NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,051 reports116,900 miles · Jul 6, 2014
StructureUnknown Or Other
I PURCHASED THE GRAND CHEROKEE JUST THE DAY BEFORE THE INCIDENT. WHEN I PURCHASED IT I DID NOTICE ON DRIVER SIDE DOOR PLASTIC WAS BROKEN AROUND HANDLE BUT WAS STILL OPERATIONAL. THE NEXT DAY MY DAUGHTER WAS GETTING OUT OF FRONT PASSENGER DOOR WHEN PLASTIC BROKE AROUND HANDLE AND HANDLE ITSELF WOULD NOT WORK. I DID SOME RESEARCH …
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I PURCHASED THE GRAND CHEROKEE JUST THE DAY BEFORE THE INCIDENT. WHEN I PURCHASED IT I DID NOTICE ON DRIVER SIDE DOOR PLASTIC WAS BROKEN AROUND HANDLE BUT WAS STILL OPERATIONAL. THE NEXT DAY MY DAUGHTER WAS GETTING OUT OF FRONT PASSENGER DOOR WHEN PLASTIC BROKE AROUND HANDLE AND HANDLE ITSELF WOULD NOT WORK. I DID SOME RESEARCH ONLINE AND SAW THAT THOUSANDS OF GRAND CHEROKEE OWNERS HAVE HAD THE SAME EXACT PROBLEM. THERE WAS EVEN A GUY WHO STARTED MAKING AND SELLING HIS OWN REPLACEMENT KIT. THIS COULD BE A HUGE SAFETY ISSUE IF SOMETHING WERE TO HAPPEN AND DRIVER OR PASSENGERS NEEDED TO EXIT VEHICLE IMMEDIATELY AND COULD NOT IF WINDOWS DIDN'T WORK TO USE EXTERIOR HANDLE TO EXIT. WHY HASN'T THIS BEEN RECALLED? *JS
NHTSA ODI #10608484
84,000 miles · Jul 5, 2014
Structure
BOTH REAR DOOR HANDLES ON MY GRAND CHEROKEE ARE BROKEN. FIRST THE LEFT SIDE BROKE IN MARCH 2012, THEN THE RIGHT SIDE BROKE A FEW MONTHS AFTERWARDS. ALL REAR SEATED PASSENGERS INSIDE THE VEHICLE ARE UNABLE TO OPEN THE DOORS. THE FRONT SEATED PASSENGERS HAVE TO EXIT THE VEHICLE AND OPEN IT FROM THE OUTSIDE. THIS IS A SAFETY ISSUE.…
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BOTH REAR DOOR HANDLES ON MY GRAND CHEROKEE ARE BROKEN. FIRST THE LEFT SIDE BROKE IN MARCH 2012, THEN THE RIGHT SIDE BROKE A FEW MONTHS AFTERWARDS. ALL REAR SEATED PASSENGERS INSIDE THE VEHICLE ARE UNABLE TO OPEN THE DOORS. THE FRONT SEATED PASSENGERS HAVE TO EXIT THE VEHICLE AND OPEN IT FROM THE OUTSIDE. THIS IS A SAFETY ISSUE. THE DOOR HANDLE ISSUE IS VERY COMMON WITH THIS VEHICLE MAKE AND MODEL. *TR
NHTSA ODI #10608333
85,000 miles · Jul 4, 2014
Electrical System
WHILE DRIVING THE IGNITION SWITCH POSITION TURNS TO THE ACCESSORY POSITION. THE ENGINE INITIALLY TURNS OFF AND THEN RESUMES RUNNING. THE AIR CONDITIONER TURNS OFF AND REMAINS OFF, THE HEADLIGHTS FLASH ON AND OFF AND THEN TURN OFF, AND ALL THE DASH LIGHTS FLICKER ON AND OFF SEVERAL TIMES AND THEN THEY STAY ON AS IF IN THE ACCESSO…
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WHILE DRIVING THE IGNITION SWITCH POSITION TURNS TO THE ACCESSORY POSITION. THE ENGINE INITIALLY TURNS OFF AND THEN RESUMES RUNNING. THE AIR CONDITIONER TURNS OFF AND REMAINS OFF, THE HEADLIGHTS FLASH ON AND OFF AND THEN TURN OFF, AND ALL THE DASH LIGHTS FLICKER ON AND OFF SEVERAL TIMES AND THEN THEY STAY ON AS IF IN THE ACCESSORY POSITION. IF I QUICKLY AND SLIGHTLY TURN THE IGNITION KEY THE CAR RESUMES A NORMAL OPERATING MODE. I'M NOT SURE WHAT ALL ELSE IS TURNED OFF WHEN THIS HAPPENS BECAUSE I HAVE NOT EXPERIMENTED WITH OTHER ELECTRONICS SUCH AS THE WINDOWS, SEATS, ETC. WHEN THIS OCCURS. THE PROBLEM SEEMS TO BE CAUSED IF I BUMP THE KEY RING WITH MY KNEE OR I HIT A SMALL BUMP IN THE ROAD. AT FIRST THE PROBLEM WAS INTERMITTENT AND SOMEWHAT INFREQUENT BUT OVER TIME THE FREQUENCY HAS INCREASED. AS OF LATE, THIS SEEMS TO HAPPEN ABOUT EVERY TIME I DRIVE THE CAR. *TR
NHTSA ODI #10608196
94,600 miles · Jul 2, 2014
Structure
ALL 4 INTERIOR DOOR HANDLES ARE BROKEN IN THE EVENT OF AN ACCIDENT OR FIRE I FEAR I WON'T BE ABLE TO EXIT THE VEHICLE I MUST ROLL THE WINDOW DOWN AND USE THE EXTERIOR DOOR HANDLE TO OPEN THE DOORS MAJOR SAFETY PROBLEM. *TR
NHTSA ODI #10607842
148,969 miles · Jul 1, 2014
Air BagsElectrical SystemUnknown Or Other
EVERY TIME WHILE DRIVING THE AIR BAG LIGHT ON DASH IS ALWAYS ON. THEN UPON DRIVING, SUDDENLY THE SEAT BELT ALARM STARTS BUZZING EVEN THOUGH ALL SEAT BELTS ARE LATCHED PROPERLY. THEN THE ENGINE LIGHT WILL COME ON. SHORTLY AFTER THE DASH GOES COMPLETELY BLACK. ALL ALARMS AND LIGHTS GO OUT ALONG WITH THE HEATING/AC. THIS IS ON A RO…
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EVERY TIME WHILE DRIVING THE AIR BAG LIGHT ON DASH IS ALWAYS ON. THEN UPON DRIVING, SUDDENLY THE SEAT BELT ALARM STARTS BUZZING EVEN THOUGH ALL SEAT BELTS ARE LATCHED PROPERLY. THEN THE ENGINE LIGHT WILL COME ON. SHORTLY AFTER THE DASH GOES COMPLETELY BLACK. ALL ALARMS AND LIGHTS GO OUT ALONG WITH THE HEATING/AC. THIS IS ON A ROUTINE BASIS. *TR
NHTSA ODI #10607609
127,000 miles · Jul 1, 2014
Structure
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLE HOUSING ON ALL OF THE DOORS FRACTURED. THE VEHICLE WAS TAKEN TO DEALER WHO CONFIRMED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 127,000 AND THE CURREN…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLE HOUSING ON ALL OF THE DOORS FRACTURED. THE VEHICLE WAS TAKEN TO DEALER WHO CONFIRMED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 127,000 AND THE CURRENT MILEAGE WAS 150,000.
NHTSA ODI #10607563
104,000 miles · Jun 28, 2014
Engine And Engine Cooling
I HAVE HAD MY VEHICLE SHUT OFF MULTIPLE TIMES WHILE DRIVING. IN THE PAST FOUR MONTHS, IT HAS HAPPENED THREE TIMES. *TR
NHTSA ODI #10606717
30,000 miles · Jun 28, 2014
Electrical SystemVehicle Speed Control
WHILE DRIVING WEST ON I-8 IN ARIZONA VEHICLE WENT COMPLETELY DEAD WITHOUT WARNING, POWER STEERING WAS LOST, ETC. FORTUNATELY I WAS ABLE TO STEER THE VEHICLE ONTO SIDE OF THE HIGHWAY AND BRING TO A STOP. TRAFFIC WAS VIRTUALLY NO-EXISTENT ON THIS STRETCH OF THE ROAD OTHERWISE A CRASH OF SOME KIND WOULD MOST LIKELY TAKE PLACE. AS W…
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WHILE DRIVING WEST ON I-8 IN ARIZONA VEHICLE WENT COMPLETELY DEAD WITHOUT WARNING, POWER STEERING WAS LOST, ETC. FORTUNATELY I WAS ABLE TO STEER THE VEHICLE ONTO SIDE OF THE HIGHWAY AND BRING TO A STOP. TRAFFIC WAS VIRTUALLY NO-EXISTENT ON THIS STRETCH OF THE ROAD OTHERWISE A CRASH OF SOME KIND WOULD MOST LIKELY TAKE PLACE. AS WE WERE IN THE MIDDLE OF NOW WHERE I IMMEDIATELY ATTEMPTED TO START THE VEHICLE UP AGAIN WHICH IT DID WITHOUT A PROBLEM. I WAS ABLE TO DRIVE AWAY AND VEHICLE SEEMED TO DRIVE PERFECTLY NORMAL. I RECENTLY HAD THE SAME PROBLEM HAPPEN AGAIN. AND, AGAIN, I HAPPEN TO BE ON A ROAD WITH VERY LITTLE TRAFFIC SO I WAS ABLE TO PULL OVER AND AGAIN THE VEHICLE STARTED UP AGAIN WITHOUT A HITCH. I ATTRIBUTED THE PROBLEM TO THE LOCATION OF THE IGNITION SWITCH WHICH MAKES IT ALMOST IMPOSSIBLE NOT TO BUMP INTO THE KEY WITH YOUR RIGHT KNEE ANYTIME YOU'RE TRAVELING LONG DISTANCES AND WIND UP MOVING YOUR FEET AROUND JUST TO STRETCH THEM. I NOW REALIZE THAT'S A MUCH LARGER PROBLEM THAN THAT. *TR
NHTSA ODI #10606610
40 miles · Jun 27, 2014
Electronic Stability Control (esc)EngineVehicle Speed Control
WHILE DRIVING THE LIGHTS ON THE INSTRUMENT CLUSTER, RADIO, AC AND LIGHTS SHUT OFF AS WELL AS LOSS OF POWER STEERING AND ENGINE SHUT OFF. INCLUDING THE BRAKES, ACCELERATOR, AND ALL ELECTRICAL SYSTEM. LEAVING ME WITH ABSOLUTE NO CONTROL OVER THE VEHICLE. I NOTICED THE IGNITION KEY HAD SLIPPED INTO THE FORWARD OFF POSITION WHILE TH…
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WHILE DRIVING THE LIGHTS ON THE INSTRUMENT CLUSTER, RADIO, AC AND LIGHTS SHUT OFF AS WELL AS LOSS OF POWER STEERING AND ENGINE SHUT OFF. INCLUDING THE BRAKES, ACCELERATOR, AND ALL ELECTRICAL SYSTEM. LEAVING ME WITH ABSOLUTE NO CONTROL OVER THE VEHICLE. I NOTICED THE IGNITION KEY HAD SLIPPED INTO THE FORWARD OFF POSITION WHILE THE VEHICLE WAS IN MOTION, CREATING A DEADLY HAZARD AS IT RESULTS IN LOSS OF ALL FUNCTIONALITY OF THE VEHICLE. WHEN I TRIED TO RESTART THE VEHICLE, MY VEHICLE WILL NOT START UP RIGHT AWAY HAS TO TURN THE KEY COUPLE OF TIMES TO GET MY VEHICLE STARTED. *TR
NHTSA ODI #10606494
142,088 miles · Jun 26, 2014
EnginePower TrainStructureFire
IN ROUTE TO OPEN GYM FOR MY 3YR OLD, AFTER EXITING EXPRESSWAY IN TRAFFIC APPROX 5-7MINS, SUV SHUTS OFF. AFTER IT SHUT OFF IT WOULD NT START FOR APPROX 4 MINS, IT DID NOT FULLY CRANK YET CRANKED, IN A PUTTING PATTERN, I WAS ABLE TO PULL IT OUT OF TRAFFIC INTO AN OFFICE PARK LOCATED AT 3525 PIEDMONT RD NE ATL, GA 30308 IN FRONT OF…
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IN ROUTE TO OPEN GYM FOR MY 3YR OLD, AFTER EXITING EXPRESSWAY IN TRAFFIC APPROX 5-7MINS, SUV SHUTS OFF. AFTER IT SHUT OFF IT WOULD NT START FOR APPROX 4 MINS, IT DID NOT FULLY CRANK YET CRANKED, IN A PUTTING PATTERN, I WAS ABLE TO PULL IT OUT OF TRAFFIC INTO AN OFFICE PARK LOCATED AT 3525 PIEDMONT RD NE ATL, GA 30308 IN FRONT OF BUILDING 7 ENTERING FROM PIEDMONT RD. ONCE PARKED, MY TEMP GAUGE WAS ON HOT PANNED HARD RIGHT, THE SUV WOULD NOT START, I ALLOWED IT TO COOL DOWN TO HALFWAY, DURING THAT TIME I MADE 4 ATTEMPTS TO START THE SUV. EACH TIME IT WOULD PUTTER, OR SOUND AS IF IT WAS OUT OF GAS. ONCE SUV COOLED TO HALF I ATTEMPTED TO START AND IT STARTED IN THE SAME PUTTER FASHION AS BEFORE, YET APPEARING TO CATCH AS IF IT WAS START NORMAL, ALL THE WHILE SMOKING OUT THE BACK A SLIGHT POP COULD BE HEARD COMING FROM UNDERNEATH THE FRONT OF THE VEHICLE, YET AS IT APPEARED TO START I WOULD GIVE IT GAS WITH HOPES THAT IT WOULD CATCH AND THEN IT JUST SHUT OFF AND STARTED SMOKING AND THERE WAS A NOTICEABLY DIFFERENT ODOR THAT MY 3 YR OLD AND I SMELLED, FROM THERE I GOT OUT OF THE TRUCK TO SEE IF THE SMOKE WAS COMING FROM THE RADIATOR, SINCE THE TEMP GAUGE WAS JUST ON HOT, I NOTICE THERE WAS A FIRE BURNING IN THE LOWER BACK OF THE ENGINE REGION, I IMMEDIATELY LOWERED THE HOOD DUE TO NOT HAVING ANYTHING TO PROP IT OPEN WITH, I IMMEDIATELY GOT MY 3 YR OLD SON OUT OF THE VEHICLE TO SAFETY, I RETURN TO GET HIS CAR SEAT AND ANYTHING TO HOPEFULLY SALVAGE, I THEN RETURN TO THE SUV TO PUT OUT THE FIRE OUT AS BEST I COULD, I APPEARED TO OUT ON BOTH SIDES AND JUST SMOKING BADLY. CALLED A RIDE TO TAKE ME AND MY 3YR OLD HOME. THE FOLLOWING DAY I CHECKED THE SUV, THE ENGINE AREA, HOOD, FRONT WINDSHIELD HAD COMPLETELY BURNED, THERE IS NO HOOD AREA, THE HOOD IS IN THE WINDSHIELD, AND EVERYTHING ELSE FORWARD CHARD AND MELTED, TO THE YELLOW PIECES, I WAS ABLE TO TAKE PHOTOS, AND A VIDEO. *TR
NHTSA ODI #10606256
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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