NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,051 reports90,000 miles · Aug 12, 2014
Latches/locks/linkagesStructure
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO OPEN. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER STATED THAT THE DOOR HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA…
Read full complaint
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO OPEN. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER STATED THAT THE DOOR HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 01/23/15*LJ UPDATED 08/28/2017*CT
NHTSA ODI #10621724
67,120 miles · Aug 12, 2014
EngineService BrakesSteering
DRIVING 16 MILES PER HOUR ENTERING IN TO A LEFT TURN WHEN ENGINE SHUT DOWN, LOST CONTROL OF VEHICLE, NO POWER STEERING AND NO BRAKES. *TR
NHTSA ODI #10621717
180,000 miles · Aug 11, 2014
Power Train
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FOUR WHEEL DRIVE LOW RANGE FAILED TO ENGAGE. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA RECALL NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000…
Read full complaint
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FOUR WHEEL DRIVE LOW RANGE FAILED TO ENGAGE. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA RECALL NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
NHTSA ODI #10621301
72,500 miles · Aug 7, 2014
Power Train
WHEN I'M DRIVING ABOUT 55-60 MPH, MY LAREDO STARTS TO SHAKE VERY BAD TO WHERE I HAVE TO COME TO A COMPLETE STOP IN ORDER FOR THE SHAKING TO STOP. THIS PROBLEM IS STARTING TO BECOME WORSE AS TIME GOES ON. NOW WHEN I REACH 40-45 MPH IT HAPPENS. I WAS TOLD THIS MAYBE THE TORQUE CONVERTER. I DO NOT FEEL SAFE TO DRIVE IT. I SEEN WHER…
Read full complaint
WHEN I'M DRIVING ABOUT 55-60 MPH, MY LAREDO STARTS TO SHAKE VERY BAD TO WHERE I HAVE TO COME TO A COMPLETE STOP IN ORDER FOR THE SHAKING TO STOP. THIS PROBLEM IS STARTING TO BECOME WORSE AS TIME GOES ON. NOW WHEN I REACH 40-45 MPH IT HAPPENS. I WAS TOLD THIS MAYBE THE TORQUE CONVERTER. I DO NOT FEEL SAFE TO DRIVE IT. I SEEN WHERE THERE WAS A RECALL BUT NOT SURE IF MY JEEP WAS ONE THAT NEEDED THE WORK. ANY INFO AND HAVE THERE BEEN SIMILAR EVENTS? *TR
NHTSA ODI #10619510
87,300 miles · Aug 4, 2014
Electrical SystemEngine
I WAS PULLING OUT OF MY DRIVEWAY ONTO THE ROAD. I CAME TO A COMPLETE STOP, THEN WHEN I WENT TO ACCELERATE THE ENGINE DIED. I WAS IN DRIVE AND EVERYTHING JUST SHUT DOWN. I THEN HAD TO PUT THE VEHICLE BACK INTO PARK AND TURN IT ON AGAIN. THIS IS THE SECOND TIME IT HAS DIED WHEN I HAVE BEEN PULLING OUT OF MY DRIVEWAY FROM A STOP…
Read full complaint
I WAS PULLING OUT OF MY DRIVEWAY ONTO THE ROAD. I CAME TO A COMPLETE STOP, THEN WHEN I WENT TO ACCELERATE THE ENGINE DIED. I WAS IN DRIVE AND EVERYTHING JUST SHUT DOWN. I THEN HAD TO PUT THE VEHICLE BACK INTO PARK AND TURN IT ON AGAIN. THIS IS THE SECOND TIME IT HAS DIED WHEN I HAVE BEEN PULLING OUT OF MY DRIVEWAY FROM A STOP. *TR
NHTSA ODI #10618850
95,000 miles · Aug 1, 2014
EnginePower Train
ENGINE STALLS WHEN COMING TO A STOP. THIS STALLING AT A STOP ONLY HAPPENS A FEW MINUTES INTO DRIVING AND DISAPPEARS AFTER ABOUT 1/2 HR OF DRIVING. THE STALL CAN BE PREVENTED BY PUSHING THE (AUTOMATIC) TRANSMISSION INTO NEUTRAL. (I.E. THIS LOOKS TO BE A TRANSMISSION CONTROL PROBLEM, NOT AN ENGINE IDLE PROBLEM). JEEP DEALER HAD CA…
Read full complaint
ENGINE STALLS WHEN COMING TO A STOP. THIS STALLING AT A STOP ONLY HAPPENS A FEW MINUTES INTO DRIVING AND DISAPPEARS AFTER ABOUT 1/2 HR OF DRIVING. THE STALL CAN BE PREVENTED BY PUSHING THE (AUTOMATIC) TRANSMISSION INTO NEUTRAL. (I.E. THIS LOOKS TO BE A TRANSMISSION CONTROL PROBLEM, NOT AN ENGINE IDLE PROBLEM). JEEP DEALER HAD CAR FOR TWO DAYS AND WAS ABLE TO REPRODUCE STALL BUT COULD NOT FIND CAUSE AND FIX THE PROBLEM. THERE IS NO CHECK-ENGINE LIGHT ON. *TR
NHTSA ODI #10618190
102,000 miles · Aug 1, 2014
Electrical SystemPower Train
BACK IN FEBRUARY I GOT NOTICE OF THE FOLLOWING RECALL AND HAD IT PERFORMED EVENTHOUGH WAS NOT HAVING THE PROBLEM. SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER, AFTER THIS RECALL WAS PERFROM 4LOW WOULD NOT WORK. WE WERE ABL…
Read full complaint
BACK IN FEBRUARY I GOT NOTICE OF THE FOLLOWING RECALL AND HAD IT PERFORMED EVENTHOUGH WAS NOT HAVING THE PROBLEM. SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER, AFTER THIS RECALL WAS PERFROM 4LOW WOULD NOT WORK. WE WERE ABLE TO RESET THE MODULE BY RESETTING A FUSE BUT, THIS ONLY LASTED A FEW MONTHS. IN JUNE THE 4LOW STOPPED WORKING AGAIN. BECAUSE WE HEARD THERE WAS A NEW SERVICE BULLETIN OUT WE TOOK IT BACK AGAIN FOR ANOTHER FLASH. THIS TIME THEY WERE ALSO WANTING TO REPLACE THE ACUTATOR MOTOR, WHICH WAS NOT AVAILABLE. OTHER PEOPLE WHO HAVE HAD THIS PART REPLACED HAVE BEEN UNSUCESSFUL. ON TOP OF THIS MY DEALER WAS TELLING ME I HAD TO PAY FOR THIS PART AND THEY ARE CLAIMING IT IS NOT TIED TO THE N23 RECALL. WE HAVE NOT PAID TO HAVE THIS PART REPLACED BECAUSE I DON'T FEEL I SHOULD HAVE TO PAY FOR SOMETHING THAT IS CHRYSLERS DOING. IT IS CLEAR THAT THE SOFTWARE UPDATES HAVE CAUSED THESE ISSUES TO ARISE AND CHRYLSER IS NOT OWNING UP TO IT. I FEEL NHTSA NEEDS TO INFORCE THAT WHEN A RECALL IS MADE IT TRUELY NEEDS TO BE DONE AND THE FIX REALLY WORKS. IF ISSUES ARISE WITH A RECALL NHTSA NEEDS TO MAKE SURE THE COMPANY MAKES IT RIGHT.THE CHRYSLER CUSTOMER CARE CENTER IS A JOKE. NO ONE CAN ANSWER YOUR QUESTIONS, CONCERNS AND CALLS ARE NOT RETURN. MAKING US GO BACK AND FORTH FOR UPDATES THAT CONTINUE TO NOT FIX THE REAL PROBLEM AND MAKING US REPLACE PARTS THAT DON'T FIX THE PROBLEM IS NOT THE RIGHT SOLUTION. IT FORCES CONSUMERS TO NOT HAVE RECALLS PERFORMED. NHTSA NEEDS MAKE CHRYLSER ANSWER AND FIX THIS CORRECTLY. A VEHICLE THAT CANNOT GO INTO 4LOW OR NEUTRAL IS JUST AS UNSAFE! *TR
NHTSA ODI #10618163
Mileage unknown · Aug 1, 2014
Latches/locks/linkages
THE POWER LOCKS ARE SHAPED IN A WAY THAT IF YOU HAVE YOUR ARM RESTING ON IT, IT WILL PULL YOUR ARM SKIN IN AND LEAVE A WELT AND A BRUISE. I WAS RESTING MY ARM AND IT AUTOMATICALLY LOCKED, PINCHING MY ARM SO HARD THAT I HAD A WELT AND BRUISE....THIS ALSO HAS HAPPENED TO MY HUSBAND. *TR
NHTSA ODI #10618090
20,000 miles · Jul 30, 2014
Air BagsEngineSteering
I SAW THE NEWS THIS MORNING THAT CHRYSLER JEEP HAS ADMITTED TO A DEFECT WHERE THE JEEP CHEROKEES (2005) TURNS OFF UNEXPECTEDLY AND THERE ARE ISSUES WITH THE AIRBAG. MY JEEP HAS TURNED OFF/STALLED SOON AFTER I HAVE STARTED DRIVING IT ON A NUMBER OF OCCASIONS. IT SORT OF STALLS WITH NO POWER GOING TO THE ENGINE AND THEN A FEW SE…
Read full complaint
I SAW THE NEWS THIS MORNING THAT CHRYSLER JEEP HAS ADMITTED TO A DEFECT WHERE THE JEEP CHEROKEES (2005) TURNS OFF UNEXPECTEDLY AND THERE ARE ISSUES WITH THE AIRBAG. MY JEEP HAS TURNED OFF/STALLED SOON AFTER I HAVE STARTED DRIVING IT ON A NUMBER OF OCCASIONS. IT SORT OF STALLS WITH NO POWER GOING TO THE ENGINE AND THEN A FEW SECONDS LATER KICKS IN AND MOVES. THIS USUALLY HAPPENS RIGHT AFTER I PULL OUT OF A PARKING SPACE OR PULL AWAY FROM THE CURB TO START DRIVING IN A LANE OF TRAFFIC. I HAVE BROUGHT THE CAR IN AND DISCUSSED THE PROBLEM A COUPLE TIMES AND BEEN TOLD THERE IS NO PROBLEM. AS A SEPARATE OR RELATED ISSUE, DURING ONE OF MY FIRST SERVICES AT A JEEP DEALERSHIP WHEN I LEFT THE DEALERSHIP WARNING LIGHTS TURNED ON -- I WENT BACK TO HAVE THE ISSUE ADDRESSED AND WAS FINALLY TOLD ON THE FOURTH VISIT THAT THERE WAS A FAULTY SOFTWARE UPGRADE AND NOT TO WORRY UNLESS A LIGHT WENT ON AND STAYED ON (I DIDN'T HAVE TIME TO PURSUE THE ISSUE AND I GOT NO WHERE WITH THE DEALERSHIP). MORE RECENTLY IT HAS BEEN THE AIRBAG LIGHT THAT GOES ON AND OFF (IF IS NOW OFF). FINALLY, I WENT TO THE CHRYSLER WEBSITE THIS MORNING AND ENTERED MY VIN AND WAS TOLD THERE WAS NO RECALL OR NOTICES. I HOPE THAT THE NHTSA REQUIRES CHRYSLER TO ADDRESS THIS ISSUE AND/OR IT IS ADDRESSED THROUGH A CLASS ACTION. *TR
NHTSA ODI #10617604
Mileage unknown · Jul 30, 2014
Electrical SystemPower TrainFire
2005 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSFER CASE ACTUATOR RECALL PROBLEMS. *SMD THE CONSUMER STATED HE COMPLIED WITH THE RECALL NOTICE HE RECEIVED IN THE MAIL. THE DEALER REPROGRAMMED THE FINAL DRIVE CONTROLLER MODULE. FOUR WEEKS LATER, THE VEHICLE CAUGHT ON FIRE. THE CONSUMER STATED HE DIDN'T HAVE ANY P…
Read full complaint
2005 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSFER CASE ACTUATOR RECALL PROBLEMS. *SMD THE CONSUMER STATED HE COMPLIED WITH THE RECALL NOTICE HE RECEIVED IN THE MAIL. THE DEALER REPROGRAMMED THE FINAL DRIVE CONTROLLER MODULE. FOUR WEEKS LATER, THE VEHICLE CAUGHT ON FIRE. THE CONSUMER STATED HE DIDN'T HAVE ANY PROBLEMS WITH THE VEHICLE, PRIOR TO THE RECALL REPAIR. THE CONSUMER STATED AFTER A SHORT TIME OF DRIVING ON THE EXPRESSWAY, IT FELT AS THOUGH THE VEHICLE WAS NOT SHIFTING INTO THE NEXT HIGHER GEAR AND WOULD NOT SHIFT INTO THE HIGHER GEAR WHEN HE PRESSED THE ACCELERATOR. WHILE DRIVING IN THE RIGHT LANE, THE VEHICLE WENT INTO NEUTRAL ON ITS OWN AND THE VEHICLE BEGAN TO COAST. WHEN HE LOOKED IN THE REAR VIEW MIRROR, HE NOTICED GRAY SMOKE COMING FROM THE REAR OF THE VEHICLE AND THEN THE GRAY EXHAUST SMOKE, TURNED BLACK. WITHIN LESS THAN A MINUTE, THE CONSUMER WAS ON THE SHOULDER AND TWO-INCH RED FLAMES BEGAN EMITTING FROM UNDER THE HOOD. THEN THE FLAMES WERE FIVE TO SIX FEET HIGH ABOVE THE CAR HOOD. THE LOCAL FIRE DEPARTMENT AND POLICE WERE CALLED TO THE SCENE. *JB
NHTSA ODI #10617523
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Illustration