TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V4…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. UPDATED 05/18/16*LJ THE CONSUMER STATED THE FAILURE WAS NOT DUE TO A FAILURE OF THE IGNITION RECALL THAT WAS PERFORMED BY THE DEALER. AFTER EXTENSIVE DIAGNOSTICS, IT WAS DETERMINED THE POWER FAILURE WAS DUE TO NON-RELATED MAINTENANCE ISSUES. THE CONSUMER REQUESTED TO HAVE HIS COMPLAINT WITHDRAWN. UPDATED 07/07/16
NHTSA ODI #10854409
Mileage unknown · Apr 4, 2016
Electrical SystemUnknown Or Other
BROUGHT VEHICLE IN FOR OIL CHANGE (ONLY OIL CHANGE). JEEP DEALER GAVE BACK VEHICLE BACK WITH A NEW IGNITION STATING THERE WAS A RECALL ON IT WITHOUT ME ASKING OR AUTHORIZING THEM TO DO SO. NOW I HAVE A NEW IGNITION THAT IS NOT FLUSH WITH THE DASH (STICKS OUT ABOUT HALF AN INCH) AND DOES NOT WORK PROPERLY WITH MY ORIGINAL KEYS. M…
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BROUGHT VEHICLE IN FOR OIL CHANGE (ONLY OIL CHANGE). JEEP DEALER GAVE BACK VEHICLE BACK WITH A NEW IGNITION STATING THERE WAS A RECALL ON IT WITHOUT ME ASKING OR AUTHORIZING THEM TO DO SO. NOW I HAVE A NEW IGNITION THAT IS NOT FLUSH WITH THE DASH (STICKS OUT ABOUT HALF AN INCH) AND DOES NOT WORK PROPERLY WITH MY ORIGINAL KEYS. MY KEYS ARE EXTREMELY DIFFICULT TO GO IN AND OUT OF THE IGNITION AND ON 2 SEPARATE OCCASIONS THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION RESULTING IN THE ACC BEING LEFT ON OVERNIGHT AND BEING FORCED TO TAKE VEHICLE TO DEALER IN THE MORNING WITH A DEAD BATTERY. DEALER STATES I NEED TO PURCHASE A NEW KEY BECAUSE MY KEYS ARE ORIGINAL AND THE IGNITION THEY REPLACED IS BRAND NEW AND ARE NOT SYNCED UP. THE SERVICE MANAGER TOLD ME IT IS MY PROBLEM TO PURCHASE NEW KEYS FOR THE JEEP THAT HAD NO ISSUES PRIOR TO THEM REPLACING THE IGNITION. CALLED JEEP CUSTOMER SERVICE AND THEY TOLD ME I WOULD BE GIVEN A NEW KEY BUT THAN PUT ME ON HOLD FOR 20 MINUTES AND TOLD ME IT IS ACTUALLY MY RESPONSIBILITY TO PURCHASE A NEW KEY AFTER THEY CHANGED OUT MY IGNITION.
NHTSA ODI #10853355
Mileage unknown · Apr 4, 2016
Unknown Or Other
ALL 4 OF MY INTERIOR DOOR HANDLES HAVE CRACKED AROUND THE DOOR HANDLE ITSELF. THE PLASTIC SUPPORTING THE DOOR HANDLES HAS BROKEN LEAVING THE DOOR HANDLE USELESS. THERE HAVE BEEN NUMEROUS COMPLAINTS WITH THE SAME ISSUE AROUND THE 2005 JEEP GRAND CHEROKEE AND A RECALL SHOULD HAVE BEEN ISSUED. GOD FORBID A FIRE OCCURS THE PASSENGER…
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ALL 4 OF MY INTERIOR DOOR HANDLES HAVE CRACKED AROUND THE DOOR HANDLE ITSELF. THE PLASTIC SUPPORTING THE DOOR HANDLES HAS BROKEN LEAVING THE DOOR HANDLE USELESS. THERE HAVE BEEN NUMEROUS COMPLAINTS WITH THE SAME ISSUE AROUND THE 2005 JEEP GRAND CHEROKEE AND A RECALL SHOULD HAVE BEEN ISSUED. GOD FORBID A FIRE OCCURS THE PASSENGERS IN THE CAR WOULD NOT BE ABLE TO EXIT THE VEHICLE FROM THE INSIDE!!!!!
NHTSA ODI #10853247
60,000 miles · Mar 7, 2016
Unknown Or Other
FRONT PASSENGER DOOR HANDLE CRACKED / VECH. HAS APPROX 60K MILES LITTLE USE FOR A 2005
NHTSA ODI #10840401
67,000 miles · Mar 5, 2016
Unknown Or Other
ALL 4 OF MY INDOOR DOOR HANDED ARE BROKEN!!!
NHTSA ODI #10840024
90,000 miles · Feb 22, 2016
Unknown Or Other
INTERIOR DOOR HANDLE OF PASSENGER DOOR IN THE BACK SEAT BEHIND THE DRIVER CRACKED AND FELL OFF. THE DRIVER SIDE DOOR HANDLE IS DOING THE SAME THING AND IS ABOUT TO FALL OFF. THE CAR WAS STATIONARY, AND I BELIEVE THIS IS A SAFETY HAZARD BECAUSE IF THE CAR WAS IN AN ACCIDENT, OCCUPANTS WOULD NOT BE ABLE TO EXIT THE VEHICLE.
NHTSA ODI #10837575
100,000 miles · Dec 27, 2015
Electrical SystemExterior LightingUnknown Or Other
TAKATA RECALL. HEADLIGHTS RANDOMLY FLICKER OR SHUT OFF WHILE DRIVING ON HIGHWAY
NHTSA ODI #10816333
99,000 miles · Nov 12, 2015
Unknown Or Other
RECALL FOR IGNITION SWITCH WAS COMPLETED UNSATISFACTORILY BY THE DEALER. 1) IT IS EXTREMELY DIFFICULT TO GET THE KEY TO TURN. THE NEW DESIGN TAKES EXCESSIVE FORCE TO PUSH THE KEY IN AND THEN TURN, AND, AGAIN, EXCESSIVE FORCE TO PUSH THE KEY IN AND REMOVE THE KEY. THIS REPAID IS TOTALLY UNACCEPTABLE TO ME, 2) NEW KEY BARREL, …
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RECALL FOR IGNITION SWITCH WAS COMPLETED UNSATISFACTORILY BY THE DEALER. 1) IT IS EXTREMELY DIFFICULT TO GET THE KEY TO TURN. THE NEW DESIGN TAKES EXCESSIVE FORCE TO PUSH THE KEY IN AND THEN TURN, AND, AGAIN, EXCESSIVE FORCE TO PUSH THE KEY IN AND REMOVE THE KEY. THIS REPAID IS TOTALLY UNACCEPTABLE TO ME, 2) NEW KEY BARREL, OR WHATEVER THEY INSTALLED IN THE STEERING COLUMN, DOES NOT ALIGN UP IN THE HOLE IN THE DASHBOARD AND IS IMMEDIATELY NOTICEABLE LOOKING AT THE DASH BOARD. THIS, TOO, IS NOT ACCEPTABLE. 3) A GOOFY LOOKING STICKER WAS ATTACHED TO THE DASHBOARD NEXT TO THE STEERING COLUMN KEY HOW. IS THAT PART OF THE "RECALL"? ARE WE SUPPOSED TO KEEP POST-IT TYPE NOTES ON OUR DASH FOR SAFETY? YOU'VE GOT TO BE KIDDING ME. TIGHTNESS IN GETTING KEY TO TUN ON OR OFF IS OCCURRING AT ALL TIMES, EVERY TIME.
NHTSA ODI #10789899
Mileage unknown · Oct 21, 2015
Unknown Or Other
I CALLED THE RECALL CENTER MULTIPLE TIMES SPEAKING WITH BRIANA, TIFFANY AND SHELENA (SUPERVISOR) REGARDING RECALL P41. ALL OF THEM STATED AND HAVE DOCUMENTED THAT I WOULD BE RECEIVING 2 NEW KEYS WHEN THEY FIX MY RECALL. THE DEALERSHIP IS REFUSING TO GIVE ME NEW KEYS. I THINK IT IS UNPROFESSIONAL TO MISINFORM YOUR CUSTOMERS AND N…
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I CALLED THE RECALL CENTER MULTIPLE TIMES SPEAKING WITH BRIANA, TIFFANY AND SHELENA (SUPERVISOR) REGARDING RECALL P41. ALL OF THEM STATED AND HAVE DOCUMENTED THAT I WOULD BE RECEIVING 2 NEW KEYS WHEN THEY FIX MY RECALL. THE DEALERSHIP IS REFUSING TO GIVE ME NEW KEYS. I THINK IT IS UNPROFESSIONAL TO MISINFORM YOUR CUSTOMERS AND NOT HOLD TRUE TO YOUR WORD. I HAVE BEEN EXPECTING NEW KEYS BECAUSE I AM HAVING ISSUES WITH MINE AND NOW THEY ARE REFUSING TO REPLACE IT. I HAVE BEEN WAITING FOR OVER A YEAR FOR A SOLUTION FOR THIS RECALL AND NOW THIS.
NHTSA ODI #10785080
Mileage unknown · Oct 20, 2015
Unknown Or Other
I RECEIVED SAFETY RECALL P41 CONCERNING THE IGNITION SWITCH. I HAVE BEEN WAITING FOR OVER A YEAR FOR MY DEALER TO RECEIVE THE REQUIRED PART AND THEY STILL DON'T HAVE IT. WHY CAN'T CHRYSLER PROVIDE THE PART FOR THIS SAFETY RECALL?????
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
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