I OWN A GARAGE KEPT, 2005 JEEP GRAND CHEROKEE LIMITED 2WD WITH APPROXIMATELY 80,000 MILES. 3 OF THE 4 INTERIOR DOOR HANDLES ARE SEVERELY CRACKING MAKING IT DIFFICULT TO OPEN THE DOOR. THIS IS A SAFETY CONCERN BECAUSE ONCE THEY FULL BREAK, THE DOOR IN UNABLE TO BE OPENED FROM THE INTERIOR. COST TO REPAIR EACH DOOR IS OVER $800…
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I OWN A GARAGE KEPT, 2005 JEEP GRAND CHEROKEE LIMITED 2WD WITH APPROXIMATELY 80,000 MILES. 3 OF THE 4 INTERIOR DOOR HANDLES ARE SEVERELY CRACKING MAKING IT DIFFICULT TO OPEN THE DOOR. THIS IS A SAFETY CONCERN BECAUSE ONCE THEY FULL BREAK, THE DOOR IN UNABLE TO BE OPENED FROM THE INTERIOR. COST TO REPAIR EACH DOOR IS OVER $800. I CONTACTED JEEP CUSTOMER SUPPORT ON 6-22-15, BUT WAS TOLD THIS WAS NOT A KNOWN ISSUE AND THAT THERE WAS NO ASSISTANCE THEY COULD PROVIDE IN REPAIRING THE DOOR. THIS IS A WELL DOCUMENTED SAFETY ISSUE AND NEEDS TO BE ADDRESS SO THAT CONSUMERS CAN GET ASSISTANCE IN DEALING WITH THE SAFETY PROBLEM.
NHTSA ODI #10726646
33,500 miles · Jun 17, 2015
Unknown Or Other
THE LEFT REAR PASSENGER INTERIOR DOOR HANDLE SNAPPED OFF THE DOOR PANEL. SUBSEQUENT TO THAT, THE RIGHT REAR PASSENGER HANDLE SNAPPED OFF AS WELL. BOTH OF THE FRONT HANDLES ARE CRACKED AND ON THE BRINK OF BREAKING OFF. IN THE EVENT OF AN ACCIDENT, A REAR PASSENGER WOULD NOT BE ABLE TO EXIT THE VEHICLE WITHOUT EITHER GOING THRO…
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THE LEFT REAR PASSENGER INTERIOR DOOR HANDLE SNAPPED OFF THE DOOR PANEL. SUBSEQUENT TO THAT, THE RIGHT REAR PASSENGER HANDLE SNAPPED OFF AS WELL. BOTH OF THE FRONT HANDLES ARE CRACKED AND ON THE BRINK OF BREAKING OFF. IN THE EVENT OF AN ACCIDENT, A REAR PASSENGER WOULD NOT BE ABLE TO EXIT THE VEHICLE WITHOUT EITHER GOING THROUGH A WINDOW OR A FRONT DOOR.
NHTSA ODI #10725774
Mileage unknown · May 29, 2015
Unknown Or Other
ALL OF THE INTERIOR DOOR HANDLE ARE BROKEN. ALL FOUR OF THEM WERE REPLACED ONCE. A FEW MONTHS AFTER BEING REPLACE THEY ALL BROKE ONCE AGAIN. SO NOW THE DOORS CAN ONLY BE OPENED FROM THE OUTSIDE, AND TO GET OUT OF THE CAR THE WINDOWS HAVE TO BE ROLLED DOWN TO OPEN WITH THE OUTSIDE HANDLE. THE JEEP DEALER WAS CALLED. THEY TOLD ME …
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ALL OF THE INTERIOR DOOR HANDLE ARE BROKEN. ALL FOUR OF THEM WERE REPLACED ONCE. A FEW MONTHS AFTER BEING REPLACE THEY ALL BROKE ONCE AGAIN. SO NOW THE DOORS CAN ONLY BE OPENED FROM THE OUTSIDE, AND TO GET OUT OF THE CAR THE WINDOWS HAVE TO BE ROLLED DOWN TO OPEN WITH THE OUTSIDE HANDLE. THE JEEP DEALER WAS CALLED. THEY TOLD ME THAT IT WOULDN'T BE COVERED BY THE WARRANTY BECAUSE OF THE MILEAGE AND CALLED IT "WEAR AND TEAR". THIS IS A BIG ISSUE, MY PASSENGERS AND I CAN'T GET OUT OF MY JEEP UNLESS THE WINDOWS ARE DOWN AND REACH OUT OF THE VEHICLE TO OPEN WITH OUTSIDE HANDLE. IT IS ALSO HARD FOR ME TO DO AT TIMES BECAUSE I AM A PETITE WOMAN.
NHTSA ODI #10722353
Mileage unknown · May 22, 2015
Unknown Or Other
THE DOOR HANDLE HOUSING IN FRONT AND REAR DOORS HAVE SHATTERED CAUSING OPEN/CLOSING MECHANISM TO FAIL.
NHTSA ODI #10721054
Mileage unknown · May 15, 2015
Unknown Or Other
THE CAR WOULD DIE AFTER BEING AT A STOP SIGN AND ACCELERATING TO PULL OUT INTO AN INTERSECTION LEAVING MY DAUGHTER WITH NO POWER. THIS HAS HAPPENED AT LEAST 3 TO 4 TIMES SINCE WE PURCHASED THIS JEEP FROM THE FIRST OWNER. WE'VE BEEN WAITING FOR MONTHS TO GET THIS CORRECTED. I CALL THE LOCAL DEALER EVERY 3-4 MONTHS TRYING TO GET T…
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THE CAR WOULD DIE AFTER BEING AT A STOP SIGN AND ACCELERATING TO PULL OUT INTO AN INTERSECTION LEAVING MY DAUGHTER WITH NO POWER. THIS HAS HAPPENED AT LEAST 3 TO 4 TIMES SINCE WE PURCHASED THIS JEEP FROM THE FIRST OWNER. WE'VE BEEN WAITING FOR MONTHS TO GET THIS CORRECTED. I CALL THE LOCAL DEALER EVERY 3-4 MONTHS TRYING TO GET THIS RESOLVED. WITH THE FIRST INCIDENT AND MAYBE THE SECOND, THE RECALL HADN'T BEEN ISSUED. WE FIRST THOUGHT WE NEEDED TO CHANGE OUT THE SPARK PLUGS. AFTER NOT GETTING ANY ASSISTANCE BECAUSE THERE IS NO AVAILABLE PART, WE CALLED THE CHRYSLER GROUP RECALL CENTER. AFTER WAITING OVER TWO HOURS TO SPEAK TO SOMEONE AND ONLY GETTING THE RECORDED GREETING, WE GAVE UP. WE ARE VERY CONCERNED AT THIS POINT AS OUR YOUNGEST DAUGHTER IS USING THIS VEHICLE. WE LOVE THIS CAR BUT SAFETY COMES FIRST. AFTER READING THE INFORMATION PROVIDED BY CHRYSLER REGARDING ITS DESCRIPTED "THE PROBLEM", ETHICALLY, I COULDN'T SELL THIS TO ANYONE KNOWING IT HAS A RECALL.
NHTSA ODI #10716627
83,700 miles · Apr 17, 2015
Unknown Or Other
I RECEIVED AN IMPORTANT SAFETY RECALL NOTICE P41/NHTSA 14V-438 IN SEPT. 2014. AS OF APRIL 17, MORE THAN SIX MONTHS LATER, CHRYSLER HAS NOT REMEDIED THIS DEFECT. I AM CONCERNED THAT THIS IS NOT IMPORTANT TO THEM. *TR
NHTSA ODI #10706303
64,000 miles · Mar 18, 2015
Unknown Or Other
IGNITION TURNED OFF FROM TOUCHING THE KEY WHILE DRIVING CAUSING MY JEEP'S ENGINE TO STALL. NO POWER STEERING. WAS ABLE TO GET OFF THE ROAD WITHOUT INCIDENT. THIS HAS HAPPENED 4 TIMES SINCE JANUARY OF 2015. I REMOVED THE KEY CHAIN BUT IT STILL HAPPENED AGAIN. THE KEYS'S IGNITION SETS TO CLOSE TO CONTROL PANELS.
NHTSA ODI #10700564
129,000 miles · Jan 6, 2015
Electrical SystemPower TrainUnknown Or Other
JUNE OF 2014 AND STILL TO THIS DAY THE GEAR SHIFT CAN BE MOVED FROM "P" TO ANY GEAR, AND THAT IS WHEN NO KEYS ARE IN THE IGNITION/AND NO FOOT ON THE BRAKE. I WAS WORKING UNDER THE HOOD AND MY 4 YEAR OLD SON DID JUST THAT AND ALMOST RAN ME OVER. I CHECKED AND THE VEHICLE HAD NO KEYS IN IT THEY WERE WITH ME IN MY TOOL BOX BECAUS…
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JUNE OF 2014 AND STILL TO THIS DAY THE GEAR SHIFT CAN BE MOVED FROM "P" TO ANY GEAR, AND THAT IS WHEN NO KEYS ARE IN THE IGNITION/AND NO FOOT ON THE BRAKE. I WAS WORKING UNDER THE HOOD AND MY 4 YEAR OLD SON DID JUST THAT AND ALMOST RAN ME OVER. I CHECKED AND THE VEHICLE HAD NO KEYS IN IT THEY WERE WITH ME IN MY TOOL BOX BECAUSE I DIDN'T WANT HIM TO DO JUST THAT. I CHECKED OUT THE SITUATION TO MAKE SURE IT WASN'T A FLUKE, AND TO MY SURPRISE AND STILL TIL THIS DAY, I CAN ENTER THE VEHICLE WITH NO KEYS AND NO FOOT ON THE BRAKE JUST REACH IN AND MOVE THE GEAR SHIFT FROM "P" TO ANY GEAR RESULTING IN THE CLUNK OF THE TRANSMISSION AND ROLLING OF THE VEHICLE. THIS IS VERY UNNERVING AND WOULD LIKE THIS TO BE FIXED. I HAVE READ COUNTLESS ARTICLES AND BLOGS ABOUT THIS EXACT SAME PROBLEM.
NHTSA ODI #10670470
85,000 miles · Oct 2, 2014
Unknown Or OtherCrashInjury
MY HUSBAND I WHERE IN A HEAD ON CRASH WITH THIS VEHICLE, SURVIVED WITH SERIOUS INJURIES. SINCE THE ACCIDENT WE HAVE BEEN GETTING DIFFERENT RECALLS ON THIS VEHICLE, WHICH IS MAKING US WONDER IF THERE WAS A VEHICLE MAL-FUNCTION THAT MAY HAVE CAUSED THIS HORRIFIC ACCIDENT. NOT SURE OF THE MILEAGE AT THE TIME OF THE ACCIDENT. *TR
NHTSA ODI #10640775
116,900 miles · Jul 6, 2014
StructureUnknown Or Other
I PURCHASED THE GRAND CHEROKEE JUST THE DAY BEFORE THE INCIDENT. WHEN I PURCHASED IT I DID NOTICE ON DRIVER SIDE DOOR PLASTIC WAS BROKEN AROUND HANDLE BUT WAS STILL OPERATIONAL. THE NEXT DAY MY DAUGHTER WAS GETTING OUT OF FRONT PASSENGER DOOR WHEN PLASTIC BROKE AROUND HANDLE AND HANDLE ITSELF WOULD NOT WORK. I DID SOME RESEARCH …
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I PURCHASED THE GRAND CHEROKEE JUST THE DAY BEFORE THE INCIDENT. WHEN I PURCHASED IT I DID NOTICE ON DRIVER SIDE DOOR PLASTIC WAS BROKEN AROUND HANDLE BUT WAS STILL OPERATIONAL. THE NEXT DAY MY DAUGHTER WAS GETTING OUT OF FRONT PASSENGER DOOR WHEN PLASTIC BROKE AROUND HANDLE AND HANDLE ITSELF WOULD NOT WORK. I DID SOME RESEARCH ONLINE AND SAW THAT THOUSANDS OF GRAND CHEROKEE OWNERS HAVE HAD THE SAME EXACT PROBLEM. THERE WAS EVEN A GUY WHO STARTED MAKING AND SELLING HIS OWN REPLACEMENT KIT. THIS COULD BE A HUGE SAFETY ISSUE IF SOMETHING WERE TO HAPPEN AND DRIVER OR PASSENGERS NEEDED TO EXIT VEHICLE IMMEDIATELY AND COULD NOT IF WINDOWS DIDN'T WORK TO USE EXTERIOR HANDLE TO EXIT. WHY HASN'T THIS BEEN RECALLED? *JS
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
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