NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,051 reports40,000 miles · Sep 14, 2012
Structure
INDOOR HOUSING FOR DOOR HANDLES BROKEN ON ALL 4 DOORS....I REPLACED DRIVERS SIDE HANDLE 2 YEARS AGO, NOW IT IS BROKEN ALONG WITH OTHERS....SO 3200 TO REPLACE ALL 4 DOORS PANELS...INTERNET AND THIS SITE FULL OF SIMILAR COMPLAINTS, DEFECTIVE MATERIAL OR DESIGN....I HAVE ALWAYS HAD JEEPS AND STILL BUY JEEP, BUT THIS WAS A PROBLEM T…
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INDOOR HOUSING FOR DOOR HANDLES BROKEN ON ALL 4 DOORS....I REPLACED DRIVERS SIDE HANDLE 2 YEARS AGO, NOW IT IS BROKEN ALONG WITH OTHERS....SO 3200 TO REPLACE ALL 4 DOORS PANELS...INTERNET AND THIS SITE FULL OF SIMILAR COMPLAINTS, DEFECTIVE MATERIAL OR DESIGN....I HAVE ALWAYS HAD JEEPS AND STILL BUY JEEP, BUT THIS WAS A PROBLEM THAT THEY DIDN'T TAKE CARE OF LIKE THEY SHOULD HAVE...UNSAFE TO NOT BE ABLE TO OPEN DOOR FROM INSIDE. *TR
NHTSA ODI #10475424
145,000 miles · Aug 30, 2012
Structure
MY INTERIOR DRIVER DOOR HANDLE STARTED CRACKING, THEN EVENTUALLY BROKE AND IS USELESS. AT FIRST I THOUGHT IT MIGHT HAVE BEEN SOMETHING I DID UNTIL THE BACK PASSENGER ON THE DRIVER DOOR DID THE SAME THING. I RARELY HAVE PASSENGERS IN THE BACK SO I KNOW ITS NOT JUST WEAR; INSTEAD, JUST CRAPPY QUALITY. WHEN YOU'RE A DIE-HARD JEEP P…
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MY INTERIOR DRIVER DOOR HANDLE STARTED CRACKING, THEN EVENTUALLY BROKE AND IS USELESS. AT FIRST I THOUGHT IT MIGHT HAVE BEEN SOMETHING I DID UNTIL THE BACK PASSENGER ON THE DRIVER DOOR DID THE SAME THING. I RARELY HAVE PASSENGERS IN THE BACK SO I KNOW ITS NOT JUST WEAR; INSTEAD, JUST CRAPPY QUALITY. WHEN YOU'RE A DIE-HARD JEEP PERSON YOU DON'T WANT TO ADMIT (ESPECIALLY TO YOURSELF) THEY WOULD'VE USED POOR QUALITY. UNFORTUNATELY, AFTER READING ABOUT EVERYBODY ELSE THAT THIS HAS HAPPENED TO, ITS OBVIOUS IT IS INFACT JUST POOR QUALITY. *TR
NHTSA ODI #10473056
65,000 miles · Aug 29, 2012
Latches/locks/linkages
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DOOR PANELS AND HANDLES WERE FRACTURED ON ALL FOUR DOORS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE DOOR PANELS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DOOR PANELS AND HANDLES WERE FRACTURED ON ALL FOUR DOORS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE DOOR PANELS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
NHTSA ODI #10472908
62,500 miles · Aug 23, 2012
Structure
WITH THE FIRST DOOR HANDLE THAT BUSTED, I THOUGHT I MIGHT HAVE USED TOO MUCH POWER BUT AS THEY ALL SHATTERED I REALIZED THAT THE INTERIOR DOOR HANDLES ARE MADE WITH BAD MATERIAL THAT IS BRITTLE AND CAN NOT TOLERATE NORMAL WEAR AND TEAR. CLEARLY A SAFETY HAZARD TO BE RIDING A VEHICULE, WHETHER AS THE DRIVER OR PASSENGER, AND IF …
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WITH THE FIRST DOOR HANDLE THAT BUSTED, I THOUGHT I MIGHT HAVE USED TOO MUCH POWER BUT AS THEY ALL SHATTERED I REALIZED THAT THE INTERIOR DOOR HANDLES ARE MADE WITH BAD MATERIAL THAT IS BRITTLE AND CAN NOT TOLERATE NORMAL WEAR AND TEAR. CLEARLY A SAFETY HAZARD TO BE RIDING A VEHICULE, WHETHER AS THE DRIVER OR PASSENGER, AND IF AN EMERGENCY CALLS FOR YOU TO ABANDON IT, AS YOU PULL THE HANDLE TO OPEN YOUR DOOR THE HANDLE BRAKES IN YOUR HAND AND LEAVES YOU TRAPPED IN. *TR
NHTSA ODI #10472032
101,000 miles · Aug 18, 2012
Electrical SystemEnginePower Train
WHILE DRIVING FOR ABOUT 30 MINUTES, THE GEARS CHANGED FROM DRIVE TO THE 3RD GEAR. TRANSMISSION REVES UP AND THE CHECK ENGINE LIGHT COMES ON. AFTER COMING TO A STOP, AND RESTARTING IT, IT SOMETIMES GOES BACK TO DRIVE MODE, BUT REVERTS BACK TO THE THIRD GEAR, DISPLAYS "3" AND STAYS THERE. TOOK IT TO A MECHANIC, COULD NOT FIX. D…
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WHILE DRIVING FOR ABOUT 30 MINUTES, THE GEARS CHANGED FROM DRIVE TO THE 3RD GEAR. TRANSMISSION REVES UP AND THE CHECK ENGINE LIGHT COMES ON. AFTER COMING TO A STOP, AND RESTARTING IT, IT SOMETIMES GOES BACK TO DRIVE MODE, BUT REVERTS BACK TO THE THIRD GEAR, DISPLAYS "3" AND STAYS THERE. TOOK IT TO A MECHANIC, COULD NOT FIX. DEALER CLAIMS NO RECALLS FOR THIS PROBLEM, BUT ONLINE BLOGS SHOW PLENTY OF PEOPLE WITH THE SAME PROBLEM. HELP. *TR
NHTSA ODI #10471371
68,000 miles · Aug 16, 2012
Structure
THREE OF MY DOOR HANDLES HAVE BROKEN OFF AND ARE NOT FUNCTIONAL FROM THE INSIDE OF THE VEHICLE. THE ONLY HANDLE THAT IS IN TACT IS THE DRIVERS. *TR
NHTSA ODI #10470886
Mileage unknown · Aug 12, 2012
Structure
MY DOOR HANDLES ON MY TRUCK WOULD NOT LET ME GET OUT . I HAD TO PUT THE WINDOW DOWN TO GET OUT OF MY TRUCK . I HEAR ALOT OF PEOPLE WITH THE MODEL JEEP I HAVE ALSO ENCOUNTERED THIS PROBLEM . *TR
NHTSA ODI #10470319
Mileage unknown · Aug 10, 2012
Structure
THIS IS ABOUT MY 4 DOOR HANDLES IN MY JEEP THEY HAVE ALL CRACKED. ONE ON THE PASSENGER FRONT SIDE IS ALMOST NOT USUABLE. MY WARRANTY DOES NOT COVER IT, I TRIED TO CALL MULTIPLE CHRYSLER PLACES, THEY CAN'T HELP ME. MY DEALERSHIP HAS QUOATED ME OVER $2500. I JUST DON'T HAVE THAT KIND OF MONEY TO FIX DOORS THAT I HAVE NOT DAMAG…
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THIS IS ABOUT MY 4 DOOR HANDLES IN MY JEEP THEY HAVE ALL CRACKED. ONE ON THE PASSENGER FRONT SIDE IS ALMOST NOT USUABLE. MY WARRANTY DOES NOT COVER IT, I TRIED TO CALL MULTIPLE CHRYSLER PLACES, THEY CAN'T HELP ME. MY DEALERSHIP HAS QUOATED ME OVER $2500. I JUST DON'T HAVE THAT KIND OF MONEY TO FIX DOORS THAT I HAVE NOT DAMAGED. THERE PLASTIC WHICH DOES NOT HELP. I'VE GONE ON SEVERAL WEBSITES AND I HAVE FOUND SO MANY COMPLAINTS WITH THE SAME PROBLEM AS MYSELF. I FIND THAT THIS IS OBVISOUSLY A JEEP PROBLEM. I FEEL THEY SHOULD BE FIXED OR THAT JEEP SHOULD ISSUE A RECALL. *TR
NHTSA ODI #10470200
22,000 miles · Aug 10, 2012
Suspension
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO ADVISED THE CONTACT THAT THE BALL JOINT FAILED. THE MANUFACTURER WAS CONTACT AND STATED THAT THE PART WAS NOT UNDER WARRANTY, PROVIDING NO ASSISTANCE. THE F…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO ADVISED THE CONTACT THAT THE BALL JOINT FAILED. THE MANUFACTURER WAS CONTACT AND STATED THAT THE PART WAS NOT UNDER WARRANTY, PROVIDING NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE 22,000. UPDATED 11/27/12 *CN THE CONSUMER STATED THE VEHICLE ONLY HAS 23,000 MILES. A MECHANIC INFORMED THE CONSUMER THAT THIS SHOULD NEVER HAVE HAPPENED AT THAT MILEAGE. THE MECHANIC ALSO STATED ONE BALL JOINT WAS RUSTED AND PITTED AND THE OTHER BLACK AND SHINNY. UPDATED 12/10/2012 *JS
NHTSA ODI #10470118
Mileage unknown · Aug 8, 2012
Structure
2005 JEEP GRAND CHEROKEE... APPX 2-3 YRS AGO, DRIVER SIDE DOOR HANDLE SEPARATED FROM DOOR PANEL. FINALLY GOT DEALER TO FIX UNDER WARRANTY. APPX 3-6 MOS AGO, SAME THING HAPPENED TO OTHER 3 DOORS -- CALLED CHRYSLER CUSTOMER CARE AND TOLD BECAUSE OF MILEAGE (APPX 80K) AND AGE OF VEHICLE... NO EXTENDED WARRANTY WAS FORTHCOMING... D…
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2005 JEEP GRAND CHEROKEE... APPX 2-3 YRS AGO, DRIVER SIDE DOOR HANDLE SEPARATED FROM DOOR PANEL. FINALLY GOT DEALER TO FIX UNDER WARRANTY. APPX 3-6 MOS AGO, SAME THING HAPPENED TO OTHER 3 DOORS -- CALLED CHRYSLER CUSTOMER CARE AND TOLD BECAUSE OF MILEAGE (APPX 80K) AND AGE OF VEHICLE... NO EXTENDED WARRANTY WAS FORTHCOMING... DEALER ESTIMATES $600-$900 PER DOOR. SAFETY ISSUE... DOORS CAN NOT BE OPENED EXCEPT FROM THE OUTSIDE. IN EVENT OF ACCIDENT, REAR OCCUPANTS WOULD BE UNABLE TO OPEN DOORS AND ESCAPE VEHICLE IN TIMELY MANNER. *TR
NHTSA ODI #10469722
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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