SAFETY ISSUE CONCERNING THE INTERIOR DOOR HANDLES OF THE 2005 JEEP GRAND CHEROKEE. APPARENTLY THE PLASTIC HOLDING THESE DOOR HANDLES HAS A TENDENCY TO CRACK AND BREAK, CAUSING THE DOOR HANDLES TO BE INOPERABLE FROM THE INSIDE OF THE VEHICLE. THE DOOR HANDLE IS ONLY SUPPORTED BY THE MOLDED PLASTIC…
Read full complaint
THERE IS A POTENTIALLY SERIOUS SAFETY ISSUE CONCERNING THE INTERIOR DOOR HANDLES OF THE 2005 JEEP GRAND CHEROKEE. APPARENTLY THE PLASTIC HOLDING THESE DOOR HANDLES HAS A TENDENCY TO CRACK AND BREAK, CAUSING THE DOOR HANDLES TO BE INOPERABLE FROM THE INSIDE OF THE VEHICLE. THE DOOR HANDLE IS ONLY SUPPORTED BY THE MOLDED PLASTIC OF THE ENTIRE PLASTIC DOOR PANEL, AND NOT THE METAL FRAME OF THE DOOR ITSELF. THERE HAS BEEN NO BLOW OR ABNORMAL USE TO CAUSE THIS PROBLEM, JUST THE NORMAL OPENING OF THE DOORS WITH THE INSIDE DOOR HANDLE. THIS CONDITION HAS AFFECTED ALL 4 OF OUR DOORS, WITH THE HANDLE ITSELF COMPLETELY MISSING (FALLING DOWN INSIDE THE DOOR) ON THE LEFT REAR PASSENGER DOOR. AT THIS POINT, THE HANDLE ON THE RIGHT REAR PASSENGER DOOR IS NOT MISSING, BUT IT IS INOPERABLE (NOTHING FOR THE HANDLE TO PULL AGAINST BECAUSE IT IS CRACKED ON THE INSIDE), AND BOTH FRONT DOORS HAVE CRACKS BUT ARE OPERATIONAL AT THIS POINT. IT IS OBVIOUS THAT CHRYSLER-JEEP NEEDS TO RESOLVE THE PROBLEM BEFORE SOMEONE DIES IN A FIRE OR ACCIDENT, HAVING GOTTEN TRAPPED INSIDE THE VEHICLE. WE BOUGHT THIS VEHICLE NEW FROM THE DEALER, BUT THE DEALER HAS INDICATED THERE IS NO RECALL AND IT WILL COST ~$600 EACH TO REPLACE THE ENTIRE DOOR PANELS TO FIX THE CURRENT PROBLEM. HE ALSO INDICATED THAT EVEN WITH THE NEW DOOR PANELS, THE PROBLEM MAY HAPPEN AGAIN. THIS IS NOT ACCEPTABLE!!! MUST SOMEONE DIE TO BRING THIS SERIOUS PROBLEM TO LIGHT. *TR
NHTSA ODI #10410212
37,000 miles · Jun 30, 2011
Vehicle Speed Control
I OWN A 2005 JEEP GRAND CHEROKEE THAT HAS BEEN STALLING ON ME. I LOOKED ON YOUTUBE AND THERE ARE OTHER OWNERS WITH SAME SITUATION. IT HAS STALLED ON ME AND MY FIANCE ABOUT 10 TIMES IN TRAFFIC AND AT SUDDEN STOPS. I WAS GOING 40 MILES AN HOUR ON A BUSY STREET AND IT JUST DIED IN THE MIDDLE LANE. I KNOW CHRYSLER HAD A RECALL OR BU…
Read full complaint
I OWN A 2005 JEEP GRAND CHEROKEE THAT HAS BEEN STALLING ON ME. I LOOKED ON YOUTUBE AND THERE ARE OTHER OWNERS WITH SAME SITUATION. IT HAS STALLED ON ME AND MY FIANCE ABOUT 10 TIMES IN TRAFFIC AND AT SUDDEN STOPS. I WAS GOING 40 MILES AN HOUR ON A BUSY STREET AND IT JUST DIED IN THE MIDDLE LANE. I KNOW CHRYSLER HAD A RECALL OR BULLETIN ON THE NEWER ONES BUT THIS IS MORE WIDE SPREAD THEN THEY WOULD LIKE TO ATTEST TO. THERE ARE SEVERAL OTHER COMPLAINTS OF SAME SITUATION JUST TYPE JEEP STALLING ON GOOGLE AND YOU WILL SEE. I WAS ALMOST IN A COLLISION RECENTLY AND NEED THIS RESOLVED PLEASE HELP. *TR
NHTSA ODI #10409995
74,000 miles · Jun 30, 2011
Latches/locks/linkagesStructure
I OWN A 2005 JEEP GRAND CHEROKEE AND MY DOOR HANDLES ARE BREAKING OFF ON THE INSIDE. I DO NOT HAVE CHILDREN SO THEY ARE NOT ABUSED IN ANY WAY. THE MATERIAL IS A CHEAP PLASTIC AND THE HANDLES ARE BARELY HANGING ON BOTH FRONT DRIVER AND PASSENGER DOORS. THIS IS A SAFETY HAZARD THAT NEEDS TO BE ADDRESSED. I HAVE ALSO SEEN SEVERAL O…
Read full complaint
I OWN A 2005 JEEP GRAND CHEROKEE AND MY DOOR HANDLES ARE BREAKING OFF ON THE INSIDE. I DO NOT HAVE CHILDREN SO THEY ARE NOT ABUSED IN ANY WAY. THE MATERIAL IS A CHEAP PLASTIC AND THE HANDLES ARE BARELY HANGING ON BOTH FRONT DRIVER AND PASSENGER DOORS. THIS IS A SAFETY HAZARD THAT NEEDS TO BE ADDRESSED. I HAVE ALSO SEEN SEVERAL OTHER COMPLAINTS ON YOUTUBE FROM OTHER JEEP OWNERS WITH SAME SITUATION. I ALSO WORK FOR AAA ROADSIDE AND HAVE SEEN SEVERAL INSTANCES WHERE THEY HAVE TO BE TOWED FOR ELECTRICAL FIRES. THIS MAKES ME VERY NERVOUS AND THIS MATTER NEEDS TO BE ADDRESSED. THERE ARE ALSO VIDEOS ON YOUTUBE WITH JEEP FIRES AS WELL TO BACK IT UP. ANY KIND OF RECALL WOULD BE GREATLY APPRECIATED AS THESE TWO SCENARIOS ARE A SERIOUS AND LIFE THREATNING COMBINATION. THANKS *TR
NHTSA ODI #10409994
140,000 miles · Jun 27, 2011
Electrical System
TL* THE CONTACT OWNS A 2005 JEEP CHEROKEE. WHILE PARKED, THE CONTACT ATTEMPTED TO START THE VEHICLE BUT IT WOULD NOT START. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TOWED TO TWO DIFFERENT DEALERS AND A REPAIR SHOP, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MIL…
Read full complaint
TL* THE CONTACT OWNS A 2005 JEEP CHEROKEE. WHILE PARKED, THE CONTACT ATTEMPTED TO START THE VEHICLE BUT IT WOULD NOT START. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TOWED TO TWO DIFFERENT DEALERS AND A REPAIR SHOP, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
NHTSA ODI #10409102
52,000 miles · Jun 26, 2011
Latches/locks/linkagesStructure
THE DOOR PANELS ON OUR 2005 JEEP GRAND CHEROKEE CRACKED AROUND THE DOOR HANDLES. THE DOOR HANDLE BROKE AND THE REAR DOOR WILL NOT OPEN, TRAPPING THE PASSENGERS IN THE REAR SEAT. *TR
NHTSA ODI #10408929
59,000 miles · Jun 25, 2011
Latches/locks/linkages
DOOR PANEL JUST BEHIND FRONT DOOR LATCHES CRACKS AND OBSTRUCTS LATCH MOVEMENT, THEREBY IMPEDING DOOR OPERATION. EVEN AFTER PLASTIC FULLY CRACKS, LATCH SOMETIMES "CATCHES" ON PIECES. COULD BE HAZARDOUS IF IMMEDIATE EXIT OF VEHICLE WAS NECESSARY. *TR
NHTSA ODI #10408868
109,500 miles · Jun 24, 2011
Latches/locks/linkages
BROKEN DOOR LATCHES. SAFETY ISSUE. *TR
NHTSA ODI #10408853
Mileage unknown · Jun 22, 2011
Latches/locks/linkagesStructure
UNSURE OF THE SPECIFIC INCIDENT DATE. THE FAILURE IS THE PLASTIC MOLDING AROUND THE INSIDE DOOR HANDLE FOR 3 OUT OF 4 DOORS. THE PLASTIC HAS BROKEN, EXPOSING THE INSIDE MECHANICS AND ALLOWING FOR THE HANDLED TO EXTEND FURTHER THAN NECESSARY. THIS MAKES EXIT QUESTIONABLE AS THE DOOR HANDLE IS ONLY HOLDING ON TO THE LATCH WITHO…
Read full complaint
UNSURE OF THE SPECIFIC INCIDENT DATE. THE FAILURE IS THE PLASTIC MOLDING AROUND THE INSIDE DOOR HANDLE FOR 3 OUT OF 4 DOORS. THE PLASTIC HAS BROKEN, EXPOSING THE INSIDE MECHANICS AND ALLOWING FOR THE HANDLED TO EXTEND FURTHER THAN NECESSARY. THIS MAKES EXIT QUESTIONABLE AS THE DOOR HANDLE IS ONLY HOLDING ON TO THE LATCH WITHOUT ANY PLACE FOR LEVERAGE. IN THE EVENT OF AN ACCIDENT/EMERGENCY, IF THE DOOR WAS TO BE INVOLVED IT IS POSSIBLE THE HANDLE WOULD SUFFER FURTHER DAMAGE AND BE UNABLE TO OPERATE. THERE HAS BEEN NOTHING DONE ABOUT REPLACING THE PART. IT COSTS ROUGHLY $700 PER DOOR TO REPAIR. *TR
NHTSA ODI #10408545
67,000 miles · Jun 21, 2011
Structure
2005 JEEP GRAND CHEROKEE. ALL 4 INTERIOR DOOR TRIM PANELS HAVE CRACKED AND BROKEN SURROUNDING THE DOOR LEVER MAKING IT IMPOSSIBLE TO GET OUT OF MY CAR. THIS ISSUE HAS HAPPENED IN NUMEROUS 2005 JEEPS. RECALL IS NEEDED. *TR
NHTSA ODI #10407753
41,000 miles · Jun 20, 2011
Latches/locks/linkages
ALL FOUR INTERIOR DOOR HANDLE PANELS/ATTACH POINTS HAVE CRAKED AND CRUMMBLED. REAR DOOR HANDLES ARE TOTALY OFF AND INOPERATEBLE. FRONT ARE VERY LOOSE AND FALLING OFF. UNABLE TO EXIT THE VEHICLE FROM THE INSIDE AND MUST USE EXTERIOR DOOR HANDLES TO OPEN THE DOORS. *TT
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Illustration