Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1890–25K
16025–50K
29250–75K
27175–100K
324100–150K
127150K+
1,363 reports with mileage · 688 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 927 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 405 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 253 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
82 crash reports24 fire reports50 injury reports
What owners actually said
2,051 reports
85,000 miles · Feb 3, 2012
Engine And Engine CoolingPower TrainVehicle Speed Control
MY 2005 JEEP GRAND CHEROKEE STARTED ACTING UP ABOUT A YEAR AFTER I PURCHASED IT AND HAS PROGRESSIVELY GOTTEN WORSE AND WORSE. IT HAS PROBLEMS SHIFTING AND IDENTIFYING WHAT GEAR IT IS IN ON A DAILY BASIS, FOR EXAMPLE WHEN I PUT IT IN DRIVE FROM PARK PRND WILL ALL BE ILLUMINATED LIKE IT DOESN'T KNOW WHAT GEAR IT IS IN AND IT WILL …
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MY 2005 JEEP GRAND CHEROKEE STARTED ACTING UP ABOUT A YEAR AFTER I PURCHASED IT AND HAS PROGRESSIVELY GOTTEN WORSE AND WORSE. IT HAS PROBLEMS SHIFTING AND IDENTIFYING WHAT GEAR IT IS IN ON A DAILY BASIS, FOR EXAMPLE WHEN I PUT IT IN DRIVE FROM PARK PRND WILL ALL BE ILLUMINATED LIKE IT DOESN'T KNOW WHAT GEAR IT IS IN AND IT WILL MAKE A LOUD THUD SOUND. THEN WHEN YOU DRIVE IT WON'T SHIFT FROM FIRST GEAR AND WILL REV UP OR IT WILL GET STUCK IN 3RD GEAR AND WON'T DOWN SHIFT. SOMETIMES IT WILL BE DRIVING NORMAL AND WHEN I STOP AT A STOP SIGN AND THEN GO TO PULL OUT INTO TRAFFIC IT WILL STALL RIGHT IN THE MIDDLE OF TRAFFIC AND I CAN'T GET IT TO SNAP OUT OF IT! IT WILL ALSO DECIDE THAT IT DOESN'T KNOW WHAT GEAR IT IS IN WHILE I AM DRIVING ON THE EXPRESSWAY AND WILL START TO REV UP AND FREEZE ON ME. THIS IS VERY UNSETTLING AND DANGEROUS AND COULD DEFIANTLY CAUSE A SERIOUS ACCIDENT. FROM WHAT I HAVE READ IN OTHER REVIEWS MANY PEOPLE HAVE THIS SAME PROBLEM WITH THEIR 2005 JEEP GRAND CHEROKEE SO IT DOESN'T SEEM LIKE JUST A COINCIDENCE TO ME AND SOMETHING SHOULD BE DONE. I HAVE TAKEN IT TO DIFFERENT MECHANICS AND NO ONE CAN GIVE ME AN ANSWER AS TO WHATS WRONG OR HOW TO FIX IT. *KB
NHTSA ODI #10446621
100,000 miles · Jan 31, 2012
Structure
ALL INTERIOR DOOR PANELS BROKEN. I HAVE CONTACTED JEEP/CHRYSLER AND THEY SAY THEY WONT FIX IT.
NHTSA ODI #10446077
71,000 miles · Jan 30, 2012
Equipment
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH WITH THE AIR CONDITIONER ACTIVATED, THE CONTACT NOTICED WARM AIR EMITTED THROUGH THE VENTS WITH AN UNUSUAL ODOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE AIR CONDITIONER EVAPORATOR WAS LEAKING. THE VEHICLE HAD NOT BEEN REPAIRE…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH WITH THE AIR CONDITIONER ACTIVATED, THE CONTACT NOTICED WARM AIR EMITTED THROUGH THE VENTS WITH AN UNUSUAL ODOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE AIR CONDITIONER EVAPORATOR WAS LEAKING. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. UPDATED 02/17/12 *BF THE CONSUMER STATED IN ORDER TO FIX THE PROBLEM, IT WOULD REQUIRE THE ENTIRE DASHBOARD AND STEERING COLUMN TO BE REMOVED. THE FAILURE HAS OCCURRED TWICE. ALSO, THE EVAPORATOR WAS REPLACED. UPDATED 03/21/12
NHTSA ODI #10445835
Mileage unknown · Jan 26, 2012
Vehicle Speed ControlCrashInjury
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS AT A COMPLETE STOP WHEN IT SURGED FORWARD AND CRASHED INTO ANOTHER VEHICLE. THE TRANSMISSION, SLIPPAGE, AND VARIOUS OTHER WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AFTER THE FAILURE. DURING THE FAILURE, THE CONTACT APPLIED THE BRAKE…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS AT A COMPLETE STOP WHEN IT SURGED FORWARD AND CRASHED INTO ANOTHER VEHICLE. THE TRANSMISSION, SLIPPAGE, AND VARIOUS OTHER WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AFTER THE FAILURE. DURING THE FAILURE, THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE CONTINUED TO SURGE FORWARD. THE CONTACT SUFFERED MAJOR BACK INJURIES AS A RESULT. THERE WERE MAJOR DAMAGES TO THE FRONT END OF THE VEHICLE AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER COULD NOT DIAGNOSE THE FAILURE, BUT THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
NHTSA ODI #10445503
Mileage unknown · Jan 25, 2012
Structure
THE DOOR HANDLES ARE DISINTEGRATION. THE PLASTIC IS SO BRITTLE IT SNAPS UNDER VERY LITTLE PRESSURE. THIS IS HAPPENING ON ALL FOUR DOORS. I WAS TOLD BY THE DEALERSHIP ITS NOT A RECALL ITEM BUT IN MY OPINION BEING ABLE TO EXIT THE VEHICLE UNDER NORMAL CIRCUMSTANCES OR IN AN EMERGENCY IS CRITICAL. I USE MORE FORCE TO BREAK A PIECE …
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THE DOOR HANDLES ARE DISINTEGRATION. THE PLASTIC IS SO BRITTLE IT SNAPS UNDER VERY LITTLE PRESSURE. THIS IS HAPPENING ON ALL FOUR DOORS. I WAS TOLD BY THE DEALERSHIP ITS NOT A RECALL ITEM BUT IN MY OPINION BEING ABLE TO EXIT THE VEHICLE UNDER NORMAL CIRCUMSTANCES OR IN AN EMERGENCY IS CRITICAL. I USE MORE FORCE TO BREAK A PIECE OF CELERY IN HALF THAN I DID TO BREAK OFF A PIECE OF THIS PLASTIC. ITS ONLY A MATTER OF TIME BEFORE SOMEONE HAS AN ACCIDENT AND DIES BECAUSE OF SIMPLE HANDLE FAILURE. *TR
NHTSA ODI #10445172
Mileage unknown · Jan 24, 2012
Structure
THE INTERIOR DOOR PANELS ARE CONSTRUCTED WITH WEAK PLASTIC CAUSING THE DOOR HANDLES WHICH ARE MOLDED INTO THE PLASTIC DOOR PANELS TO FAIL. FAILURE OF THE DOOR HANDLES TO OPEN THE DOORS FROM THE INTERIOR IS A SAFETY HAZARD IN THE EVENT OF AN INCIDENT (FIRE,ACCIDENT,ETC. ) THAT REQUIRES IMMEDIATE EVACUATION FROM THE VEHICLE. *TR
NHTSA ODI #10445101
Mileage unknown · Jan 23, 2012
Structure
DOOR HANDLES DISENTEGRATED UNUSABLE. *TR
NHTSA ODI #10444989
70,000 miles · Jan 23, 2012
Structure
JEEP 2005 DOOR HANDLE HOUSING CRACKED ON ALL 4 DOORS. CAR HAS BEEN WELL MAINTAINED. I REPLACED 1 IN 2010 (PASSENGER FRONT AT A COST OF $700). NOW THE OTHER 3 ARE CRACKED AND 2 INOPERABLE. THIS IS A MAJOR SAFETY ISSUE AS THE DOORS MUST BE OPENED FROM THE OUTSIDE. *TR
NHTSA ODI #10444882
90,000 miles · Jan 20, 2012
Latches/locks/linkages
THE PLASTIC DOORS, WHICH ENCLOSES THE DOOR HANDLES FOR THE PASSENGERS, HAVE CRACKED AND BROKEN OFF, RENDERING THE DOOR HANDLES INOPERABLE, THIS INHIBIT THE EXIT OF OCCUPANTS FROM THE VEHICLE. THE ONLY OPTIONS FOR EXISTING THE VEHICLE IS TO ROLL THE WINDOW DOWN OR HAVE SOMEONE OUTSIDE OF THE VEHICLE OPEN THE DOOR. *TT
NHTSA ODI #10444691
Mileage unknown · Jan 18, 2012
Unknown Or Other
MY JEEP IS DOWN TO ONLY THE TWO FRONT DOOR HANDLES WHICH ARE COMPLETELY CRACKED AND READY TO BREAK OFF AT ANY TIME. THE REAR DOORS HAVE NO HANDLES AND POSE A SERIOUS RISK IF THE VEHICLE IS EVER IN A CAR ACCIDENT AND PEOPLE ARE TRAPPED INSIDE. JEEP NEEDS TO STEP UP AND FIX THEIR MISTAKE.
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703