NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,051 reports126,000 miles · Mar 18, 2013
Structure
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, THE DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED. ALSO, SHE STATED THAT THE OTHER THREE DOORS PANELS WERE CRACKED RIGHT UNDER THE HANDLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FA…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, THE DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED. ALSO, SHE STATED THAT THE OTHER THREE DOORS PANELS WERE CRACKED RIGHT UNDER THE HANDLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 126,000 AND THE CURRENT MILEAGE WAS 135,000. *TR
NHTSA ODI #10503406
100,700 miles · Mar 15, 2013
Structure
I PURCHASED A USED 2005 JEEP GRAND CHEROKEE. A FEW DAYS AFTER I BOUGHT IT I WAS CLEANING THE INSIDE AND OPENED THE BACK PASSENGER DOOR. UPON DOING SO I NOTICED THE HANDLE IS BROKEN. IT IS STILL OPERABLE BUT I DON'T KNOW HOW LONG IT WILL LAST. I LOOKED ONLINE AND SEE THAT APPARENTLY EVERYONE THAT HAS THIS MODEL HAS THE SAME PROBL…
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I PURCHASED A USED 2005 JEEP GRAND CHEROKEE. A FEW DAYS AFTER I BOUGHT IT I WAS CLEANING THE INSIDE AND OPENED THE BACK PASSENGER DOOR. UPON DOING SO I NOTICED THE HANDLE IS BROKEN. IT IS STILL OPERABLE BUT I DON'T KNOW HOW LONG IT WILL LAST. I LOOKED ONLINE AND SEE THAT APPARENTLY EVERYONE THAT HAS THIS MODEL HAS THE SAME PROBLEM, SOME PEOPLE WITH ALL 4 HANDLES USELESS AND UNABLE TO OPEN ANY DOOR FROM THE INSIDE. I HAVE A 3 YR OLD SON THAT SITS IN THE SEAT WHERE THE HANDLE IS BREAKING. IF THERE WAS AN ACCIDENT OR EMERGENCY I WANT THE DOOR TO BE ABLE TO OPEN. IF THE HANDLE BREAKS, BECAUSE OF A MANUFACTURER DEFECT, AND HE CUTS HIS HAND ON THE JAGGED PLASTIC I THINK THAT COULD CAUSE A LAWSUIT. IF I HAVE AN ADULT IN THE BACK SEAT AND THERE IS AN EMERGENCY THE PERSON MAY NOT BE ABLE TO EXIT. THIS IS NOT SAFE OR ACCEPTABLE. *TR
NHTSA ODI #10503087
Mileage unknown · Mar 13, 2013
Structure
THE LEFT REAR DOOR HANDLE HAS BROKEN OFF. I OPEN THE DOOR TO PLACE AN ITEM IN THE BACK SEAT AND NOTICED THE DOOR HANDLE LAYING INSIDE THE DOOR. THE HANDLE ITSELF IS IN TACK BUT THE PLASTIC SURROUNDING WHERE THE HANDLE ATTACHES WITH THE DOOR WAS BROKEN. THERE WAS NOT TRAUMA, HEAVY OR EXTENSIVE USE PLACED ON THE DOOR (INSIDE OR OU…
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THE LEFT REAR DOOR HANDLE HAS BROKEN OFF. I OPEN THE DOOR TO PLACE AN ITEM IN THE BACK SEAT AND NOTICED THE DOOR HANDLE LAYING INSIDE THE DOOR. THE HANDLE ITSELF IS IN TACK BUT THE PLASTIC SURROUNDING WHERE THE HANDLE ATTACHES WITH THE DOOR WAS BROKEN. THERE WAS NOT TRAUMA, HEAVY OR EXTENSIVE USE PLACED ON THE DOOR (INSIDE OR OUT). WHEN RESEARCHING POSSIBLE SOLUTIONS TO MY PROBLEM, I BECAME OVERWHELMED BY HOW MANY OTHER OWNERS WERE DEALING WITH THE SAME PROBLEM. I CALLED A COUPLE OF DEALERS AND WAS FLOORED BY THE COST TO FIX THE SITUATION AND ATTEMPTING TO USED A DOOR FROM THE JUNK YARD IS NOT A SOLUTION DUE TO THE PROBLEM APPEARING TO BE UNIVERSAL TO THIS VEHICLE. MY CONCERN IS THAT I NOW HAVE A VEHICLE WHERE ONE DOOR CAN ONLY BE OPENED FROM THE OUTSIDE CREATING A SAFETY ISSUE. ON AN UPSIDE, I AM THANKFUL AFTER READING OTHER PEOPLES SITUATIONS THAT I ONLY HAVE ONE DOOR AFFECTED, BUT NOW I AM ON EDGE AND CAUTIOUS THAT MY OTHER DOORS WILL SOON FOLLOW SUIT. *TR
NHTSA ODI #10502713
60,000 miles · Mar 12, 2013
Structure
I NOW HAVE 2 INTERIOR DOOR ON MY 2005 JEEP GRAND CHEROKEE THAT HAVE BROKEN DOOR HANDLES. THE THIRD ONE HAS A SMALL CRACK THAT WILL PROBABLY GROW AND BECOME LIKE THE OTHERS. *TR
NHTSA ODI #10502492
107,469 miles · Feb 21, 2013
Steering
WAS DRIVING AND ALL A SUDDEN CHECK ELECT BRAKING SYSTEM LIGHT CAME ON AND THE ABS STARTED TO PULSE ONLY ON ONE SIDE WITHOUT EVEN TOUCHING THE BRAKE PEDAL. ALMOST WRECKED. THIS WILL BE THE LEGACY FOR JEEP WITH THIS PROBLEM GOING ON ALL OVER THE INTERNET. WILL BE MY LAST JEEP . TO BAD TO CAUSE I AM READY TO PURCHASE A NEW VEHICLE.…
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WAS DRIVING AND ALL A SUDDEN CHECK ELECT BRAKING SYSTEM LIGHT CAME ON AND THE ABS STARTED TO PULSE ONLY ON ONE SIDE WITHOUT EVEN TOUCHING THE BRAKE PEDAL. ALMOST WRECKED. THIS WILL BE THE LEGACY FOR JEEP WITH THIS PROBLEM GOING ON ALL OVER THE INTERNET. WILL BE MY LAST JEEP . TO BAD TO CAUSE I AM READY TO PURCHASE A NEW VEHICLE. THEY KNOW ALL ABOUT THE PROBLEM BUT CHOOSE TO LET THE OWNER AND FAMILY GET KILLED FIRST. AND FROM WHAT HAPPENED TO ME I COULD HAPPEN VERY EASILY. *TR
NHTSA ODI #10499631
47,000 miles · Feb 19, 2013
Electrical System
THE ELECTRICAL SYSTEM HAS A MIND OF ITS OWN. ON SOME OCCASIONS ALL THE DORMANT INDICATORS SIMPLY LIGHT UP (TIRE INFLATION, CHECK ENGINE, SEAT BELT ECT) AT OTHER TIMES WE LOSE TOTAL ELECTRICAL ON THE INTERIOR AND DASH. WE LOSE FUEL GAUGE, HEATER FAN, DASH LIGHTS, RADIO ECT. THEN IT COMES BACK TO LIFE. EVEN THE BEST MECHANICS CANN…
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THE ELECTRICAL SYSTEM HAS A MIND OF ITS OWN. ON SOME OCCASIONS ALL THE DORMANT INDICATORS SIMPLY LIGHT UP (TIRE INFLATION, CHECK ENGINE, SEAT BELT ECT) AT OTHER TIMES WE LOSE TOTAL ELECTRICAL ON THE INTERIOR AND DASH. WE LOSE FUEL GAUGE, HEATER FAN, DASH LIGHTS, RADIO ECT. THEN IT COMES BACK TO LIFE. EVEN THE BEST MECHANICS CANNOT FIND A GHOST. JEEP HAS A PROBLEM AND THEY BETTER ACKNOWLEDGE IT FAST OR SOMEONE WILL DIE. I HAVE SEEN THE SAME PROBLEM DESCRIBED BY MANY, MANY OWNERS. THEY CANT ALL BE CRAZY. *TR
NHTSA ODI #10499334
67,000 miles · Feb 13, 2013
Power Train
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT WHILE DRIVING UP A HILL AT 35 MPH, THE VEHICLE SHUDDERED UPON ACCELERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE TRANSMISSION FLUID AND THEN INFORMED THE CONTACT THAT THE TORQUE CONVERTER CLUTCH NEEDED TO BE REPLACED. THE DEALER INFOR…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT WHILE DRIVING UP A HILL AT 35 MPH, THE VEHICLE SHUDDERED UPON ACCELERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE TRANSMISSION FLUID AND THEN INFORMED THE CONTACT THAT THE TORQUE CONVERTER CLUTCH NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V396000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000.
NHTSA ODI #10498038
82,300 miles · Feb 12, 2013
Structure
PASSENGER OPENED UP THEIR DOOR TO EXIT THE VEHICLE, AND A HOLE CRACKED IN THE DOOR PANEL NEXT TO THE DOOR HANDLE. THERE WAS NO ABUSE TO THE DOOR, JUST A WEAK SPOT AND DEFECT IN THE MANUFACTURING OF THE DOOR PANEL. JEEP DOES NOT SELL JUST THE INSIDE DOOR HANDLE PIECE, THEY MAKE YOU REPLACE THE WHOLE DOOR PANEL WHICH IS QUITE EX…
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PASSENGER OPENED UP THEIR DOOR TO EXIT THE VEHICLE, AND A HOLE CRACKED IN THE DOOR PANEL NEXT TO THE DOOR HANDLE. THERE WAS NO ABUSE TO THE DOOR, JUST A WEAK SPOT AND DEFECT IN THE MANUFACTURING OF THE DOOR PANEL. JEEP DOES NOT SELL JUST THE INSIDE DOOR HANDLE PIECE, THEY MAKE YOU REPLACE THE WHOLE DOOR PANEL WHICH IS QUITE EXPENSIVE! THERE ARE NUMEROUS COMPLAINTS OF THE SAME THING HAPPENING TO OTHER JEEP OWNERS WITH VEHICLES OF THE SAME YEAR. THIS IS A SAFETY ISSUE IF YOU CANNOT OPEN A DOOR IN CASE OF AN ACCIDENT OR EMERGENCY! *TR
NHTSA ODI #10497868
119,000 miles · Feb 10, 2013
Electrical SystemVehicle Speed Control
EXACT SAME SCENARIO.... TRAVELING DOWN THE ROAD, STOPPED AT A LIGHT AND CAR WENT INTO LIMP MODE WITH THE ESP MODE DISABLED LIT UP ON THE DASH. CAR WAS IDLING AT JUST UNDER 2K RPM AND WOULD NOT ACCELERATE. CAR NORMALLY IDLES AT JUST UNDER 1K RPM. WITH MY FOOT ON THE BRAKE THE CAR WANTED TO DRIVE FORWARD, LIGHT TURNED GREEN AND LE…
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EXACT SAME SCENARIO.... TRAVELING DOWN THE ROAD, STOPPED AT A LIGHT AND CAR WENT INTO LIMP MODE WITH THE ESP MODE DISABLED LIT UP ON THE DASH. CAR WAS IDLING AT JUST UNDER 2K RPM AND WOULD NOT ACCELERATE. CAR NORMALLY IDLES AT JUST UNDER 1K RPM. WITH MY FOOT ON THE BRAKE THE CAR WANTED TO DRIVE FORWARD, LIGHT TURNED GREEN AND LET OFF THE BRAKE, I WAS DOING 20MPH WITHOUT MY FOOT ON THE GAS. I PULLED OVER AND SHUT THE CAR OFF, RESTARTED AND RAN FINE FOR A DAY. NEXT DAY I BROKE DOWN 5 TIMES COMING HOME FROM WORK. CAR WOULD RUN FINE AND ALL OF A SUDDEN I WOULD FEEL A POWER SURGE IN ACCELERATION AND I KNEW IT WAS COMING, NEXT STOP LIGHT CAR WOULD START TO IDLE FUNNY AND LIGHT TURNS GREEN, NO POWER. NO MATTER HOW HARD I SMASHED THE GAS PEDAL, RPMS WOULD NOT MOVE FROM JUST UNDER 2K. I SHUT THE CAR OFF, RESTARTED AND TOOK OFF LIKE NORMAL. IM GOING TO THE DEALER TOMORROW TO HAVE IT CHECKED OUT AND IM TAKING STATEMENTS FROM THIS PAGE TO SHOW THE DEALER THAT THERE ARE MANY PEOPLE HAVING THIS PROBLEM AND CANNOT FIX IT.. I AM POSITIVE JEEP KNOWS ABOUT THIS PROBLEMS AND WILL NOT ADMIT TO IT. HEY IF WE HAVE ENOUGH PEOPLE CAN ANY SAY "CLASS ACTION LAW SUIT"???? OH YEAH REMEMBER I SAID I HAVE VIDEO OF THIS??? BECAUSE EVERYONE SAID DEALER COULD NOT REPLICATE THE PROBLEM OR FIGURE IT OUT? I ALSO HAVE A 15,000$ PAPER WEIGHT IN MY DRIVEWAY THAT'S WORTH NO MORE THAN 400$ AT THE LOCAL SCRAP YARD. I'VE HAD TO MANY PROBLEMS WITH THIS JEEP AND THIS IS THE LAST STRAW. JEEPS ARE JUNK, AND REMEMBER "ITS A JEEP THING", YOU WOULDN'T UNDERSTAND. YEAH THEY ARE RIGHT ON THAT, I DON'T THINK ANYONE UNDERSTANDS!!! I ALSO HAVE RECORDED VIDEO OF THIS IF ANYONE FROM JEEP WANTS TO CONTACT ME. *TR
NHTSA ODI #10497668
25,040 miles · Feb 8, 2013
Structure
I OPENED THE DOOR TO GET OUT AND THE INTERIOR DRIVER'S SIDE HANDLE BROKE OFF OF THE DOOR PANEL. I WENT TO THE DEALER AND THE HANDLE IS PART OF THE DOOR PANEL. THE HANDLE'S HINGE IS SET IN PLASTIC WHICH HAPPENS TO BE IN THE SAME ONE PIECE DOOR PANEL. THE DOOR PANEL HAS TO BE REPLACED ($795 FOR THE PART AND $259 FOR THE INSTALL…
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I OPENED THE DOOR TO GET OUT AND THE INTERIOR DRIVER'S SIDE HANDLE BROKE OFF OF THE DOOR PANEL. I WENT TO THE DEALER AND THE HANDLE IS PART OF THE DOOR PANEL. THE HANDLE'S HINGE IS SET IN PLASTIC WHICH HAPPENS TO BE IN THE SAME ONE PIECE DOOR PANEL. THE DOOR PANEL HAS TO BE REPLACED ($795 FOR THE PART AND $259 FOR THE INSTALLATION). ON LINE I NOTICED THAT THERE WERE MANY COMPLAINTS WITH THIS PROBLEM. IT IS POSSIBLE TO GET LOCKED IN THE CAR. *TR
NHTSA ODI #10496910
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗